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I think that the account was not upront with QT. We were brought in sm

Posted By: KSRadMT on 2007-11-27
In Reply to: Thanks, that's nice of you (sm) - good while it lasted

after QT had started because QT could not do it all. From the beginning, they told KS that it would be a KS account. We didn't lose 3 IDs last week either; we knew it was coming about the borrowed licenses and had prepared for it. I have been on the account since the beginning and really like it, but I am a big Expander user and pretty fast.

As a fellow radiology MT, my heart goes out to you. I went through that with another company and felt like someone had died. We had a double punch though; the company declared bankrupcy, and we did not get our last two checks. The owners didn't lose anything, they were incorporated. It was a nightmare for me as I was a newly divorced mom of 3 with no child support and had to go to my dad for a loan. It was a scary time.

I have been with KS about 3 years now and love it! They continue to grow, which is a good thing to see!


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I just brought this up below but...
If there are contracts in place, what are chances that they could be cancelled prematurely so long as the the terms of the contract are being met and the work is staying within the US?

(In other words, is it a certain amount of job security for US-based MTs as long as those clients stay on board?)
Interesting you brought this up...sm
I recently started helping with QA and have noticed so many blanks that could be avoided with the aid of a word book or dictationary.  For example, _______ regurgitation on an echo (look up regurg and see a list of possibilities).  And the word is fairly clearly pronounced.  Perhaps book research is yet another fading skill in this technology age.  Sigh.
Search the board. This has been brought up before, and
a list was devised.
No, they have just brought several new clients on and are hiring a
bunch of new transcriptionists for them.
I was told that it was going to be brought up at their next meeting...
hopefully something like that will be set up because I think it would be beneficial...
You just brought back a lot of memories...
I remember that as well, Boxer, that is funny and yet also a little sad that it actually seems to be really happening. who would have thought it possible in this country...

I have seen that most of my years in Medical Transcription since beginning in the hospital how administration would play women against women and just sit back and laugh about it.

AAMT was responsible for taking us out of the 'typing pool' and it is sad and 'sickening' as you mention that we are so far even beneath typing pool it is not funny
Thanks but all it brought up was things from 4-5 years ago.
How do I find some current things? It'd be nice to think that over time, something, anything has changed to a positive way, but I'd be lying if what was going on even that long ago doesn't give me pause for thought.  I want to think that a few years ago people weren't getting paid on time but I could be wrong on which company I am remembering.
I am sooooo glad you brought this up
I posted below. I am very happy working independent whether I work their hours or mine makes absolutely no difference to me. Your post is the first I ever seen that states the fact of what could happen and that is more of a tax burden for the person who blows the whistle on these owners. If a person is that ticked off with the way they are asked/told to work, why not get another JOB?
You skirted the issue I brought up
that is, sure people can type BUT no matter how much information you have on MTing, if you type really slow makes no difference, you have no job in this fast, fast paced job. In order to make a decent salary I have to work as fast as the audio goes and stay up with it, otherwise you would be reading about my making less than minimum which some have complained about on here. Typing 50-60 wpm just does not hack it in this business, unless you perhaps are working for an individual rather than a company and the majority on here I think might work for companies. Some say if they cannot get in their lines per week, no benefits. So back to my basic statement, slow typist-no work- no benefits- no money really.
Funny you brought this up, I just quit today.sm
Love the platform, loved the account, no work at all in over a week and hardly any work before that since Thanksgiving.  I e-mailedEDITED and her exact words were we will continue to hire additional MTS. when I told her I was leaving because there was a lack of communication about available work and the overstaffing issue.  She also stated that there were only 3 MTs that were complaining on this site about lack of work and that she knew who they were, which I find hard to believe.  So, my suggestion is move on especially since she stated the above about continuing to hire more people. 
They are constantly advertising because they are GROWING! They have brought on
two new accounts that I know just since Christmastime and more to come.
A search will show this has been brought up several times, but
s
As far as I know, the only way you could cherry pick is to sign off after you have brought the job u
Seems like I remember in training being told, If you bring the job up you are expected to type it. and that these things were monitored.

I feel like some days I just have the luck of the damned and other days are great. I don't feel they are cherry picked like I used to get at MQ.

If you really feel this is happening, contact your immediate supervisor and ask.

By the way, welcome aboard.

Questions about payroll, et cetera should be brought up to your leads...
not to the board...If this was strictly a Keystrokes board, then I would understand but it isn't. I have been there for over 2 years...Please don't feel like I am bashing you or anything. I just think it is inappropriate to bring up payroll questions on a public board.
Their new pay plan brought me back to newbie wages since I don't do high volume. And the work loa
s
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Since you've brought it up, I've stopped SM

giving the negative info because every time I have in the past I am called a disgruntled ex-employee or told that my experience has no relation to what the company is like today.


I won't repeat the information I've given in the past, anyone can find it on searches.  I've decided to just let the people have their experience with the company and that experience will validate everything I've ever said about those people.


The same people own and run that company--they may have new names doing the management, but it still runs the same way.


Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph.  I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at. 
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account

Too much filling in of demographics, which has been stated many times here before.  You wouldn't believe what you have to do before you even type a single word  in the report.


If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that.  Pay not that great either.


If you like the account....
If you like the work, try applying to other Wisconsin companies. You might find they are typing the same accounts.
I am not on a 100+ MD account. nm
nm
Pf course, they have more than one account.
x