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Serving Over 20,000 US Medical Transcriptionists

I have been with Keystrokes since October....

Posted By: MtMom29 on 2007-02-27
In Reply to: Keystrokes, need info. Good? Bad? - Regina

I love it...wonderful supervisors and they truly appreciate their MTs...would recommend it to anyone...


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Have been with MDI-MD since the end of October,
and to my knowledge they only hire MTs as Statutory Employees. 
Six years this October.
nm
October is close enough
You don't have to be to the letter, to the day, to the exact moment. It's October in 3 months. Four years and 9 months is just as good as five years.
Been with TT since October. Came from MQ. TT is the best company
I have ever worked for. The work is good and plentiful (I have only run out a couple of times and then I have had plenty on my backup). Tech support is good. Communication is great and I really feel like they care about making this a good place to work. The owner used to be an MT and so she knows what it means to do this job. I say go for it.
Been here since October and love it! :-) nm

And Chicago CSC is closing also as of end of October...nm
nm
Dear KS, problems since October, oh yes
My experience is very recent.... still waiting to hear from ....... who said I passed but she is too busy to talk to me for the past 3 weeks. Told me to be patient. I am glad my patience paid off in that I got a better job than KS was offering.
Knew this would happen !!! Did it in October, too. nm
x
I heard back the next day, but that was in October
Guess it just depends on the recruiter and how urgently they need MTs.
Yes it does. MQ bought Lanier in October 2003.
..
Not when I was hired (October). Great company. :-) nm

Same thing happened at TT the year before in October, too.

For those of us left with TT for 2 year, there is hardly ever sufficient work to work your negotiated shift.  Always asked to flex and move right into the weekends to get enough lines, if possible to even on weekends for everyone trying.


Actually, my hire date was October 9 last year
but since it was my first new job in almost 28 years, it was a BIG thing. I left the old job because my beloved boss closed down his practice to join another one, and the other group declined to hire me. Their loss. I was hired by a medium-sized national that just got acquired by a large national. We're 1 month into the new regime (so if we want to get technical, I actually have started a new job in the last 30 days) and the only thing that has really changed so far is the pay period is now twice a month instead of every 2 weeks. I still work the same shift, the same accounts, the same pay rates, the same supervisors and QA people, the same platform, everything.

There's been some grumbling on this board about the new company and how they lure you in with big promises and then you always seem to run out of work, coincidentally just before you achieve the gross pay required per period to be considered full time and thus eligible for benefits. Of course I can only speak for myself, but I haven't seen any such thing, and the only times I have run out of work (briefly) have been on or around holidays. If the work is coming in slowly at any other time, our people actually call the clients and ask them what's going on. (And then they send out e-mails to let us know what's happening.) I work a 32-hour week (by my choice) but probably at least 9 days out of 10, there is enough work that I could work a full 8 hours if I wanted to. (And this pay period I came in at 25 percent over the gross minimum--and I know for a fact my own pay rate is actually on the lower end of the scale, so reaching that minimum is NOT exactly difficult. At least not for me.)

We don't get a lot of extraneous e-mails, only necessary announcements and requests, and we're all on IM so we can always find somebody to help if we have a question. We are also not only encouraged but strongly urged to send ANYTHING doubtful to QA, even if we have to leave 100 blanks in a report. They'd rather have a QA blank than a guess. And QA has NEVER gotten the least bit snarky with me; even when it's been a real duh! mistake on my part, the worst I might get is a smiley face with a gently-worded note pointing out the error.

I have a co-worker who was hired the same day I was, on the same account. She has a neighbor who works for the company that just acquired us, and LOVES it; in fact, she was encouraging my co-worker to jump ship and c'mon over, until we all found out we were all comin' on over anyway, as of April 1.
In fairness, we are supposd to get written info in October. nm
nm
The letter about the pay cut in ASR was mailed out and is to begin October 1. No question about it.
Didnt you get the letter.
Show of hands: Who at MQ is excited its finally OCTOBER?
Packet time and for many, Big Decision time...
October is usually slow. This week is a Jewish holiday sm

I believe, Sukkoth.  Don't think the grass is greener anywhere.  The only thing that irks me about QT is someone saying they'll have work for me in 10 minutes, a half hour, or an hour, and nothing ever comes through.  My time is valuable to me.  Sitting around and waiting for nothing really, really irks me.  Other than that, I really love this company, and it would take something really serious, like them outsourcing or selling out to MQ, to get me to leave.  However, I'd really like it if they'd not leave me hanging for work when they say they're putting some in my queue.  Maybe I should send them a bill for waiting time.  MY TIME IS MONEY!! 


I work parttime as an IC for another national which really helps!  When one is slow, the other is busy.  Nice balance. 


Anyone with BIG Enterprises out of Maryland? No reply to 2 resumes in October. nm
s
Same thing in October, then accounts went to voice recognition,

causing low work situations at times.  They push those jobs through VR and Exspeech rapidly and I found Exspeech to be one of the worst editing platforms I had ever used.


Hopefully, TT will pick up accounts in order to keep all those 25+ MT's they are advertising for busy -- because the jobs on these new accounts go through VR at a rapid rate, and regular transcribing disappears in a hurry.  If these 25+ MT's don't like Exspeech method of editing, then you will most likely end up with lack of work very soon.  It happened with the *big hiring spree* back in October last year !  The mass hiring of MT's are used to *train* dictators for Exspeech.   The pay reduction is at the rate of 50% less for editing.


I suppose most companies in this business are going in that direction now to make larger profits. 


No, they built a new one last year and moved into it in October or November. sm
I think they have a really big office now, from what I heard.

The person I am talking about started the second week in October for HR but the recruiter has been
with us since late summer.

I am going to dig into this, so thank you for the information. There is too much back and forth going on here to sort through what is true and what is not, so I am going to take some time and take it to my coordinator.

It might seem petty to a lot of you that we are willing to do this, but reputation is important and we have all been working too hard to let things like this happen.

I know that there will be flames here but the truth is that the Keystrokes Management Team has been working very hard to reverse a lot of things that happened in the past in order to make KS the best company in the industry. This takes time.

I do know that there are a lot of happy MTs at KS as we do not have a lot of emplpyee turnover, but I also know that one unhappy person can be like poison. Rather than attacking that person or persons, we are working on the reasons that they are unhappy and working to change that.

If KS was such a bad company, it would not grow as it has. I am not saying that they are perfect, just that they are not as this board portrays.

Another thing is that so many people attack the owner and say that she is unprofessional. You obviously have not met her. She is all business with her employees and customers and actually a fun person to be around as well. I have never met someone who gets as much done as she does and her customers love working with her.

I just think everyone should form their own opinions.
Wall Street Journal article, October 2004
A friend sent this to me. UCSF heard from an overseas MT who had not been paid that if she did not receive the $$ owed her she would publish the reports on the internet. There was a lot of followup to this which I will not go into here, but why wouldn't this sort of thing still be possible.

Later that year there was a report of a group of MTs in Bangladesh who tried to force a change in their local management by threatening to make transcribed documents public.

After that California was supposedly looking at a bill to disallow sending confidential medical reports overseas as they are not bound by HIPPA. Never heard what came of that.

I still tell these stories to anyone considering sending work abroad. I just wish some of them overseas would be stupid enough to actually pull a few stunts like that and then see how much work we lose.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 


I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 


I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.


Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.


Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!


I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.


Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
Keystrokes?
n
Keystrokes

I was hired by Keystrokes for clinic work back at the first of June, worked 1 week, and then the account was lost--no real explanation for the reason.  I've been trying unsuccessfully to find out when or if I'll be put on another account since then (over a month now).  Has anyone else had this experience? 


I went with Keystrokes because of the mostly positive comments from this board and others.  I don't want to badmouth anyone, but these actions seem to uncharacteristic of them, and the lack of communication is really taking its toll on me--why wouldn't they let me know something?!! I understand most of their accounts are radiology, and there may be problems placing me on another clinic account, but I need to know something! 


Thanks for any insight--


 


Keystrokes
There has been NO response to emails or calls. Left messages, but no response. Finally gave up. May or may not hear from them again....only time will tell.
How many keystrokes did
 you average in an 8-hour day?? I was told I have to do a minumum of 60,000. I've never been paid by the keystroke before. Don't know if I want to be, either...
Keystrokes....sm
You have too much work because the people you hire never get to start working for you...never hear back from anyone after hiring!
Keystrokes - sm
I was not hired by Becky or Karen but by Lee herself...and I have also called and emailed numerous times with no response. Apparently this is the NEW hiring procedure..and I KNOW I was hired, have copies of all my paperwork that I faxed in, and I have programs on my PC. How do you explain that one?
Keystrokes ...sm
Been there, did that...nada, zip, zero, zilch...guess I should take the hint, huh?
Keystrokes
That is what Lee is best at....promises that never materialize. Becky is great....it's everyone else that stinks.
RE: Keystrokes
I AGREE WITH YOU KEYSTROKES QA...
Keystrokes
Been there, done that also. No thanks. You become nasty when you're treated that way.

Keystrokes
Vacation. Is that the excuse they're using? Do you actually know this person who is on vacation or do you just believe what you're told? Right, teamwork. You haven't got a clue.
Keystrokes here for me!
x
Keystrokes for me too! nm
x
Keystrokes
My advise is don't quit your job until you actually START working for them....you may not hear from them again and be out of a job....happened to me, and this is not a lie. I was hired, gave notice at my job, left, and never heard from Keystrokes again. Had to find another job. So, before you celebrate your good fortune...be verrrry, verrry careful.
Keystrokes - sm
I am not the same poster as above, and my experience with Keystrokes was getting hired, quiting my job, getting the programs put on my PC and NEVER hearing back from them again. DO NOT quit your present job if you take one with them until you are up and running and are SURE you have a job and like it. The negative posts you read were all from different people with basically the same BAD experiences with this company. History repeats itself.
To Kim from Keystrokes

Hi Kim,


I understand your frustration with all the negative heckling that goes on on this board and your need to want to clarify who you are with your real name.  BUT, I seriously would not post your telephone number, just to justify who you are to a bunch of strangers calling you Lee.  It is way to easy for anyone to locate somebody with a phone number these days, 411.com, google, etc.  You just do not know who surfs ANY site on the net these days and that is a safety risk. 


Case in point, my dear niece is trying to adopt and posted her number & area on an adoption board of all places, for anyone to call with info on a certain agency....it took the police who caught the creep who had stalked her, first by phone, then in person, to figure out where he got the info.  He told them that he just wanted to "help these poor women to be able to conceive the baby they wanted" take that any way you want but believe me, from the calls she got, it was purely sick.


Just an FYI about safety on the internet. Not worth your own to justify to a bunch of hecklers.


Keystrokes
It's getting hired the first time that's the trick....
Keystrokes
will allow you to do this.  You can quit for the day after you meet your quota.
BTW, they log all your keystrokes too...
and have some castor oil too cuz you're full of crap.
Keystrokes
Looking for any info on Keystrokes?   Thanks!!!!