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Serving Over 20,000 US Medical Transcriptionists

I have kind of felt the same way, s/m

Posted By: Ax-MT on 2008-06-18
In Reply to: I hear you, but so many posts on here are valid. - Yuppers

I work for a GREAT company.  I make a good line rate, I have great benefits and I always have more than enough work to keep me busy. 


There have been some negative posts on here regarding the company I work for.  The main complaint is the fact that they expect their MTs to work the schedule they commit to working when they are hired.  There are also a few complaints about how strict QA can be.  There has recently been a couple of posts about the company talking about lack of work on Monday and about having feed problems. 


The truth is I have been offered OT on Mondays for the last month or 2.  We have had 2 separate feed problems due to facility issues (not a company issue) within the past month.  Now, my company pays downtime if we run out of work, they do not overstaff our accounts, they provide us great benefits and pay us great wages but people are still complaining???  I just don't get it. 


If I had to go outside of my home and find a position, I sure as heck would not have near the convenience that I have with this job, even if I have to stick to a schedule.  When you go outside of home to work, don't you have to work a schedule???  Do you not have something said to you if you are late or leave work early???  Do you not have something said to you if you make errors in your work???


I also hear people complaining about rude editors, co-workers, etc.  Ummm, is everyone in your life always in a good mood?  When you work outside of your home, do you never get your toes stepped on by someone or another???  I think I remember my biggest reason for working at home and that is because I don't like dealing with two-faced, back stabbers.


I know there are a lot of bad companies out there as I have worked for a few myself but after starting with this company and being here almost 3 years, I am amazed at the people who still complain about them. 


MTs need to realize that this is a JOB.  We have to make the same sacrifices as 90% of American workers, which includes WORKING A SCHEDULED SHIFT!!  There is no doubt it is a little sacrifice so that I can continue to make a good wage, have good benefits and always have work. 


 




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Sad, felt the same way at MQ....sm

They kept promising me that things would get better.  I typed acute care and radiology at the Big Q.  When all the changes were made and we were switched to DQS I had to choose between acute care and radiology.  I chose radiology which is my first love.  I was also switched from pay per line to pay per report.  My pay check truly suffered as there was little work for the great influx of MTs placed with the one office that handled radiology.  They were truly not ready to handle all of this.  Work was not distributed equally and what was your primary account was no longer.  As they phased out accounts from the cottage program to DQS my work load was lighter and lighter.  I stuck it out from August to January, but can understand how you feel as far as workload and pay, we all have to eat and are not working for charity. 


Hope everything works out for you because it can be soooo frustrating going from one company to another only to be disappointed and then back out on the beaten path in tow with many others.


I have never felt the need to use a
line counter other than IChart.I've been at this long enough that I can pretty much guess what my line count is/should be. Why in heaven's name would you continue to work for a company that you don't trust?
I felt exactly the same
aa
well, I have always felt
that it IS the MTs job to let her 'upper mgmt' know when she needed more work. However, I can tell you, that there apparently comes a point when a new account is NOT provided, ie, one doesn't always receive one when asked for one. Besides, it takes time, at the cost of momentum, to have to bounce from account to acccount looking for work. I am feeling rather irritated about this whole scenario right now and next time something comes my way, I may have to cut my hours at MDI and put my eggs in more than one basket.
Wow, that's all? No wonder we felt
x
sounds like how i felt with...
softscript. i lasted only one month.

move on. not only will you not make money, but you're also stressing on a difficult account. two strikes; dont wait for the third.
I felt hesitant, too. sm

I was offered a job at another company and accepted it, but something inside me said try TransTech.  So that's what I'm doing!  It's always hard to move on, but when you're being disrespected and treated badly, it's time.


I took what I felt to be an extremely
long and involved test to be an Editor for SmartMed. Got hired but still did not understand why it was necessary to test that extensively.
I felt the same exact way
and I did not sleep very well either the night after that meeting. Personally, I do not know what the big deal is about being paid by the keystroke. When I was hired on, I was told what I was being paid per keystroke and what it came out to be if it were a 65-character line just like every other place goes by and it has always been right on.

I look at things this way and the new guy said it himself during the meeting. There is a shortage of qualified MTs here in the US and now, according to him, there is starting to be in India. As far as I see it, who knows, there might be something even better somewhere else if things do not feel that they are working out for me. Do I worry? Yes, I do, but more so in a way that it seems like a possible unnecessary hassle for me and I like simple.
I felt the same way last year......until
I left the home based business I had established for over 15 years, and took a job managing an office. I did it for a solid year, and at the end of the year, I missed so much being able to just take a break when I wanted. I was in a management position and could not just take a break for a solid year. In fact, I could have never left early, took a day off, or took a long lunch as I was the one in charge and nobody else was accountable. I don't know if that was really the case, but I sure felt like it.

After a year, I decided to come back home and start transcribing again. No regrets thus far. It's been three months, I sort of picked up where I left off, and my family is very happy to have me back at home.
I always love when people aske me what I do for a living, I tell them, and they ask how do I do that? I feel lucky. I have been able to stay home, earn a great living, and raise my kids. I am here for the deliveries and repairs, am able to fix dinner, and do a load of laundry in between jobs.

There is only one thing about working at home that has been hard. I love to give 100% to everything I do, but when I work at home, I tend not to do that. I spread myself too thin and manage to get it done. Would love to fix that part.

Overall, I am just so greatful to be able to do what I do.
I just felt replying here was enough. I SM
really didn't care to receive an email saying basically the same things.  I know she doesn't actually have my email address.  I have posted hundreds of times on these boards and this is the first time anyone has done that.
It felt more like a secretary.
I lasted only a month.  I felt more like a secretary than an MT.  The amount of demos and information that had to be searched before you begin transcribing was unreal.  QA also picked everything to death. 
Squirm! That is exactly how I felt!
Butterflies in my stomach. Like my instinct was kicking in. Thanks for the validation. :)
Have you ever felt like your company was

Picking on you?  I tend to feel that way these days.  Like, I feel that QA is being overly stern for some reason and the owner doesn't seem to care either way.  In a sense I feel they WANT me to quit, but why not just fire me if I am not doing a good job?


After two years on the job and very consistent high QA scores, they decide that my QA isn't up to par and put me back in 100% QA and I have been on this for 3 months now and never had anything else said to me about it. 


I felt the exact same way
Was depressed for the past 2 days about it and wondering how I'm going to pay my bills now. Trying to find another job also.
others felt differently - NM

I have never felt so demoralized.
You just keep taking and taking and giving nothing in return, but you still want 100% from us. Low morale, low productivity. And I know I am not the only one.
I agree.. things have just felt different there lately
Past few months, whenever overtime is offered, it is offered with a warning that your lines should match up to your overtime hours and don't take advantage, blah, blah, balh. Almost makes you feel guilty for putting down overtime even though you are sitting there working. Now, we basically have had our holiday pay taken away. I used to be a real big supporter of OSi and they have basically treated me well, but I'm getting really discouraged.
Too soon to really say. I felt I did okay the first day given the learning curve.
I am hoping my production will increase by at least 150-200 lines a day over the first few days and that should more than bring me up to speed.
You also felt that you were just lucky to get paid at
You stated that in another post?  Again, are you out of your mind?  So, if you work for free, no wonder they love you!  HAHA!  The joke is really on you and gee thanks for making hard for the rest of us to demand a paycheck on time every time.  You're very condescending and you can even let it rest!    Just an observer, but you are obviously just as bad as the owner that comes on here and posts in an unprofessional manner.  Get over yourself already.
Wondering why you felt a need to start this thread
From my experience, I had no surprises. The transcription test was one of the easiest I've had. The written test took half the time I anticipated. I was scheduled 3 days in advance for the verbal and since I've had verbal tests in advance, I knew what to expect and did very well. I was hired 2 hours later.

They have been nothing but professional, organized, accommodating, supportive, have absolutely the best benefits (and I really investigated this before I applied to them) around. My pay doesn't bite, nor did I take a pay cut.

I think another poster further down the page said something to the effect that if you really know what you are doing, not just think you know what you are doing, this is a good company. I made more money my first check with them than my last check from the employer I left. All things being equal, comparing apples to apples, I am very happy there.

Your mileage may vary. I didn't bash you. Please extend the same courtesy.
Thanks. I felt like bashing my head against a wall
.
Amen to that - I have years of exp but never felt picked on here. nm
.
I looked into Nicholas, but I felt that it was too risky

I felt like I really fell through the cracks at Medquist...
My computer didn't come for almost a month-and-a-half, I had to have training rescheduled after it finally came, and then I couldn't get a return call from my supervisor with my account specs.

When she finally assigned the account, I got this huge e-mail with samples in it, at least 100, and not really organized in any way, shape, or form. I had some questions on the report types I was supposed to be assigning, but never heard back before getting an e-mail from that she was going to be gone for a week at a supervisor meeting. She didn't even tell me who to call for help.

I made it less than 2 weeks there as there was just no guidance. However, there was a gal who called about a month later to see how things were going, and I told her my experience. She said they were looking into mentors for newhires, so maybe that has improved now.
I suspect the owner of the MTSO felt

it was a good time to retire.  If you Google Transcription Stat and Sausalito (where the MTSO at the root of the whole affair was located--interesting because the office used to be in downtown San Francisco and Sausalito was where Kim lived.  Wonder if she was running it out of her home at the time the whole thing went down...), all you get is references to the UCSF affair so I suspect she is no longer in business.  Didn't one article say her UCSF work totally dried up after that?  That was her main account, as far as I know. 


I was referring to fact you felt need to use expletive,
q
I don't know what they wanted to know. I didn't take the test. I felt it was invasion of pr
nm
sorry.....intro should have read i felt the opposite last year....until
nm
When YOG sold to MQ, I felt like I was punched in the stomach. Ironically, sm
I went to MDI-MD immediately after that (I refuse to work for MQ).  D made a few remarks about Carole, how she always said she would never sell and then did ...... and now I guess D heard the call of the almighty dollar as well.  I can't honestly blame them.  If I had worked hard all of my life and built up something and someone offered me a gazillion $$$ for it, I would figure I had earned it, sell, and enjoy the fruits of my labor.  Still, I feel sorry for the MDI folks now.  I am now at Keystrokes, praying that they are not the next company to be gobbled up. 
I felt that exact same way and quit a job that was not work out..6 weeks and 30 applications sm

later I am a temporary employee at Walmart for 6.00/hr.  Still more than I was making at my production job but how humiliating. 


I just drove by the new office. It is beautiful and huge. I felt like a stalker but did not want t
I worked for MQ for a very long time, almost 15 years, and made the switch in January. What a great change it has been for me and it is nice to see offices being built for expansion rather than closing like the one in Tinley Park did with MRC/MQ. I should have made the move 2 years ago, but am glad I finally did it this year.
I wonder if you would be kind enough to tell me......
exactly what constitutes "good reason" for my home phone number to be given out to anyone by Lee as it was?

I'm sorry. I went to work and then had to come back to ask this question. I even looked up *confidentiality* in my Webster's trying to find the loopholes.

Thank you.
She was very kind
and all, but Lee or someone should know that she is misrepresenting herself. She should know that it's OK to say, "I am new to Keystrokes and feel that this is a great company to work for" instead of lying and saying "I have worked for Keystrokes for X amount of years and they are great" when she had only been working there a few days. There is no need to lie to people.
I am using one, but it must be the right kind
At some point, and I think it was when I installed Express Scribe, I could configure my footpedal. Try to do it, and if it won't let you - then you don't have the right kind of footpedal (it's either 9 or 13 pins, I can't remember which).
What kind of pay for V/R? nm
x
What kind do you like and what don't you?
Is is the work types, or the dictators? What I don't like are the long pauses in dictation. I have heard a couple of the dictators seem to hit a pause button, but most of them don't know how to do that.
What kind of changes? nm
x
What is the use of this? I have been getting this kind of
run around also, but why would companies treat MTs this way... no loyalty breeds no loyalty in return. I hate to say misery loves company but seems like more than we have had this happen. How to stop it is another question. IMHO.
Actually, I kind of see it although we
did it to ourselves. Suddenly, you were supposed to be Super Woman, it was the new version of Once Upon a Time. Get a degree, get a job, earn the bacon, fry it up in the pan, etc., somehow you end up being the one who gets the kids and hub up and out the door, taken to the doctor, drop off the dry cleaning, excel at work and keep a clean house and by the way, don't forget to look spectacular at all times. of course, if you are in a bad mood, your hormones must be at fault. Been there, done that, got the bumper sticker and the T-shirt which I now use to dust furniture!
you are EXACTLY the kind of sm
person I am talking about! Was there any point to that? I am not whining. I am stating a fact that there is no point in folks reacting to other people like YOU are reacting. Sounds like you are attacking! The ability to disagree and just down right nasty are two different things and you fit the latter.
May I ask what kind you have?
Maybe it's just Hughes, because my experience has been pretty crappy. I do know that an ex in Missouri had some little rinky dink company; he paid half what I did ($39) and had a signal that was twice as fast as mine and didn't seem to have the fluctuations. I assume that rinky-dink got its feed from one of the big ones but was never able to figure out who. There has to be something better than what I've got now, but few people even have internet in my area except some of the city dwellers with DSL(where populations get up to about 723!!!)
I have a car but if I said which kind
I am sure I would be called management which I definitely am not.
Thanks so much and that is what I was kind of
afraid of.  I applied for that one on the job board because of loads and loads of orthopedics experience but they want you to have Dictaphone or the equivalent.  I do not have Dictaphone and not sure that I have the equivalent, I have never worked on it so I am not sure what they are looking for.
Feels kind of right, what your saying
"The other troublemaker"
Sounds kind of
aa
Well I did that kind of production too.....
Until going on the VA account. It's a whole other ball game and a totally different story.
What kind of problems
did you have with your LD service before you got Vonage? I am switching from Vonage to Verizon Freedom because I have been getting disconnected a lot and heard it was from Vonage. Hoping I'm not making a mistake.

K
That's kind of cryptic. What do you mean by that? TIA
.
What kind of accounts do they have?nm
xx
what kind of proof do you want:?
and still have proof of it ALL after 2 years!  There will always be those who have a good experience at a company and assume that it is the same for everyone at that company.  Sorry to burst your bubble, but that is not the case.