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I left Spheris because of SR

Posted By: lk on 2008-09-24
In Reply to: this is at Spheris - lac

I worked at Spheris for 3 years and was doing quite well. I left right before my account transitioned to the new platform and SR. I knew I couldn't make any money at SR. I went to a company that does not use SR (smaller company), and love it. If I were you, I'd get out now. The big companies are not the place to be right now.

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I just left Spheris
I was there for a little over a year and I'm now moving on!

I went on a PRE-APPROVED vacation, only to come home to nasty emails from my supervisor about my not working and messages on my answering machine from someone in employee relations.

I returned the emails, explained that I had been on vacation (which my supe approved the time for), and that I could not call them back because I had lost my voice (which was true).

I got yet more emails, telling me that a phone conference had been scheduled for the very next day.

Again, I replied stating that I could not speak. I was told that if I did not call for the conference, I would be let go due to job abandonment.

Someone, PLEASE tell me when being able to speak became a requirement to be an MT. And when is it job abandonment if you go on an approved vacation?

It's all a bunch of bull there. I was a great employee, worked my scheduled shifts, met production, and had a consistent 99% QA rating.

OH, yeah, the insurance. They asked me to go to the doctor for my voice. I told them that due to the insurance being so poor I couldn't afford to go. ($3000 deductible, no co-pay) I told them that it was just a case of laryngitis and I would be fine in a few days, but of course didn't know when EXACTLY my voice would return.

I wouldn't go back to work for them if they doubled my line rate...and that's saying something.
I just left Spheris
and move to webmedx as well. Seems that is a common theme right now. Spheris needs to get on the ball.
I left Spheris to go to OSI
and it was the best move I ever made. I don't have low self esteem and I'm definitely not desperate for work as I have been offered positions with a number of other companies but chose OSi and I am quite happy there.
I left Spheris to go to
OSI 3 years ago and it was the best move I ever made! I would not return to Spheris for any amount of money.
may people have left spheris sm
Yes, I worked for them for 9 years and finally had to leave because they cut may pay in half. At least 4 people from my team alone have left, and I suspect many more are leaving. Horrible insurance with sky-high deductables, abusive team leaders, no holiday pay, expectations to work most holidays. I never got a raise in 9 years. Terrible place, they just keep cutting benefits/pay/perks.
I left Spheris in September and glad I did
Went to Webmedx and LOTS of work even over the holidays, better base rate, too.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a


It is as simple as filling out a form. I did it when I left an MTSO and when I left sm
a non-MT position at a company years ago.

What company? I did not know that any of them offer 401K anymore.
I still feel like a team player of Spheris, as the shackle scars are still on my legs! Spheris was

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.

Don't imply you're worried at all. Just stating fact that Spheris does NOT allow a Spheris MT
work concurrently for MQ - no exceptions.  MQ, on the other hand, does not have the same feelings as Spheris.  Just all I had to say so that MTs aren't misled into thinking they can do the same "legally". Even went to the ropes on this issue with Spheris, as I was professional as well, and wouldn't share info, etc. The point they raised was that MQ is their direct #1 competition, and if I was typing for MQ and doing great work, that was in direct conflict of interest with Spheris' best interests.  Guess which one I obviously stuck with!!
Thank you, Spheris recruiter! Anybody wanna place a bet that there are lots of Spheris
HELP WANTED ads on the job board?? So funny!! Out of the blue, Spheris, we love you!! Lets all run and apply NOW!!
I also know Spheris would fire you if they knew you worked for MQ. That is a BIG NO with Spheris!
Spheris - any spheris employees out there care to s/m
comment on the new Cornerstone platform, good, bad? Will we all be going to SR on this? Thanks.
My experience with Spheris isn't bad at all. I have been with Spheris sm
6 months and already have 40 hours PTO. I was shocked.  Spheris is a  great company.  After 90 days I did get my sign on bonus and didn't even have to ask.  There is soooooooooooooooo much that Spheris offer I wasn't even aware of.  I am so glad that I didn't listen to the negative posts on this board in regards to Spheris because I am a happy camper.
may I ask why you left? nm
I would keep looking. I left after a
month because of the very low and convoluted pay scale, as well as the fact that I was never kept on an account long enough to build up any speed. Unless things have changed, you'll waste a lot of time looking up information that other services provide. They're nice people and they paid on time, but I didn't see enough earning potential so I moved on. BTW, I had 15 years of experience at that time and 99+% QA scores.
When I left
I was told by my PS that if I went with another company, MQ would one day buy it and then fire any MQ working there who had left MQ for that company. At the time it seemed like an empty threat, but who knows?
I did too, but left them behind and
if you want to email me I will tell you about my experience. I do not like the idea of posting negative things on this board, as everyone finds a company to be different for them. If interested, I will be glad to share.
I tell you why I left

Did you notice on Spantel the time difference?  You could be working in the evening yet the system would show it was the next day?  I was told about that when I was hired, yet I was constantly hearing from my manager about not having enough lines and there they were, credited for the next day.  They lost paperwork constantly as well and I had to work an entire month before getting paid because somebody lost the paperwork I filled out. 

I'd check my lines and see a list of jobs that showed 0 lines...yet go back in later and some would be there.  It was very very inconsistent.


LOL - that's why I left!!

That is why I left
will anybody be left?
OMG, I know how you feel. My position was also outsourced after 20 years. I currently work for a national; but I feel there is no job security. So, I plan to go back to school and get out of transcription. This is not a profession that I would advise anybody to get into.
I left because sm

My lead just WOULD NOT leave me alone. I don't mind working 40 hours a week or even a few more, but when I have a day off, I want it to be a day off. She was constantly emailing and saying Critical Status on _____ Account and she would call me on my days off and ask me to work. Now, I know some people welcome the extra work, but I am very fortunate to be in the position where I have a husband who makes a good salary and yes, I need a full-time job but I do not need overtime and I do not want to work seven days a week.

If the pay had been better, I would have just learned to be thick-skinned and ignore her when she kept bugging me, but the pay wasn't that great and I got an offer from some local doctors to do their overflow work and then found a second part-time job with a local MTSO and said bye-bye Keystrokes. Now I have weekends off and can basically set my own hours. Just call me Happy Camper.

I left OSi and went to SPi
I left OSi because my account coordinator changed about 3 times within a month then found the same thing happening at SPi. Now the word is out that another OSi account manager or maybe even 2 are leaving. This just gets old. I am very happily employed at Keystrokes now.
Thank you all. I like to see how much I have left to do. (nm)

actually not as many as you think have left
You're just speculating though!

I left also
more than once.  Their new policy states that cannot be rehired for a year.  If leave more than once may be 2 yrs before rehired.  I know, they won't rehire me either.  I gave them a little less than 2 wks. Luck of the draw I guess. Grass is not always greener on other side of track.  Hang in there.  There is still work out there, may not be with them, but you will not starve.  I don't think you will anyway.  :)
That is exactly why I have left the
MT world because it seems MOST of companies do not care about the MT, just themselves. I know it takes money to run a business, but why cheat on the MT's livelihood??? Anyway, I just got sick of the crap, and I found it to be totally
Unacceptable. That is my cents per line worth.
I left
because the line counting method jips you IMO.  If you are not on Extext you may be fine.  Wonderful people but I could not make my line count goals with them...
Been there- left
I agree about the statement that there are a few good team management players, but the one that did QA for me was horrible. Would send e-mails in CAPS. I felt that to be very unprofessional on her part. Filling in demographics was the pits. Not a money maker for me either. I left after the CAPPED e-mail. I would stay away from this company. Sound quality was bad as well. Posting my personal opinion.
I left the Q in Dec

and am now a HAPPY Keystroker!!  Good luck, what account do you have??

Left QT
Fortunately I left QT when If first heard the rumors, several months before they closed, LAJ was nice enough to allow me to continue to work part time so the transition was not too bad, except it was a big drop from gross back to characters. I too left and went to WMX but only stayed about a month and then moved on, have been at the current company 6 months and a lot like QT, one account pretty much, very basic account instructions, 12 hour window, I still miss QT but am happy now with benefits.
Has anyone left MQ and still
Getting their E-mail??
Had it and left - sm
I went with my cable company...no cap. Unlimited really means unlimited. For me, cable was cheaper, faster and much more reliable.
Just left there and sm
I couldn't get out quick enough.  They promise endless work and that turned out to be a great big bust.  They constantly run out of work.  The QA dept is ok or I should say there is at least one person in the QA dept I dealt with that is good.  The other I can't say for certain she even knew what she was doing as I received some really iffy feedback from her that I had to question.  The platform IS Apex and it stinks pure and simple.  It is nonproductive and slow as all get out.  I also think the line counts are not what they should be but there is no way to verify that as it's all done internally within the platform.  If you're looking for production and to make money I'd recommend you running the other way.  There are so many other opportunities out there.  Good luck to you though.
When I left
I was making 9.75 cents a line. I would not have stayed if they had offered me nine dollars a line. After I quit, someone from MQ called and asked what it would take get to have me come back. I told them there was not enough money in all the world to entice me to come back.
Then you should have just left it at that
There was no need to even mention anything other than this particular MTSO is a crook. If you didn't want anyone to make comments about your friend then you should not have even brought her up, or how much she is owed.

Your friend has learned a hard and valuable lesson and you get to go on a headhunt. Nice of you to take on the cause, but if her kids are starving I would think a sack of groceries would go a lot further than your ego.

why we left MQ
There are far too many reasons to list here.
left MQ
I left in Jan 08 because my pay was about $600 less a month-- hated my accounts, etc!!! Much better at JLG!!
But what about those of us who have left
And were fall out from it? Are we supposed to try again, or are we black-listed? What is being taken care of about that? Not to be flip, but we did lose out on working at a great place, and had to take the time to go elsewhere, etc. There was fall out, and wondering if there is anything done about the people lost because of the situation which has been taken care of now.
I left there.
The pay was good. If you have a lot of experience, and experience with ESLs, they have some real stinker accounts (you know the kind, hospitals along the coasts where ESLs run rampant). Maybe that's why pay was good and they paid more during training. I don't mind ESLs but a steady diet was just making me mad.
I just left there....
Running out of work was common. When you run out, they expect you to flex and then be johnny-on-the-spot on the Friday, Saturday, Sunday shifts when the work piles up. If it had been an occasional thing, I could understand, but from the beginning of November until I left a few weeks back, it was still a problem. They should rename the company to Precyse No-Jobs-Available Solutions, LLC (with LLC standing for Low Lines coming).
I just left
I started working for them in 2002.. it was my first national. It was in its last days of being called Edix. I started with 7 to 8 cpl (can't remember) - but made good money because there was nearly unlimited overtime on my account, incentives, bonus etc. Also felt appreciated.  After 2 years I started making 10 cpl on specials team (working as needed on all team accounts).  There were always a lot of changes, especially numerous supervisors, but nothing that bothered me until about 2-3 years ago. The atmosphere became somewhat frantic - that's the word I think of - more nitpicky QA, supervisors seeming very stressed out, and tons of e-mails that interrupted your train of thought.  But was still making good money until they changed platform to Cornerstone. I found it cumbersome and pay diminished.  Then along came VR and pay diminished further. Then they cut down on specials teams, I got send to another account for 8.3 cpl/5 something for VR. The combination of this particular account, VR, pay cut, and platform did me in. I tried sticking it out and hoped for an improvement but it was very stressful. Had to find something else and now I look forward to going to work again.
Just left SPi
They have the best platform going - Chartnet.  They have good benefits and the best PTO I have seen.  Pay is so-so.  Having said that, in my opinon, this is the type of company that MTs are looking to avoid.  I was there when they bought Cymed and just left in March.  Had 9 years with the company, 2000 lines per day, 98-100% QA scores.  Paid holidays and 4 weeks PTO.  I was laid off because they keep losing big accounts and the big ones they keep are being offshored to the Philippines.  I can't tell you how many accounts I was on for the last 2 years.  Went through about 5-6 account managers (new ones coming from MQ).  They expect you to sit at the computer and wait for work, but you have to clock out when there is none.  I was sitting at the computer 10-15 hours a day and only getting about 5 hours of typing.  They just signed a contract to offshore work for CBay and the Q to the Philippines.  Don't know what they are offering, but we actually trained them on an acct with 135 doctors so they could offshore it!
I left there because.....
For one, they give you a copy of their incentive policy and then after you've worked your butt off, your told that it is old and isn't in effect. Another reason, I was typing straight and got an email with some instructions about VR. I asked when this was supposed to happen and was told yesterday. I had several questions and they were NEVER answered. I was told that every account on dictaphone (at every company) was going to VR, I don't think this is true. As for the schedule, I was an IC. I like to start about 7 a.m. and if I wasn't on at 7:15, I'd get a friendly email asking if I planned on working that day. Its a crap company if you ask me. The only positive is that they did pay on time. If you can handle being played around and the psychotic owner and her minions, it might be for you. Hope you find greener pastures ;)
Why I left - sm
Work was very inconsistent, endless e-mails and updates (to the tune of about 200 a month), then conference calls that were a waste of time, and it seemed that over the 3 years I was there doing acute care the ESL load went from about 25% of okay to understand to 95% of the worst ones on the planet and the sound quality went in the toilet where it took QA and then QC to finish the reports and then often with big fat blanks.  SO glad to have moved on! 
When I left...
One of the higher-ups there (who knew he was soon leaving) implied that the pay would be scaled down and even noted that if I were to quit and then return the next week, my pay wouldn't be near what I was making when I left. So do they offer any bonuses or shift differentials? The place I currently work for has a good line rate PLUS we get bonuses (on reasonable amount of production), shift differential PLUS they weight the difficult dictators so you get bonus lines for those. There are still some good companies and hospitals out there. (though, admittedly, I wonder how long it will be before they get sucked into the vortex of India).
I just left KS because of all the sm
disorganization. They are wonderful great people to work for but I just can't get use to the disorganization that goes on there.

They wanted to put me on that Christus account. I have had enough experience to know that when a company tells you they want to do that because you are good watch out.

How long have you been doing MT?
I left TT for OSI and I can tell you it is definitely NOT better. I think I
made a HUGE mistake and am actually thinking about going back to TT.
if all US MTs who cannot do 600 lph for 3 cpl, then all what's left
are Indian MTs.

You are certainly NOT an US MT.