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Serving Over 20,000 US Medical Transcriptionists

RE: I'd have to disagree with you wholeheartedly.

Posted By: 12312 on 2006-02-16
In Reply to: I'd have to disagree with you wholeheartedly. - sm

Don't need to read archives. Work there currently and do not have the problems you describe.


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I'd have to disagree with you wholeheartedly.
I worked there for years and saw large groups of people leaving at least on 3 or 4 different occasions.  They are always advertising for new MTs, and a good majority of their work is VR with heavy turnover in accounts.  VR is supposed to cut down on the need for new MTs, so do the math yourself.  They always say that they're getting new accounts, but it doesn't make much difference if getting 2 small accounts and a huge one dumps them or the 2 new accounts go VR and they only need half the MTs they needed to go-live.  They are NOT one of the better companies to work for and many, many people have had the same bad experiences with them.  Just read the archives.
I believe you wholeheartedly....
Your debit card is another.....  Your resume posted on the internet is another way to find out about you.....  Online banking can be a great tracker and so can facebook...  the list goes on and on........ 
I wholeheartedly agree
The idea is to get people who want to work weekends. Do not eliminate good candidates just because they cannnot work weekends. This is why Transcend is having a problem. Plenty of people would work Mon-Fri.
I agree wholeheartedly
Transtech used to give a bonus if you sent less than a certain percentage of reports to QA but the problem was that the MT would type anything to avoid a blank and send it on without bothering to double-check.

On the flip side, a lot of people apparently didn't care about the QA bonus and they left the reports for QA to fill in because they were either not knowledgeable or resourceful enough to complete the reports themselves, so they left the dirty work to QA. Then, QA had to look up information that the MT should have looked up in the first place. And nothing was ever done about it. Laziness was rewarded at TT.

I used to work in QA at Transtech and I speak the truth. Quality work was not rewarded there. What was rewarded was sending any old garbage to the client, but when garbage was sent to QA - nothing was done about it.

I moved to a job where QA actually means something. Where quality actually means something. I never got that vibe during my employment at TransTech. They were nice people but the QA process was sorely lacking. I hope that has changed over the past year but I really doubt it.

And, no, there was no way that every employee at TransTech had at least 5 years' experience.
I agree wholeheartedly
Just wanted to let the person know that overall they are a good company, not perfect, but good enough for me to recommend them. I worked for them for almost 3 years.
i wholeheartedly agree!!
x
Thank you, Admin. I agree wholeheartedly. NM
..
I also wholeheartedly agree with this post.
x
I wholeheartedly agree, stay away from SPi
or you are just looking to get into a bad situation.
I wholeheartedly agree. They start everyone no
matter how experienced, no matter how well you aced the testing on a tier system of pay, everyone starting out around 7.5 cents per line.

You get no respect from this company!
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.

Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -

my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...

many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.

from what I see it is getting worse every month so I am not sure how we can make a difference.
Excellent post. Agree wholeheartedly. sm
The dictator must take responsibility for what is dictated. In addition, today's MTs aren't as adept at editing as those of us who had proper training, use the appropriate resources, and do not use Google as our exclusive resource.

If you frequent the word boards, you will see what I mean. A couple of days ago, an MT posed a question that her ESL doc said that the patient worked in a laundry. She wanted to change it to laundramat. The MT admitted she did not know that a laundry was a place! These new MTs don't even own an English dictionary.

I initially had a hard time dealing with the verbatim concept. After seeing several reasons for its initiation, I've happily resigned myself to light editing as client allows. I got over it. Look around you and you will also see how this industry has changed in the last 10 years. It ain't what it used to be. Time to roll with the changes.
I knew what you meant, and I wholeheartedly agree!

If one cannot trust their hourly employees to do a good job especially when on the norm there are evaluations on employees at some point time, then what have we got here?  To simply say there must be a minimum production is like saying we're slaves to the grind. 


Countless and I mean countless times when I worked on-site, I was pulled to a different area to help answer phones and even perform EKGs (yup), and I never bellyached that my typing was getting behind UNTIL the manager wanted the TAT report from me.  Oh yeah, every so often, she needed to report to her superiors what day we were working on.  What a joke! 


No matter how hard we tried, we were treated like the machines people expect us to be with not even a thanks. 


I agree wholeheartedly! I stand my ground. USA only. sm
I have had clients threaten to look elsewhere for a lower price and I tell them, please do so. I have to agree with you here, they always come back willing to pay the rate and happy to have the quality and service I provide.

I have never lost a client forever to offshore, will never offshore, and sooner or later all MT work will be back on US soil again. Believe me, it will happen eventually.
Wholeheartedly agree - wouldn't bother with test (sm)
You would have felt really good after you left.
I agree wholeheartedly. The owner is not a timid person and has
and even though I don't work for her, I'd stand up for her any day of the week. If the original poster has an ax to grind, it certainly doesn't make him/her come across as a _professional_ by making a slanderous remark and then acting like a juvenile. It is certainly the owner's right to conduct business in a manner that is best for the company and changing one's mind about who to do business with is her right in order serve her company, clients and employees best interests.
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
I disagree with you......sm
I've been working with them since July and have not had any problems with communication or having work available, and I'm an employee. 
Have to disagree

I am a hospital employee.  I like the platform, it is basically word.  I am making more lines here than I ever have anywhere else.  I only work on one account.  The equipment is fine, brand new Dell with flat screen.  No problems in particular with supervisors or QA.  Hospital can be picky about things, but it is the hospital, not DK.  Benefits are great through the hospital, very affordable.  


DK is no worse than anywhere else, you just have to find what is best for you.  They are working fine for me  


I disagree with you. sm

I have to say that the reason companies are offshoring is not completely their fault.  US MTs, over the  years, have gotten to where they want to make more and more money so that they have to produce less and less work every day. 


Any talented MT should be able to produce 1500 lines (accurately) in an 8-hour period.  At a rate of 0.075 cpl, this would total $112.50, which works out to 14.00 per hour.  If you want to earn more than that, you work extra to do so.  There are people coming out of college with degrees that do not start out at a wage like that and don't make that until they have many, many years experience in their field.  This would be though in an average area.


By asking for exorbitant wages, which you could also earn by increasing your line count and working just a bit harder, we are forcing companies to have to look at offshoring more and more work.  Yes they work cheaper over there.  However, they also don't mind working harder and doing everything possible to increase their line count.


Another issue bringing our wages down is the fact that now an Editor is used.  This has come about simply because the MTs that are coming into this business are not adequately trained.  Therefore, an extra cost associated with the higher wages.  The same editor can be used but editing India work and the company will make a better profit and turnaround times are much better.


I do feel that MTSOs should look at the cost of living of different areas and also pay MTs accordingly as any other job would.  For instance, an secretary in some parts of Texas start out at 6.50 per hour; however, a secretary in New York may start at 17 or more per hour.  This is an issue that has never been addressed by an MTSO and I am sure never will be.


Over the last several years, many schools have developed that teach MT.  However, they are not producing quality MTs.  To make it in this business and earn the big bucks, you have to have speed and accuracy.  You have to be able to remember medical terms.  Most of all, however, if you cannot produce 200-250 lines per hour minimum, you might should consider a new job.  This is a production job and if you can't produce, it is not the job for you. 


For those of you experiencing out of work problems, easy solution... find another company to work for/with.  There are too many out there, so don't waste precious time.  Find one.


 


 


Well, I disagree with YOU !
Here is your statement -Over the last several years, many schools have developed that teach MT. However, they are not producing quality MTs. To make it in this business and earn the big bucks, you have to have speed and accuracy. You have to be able to remember medical terms. Most of all, however, if you cannot produce 200-250 lines per hour minimum, you might should consider a new job. This is a production job and if you can't produce, it is not the job for you.
___________________

Now, I am taking issue with this type of noncaring type attitude to those of us who are 50 and older, have a lot of physical problems, but you know what, I might not produce 220 lines/hour, but I do type 70-90 wpm, but I find I can only type for four hours, then have to stop, and then restart later on to finish up. Up to now, I have found employers out there who do understand this, and as long as I get my quota in for the day, they and I do not see anything wrong with doing the work this way. Well, you had your say, now, I had mine. Why don't YOU get to work, and stop chewing-out us other hard-working MTs, and there are quite a few of us left! I stack my medical terminology memory next to a doctor's, so there you have it, and I just could not sit by and read your comments without having some of my own to stick up for those us in my situation.
I disagree with you.

I disagree with you on a number of points.


 


First of all, as was pointed out by another poster, 1500 lines in 8 hours depends totally on the accounts and dictators you transcribe.  I have an (occasional) account where I can transcribe 400-500 lines an hour, and that, obviously, is due to the template.  I have another account on another job where I can only transcribe 120-140 lines an hour.  That isn’t due to my failings but due to the slowness of the company-provided computer and their platform.  When transcribing another dictator, I can usually transcribe 250-275 LPH.  The main reason I can do this is because I get this dictator all the time, have had the opportunity to become accustomed to his style of dictation and can make shortcuts based on his particular consistent phrasing of sentences.  If a person transcribes for more than 100 different dictators, the Transcriptionist never has the opportunity to become familiar with the dictator.  There are many variables in how many lines someone can transcribe per hour, and they don’t always involve the skill level or competency of the transcriptionist.


 


I also take issue with the fact that people coming out of college with degrees earning less.  Who cares?  Why should MTs who have been in this business for 20-30 years suffer just because kids who graduate from college make less money?  I’m sure most of these seasoned MTs would tell you that they made much more money 10 or even 15 years ago than they do today.  They are hanging in there with a deteriorating industry, just trying to make a living wage.


 


I especially disagree with paying transcriptionists different rates based on where they live.  Often that is the only recourse for those of us who have the ability to relocate to economically impoverished areas, just to keep up with steadily declining wages in the MT industry because we love this kind of work.


 


Although I agree that speed used to be a very important of a transcriptionist’s job, I also believe that with the evolution of VR, the need for typing speed in a transcriptionist is obviously going to diminish since it is no longer required.  Combine that lack of skill with the new graduates you mention who are basically clueless, and a whole new generation of incompetence is being created, leaving the more experienced, seasoned MTs out in the cold.


 


I personally am going to remain with the smaller companies, as I believe when it is all said and done, they are the ones that truly care about quality, and they may be the only ones left after all the big nationals outsource themselves into extinction through their new quantity versus quality standards.  They are also the ones who are less likely to cut the throats of their loyal, highly-skilled employees.


 


Disagree

Just because an MT is a production worker doesn't mean we never deserve a raise.  Basically, you expect the MT to do more, more, more, and never make anything more per hour, which isn't right or fair in general, and especially with the way the cost of living constantly goes up, health insurance, etc...


As far as editors go, editors have always been a part of the MT world as long as I can remember.  They aren't anything new.  I'm sure it's much easier for an Editor to edit jobs done by U.S. MTs than people in India who can't even speak English...That's just common sense.  Alot of their reports need to be totally redone because the quality is so bad, yet you'll send work to them??? LOL!!!


Amazing how you only harp on quality, speed and accuracy when it comes to U.S MTs; none of which you're getting from any MT in India, but you're okay with that because it's filling up your pockets. 


Soon, U.S. medical records will have to remain in the U.S., which is the way it should be.  You'll see.


I have to disagree (sm)

I used to be an MTSO.  There is a very fine line to walk between overstaffing and adequate staffing.  With the TATs being what they are today, it is even worse.  You have to keep the clients happy or they will go elsewhere.  I don't believe that is a problem at TT like it is at many other companies.  I also never ran out of work during slow times, just adjusted my schedule.


disagree

SirPercy - please don't denigrate yourself with such names.  No one is garbage, maybe a little trashy, but certainly not garbage.  I just left D and L typing a few weeks back.  They were fab-u-lous. Challenging (in a good way -- not too hard to comprehend) work, wonderful software, very nice staff. Always was paid as promised, on time. I didn't want to leave, but had other committments. I give them 5 stars.


 


I have to disagree with you.....sm
on that explanation.  I do NOT work for Keystrokes, but I did try them out very briefly awhile back and they put me on an account that had horrid ESL dictators that I could not even begin to understand.  I tried telling them in a round about way, but they never would give me anything different and there was NO WAY I could have stayed there with that mess.  If they had anything better than that, I wouldn't know, but I have heard that most of the accounts or horrible.  Besides that, they weren't too bad, but nothing out of the norm. Not every company is good for every person. 
I disagree.
Great company small company to work with. Plenty of work and payroll is DD and always on time. There are a lot of ESLs, but if you're an MLS that's great. Let's face it their here and they're not going anywhere. Their only downfall is that are no benefits so if you need paid vacations and insurance don't go there. They do not treat you like you don't exist. You are in constant communication through IM which stays up all day and there's always phone or email if needed. As for previous post you do look up a lot of addresses, however those are provided for you for each account. If you do not have it you don't search you leave a blank. No guessing. No internet searching. Can't find a word - they don't dock you for blanks. They would rather you leave a blank than guess. Daily feedback. You can have DSL to work with them, you dowload several voice files at a time and then can up load at same time or individually so second line would probably help but not necessary. They do not have much in the way of flexible hours, pretty much wanting you to work 8 hours straight but what job doesn't. They are not strict though, very easy to work with. As I said though if you are needing insurance coverage and vacation/sick time they currently do not offer, although have been working changing this.
I disagree
We work long hours (often longer than reported) on a job that is physically demanding (people don't realize how much so until they do it a few years and people who have never done it have absolutely no clue). You cannot socialize at all when you work, your right foot, both hands, ears and eyes are 100% on task for many hours. Because we work from home I think most people don't realize how hard we do work. In fact, most of us work harder from home. Yet, we get vacation time that is like a carrot dangling in front of a horse to get and you'd better be careful how you use it, unrealistic demands that we would have told any hospital to shove it (well, most hospitals don't treat their employees like that to begin with). We work holidays, weekends, nights, days, you name it. Our work is changed and thus our incomes, we're asked to be on call without pay. I could go on but I won't.

No, it's not that attitude that is harming the MT field. It's the attitude toward the MT field that is harming the MT field. It's become a nuthouse.

I disagree

I'm sorry, but I think we most certainly are different from assembly line workers or a pharmacy tech, etc.  Our job involves a whole lot more than those professions and I feel proud that it does.  I would say an experienced multi-specialty MT might be on the level of having a bachelor's, and what would be wrong with that?  How many of you with years of experience can diagnose a patient after hearing the H&P and know not only what meds to prescribe but their proper dosage along with a treatment plan?    


We still do patient care but in a different way.  We work with the written record as opposed to hands-on patient care.  Why should this mean we don't need as much knowledge?   We're the patient's safety net, as I recently heard a medical professional say.  Especially with the EMR and electronic signatures, we've got to be darn sure all the bases are covered and covered correctly.  The next time that patient is treated, what we have transcribed will be what the treating physician refers to.  How else can we know what the mumblers, speed demons, ESLs are saying if we don't know what they are supposed to be saying!  This is where the years of experience really pay off.


I think you're selling yourself and this profession short to compare it to those others.   To do our job well and make the most money, we can't spend time looking things up.  We have to KNOW it.  We have to know anatomy and physiology, disease pathology, pharmacology, procedures, maneuvers, signs, surgical equipment, the world of nuclear medicine, etc.  not to mention knowing how to make the best use of our computer's software, and the Internet, and tricks of the trade with our platforms, and skills with the English language such that we can edit where necessary all the while following account specifics which change depending on which account you are on.   Yee gads, it's amazing what we do!   If this weren't the case, why would the companies be so insistent on wanting people with years and years of experience?  They don't want errors and they want high production from us.  That's why newbies have such a hard time finding employment -- they don't know enough yet.  It takes years, as you all know, to incorporate the booklearning with excellence in the job performance.   It all has to come together and this takes time and effort on our part and the end result (our pay) should be worth the effort just like with any other job. 


 


I, too, disagree.
I feel obligated to use my expert grammatical and punctuation skills to make my work look professional. Typing verbatim makes the following look bad: the dictator, my company, and me! Of course, we would never change the meaning of the sentence - goes without saying. I have a problem with making everyone look dumb, though.
I disagree, as well..sm
medical transcription is SO different from anything you described, such as court reporter or closed captioning writer. When I was in MT school, we were TAUGHT to make the doctors dictations more correct with respect to grammer, punctuation, spelling, etc. This verbatim junk just came out recently as a way of cutting lines for the Transcriptionist and is sooo wrong. but as the other poster stated, we can all disagree and each to their own opinions.
some will disagree...but SM
many companies will offer their top quality MTs an abundance of work on a continual basis, but often offer less work for the less talented MT. I'm not saying one is harder working than the other, but as a previous MTSO, it does not take long to figure out which MTs will produce the quality work that requires little to no editing, making the service operate overall more efficiently. I will be the first to admit when I operated a small service of 5-10 MTs over ten years ago, the top quality producers (not quantity) received more work than the less skilled. Both had the proper education and training, some are just naturally better MTs than others. I would imagine this is how many large companies operate (not saying all). So when you don't have adequate work and you feel you are a top-notch MT, either move on. On the other hand, consider your work and don't always be quick to blame the company you work for.
I disagree with you
I have a great background with ESLs but seems like I got a good bit of them. I couldn't make a decent line count with short reports and these dictators. Sadly this happens everywhere especially where work is farmed out from the hospital. Do you think they are gonna assign you the butter reports. Heck no, they assign out the ones they cannot do or don't want to do. Its no different anywhere else. If you wanna survive in this business these days you have to learn to do these and then find a place that pays you what you want and has the right balance of reports to add up to the check you want.
Disagree. sm
Well, I just don't know about you guys.  The level-1 acute care center I work for is up and running 24/7.  Hope no one I care about is at your facility on the weekends, waiting for discharge , consult ,  transfer, surgery, whatever.   P.S.  Been chugging along here 20 years, not a prima donna.
Disagree
I disagree. RC starts at 5 cents a line. MedEDocs starts at 7.5. BIG difference.
I disagree
The company should mail the paperwork to the employee and provide an overnight or 2 day prepaid means for the employee to return the paperwork. Some people cannot afford to pay $25 for a fax machine. BTW, the cheapest I've seen is $50.

I feel that an employee should NEVER have to spend a dime in order to obtain a job.

If you interviewed at a local hospital for an inhouse job and they asked you to do something that required you to spend $50 before you could take the job, what would your response be???? This situation is no different.

It is not a matter of complaining, it is a matter of not being able to afford to purchase a fax or pay $25 to have papers faxed back to an employer. There are plenty of companies who overnight the paperwork and provide a means for the employee to overnight it back. I have worked for 3 such companies.

To the person who stated that if you work from home, you should have a fax machine: These people are MTs. It should not be assumed by an employer that all MTs have fax machines at home as a fax is not pertinent to their jobs.
Sorry would disagree there - sm
I'd always choose working for a smaller company over a larger one. But it's harder to find them these days.

I think with offshoring being as prevalent as it is even with the McTranscription companies, it's getting increasingly difficult for small companies to compete at all for anything but clinic work, and even that's getting harder because small companies might not be able to handle the McDoctors megagroups that are everywhere these days.

And as far as smaller ones becoming larger ones, I don't believe it happens; the playing field simply changes beyond a certain growth level with the technology and staffing requirements of larger groups. I've seen that happen several times. And then the successful smaller company is often approached by another one, maybe a little larger, and a purchase comes about, and, well, the smaller company is no more, really.
I disagree . . .
with all due respect. I know for a fact that many, many doctors outsource willing to India. In fact, many here in Ventura County, California, encourage it and recommend it to their peers. We are way past the period of getting attention from the doctors. They don't care. If it means cheaper labor, so be it, for them. Where the power lies is within the people. If the public were to strongly voice their objection, write their congressmen, the AMA,consumer rights,legislation, then perhaps there would be some attention paid. Unfortunately, inertia has a hold of the public now. People do not speak up loud and clear and voice their opinions and objects to the powers that be. America has fallen into complacency. People are too busy and stressed out to find the time to protest and spend on advocacy.
Not really...have to disagree with you
It is an odd spelling, easily made a typo,or maybe just so excited to say what she thought was the best co. to work for accidentally misspelled.  There are many possibilities here.  Don't know why you made a big deal over it though.  Have to agree with the other posters, basically someone touched a nerve with you.  You are the only complainer.  Now that is very odd.  My hand is down, sorry annabanana, don't agree with you.  She's happy.  Obviously your not!!!
I disagree
I just tested in the past couple of weeks. My experience was different. I was given 48 hours to test. All testing materials were accessed via a website. No tests were emailed to me. The grammar and medical portions are timed and taken via the website. You only get one shot at these tests. The transcription portion of the test is also accessed via the website. You are emailed a password to access the site. It is stressed in that email that you must complete testing in 48 hours. You do not have to do it all at once, as long as you complete within 48 hours. Good luck!
I disagree.
I have only been working in this field for just under 1 year (graduated last January and started working FT in April). I easily make $15-18 an hour. I have even made over $20 an hour on a few good days. I am not glued to my chair for a straight 8-10 hours. I do take bathroom breaks and eat lunch, but when I am working, I am only working. I treat this as I would a brick & mortar job. When I am working I do not surf the net, answer the phone, or chat with the family. I also look for ways to increase my productivity every day. I have taken the time to create templates for each of my docs for each type of report they dictate. I have spent a lot of time adding to my expander. My Expander has increased my productivity by at least 50%. This has been time-consuming, but these things have helped tremendously. I am still consistently seeing my line counts go up each month. There is money to be made as an MT. I am sorry that for whatever reason it is not working out for you.
I disagree. sm
very flexible, great pay, user friendly platform, plenty of work, acct specs are a bit much but that is being addressed, no slow issues any longer, wonderful benefits, best boss (mine anyway). Perhaps the other poster was not happy at Webmedx but I am. I have been here since 2003 and am not going anywhere. They really value their people. No off shoring either.
Disagree
If the industry stepped up and brought some professionalism, mature management, ethical pay structure might be nice, etc etc etc, the offshore thing would be appealing, but IMO the industry has a very low self esteem and has a hx of being a doormat rather than a leader.
Disagree.. What he needs to know is only..sm

IF she can accept to job under his terms (salary, schedule, etc.) and she can start work.  It's not his business if she has given a 2-week, a 1-week, or 1-day notice or given any notice at all.  Employers in ANY field do not routinely ask such a question (unless they want to make sure they'll be the only game in town.)  They'll almost always ask you when you can start, and the decision to give the old company 2-weeks' notice is up to you; if you've been treated right, 2-week notice is fair, if treated badly, no notice would not both my conscience. The other poster is right, given the horrible way MTSOs exploit MTs, keep you old job until you know the new one works out.  They have left us in such a financial bind, for the most part, that most of us cannot affort the luxury of quitting, job-hunt, and then wait weeks to get paid.  


Disagree 100%.
No one makes you work under these conditions. No one makes you work in this industry.

It is 100% voluntary. It is 100% based on your direct choice.

Who gives a rip how men see female MTs? What in the world does that have to do with anything?

There is no exploitation of women at all because women are not a helpless group. They make their own choices.

CHILDREN -- Now CHILDREN can be exploited because they cannot make choices for themselves and cannot have control of their own little lives. The ELDERLY, the DISABLED - these groups can be exploited.


I have to DISAGREE
I am a QA and work for a small company of about 75 MTs.  The MTs that I work with are wonderful.  They are very kind and receptive to any QA feedback.  They are also very appreciative.  I personally enjoy my job and have great satisfaction in knowing I am able to help someone.  I am blessed to work at such a great company.  Yes, I do work on production but the focus is on quality, so I just commit to doing my job to the best of my ability.  So...there are good QA jobs out there, just keep looking. HAPPY NEW YEAR!
Just disagree with you
There are unions here, does everyone have to belong? Nope. If I work as independent, 9-5 and make 5 cents a line- does that play into your job? If I work restricted hours and have so much line count a day- does this mean all people are going to have to become employees. I don’t think your reasoning above means much of anything. Just tells me what the employers are NOT supposed to do, speaks nothing of my job as compared to yours. So surprising how others worry so much about how a person does their job.
I disagree with you.
Most of the companies who pay QA by the line also expect you to provide feedback to their MTs. Providing feedback can be very time consuming. While you spend time typing up emails with feedback, you are not being paid for that time.

I would take an hourly job any day before I will accept a by the line QA position..especially at the 3.5 to 4 cpl rate that most companies pay. If a company wants to pay me .05 cents per line, then I would consider it. Otherwise, no way.

Also, if a company who pays by the line does not require feedback be sent to the MTs, then I would also consider it.
I disagree
I think the MTSO should tell the MT if the account is no longer with the company. They don't have to tell any gory details, but she does deserve to be informed.

I think the MTSOs often like that MTs are isolated from each other and from management. It's easier to get people to put up with baloney that way, because no one knows for sure what is going on.

I think a good company should want to keep everyone informed, and I think things would ultimately run better that way (even when giving out negative news).
I disagree...sm
A nasty QA person can certainly drive away even a good MT by just being inconsequent and irritating.
It is known that QAs deem themselves as 'know it alls', even when they are wrong and whould never admit to make a mistake.