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Serving Over 20,000 US Medical Transcriptionists

I have heard the quality is very questionable so should be interesting to see how many of those

Posted By: MQ2 on 2006-02-14
In Reply to: All of CBays work goes to India. nm - MQ2

accounts they keep. 1500 sounds like a lot to me.


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I heard the most interesting conversation just the other day
It sounded like two young guy doctors..they were talking for a while about a girl/guy couple they knew (maybe other doctors they knew?) and some very intimate embarrasing things that this couple did together and somehow got out. Then he must have realized and began to dictate. It was pretty juicy and I wanted to hear more. lol! :P
I heard an interesting segment on NPR this spring ...
-- quote -- Many health care professionals agree — but there is growing skepticism among doctors, administrators and computer specialists who say the costs of implementing a comprehensive tracking system will outweigh any cost-saving benefits. -- end quote --

=========================================================
It's important to keep in mind that doctors dictating most hospital reports (pathology, imaging are different) are NOT being paid for their time and effort ... the transcription is paid for by the hospital in order to provide the HOSPITAL with documentation THEY need for JACHO ... yes, the doctors do get a copy for their records and some reports are used by those doctors to justify billing for services (surgeons) ... but except where doctors NEED these reports -- Radiology/Pathology/Cath Lab -- most often in contracted joint venture based services -- the doctors often already feel exploited (not to mention being on all sorts of committes gratis as well).

For many private practice doctors, as you can hear in their voices, the time they spend dictating is the longest private quiet time they get all day.

Apparently (another NPR segment I cant find) even Doctors Offices -- which have paid out of pocket for EMR to enhance their practices -- are not properly using it -- to much trouble and bother

(Don't know but I would quess the same old same old military-industrial complex types are the heavy investors in this new technology)

=========================================================
link to article here: http://www.npr.org/templates/story/story.php?storyId=102481028

other article:
http://www.npr.org/templates/story/story.php?storyId=102360638
I have heard really bad things from QA about our overflow that goes to Amherst. Not good quality and
clients complaining because the MTs that are getting the work are making mistakes and not reading the client profile. Good way to lose accounts.
Yes, I agree. The sound quality with VoiceWave Player is really bad. Worst I've ever heard.
x
questionable companies
I agree that companies should be prasied if they are praiseworthy and I have posted about the company that I am working for now. I have posted about a company that I recently resigned from hoping that no one else will end up in the position that I am in; not only me but about 15-20 other MTs who were apart of this company. Not getting a paycheck that is due you is very scary and unnerving and can have very devestating results in a family. (e-Tranz). Not everyone who posts is just an unsatisfied employee. Some people are just trying to make sure that no one else gets taken.
Questionable company
Can anyone tell me anything about Probity, good or bad?
Questionable company

Can anyone give me information on Terra Nova before I commit to them?


Questionable company
Profcient Transcriptian. Does anyone know anything about this company?
Questionable company
Proficient Transcription. Does anyone know anything about this company?
Any company that does not would be questionable
in my mind.
In OP's defense, there are a great many questionable posts
Regarding TT by disgruntled employee(s), so I'd be more comfortable if she emailed me rather than post here and be flamed by those cyberbullies that totally derail ANY discussion of TT with their unbridled hatred of the compnay.

JMHO.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
I've heard only positive things about them. So, I applied, but haven't heard a word. Maybe fl
nm
I've only heard of Intellitype. Never heard of Teletype.
x
What's interesting is...SM
The negative posts seem to be the most prevalent here. For almost every company that's been bashed here, I have heard MTs who say that they had a positive experience there (although not necessarily posted on this board).

Frequently, when positive posts are made, there are accusations of "recruiter," "management," "damage control," etc. Therefore, I take everything with a grain of salt.
Interesting
Very intesting post
VERY INTERESTING
What is CC Road? a freakin Mail Boxes ect?
Interesting
Glad to hear that other people feel the same. We were fed all the same lines from the so called recruiter. Glad to see her go, maybe now we will hear the truth?
Interesting. I did not know that.
Was she able to send out her obnoxious snotgrams at OSI, or did they rein her in?
Interesting, no? (nm)
//
Well - that's interesting - sm
Maybe I need to reconsider. Are you FT or PT, if you don't mind saying?
i always look at ads. might be something interesting
bet many do the same.
interesting
that is interesting.  Do you think that mainly is where there is more of a populated community?  I have been thinking about getting business cards made up and checking out the area where I live.  But  I recently moved from the atlanta area and in a smaller community in the north.  I have a feeling I won't be quite as lucky.
interesting
The ad asks for a certain player and the website states a DVIPS - and gives a link that does not work. confusing. The website is interesting but I wonder if they tell us which accounts we are primary and which we are secondary like their website states, would we get a heads up on when we have to cover. They must be pretty lenient with days off, with every account having a secondary covrage.
would be interesting
to know who this thoughtless company is??
Very interesting...did they say why?
x
This is very interesting
I have just given notice at the national I work at because I have never gotten such a low line count. I thought it was probably me...but now that I read this, guess I can put the blame elsewhere. At first I thought ExText was great but after a few months on it I realized I have never done such a low amount of lines.
Wow!!! That was interesting...
They are probably going through another employee turnover because of lack of work...and desperate, I guess??
interesting
I called Acusis and actually had a bit of a hard time getting anyone on the phone. I asked if they hire US MTs and they said not currently. I asked if any of their accounts are done here in the US and the reply was no they are all done in India. I also asked whether or not they had acquired companies that had accounts that had to be done in the US and I was told it was all done in India.
We think? interesting.

How many fingers are on your keyboard? Or did you just screw up the quote?


 


interesting
tone? Taunt - Everyone bypasses that I stated very clearly - I would work for a company that had their problems if they told me up front, I would work for less if I had the real deal up front, that I was interested in what they had to say - truly interested - no wonder 2/3 MTs on this board feel they get no where with the other 1/3 on this board - not to mention their MTSOs they work with. A sincere question turns to taunt and tone. I hate to say it, but if a question like that or request like that gives a taunting feel to some MTSO - I wonder how they get along in the business world - it seems as an IC I get more taunt and tone than this request.

The funny thing is that remark regarding dumb time bomb below to someone got very little comment - can you explain that since tone and taunting is your forte?
Interesting..
I never heard this. I worked for them for a year and quit about 4 months ago. I would love to know more about this!
very interesting
Very interesting....I worked for Cymed/Spi for 7 months before I quit and moved onto my present job since June 16. I moved on cause they took away the two accts I was working on and I needed more work....that is very interesting.....

very interesting indeed.....
Interesting - sm

 I just spoke to someone from there today.  Not the best representative for the company to say the least.  I asked how many lines per week average and she sang the same song as she did for keyedup in the last group of posts for Compudex.  She said that she would not guaranty linecount because transcriptionists up and quit and have no loyalty.  Maybe that should tell her something.  In order to accept any job, I would want to know what the average line count per week was so that I could assure that I would be making enough money.  Why would she not give out that information???  She said the client would dictate 70 or so short procedure notes and down load them all at once then you have a couple of days to transcribe them.  I do not know, but it sounds fishy.  Oh and also when she left me the message to call her, she made sure that I knew to call the number that she gave me because it was her personal phone number not the company number.  I don't know I am pretty sure if she was offering 15 cpl, I would not take this one, and she was only offering 7. 


Interesting....
Most of the UPMC (Presby) Hospitals used to have their accounts with Spheris which most of the UPMC accounts went over to India....interesting, are they back needing us US MTs....did they not like the India work??? After all it was cheaper.....Okay, I am being sarcastic. Just find this very interesting...This account is full of ESLs, this is true. Was a tough account from what I can remember. Very interesting!!
Interesting
That is so amazing... 12 cpl? I find that incredible. They called and left a message here today. They keep missing me, and I haven't called back yet. I am happy where I am, the lines come easier, no stress, wonderful people, couldn't be happier. 12 cpl would be awful tempting, but I don't understand why they let all us old-timers leave without a question. Never heard a thing from anybody but my PS, who was fired a couple of weeks later. She was the only good thing left for me at MQ as far as I was concerned. Why did they let everybody just leave and get new jobs, get settled, only to call us back months later? Has anything changed there? Reading the MQ board, it sure doesn't look like it has.
Interesting,
I'll have to ask my sup about that.
This is interesting! Something I would like to know too! nm
s
Very interesting...SM
So that way you could evaluate them before giving notice at another job, I suppose, and they check you out, too. By 20 minutes, I'm assuming you mean 20 dictated minutes, so about an hour's worth of work or so?

Do you have to buy your own software like spell checker, expander, and all that, or is that part of it? What all did it take to get started? I'm seriously thinking of applying here.
Interesting...
Thanks for the replies.  Sometimes I think it might be easier to edit??!!
Interesting

Since I have never been under the illusion that any of our medical reports are 100% accurate, while they gather errors and misstatements from speaker to printer, I find this very interesting...I work on a major account for a large MTSO...the account manager has actually told me that the client rarely, if ever, is concerned about the body of the report...only is concerned about headers and footers.   Apparently, the HIM department at the facility is mostly concerned with headers and footers, courtesy copies, etc.  Most of the reports are electronically signed.  So, unless the doctor actually proofreads, they pay no attention.  The only dictator on this account who has ever made corrections to the report body, as far as I know, is a PA who talks a mile a minute but seems to expect 100% superhuman perfection on the part of the transcriptionists.  For all I know, the QA people might have been instructed to correct the report body or fill in the blanks in whatever way works best, including deleting entire sentences.


Again, IMHO, some of the reports can be nearly accurate, or a near-accurate representation of the speaker's opinions, which may or may not be accurate, but I doubt that the medical reports are 100% accurate with regards to the patient or the situation.  There is too much room for human error, misinterpretation, incorrect editing, etc.  Medicine is an art, not a science.  Furthermore, any medical provider who reads previous patient repors as part of the medical record and accepts them at face value, drawing conclusions from them, is doing the patient a grave disservice.  Their education is supposed to teach them the power of discernment.


With that being said, it seems to me that the only ones required to be 100% accurate are those who are subjected to the QA/QC process-the MTs.  Does this seem unfair or what?


Please don't bother to respond to tell me that I should love it or leave it.  I've already decided to move on.  This transcription business is way too oppressive for an MT who is just trying to make a living, doing the best that he/she can do, while constantly being graded.  I've never received a formal QA/QC report below 99%, but I still find the entire process to be distasteful, annoying, insulting, etc.  After all, the client and/or dictators are never critiqued in the same way.


The other thing that I have observed is that many MTs, as a group, are either not able, or not ready, to stand up and support each other in making this business more fair for all.  I guess we just, collectively, know that we are up against a brick wall.


Thank God we live in a free world where choices are our own.


Interesting. Thanks. nm
,
Hmm, that's interesting.

I wonder why some do and some don't.  I would not like to have to clock in and out either.  


Thanks, that's interesting. Seems like it'd be the
I always wonder when they only post on non-MT employment sites if it's because they don't know about MT sites or because they have a bad track record with MTs. Thanks for the input!
that is interesting

That is interesting as when I did a search on the BBB and on here it was pretty quiet and nothing was said but now that I have had it happen to me I see all the remarks popping up all over the place. 


I think all of us who have been scammed by them should get together and get a class action lawsuit going against them to get our money back that would be alot of money they would have to pay us back.  


Everyone who has been messed over by this company lets get together and get a class action suit going we owe it to ourselves to get our money back plus a little bit more for stress caused by all of this.   


Very interesting.
I clicked on a letter of a company that advertises for US only MT's and found them.  This is a good site to checkout when applying with a company.  If they are on here - keep on truckin'. 
Really, that's interesting
I'd better take a look at the website again. It looked like it was in the US. Thanks for information.
Interesting
I have been in contact by email with this company and was thinking this may work for me, but now I am not so sure. Did you work for her?
This is interesting.......
I am so sorry to hear this.  I think I know what account you are talking about.    That is incredible that they are asking that....quite a shocker in fact.