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I think that attitudes like yours are the reason companies are looking elsewhere. sm

Posted By: Frustrated2 on 2007-07-19
In Reply to: MTSOs - Frustrated

You work from home to be with your family and not be treated like you are in an office? Give me a break. Act like an employee who deserves to get perks and maybe you'll be treated better. Follow your shifts (not signing in 2 hours late and ending early) and you won't get a mean email. You sound like a high school student with their first job. Where is your work ethic? I do not agree with te work going to other companies, but they seem to want to work while a lot of U.S. MT's do a lot of whining and complaining. No wonder they want to replace us. Less headaches and hassles for them. They want to make money.

We've chased our jobs away. Not all of us, but those of us with attitudes like the above poster.

Am I angry? You bet. Do your job and they will have reason to look elsewhere. The rest of us who work our shifts when we are supposed to shouldn't have to suffer because of attitudes of others, but those attitudes seem to be the majority.


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No, not how many rotten companies -- how many rotten ATTITUDES are on here!
Don't be so gullable.

I mean you have NO reason to complain about MW when there are companies like MQ-nm
nm
It's quality is NOT the reason those companies...sm
chose to use MTs from your country - IT'S BECAUSE THEY ARE CHEAP AND SO ARE YOU!
Companies only slammed when there's a reason.
Check back to the archives a couple years ago, when it was DRC, and you'll find little written about them. That's usually the case on these forums. If the company treats its employees well and pays well, people are too busy working and being happy with their job to be posting here. Also, the former version of Acusis, DRC, was a smaller company with real people at the helm, not avian creatures and robots, like now.

No doubt there are probably people who've never known anything else, who would be content with that situation, but I daresay most of us aren't.
This attitude is the reason that many companies give nothing at all. sm
I worked for a company that gave a small bonus about 5 years ago. So many MTs complained about the size that the owner decided to never do anything again. I know of a few other owners that feel the same way.

I only have 10 employees, but I cannot afford a large bonus, so I am not giving anything at all. Believe it or not, most MTSOs do not make millions, live in mansions and eat bon-bons while their employees do all the work. There are times that my employees make more than I do. Not whining. Just stating facts.
I agree. There is a reason why companies ask this question - SM
Most good companies will ask you this question so that they can place you an account that is a good match for you and one that you will enjoy. Why does this irritate you??? You should be happy that they want to make sure to match you up with a good account. Would you rather they not ask and place you on an account that you hate? I would get over it.
I'm guessing the reason these companies won't put their names is afraid they will get bashed.
I'm not sure why else they wouldn't be proud enough to put their company name. Pretty sad..
Attitudes. sm

I have never been able to wrap my thought around the theory that offshoring is good for the American MT. It has lowered the living wage of the American MT and allowed large companies to treat good MTs badly.  There is no denying the fact of this.  The fact that the AAMT has seemingly embraced offshoring as inevitable, all the while mentoring and certifying offshore MTs was their death knell for me and many others.  The AAMT never accomplished what it promised to do all those many years ago when I was deeply involved, i.e., raise the awareness in the medical community regarding our skills and professionalism, keep us at a decent working wage, et al.  AAMT sold the AMERICAN MT down the river.  Companies like Medware, who would feed pablum regarding offshoring is good for us have made that river an ocean.  I will no longer be a member of AAMT and will not be renewing my CMT. Frankly, I never got any recognition for that title anyway.  I don't know what kind of reception you thought you were going to get here, but I do think that since there are few people here whose opinion you regard, considering the anonymity, perhaps there are other arenas where your thought processes would be more appreciated.  It is curious that those of you who continue to defend offshoring never bring up the confidential aspect of medical records going offshore.  Is it so small a concern or do you really think that instances, such as with Lubna Baloch, cannot happen again?  Regards.


rotten attitudes
Who wouldn't have a bad attitude with the way some of these companies think THEY own their MTs. Thank God I got rid of the rotten companies out there and believe me there are several. Make you promises and never come through. I will never ever let another company OWN me. Something is stinky out there!
meant attitudes (sorry)
Sure I'll be slammed for misspelling.
OUR attitudes sadden YOU?
Who do you think you are talking to? You could use a little perspective on exactly what you are doing.

I received in-house OTJ training at MD Anderson Cancer Institute back in 1974 in the radiotherapy department, back in the day when MTs were valued at least enough to be given the chance to train while making a living wage with great benefits. Back then they did not have to go into hock for a couple of years at some community college or technical school to learn a trade that requires nothing more than a few hours of terminology etymology instruction, a good dictionary, an endless source of dictation and a healthy dose of blood, sweat and tears to hone the skill of a trained ear.

I advanced into medical records in less than a year where I was trained on that new-fangled contraption called a word processor and worked for another 3 years before receiving an irresistible offer of a 30% pay hike and better benefits, NONE OF WHICH I had to pay for....zero deductible, I might add. When my son came along, it cost me a mere $18 per paycheck to add him.

I continued in-house for 6 years or so until the dreaded O monster (outsourcing) reared its ugly head. The hospital where I was working provided me with the referral I needed to chase my account as it kicked its MTs out the back door in the middle of the night, stripping them of employee status, benefits, good hourly pay and self-respect.

I stayed with that hospital account as it was pitched around from one new MTSO to another for the next 10 years...the same amount of time it took for any of them to even BEGIN to entertain the idea of restoring even the most basic of benefits. During that time, I had NO sick time, NO vacation time (and hence worked 8 of those 10 years without taking one a SINGLE day off), NO holiday pay and NO training provided, despite the fact that we were expected to negotiate the onslaught of advancing computer technologies. I missed 8 out of 10 Christmases with my son, worked all other holidays every single year, and 48 to 60 hours a week. The only way I could get a raise was to job hop.

By the time benefits started to emerge, I had a full-blown chronic pain syndrome from endometriosis (which I had to tolerate since I could not afford the surgery), had developed high blood pressure at age 33 and finally suffered a physical collapse from degenerative disk disease at multiple levels which showed up shortly after the high blood pressure. None of these medical conditions had ever been present in my family. I also got caught up in the MTSO schemes that kicked us out the back door once again (trying to avoid that benefits thingy) when we were sent home and expected to buy our own equipment and stay current with that according to whichever way the wind was blowing back at the home office.

This was not that easy as a single parent, once my divorce was final. The marriage could not handle the hours, stress and the fact that I was missing in action in my own home, holed up behind a closed door typing my brains out at all hours of the day and night, trying to make mortgage payments on a modest duplex to keep my son out of gangs and off the apartment complex parking lots when he got older.

One morning, when I tried to get out of bed my back pain was so severe that all I could do was crawl around on my hands and knees. With the next 6 consecutive nights of near total insomnia and worry over losing my job, I was forced to resign. By that time I had neglected my health (and the rest of my life) for more than a decade. I did manage to check myself into a county facility where I was diagnosed with chronic clinical depression. I lost my car and my house. My son had to move in with his father and I had to move back home with my aging mother who was on a fixed income. We became each other's caretakers for the next 7 years until she passed. My son became a man during that time and went away to college.

After 7 years, I returned to transcription in 2001. At first, the pay was not too bad and the benefits had improved in my absence, but lo and behold, not for long. Outsourcing had taken on a whole new meaning and as jobs were exported in ever increasing numbers, our line rates stagnated for a while before they took their current free fall tumble...for me, 20% in the past 3 years. In the past few months, the jobs that offer benefits have all but disappeared from the boards and at age 60, I am not really sure that I can relive this nightmare yet one more time.

So here you are, whining about our attitudes while you just inch your way between me and my measly 8 cpl, sticking your fingers in the penny pie and pulling out a couple for yourself while you think nobody is looking. WRONG. We're paying very close attention to you and your ilk along with the rest of the disintegration or our profession. Don't you DARE ask me for my understanding. I've paid my dues time and time again. The well is dry and there is no place to go from here except straight down to the bottom. Make no mistake, you will be tumbling right along with the rest of us, despite your best efforts to paint that rosey picture and that fairy tale your are trying spin. Enjoy the ride while you can. Time is short.
these kind of attitudes are why I sm
quit working in an office years and years ago. Too much back biting and back stabbing. I always had the idea that if people would stop with the snipping and worrying about what everybody else was doing, they would make more money themselves. Good grief!
Posting attitudes here

I know that working from home as an MT is in itself an isolating job, been doing it for many years and enjoy it very much.  In fact, reading these posts remind me how much I enjoy it because of the back-stabbing, snide and rude remarks.  Would some of you say the same thing you post to someone's face in person?  I think not.  Just because we are *anonymous* doesn't mean we can hit and run and say things we ordinarily would not, without manners or consideration.


None of us will ever agree all the time, that's not the point.  Can we at least be nice to each other and have a debate without the nastiness?


Thanks...  Happy Memorial Day weekend y'all. 


I would have to agree. I've been the "victim" of such attitudes.
Gosh forbid but I actually dared to misspell a word on here about 2 months ago and got blasted. I've never seen such bitterness, and quite honestly my observation is this...I had always worked outside the home up until 3 years ago when financially I was able to and wanted to, just work at home so I could be home more for my last child at home and not commuting so much. Truly, I have seen so much bitterness and hostility that I never experienced in the outside workplace as a non-MT. Sadly, I have even have found myself falling into this negativity. I'm not sure whether it is the social isolation that brings you to this point, where you feel unable or unwilling to communicate appropriately with others or what. I have honestly found MTs to be a different breed, through no fault of our own. Again, possibly isolation, disappointment (the biz gets worse and worse as far as work and pay) or just the feeling stuck thing. Myself, I do feel isolated from the real world and I feel stuck because now that I have been here so long it is hard to adjust back out there and trust me.....I have tried, only to come running back home. In any event, for whatever reason we're all here..necessity or otherwise, we should be what this board was intended for...a support system. Yes, some days we need to vent because no day is perfect. I think we should all be able to do that without being called names.  Then, I think we could do some encouraging, and if I have misspelled a word or used improper English, punctuation or whatever, I hope I won't be scorned. We all are different and we're not perfect. Thanks
actions and attitudes speak volumes
....
You can be fired for any reason or no reason at all.
No one HAS to employ you. No one MUST keep you in employment.

As an IC, your unemployment isn't coming from the account of your contracts! It comes from YOUR tax payments!


The staff and the attitudes of the staff. Very helpful, cheerful. (sm)
They seem to work extremely hard to balance everything out, enough work, enough MTs and always making sure they let the MTs know they are a valuable asset to the company. That means a lot. Not to mention the bennies are pretty good, too.
Maybe there's a reason for that.
I find it hard to believe that it's just a coincidence that so many people are having so many problems with so many different companies for it to be just the fault of the ones you call complainers. A lot of people really do something about, but it's still a big upheaval in their lives and I don't hold it against them just for looking for someone to share it with. 
The reason they are doing this
like the other person said is to be more competitive with the market but what they are actually doing is lining the pockets of the big shots they just hired with the savings they don't have to pay their employees. Goodbye!
The reason I'm asking sm

I just wondered what it would take to make that kind of money per line. 


I have close to 20 years experience in acute care and I was not offered even close to that, with only a half cent raise after the 2 week period, which still does not get me to what you are getting.  How many years have you been with them? 


 


Reason for U

Here is a reason, the owner of Omniscribe goes back on her word.  She will tell you one thing, then do another when the mood suites her with no thought to you as an MT whatsoever.  Is that a good reason for ya?  BTW do u work for her?  Why do you need a reason when someone tells you to beware of a company?  Isn't that reason enough? 


Exactly!! And that is the reason
work is being offshored!! People crazy enough to accept something ridiculous as 4 cpl!!
Some MTs will try to think of any reason why they just are
not hired. They totally overlook the actual problem, that being themselves! I guess they need an excuse so why not make up something called a black list? That's as good a reason as any to deny that you just lack the qualifications of some companies or just are not a good MT.


Any reason...
Yes, I believe you're right there. It is always easier to blame the other guy than to be accountable for our own shortcomings. The reality is that there ARE some good companies out there, not all are bad, and yet it seems they all take the heat with things like this. I find that unfortunate and would hope that any recruiter of those good companies would weed those folks out in the interview process.
For what reason?
Have you not returned equipment?  Do you still have a foot pedal, computer, etc.?  What else in the world would there be to bother you about?
This is the reason why (m)
it's impossible to get any real info here. You can't be honest unless you have only good things to say. I also would not be shocked to learn that people from the companies themselves post some of these questions just to see what kind of responses they get, then axe the people who respond in a way they don't like.
Because there's no reason..sm
..for the OP to want/need to know anything personal about us, let alone our SO.  And it doesn't matter why WE decided to get into the field.  Everybody has their own reasons, the way I see it, and why I went into it or why you went into it may be different than why he/she goes into it, so what difference does it make really.  That was the way I took it.  Seems very personal, just in terms of the asking about your SO part and the benefits.  I tend to think it's MTSOs trying to find out info on us and why maybe they don't need to offer us benefits.  Just being paranoid maybe, but you never can be too cautious these days.
Yup....that's the reason I went with them! (nm)

The reason I am an MT- sm

I have done this for 25+ years.  If I was choosing a career at this point, I don't know if I would choose MT - it has changed drastically in my lifetime.  However, I would like to tell you why it is chosen and why we do continue.


When I first started doing this, I had no clue regarding the enormous amount of information I would be required to learn.  I did not know that it would be an ongoing and never-ending process of learning.  I just thought it would be cool to type medical reports and wondered how hard it could be to listen to someone talk and type what they said!  When I started getting a clue it became a challenge.  I was already hooked, learning new things every day, feeling important because I had doctors talking into my ears, and knowing things about health/medicine that I had not known before.  After a few years of striving to learn medical terminolog and hours and of hours of research in books and online trying to make sense of what I was hearing, I decided I had invested too much time/effort to do anything else.


For every medical report that is typed, someone behind the keys has had to learn terminology, lab values, physiology, anatomy, medications, proper style/grammar, and do it all quickly. 


It is not the companies or the nickel/dime antics they play that keep us doing this.  It is a geniune love for what we do - at least for me.  I don't feel superior because of the knowlege I have gained over 25 years; however, I have worked hard to learn the things that make me a good medical transcriptionist.  I am happy with my job/life because I choose to be.  I could complain about the companies, MTSOs, etc., but I have worked at other jobs and had complaints.  If it was not a job, I would not get a paycheck. 


I love the field.  I enjoy typing medical reports.  I enjoy the research.  I am good at what I do.  By the way, if you ever find yourself on the receiving end of our work (in a hospital bed), think of your chart as the medical transcriptionist's gift to you - hopefully it will be typed by an experienced MT who stayed in the profession and knows how to do it right. 


ITA and my #2 reason I'm looking for another job. nm
 
I know the reason...

It used to be that the only abbreviation anything you could use with Lotus was what you could enter in MS-Word...no abbreviation Expander was compatible (for a lot of reasons I'm not going into just now).  In any event, there was a compatibility problem with Lotus not counting all the characters expanded by abbreviation programs and the transcription manager was having to go in and manually count the characters to give the MT the proper pay.  You can imagine that was a nightmare!


They have finally found a compatible abbreviation program that is fully compatible with Lotus...it is the only one compatible.  Good company, honest people...They WANT you to succeed.


The reason for that
is because OSi has a difficult time staffing and then the workload gets way behind. That's also why they offer such a big hiring bonus. Unfortunately most MT's don't stay there long enough to collect it.
I have no reason to lie.
I make copies of my report prior to uploading when they must go to QA. I have been an MT for many years. There have been times when I have left a blank in a sentence and after seeing what QA has done..they deleted the entire sentence. I had no problems whatsoever hearing the other parts of the sentence.

DSG sucks in so many ways it is not even funny. There are no checks and balances in terms of the QA staff. I have no idea what their requirements are but I KNOW FOR A FACT THAT THEY HAVE ENTERED RUBBISH IN THE BLANKS!!! Terms that could not be referenced ANYWHERE!

SOOOOOOOO....while you are wasting time reading this board...why don't YOU go work on a plan to do audits of the QA staff. And, since you want to be so informative...what happened to the QA manager who was recently hired and now is gone???????? Huh????
she will want to know the reason
I think your liason will probably be willing to move you to a new primary, but I would guess that they would want to know the reason why you want to move. Just explain it in basic terms in a professional way.
Is this the only reason you
are thinking you might not stay? I am thinking about applying, but I would like some input. It seems like it could be worth waiting for pay if it is stable and on time. It might be a wait for the first check, but after that pay would be twice a month, so it seems like there is something else that you don't like. Is the line rate good? Since you have had a week or so, maybe you could tell me what their dictators are like and if you get put on a bunch of accounts or just one. How about the platform, easy to use or not? Any information would be helpful.
There is no reason to take this job...
There are lots of other jobs out there - apply to those.  Check the company board and you'll find reputable companies.  I've even applied in the past to companies that weren't advertising but actually did have positions available (just no need for 100's of applicants).  There's just no reason to torture yourself with this company.
This is the very reason
that companies overhire to keep their word with their clients regarding TAT.  They give the client their word the work will be kept in TAT and then the MTs do not work if they do not feel like it and what is the end result.  Same old story of how a few bad apples make everyone pay the price one way or another.
I think the reason
that they had to change it to the 7th and 22nd because we were needing a certain pay date. I know when I first started it was there like the next day, and then it went to two or three days. The more people they added plus the manual counting plus us always worrying is probably what prompted them to saying hey, it's just going to be the 7th and 22nd now.

Plus it does say in our contract they have up to 7 days after the cut off date.

(Maybe our banks should quit screwing around and just let the money go in there as soon as there is a DD, I know that would make things A LOT better! :) )
One reason
My experience with AllType was one of serious email communication problems.  Then, when the paperwork was finally sent, it did not reflect the information discussed during the interview.  Seemed like it would be a hostile working environment.  Just my opinion, but was enough to cause me to call a halt to the process.
One reason
Focus is not the same company that they were 2 years ago.  They were sold to Nuance in 2007.  They used to be nicer to their current employees, too, but that changed.
Here's one reason why :
In a word: * QA *.

You do a good job. You research. You proofread. You turn out a correctly transcribed medical document.

Then some Editor who is paid a low, per-correction production rate gets hold of your work for *random QA*, and since there's nothing wrong with your work, takes it upon themselves to make changes, so they'll get paid more.

And voila. Now you have a report that's a piece of crap, and you never know it until it goes to the doc, and the doc complains to the MTSO. Then you get called for the *mistake* and docked for it.
There is no reason to tell them you
are working PT for someone else.
There is really no reason to tell your
FT job you work PT for another company. The only conflict would be if your FT company supplied your computer and you used it to work PT for the other company.
another reason would be
that they should not to reduce your pay rate if you are more productive in order to save the MTSO money--your gains in productivity are their gains. An MTSO would have to hire fewer employees (less costs of doing business for things like benefits to employees) to get more work done. You are saving them money by doing VR at the same rate as straight transcription, so why should you have to take a pay rate cut as well? Doesn't seem like it should be necessary.
for whatever reason we tried for sm
a month and they could not get the software set up. They said it was on their end, nothing to do with my computer etc etc. Everytime things didn't work, then they would say it would be 3-4 days before they could try again. I was disappointed but couldn't keep fooling with all that. A month is long enough. Plus they got into my computer and messed it up and I had to get it straightened out. The account was going to be a good one though is the only thing positive I can say for my own experience.
I don't think that is the reason we were

asked to not copy and paste.  We are allowed to do that in Chartscript, just not Meditech. 


But it makes sense that it can be a HIPAA issue.


Might be a different reason. (SM)

If the company is using VR (mine isn't) and is paying a wage that is lower than the minimum wage, that might be a reason to investigate.  I've seen a number of complaints about VR on this board and agree with them all.


There could be a lot of reasons for an investigation.  I'm very happy with my employer, and it would shock me if the company had been found to be doing business in a shady manner.


The business IS going down.  Maybe they're wondering why.


I was just curious to see if anyone else had received one of these letters.


Yet ANOTHER reason not to do VR. (nm)
nm
And you are exactly the reason

Take it for what it is.  You people want opinions on companies, platforms, how long did it take to hear back from a resume submission, what the workload like, etc., etc., and I take the time to answer and you tell me to get over myself. 


Screw you and the boat you road in on!  You're nothing to me and never will be.  I don't care who thinks it's worthless or not, it's better than nothing for all who ask again and again and again about the same companies over and over and over and over again when there are pages and pages and pages of info.  You people don't know what you want.  Oh you know maybe I do know - to friggin argue every friggin thing. 


You get over yourself already!  I really could care less who you worked for because I didn't ask for your opinion at all.  This is a message board  - I don't hear the sound of my voice.


I've heard people say training was horrible but I love my accounts - so who cares what you think!


What better reason is there?
I happened into this job 30 years ago just so I wouldn't have to bust my hump with manual labor. It became fortuitous that is was at home, and that's why I stayed rather than exiting years ago. Sure, it pays better than a dog walker, but the single biggest selling point for this job is the fact that it can be done at home. If it weren't for that, there would be probably be an even grander scale exodus of people leaving.
There is a reason for that. sm
I worked for Transcend.  I already know how they operate, which is why I left them in the first place.  Be prepared.  This is a very sad day for MDI.