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I use Magicjack with Escription and Dictaphone

Posted By: Extext with no problems at all NM on 2009-04-11
In Reply to: MagicJack - Jennifer

NM


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The Low Down on ASR/VR with Dictaphone and/or Escription?
Companies I've interviewed with lately all are transitioning to ASR/VR.  They all say you can still make good money.  I need to hear this from the MTs who are actually doing this.  Are you making the same or more or are you making less. ONe interviewer said they had an MT transition to ASR on Dictaphone and she made 27,000 lines for the pay period, although that sounds wonderful but at 4.25 cpl that is not what I would have made at 9 cpl doing 15,000 lines per pay period.  I need to no some facts before I jump into this.
Are you on Dictaphone or Escription?

Are you on Dictaphone or Escription?
Why do you hate it?
I've used both eScription and Dictaphone...sm
and I agree computers will never replace MTs, but I do think the eScription speech recognition is awesome. I don't have to correct much the way I did with the Dictaphone system. My favorite blooper was speech putting dog walker's hump when dowager's hump was dictated though! Great mental image.
TT Mgmt says more is going to VR by Dictaphone and Escription
Trying every way to cut our pay.   Less and less regular transcription.  Of course, as mgmt says, this is the wave of the future.  But how do we explain that 1/2 cut in pay to our mortgage companies and be able to put gas in our car to go anyway.  Horrible thing happening in this MT field for the MT's.
Anyone using other VR aside from eScription like M-Modal, Speech2Scribe, Dictaphone's VR, etc.?
s
Is Dictaphone better for VR? Escription can be frustrating with that at times.
My account is mostly VR and I have to work an awful lot to make a little.
Nuance owns escription and Dictaphone
Are your referring to Dictaphone Extext? Which Nuance system?
Escription has been out of work. Dictaphone has lots of work.

MagicJack

I hope you all don't mind, but I thought I would pass along some information.


You may have seen the commercials on Television for this new phone service: MagicJack, which only costs $20 per year!  I use magic jack for my home phone service and I love it.  I think that through the end of 2009 you can purchase 5 more years of service for just $60 more - $100 for 6 years of service and the hardware!!!


Unfortunately there was one really BIG drawback when I started using a dictaphone: it doesn't work! :(  I could login to the system and get into the dictation, but then the hotkeys and foot pedal did not work.


However, if you have a home office and you write it off as a business expense you can use magicjack for your voice line and basically get the cost rebated to you in your tax return - you can get that much back!


Okay, the pros and cons:


You cannot import an existing phone number: the big name companies will not allow it.  But, once you are assigned a phone number that number sticks with your equipment, so you don't have to pay to transfer your number to a new location. 


You have E911 service: just make sure to keep your address up to date!


sound quality is like that of vonage or logo or any other router/internet based service


one small piece of equipment: the size of a thumb drive, just plug in and it downloads the software automatically, plug in your phone and you are good to go.


you have to have high speed internet and you always have to have your tower on


your caller ID box or phone may not work, the caller ID comes up as software on your computer/monitor.


As long as you are calling in North America you have no long distance charges: magicjack service does not recognize long distance: you always dial the area code, whether it is across the street or across the country.


you can have your voicemails sent as .WAV files to your email account


You have a phone book: just double click and pick up the handset and your call is made.  You can also copy and paste phone numbers from the contact us pages, no more mixed up numbers!


I thought I would share this because one of my last positions I had to use a dictaphone, but it took a week to get a land line in and that was after a night of headaches because I was not told that it would not work with MagicJack...maybe it will save someone else that same headache :)


MagicJack
I love my MagicJack too, I've had it for over a year now. I especially like it when my dad was in Africa it only cost a couple of cents a minute to call clear to Africa along with the free US
I just ordered the Magicjack -
It is only $39.95 and that includes the first year of telephone service and you can buy the second year for $19.95. I hope it is as good as the review says! That is $49 a month I will be saving on phone bills.
MagicJack (Amanda's post)

I ordered it, but haven't been able to get it to work right.  I'm thinking it's something dumb on my part, as a friend of mine says her daughter has it (in NY) and does fine.  The location should make no difference, of course.  I'm really not sure what I'm doing wrong.


Just so you know, there's no 800# to call, contrary to what my friend told me.  I've surfed around to find out what others have said about it, and the vast majority like the thing, so at some point I hope to get it to work. 


Maybe when you get it you'll post an update on it.  It arrived here really fast.  Good luck to ya. 


but even better is magicjack, which is only $19.95 a year for service!
x
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be.  Dictaphone installs the equipment in facilities and then gets a MTSO to take the account.  Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
Just be aware that not all Escription accounts pay the same. I worked for one company on Escription
struggling to maybe make $50 in 8-10 hours. I didnt know the difference as that was my first job on that platform and I just thought it was not a money maker. Then, I switched companies. I average $20-30 an hour and once I made $50 in an hour. I tried yet another company and I was lucky to make $9 an hour. The bottom line is that not all companies are alike, even though they use the Escription platform. What I have found is that goes according to how they set it up i.e. paying for footers, headers, spaces etc. Just dont be shocked if you dont make what you think you will. The companies know how to set it to where it benefits them and not you. As is the norm, not all companies are created equal out there regardless if they all use the same platform. That is what I am getting out.. Good luck.
dictaphone
MQ does not own Lanier.  Dictaphone owned/bought Lernout and Hauspie which filed bankrupt in 2000.  MQ/Phillips in bed....
Dictaphone

Does anybody work for Dictaphone?  We have recently learned our transcription department is going to outsource our work to them. I am curious how they are to work for.


 


 


Huh??? I don't think Dictaphone...

...is an MTSO or has an MTSO division.  Dictaphone provides equipment and service to MTs/MTSOs.  Sales, tech staff and, perhaps, former MTs work for Dictaphone.  Whoever told you Dictaphone is probably mistaken.


Anyone, correct me if I'm wrong...


Dictaphone
Was informed they partner with MTSOs who use their software.
Dictaphone
Sorry, forgot to say I am working on the Dictaphone platform.
Dictaphone


I just started using the Dictaphone platform last night and can't believe how slow it is. I too am doing QC and it is going to be hard to make any money. I was wondering if it was just my computer but I guess not if you are having problems, too.
Dictaphone/TT
You are 100 percent correct. There is nothing so frustrating as trying to get seemingly intelligent people to understand such simple things. They automatically thought it was TT trying to trying to grab that extra few cents for each report. I've personally come to the conclusion that the negative people who post on this board are disgruntled ones who cannot and will not perform to standards, possibly have been released and then the ones who are trying to be loyal to MQ, KS or others (possibly even the head honchos of those companies)and come on here to disillusion others. A company speaks for itself in the way they treat their employees and the quality of the product they provide. If you are a current TT employee you are getting plenty of work. If you're not getting a full paycheck, then you are not performing to standards. Simple as that. Don't take it out on the company just because their platform is not what you're used to. And go elsewhere to bellyache. Some of you are not content if you don't create something to complain about.
Dictaphone
I assume it's just a cost issue, just as some companies provide you with a foot pedal, some make you buy one from them and some loan them to you for a fee.
Medware uses Dictaphone
nm
OSI uses Dictaphone Extext
...
Dictaphone check this out
http://www.dictaphone.com/nuance/Dictaphone_FAQ_External.pdf
Dictaphone/EXText
EXText is the word processing program which works with MS Word and is marketed by Dictaphone company. Transnet is the voice file player that works along with EXText to play the voice files. Hope that helps. :)
Dictaphone ExText
nm
Dictaphone Ex Speech.
s
I had some Dictaphone problems but not as bad as you (sm)
I think they are getting it worked out though, hang on, it's a great company.
DICTAPHONE EXTEXT
Can anyone who uses this program tell me if there is a way to slow down the voice or speed it up?  Thanks for any help.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
Dictaphone has been busy....
and I have yet to run out of work. The only time it was slow was on the 4th of July (which is not unusual considering it was a holiday), but I have not had any problems with running out of work OR management. I've been with Medware now for almost 6 months and REALLY like it!
dictaphone EXT, love it, yes to the others. nm
;
I have over the 512, my problem with Dictaphone...
is when I do long reports the system locks up and I end up losing my reports. If I only do short reports I do not have the problem, but if it is over 9 or 10 minutes, then the ctrl A tries to lock up or when I do the ctrl N it sits and sits and sits and never comes back to the menu screen. I have plenty of memory, as I have used Dictaphone for a different company on this same computer and never had this problem, so not sure what the deal is.
Not just DQS, OSI uses Dictaphone & configure it to
...
Unethical??? Tell that to Dictaphone


Perhaps the note from Dictaphone was (sm)

something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count.  This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?


I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved.  This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count. 


Just a thought!


 


 


Dictaphone platform sm
Anyone know of any companies out there that utilize the Dictaphone platform?  Any help would be great.... TY
Please, do not blame Dictaphone,
they are only doing what company says to do, they state that. The problem is, you don't know what the company tells them to put it at, unless Dictaphone does not know how to do this. I have found the most honest accounting is when you can go into sessions and it shows you the number of reports you have done and the line count. it is hard to manipulate line counts when you can double check them. You cannot do this when you have to go to the Dictaphone web site to get a conglomeration of line counts with nothing broken down. No single numbers, just the total line counts. Thus, if you lose 2-3 dictations in a day, no wonder you line count is down - your company gets the lines but YOU don't, not if the reports are dropped.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It is controlled by Dictaphone.
nm
FI sold to Dictaphone

Does anybody know anything about that?  I was told that this has already happened -


It is VR software from Dictaphone. sm
It is pretty accurate for Radiology, after time, but for acute care, it needs lots and lots of editing. I hate it.
Dictaphone Lines
I have been with Transtech for a good while now and have felt they make themselves very available to answer any questions. When I started at TransTech, I was told upfront that headers and footers were not paid, but I would be paid for a 65-character line including spaces, and demographic info. I have ran comparisons myself and figured out all counting software gets a different result, but its always close. It has been somewhat frustrating with the delayed line count, but that seems to be a Dictaphone issue; maybe we should all call Dictaphone. I have an idea of how many reports/minutes I need to do a day to get what I need so rather than drive myself crazy, I keep track of that info.
Talk to Dictaphone
They will tell you the method of counting varies with each company so there is no standard measurement.
Dictaphone Extext
.
The word from Dictaphone
is that the line counting can be set any way one wants to. I can relate to your frustration, the company I was previously working for I went through the same thing, crappy line count. The company I am with now seems to be more in line with a fair line count, same system. I would sure dump that one that you are struggling with. There have been a lot of negative posts probably re this same company and line count issues. I wouldn't give them another minute of my time. Shame they are allowed to keep advertising here for MTs. I imagine as soon as people start catching on and dropping out, they post another we're growing ad for another round of unsuspecting victims. Shame on them!!!