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Are they losing accounts. Do most of their accounts stay for long period of time. I have

Posted By: PAMT on 2008-05-11
In Reply to: CBay layoffs - ex-Cbayer

heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.


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I'd stay away, losing accounts, going under fast...sm
I used to work for this woman and at best it was shaky, but now it's really bad. She just lost 2 large accounts due to the problems with her work coming in from India and the Phillipines, so now she's down to one account left and everyone I was working with has left already, shortly after I did. I'd stay clear of someone so insistent on using the offshore people and who doesn't seem to know how to employ US MTs successfully. This is a losing proposition and not a good company.
they are probably losing accounts or going to VR..sm
Have the attitudes of people in the office changed for the better? I remember the nastiest dispositions I have ever encountered in this business.

Good luck in your job search.
I'm not losing out; I have had my own accounts for
they aren't going to get anything better than they had with MDI.  Just not gonna happen.  Not everyone has the ability (opportunity, connections, know how, experience) to get their own accounts.  I feel fortunate that it has come easily to me.  I loved MDI but left because I made more with my own accounts.  If not for those accounts, though, I would have definitely stayed with MDI.  If i were with MDI now, in the situation today, I don't know what I would do...
They are losing their biggest and one of few rad accounts. sm
My manager told me that it will be gone by the end of the month. It is in NH.
They weren't losing those accounts.
They weren't losing those wonderful accounts, they were being sent to the Philippines to their transcription center there.
I wonder if they are losing a lot of accounts lately. I have heard other MTs saying the same thing
from different offices.
You know, improper billing etc and now losing accounts.

On accounts they are losing, one isn't a large hospital in LA? (sm
I figured if they ever lost this one we would be notified in advance. (or at least hoped) This one they got when they bought YOG out, large, large facility. E-mail if you wish.
They keep losing accounts and letting people go. nm
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Accounts going offshore or VR. They are losing large account SM
because the hospital(s) is going paperless.

I assume they want us all on VR, so they can pay us 2 cpl or whatever they are paying the offshore MTs.

You can ask to be put on a higher level account, however, there is no M-F on the higher level accounts. They want you to work evenings and one weekend day.
My understanding is that the accounts you are currently on go with you and you stay on them. Why do
people stay if they dont have any work there. That is silly. When the offices close, what happens to the accounts they were on when the office closes. I dont think they lose those accounts.
I hate to say it, but ESLs are here to stay and being able to transcribe accounts...sm
that are heavy ESL is a necessary skill.  Especially in acute care. 
How long have you been on your new accounts? sm
Try not to get discouraged.  It can take two or three months to really get a new account down cold so that you're comfortable with it etc. and your line count is productive and satisfying.  Hang in there.
I have 4 accounts with VERY different specifics that I switch back and forth from all day long -
Gone are the days of primary and secondary. They just seem to lump everyone onto every account they have. I hear you about worrying about messing something up. Some of the account specifics are VERY different from one another. Sigh...
Do all their accounts require unlimited long distance SM
or are some voice files? I saw on the website they require unlimited long distance. Just curious if you know. Thanks.
part-time IC is 5000/pay period and full time IC is 10,000 per pay period. Need to talk with
recruiter about cpl, I'm sure it varies with experience. 
Dont you have to pay for internet and long distance charges from them because most of their accounts
are not on the internet. I think this is the company.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job.  Maybe better to keep a parttime job until you are up to speed on the new job.  I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts.  Great company, great people.  Nice bennies.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
6 accounts with them, no backup, no time.
x
KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it.  I have had my cable people out here several days in a row, and they can find nothing wrong.  I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home.  I appreciate any input.  (I am new on this account so do not have enough history to know.) 
Precyse accounts have the worst ESL of all time
I could not believe how horrible the accounts there. Absolutely unbelievable.
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work.  I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now.  If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
OSI managers are too lazy to keep their own accounts in turn around time
but if my a## were on the line my accounts would stay in Turn Around Time one way or another. Delegating work doesn't mean letting your turn around time go, patients are the ones who suffer the most.
Pay on time? Flexible schedule? Decent accounts?

Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work.  I do MT and QA.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Yes, pay on time. We give a 2-week schedule. Accounts pretty good

I would stay away from them period! nm
nm
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
As long as you get it per pay period by average. nm
x
Had you worked for them very long? How many lines were you averaging each pay period?
That is terrible.  I am so sorry to hear that.  Best of luck to you in your new job.
I don't think CB has been at Transcend long enough for a promotion, still in the honeymoon period
But with her skills she might be promoted in no time!
Didn't stay long either
The company is awful. The hiring manager pays the Transcriptionist so bad. She lies and is not truthful. I would NEVER go back to that company again even if they offered me more money. It's the worst company I have ever worked for.
MTs don't stay long enough to receive anything
NMN
same one I got too...I didn't stay long
/
Does anyone stay at Focus long enough to get ins?
nm
Well, I was thinking I couldn't make enough $$ but I truly didn't stay long enough..SM
to really give it a chance. I know that now. I started but got cold feet and went back to my old job. I really liked their benefits, and I'd be willing to give it time, this time, to get more used to the account and system, etc.

I was just wondering if they ever hired anyone back. Thanks for asking and not flamning. :)
Yes. Quite a while ago and for a very short period of time.

Just wasn't a good fit and didn't feel good to me.  The pay was on time.  Platform was shoe-string transfers via e-mail but that could be different now.


Full time is $900 per pay period
no line requirement.
AND I SUPPOSE YOU GOT PAID ON TIME LAST PAY PERIOD? NM
X
It will vary. Within a specific period of time, if they SM
post profit and how much profit, then they determine how much they will contribute, so you do not kwow when you sign up. Perhaps someone else can explain it better, but that is about it. I would not base my retirment on it.
What really sucks is that I looked for a LONG, long time -sm
before joining DRC - wanted a highly reputable, not-too-big co. that was LOCAL, and that treated its MTs humanely. I'm very happy with DRC & had planned to stay with them permanently.
As below, they do to full time people making 900 dollars per pay period. nm
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