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Serving Over 20,000 US Medical Transcriptionists

No, they built a new one last year and moved into it in October or November. sm

Posted By: Happy KS Camper on 2008-05-04
In Reply to: heard they are moving offices. NM - me

I think they have a really big office now, from what I heard.



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Same thing happened at TT the year before in October, too.

For those of us left with TT for 2 year, there is hardly ever sufficient work to work your negotiated shift.  Always asked to flex and move right into the weekends to get enough lines, if possible to even on weekends for everyone trying.


Actually, my hire date was October 9 last year
but since it was my first new job in almost 28 years, it was a BIG thing. I left the old job because my beloved boss closed down his practice to join another one, and the other group declined to hire me. Their loss. I was hired by a medium-sized national that just got acquired by a large national. We're 1 month into the new regime (so if we want to get technical, I actually have started a new job in the last 30 days) and the only thing that has really changed so far is the pay period is now twice a month instead of every 2 weeks. I still work the same shift, the same accounts, the same pay rates, the same supervisors and QA people, the same platform, everything.

There's been some grumbling on this board about the new company and how they lure you in with big promises and then you always seem to run out of work, coincidentally just before you achieve the gross pay required per period to be considered full time and thus eligible for benefits. Of course I can only speak for myself, but I haven't seen any such thing, and the only times I have run out of work (briefly) have been on or around holidays. If the work is coming in slowly at any other time, our people actually call the clients and ask them what's going on. (And then they send out e-mails to let us know what's happening.) I work a 32-hour week (by my choice) but probably at least 9 days out of 10, there is enough work that I could work a full 8 hours if I wanted to. (And this pay period I came in at 25 percent over the gross minimum--and I know for a fact my own pay rate is actually on the lower end of the scale, so reaching that minimum is NOT exactly difficult. At least not for me.)

We don't get a lot of extraneous e-mails, only necessary announcements and requests, and we're all on IM so we can always find somebody to help if we have a question. We are also not only encouraged but strongly urged to send ANYTHING doubtful to QA, even if we have to leave 100 blanks in a report. They'd rather have a QA blank than a guess. And QA has NEVER gotten the least bit snarky with me; even when it's been a real duh! mistake on my part, the worst I might get is a smiley face with a gently-worded note pointing out the error.

I have a co-worker who was hired the same day I was, on the same account. She has a neighbor who works for the company that just acquired us, and LOVES it; in fact, she was encouraging my co-worker to jump ship and c'mon over, until we all found out we were all comin' on over anyway, as of April 1.
By November
By November 30, all Indian Team Leads will be replaced with a US Team Lead.
We should have seen in coming in November
Remember when we partnered before and there was no work because another company did it all? And no notice, either.

I got the call, too but haven't gotten an e-mail yet about how to view this conference thing tomorrow.

One thing: We have some accounts that REQUIRE that the work by done by U.S. citizens and we be accountable under U.S. law/court system. How are they going to get around that? Some facilities absolutely refuse to off-shore. I myself refuse to go to a facility that off-shores and I ask who does the MT work before I make appointments. I don't know how an India-based company is going to be able to keep those accounts.



I will be there 2 years in November (sm)
I love the people, the platform, the tech support.  One of the better decisions I've made in my life to go there.  Ditto  - you will not regret it.
November slow?
I've only been doing this for 15 years, but have never seen it slow from November through the first of the year. What with flu, skiing injuries and surgeries,overeating at the holidays, etc. Now with all the MRSA (which has probably always been there it is just now coming to the forefront) I have not seen a slowdown ever during this timeframe. Now after the first of the year, yes, when people have to meet a new insurance deductible it will be slow for a bit - but not during the fall/early winter months. Where are you located?
I have worked for them since November
Its a good fit for me. Plenty of work once you get primary AND secondary account. They have improved communication since I started - but there is NOT a QA person 24 hours/day. so you may have to email questions and wait for response or samples. Program/platform is very user friendly, and on my accounts I only get about 30% ESL dictators. No problems with paychecks. Office/admin staff is friendly. They tend to leave you alone to get your work done. Pay is average, 8+ cpl depending on shift. Decent benefit package after 90 days, health insurance, 401K, etc.
MedScribe in November
I started with Medscribe in November and we began by training on one account before the account we were hired for moved over to the new platform.  I trained with 3 other MTs and we all moved on the same day as they said we would and it has been pretty busy since then.  My team leader just told us yesterday they are starting a new hospital on Feb 1. 
I've been with them since November

I know the account I'm on is a permanent account.  That's the only one I have direct knowledge of.  It's a clinic account, so the work was light at Christmas time and about 2.5 weeks ago when a lot of people were out sick. I had a lot of hoarse dictators the next week.  Other than that, I've never really had a problem with lack of work.  If we're staying caught up, then by Saturday night and into Sunday the jobs should be done until Monday.  A lot of the doctors have been doing catch up work on Saturdays, though, so there's been a lot to do on the weekends lately.


I hope your account evens out.  I hate that sinking feeling when there's no production to be had and you're wondering how it's going to affect your next check.


 


I remember, it was announced in November

The theft was in October and released to the public in November.  I didn't follow it so don't know how it all turned out, but here's the link for anyone interested.


I've worked for them since November
I like them.  Pay is always on time.  People are great.  They leave you alone to do your work.
Left Zylo in November. Loved it at first, but
not enough work to maintain 800 lines/day to qualify for employee status. 1000 lines one day, 150 the next. Gave me phone notes which took 2 minutes to download, 8 seconds to type, 1 minutes to upload, and got 2 lines of dictation. 20 reports in 1 hour equalled $3.60. No one else would do them. Kept asking for more work so they switched me around several accounts, then had to learn new account, new supervisor and still not enough work. Finally left. I made $6000 with them as an independent contractor and now have to pay taxes on all of that.
I know. They THINK they have built in their
seniority benefit in their PTO plan. Ahhemmm. Hahahaha
No. They have one built in. But I think sm
if you speak with tech support they might (don't quote me on it) be able to convert it for you. Nothing is windows based and no internet. You build your shortcuts from scratch.
yes, they have their own built in...sm
spellcheckers AND autocorrect functions. Some (including me) prefer Chartscript, others prefer Bayscribe. Since Chartscript uses Word, I was able to still add my updated Stedman's medical spellchecker program. Bayscribe does not use Word.
Have been with MDI-MD since the end of October,
and to my knowledge they only hire MTs as Statutory Employees. 
Does Bayscribe have a built-in
medical dictionary?
Yes, purchase (or have one built)

Yes, I would like to purchase one or if it is more cost effective to have on built I would like to do that. The platform that I use now is VERY expensive. If some knows of a company that can build one for me I would appreciate the info.


Use the ESP expander built in - you put all your own in.
nm
They are being built in Mobile, AL
So at least the jobs will be here.
You should see the new house he just built! nm

I have been with Keystrokes since October....
I love it...wonderful supervisors and they truly appreciate their MTs...would recommend it to anyone...
Six years this October.
nm
October is close enough
You don't have to be to the letter, to the day, to the exact moment. It's October in 3 months. Four years and 9 months is just as good as five years.
Been with TT since October. Came from MQ. TT is the best company
I have ever worked for. The work is good and plentiful (I have only run out a couple of times and then I have had plenty on my backup). Tech support is good. Communication is great and I really feel like they care about making this a good place to work. The owner used to be an MT and so she knows what it means to do this job. I say go for it.
Been here since October and love it! :-) nm

The built-in templates for the ones you create
nm
And Chicago CSC is closing also as of end of October...nm
nm
Dear KS, problems since October, oh yes
My experience is very recent.... still waiting to hear from ....... who said I passed but she is too busy to talk to me for the past 3 weeks. Told me to be patient. I am glad my patience paid off in that I got a better job than KS was offering.
Knew this would happen !!! Did it in October, too. nm
x
I heard back the next day, but that was in October
Guess it just depends on the recruiter and how urgently they need MTs.
Bayscribe is a breeze, with a built-in expander sm

similar to PRD+.  I think also if you have Smarttype, you can convert your abbreviations as well.   Another nice feature is that you get your line count with each individual report, as well as your total for the day with the amount of money you made -- kinda nice. 


I think the majority of the work is acute care, but I think there might be a few radiology and clinic accounts.  I'm really not sure.


Good luck!


They use a built-in expander like Auto Correct
nm
Correction: They owned the other one and built this which one which is much larger. sm
I just read this in one of the magazines and asked my lead if they were moving far. She said it is literally across the parking lot from a small office to a huge building, taking on the whole building. I am thrilled to be part of a growing company instead of the sinking ship I was on!!!
Yes it does. MQ bought Lanier in October 2003.
..
Not when I was hired (October). Great company. :-) nm

Irony - MQ is closing offices and Keystrokes just built a new one. sm

I was part time with MQ and full time with KS and now will be KS only.  I am radiology, make great money and have a great lead.  I would recommend them to all MQ MTs that are thinking of leaving.


The email is KeystrokesNow@aol.com.   The fax is (630) 729-3177.


We do not have a referral bonus, I am just trying to help everyone that is feeling displaced.


Does Dictaphone ExText come with a built-in medical spellcheck? SM

More specifically, does TransTech's platform have a medical spellcheck?  TIA


Yes, it comes with Stedman's built in. You'll love the platform, it's
the easiest I have worked with.
Is there a medical spell check built in their software? n/m
  nm
Can anyone tell me what platforms are similar to DQS that have their own built in line counters etc

that are good platforms with companies.  I dont need to know all of them just a few of the most used ones would help.  I only have used DQS. 


They use SpeedType built in to their system - works just like Shorthand.NM
xxx
In fairness, we are supposd to get written info in October. nm
nm
The letter about the pay cut in ASR was mailed out and is to begin October 1. No question about it.
Didnt you get the letter.
Show of hands: Who at MQ is excited its finally OCTOBER?
Packet time and for many, Big Decision time...
October is usually slow. This week is a Jewish holiday sm

I believe, Sukkoth.  Don't think the grass is greener anywhere.  The only thing that irks me about QT is someone saying they'll have work for me in 10 minutes, a half hour, or an hour, and nothing ever comes through.  My time is valuable to me.  Sitting around and waiting for nothing really, really irks me.  Other than that, I really love this company, and it would take something really serious, like them outsourcing or selling out to MQ, to get me to leave.  However, I'd really like it if they'd not leave me hanging for work when they say they're putting some in my queue.  Maybe I should send them a bill for waiting time.  MY TIME IS MONEY!! 


I work parttime as an IC for another national which really helps!  When one is slow, the other is busy.  Nice balance. 


Anyone with BIG Enterprises out of Maryland? No reply to 2 resumes in October. nm
s
Same thing in October, then accounts went to voice recognition,

causing low work situations at times.  They push those jobs through VR and Exspeech rapidly and I found Exspeech to be one of the worst editing platforms I had ever used.


Hopefully, TT will pick up accounts in order to keep all those 25+ MT's they are advertising for busy -- because the jobs on these new accounts go through VR at a rapid rate, and regular transcribing disappears in a hurry.  If these 25+ MT's don't like Exspeech method of editing, then you will most likely end up with lack of work very soon.  It happened with the *big hiring spree* back in October last year !  The mass hiring of MT's are used to *train* dictators for Exspeech.   The pay reduction is at the rate of 50% less for editing.


I suppose most companies in this business are going in that direction now to make larger profits. 


Sounds like you are talking about ExText - I love it. I use my shorthand AND the built-in ESP.
nm
The person I am talking about started the second week in October for HR but the recruiter has been
with us since late summer.

I am going to dig into this, so thank you for the information. There is too much back and forth going on here to sort through what is true and what is not, so I am going to take some time and take it to my coordinator.

It might seem petty to a lot of you that we are willing to do this, but reputation is important and we have all been working too hard to let things like this happen.

I know that there will be flames here but the truth is that the Keystrokes Management Team has been working very hard to reverse a lot of things that happened in the past in order to make KS the best company in the industry. This takes time.

I do know that there are a lot of happy MTs at KS as we do not have a lot of emplpyee turnover, but I also know that one unhappy person can be like poison. Rather than attacking that person or persons, we are working on the reasons that they are unhappy and working to change that.

If KS was such a bad company, it would not grow as it has. I am not saying that they are perfect, just that they are not as this board portrays.

Another thing is that so many people attack the owner and say that she is unprofessional. You obviously have not met her. She is all business with her employees and customers and actually a fun person to be around as well. I have never met someone who gets as much done as she does and her customers love working with her.

I just think everyone should form their own opinions.
Wall Street Journal article, October 2004
A friend sent this to me. UCSF heard from an overseas MT who had not been paid that if she did not receive the $$ owed her she would publish the reports on the internet. There was a lot of followup to this which I will not go into here, but why wouldn't this sort of thing still be possible.

Later that year there was a report of a group of MTs in Bangladesh who tried to force a change in their local management by threatening to make transcribed documents public.

After that California was supposedly looking at a bill to disallow sending confidential medical reports overseas as they are not bound by HIPPA. Never heard what came of that.

I still tell these stories to anyone considering sending work abroad. I just wish some of them overseas would be stupid enough to actually pull a few stunts like that and then see how much work we lose.