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I use Merit on the ER team

Posted By: and like it very much. nm on 2006-07-10
In Reply to: MW also uses their own software, Merit, which is very easy and organized. nm - beth

nm




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Too bad they got rid of Indian team leads. My US team lead is the worst.

opppss meant purple team, not red team.
Sorry, I meant the purple team.
I am using Merit.
I also think they have a Dictaphone.
MERIT

I found it to be a very user friendly platform to use.


Actually, I was on the Merit side.
Now I work for a company using Dictaphone, and I'm happy.
Only some of MW uses that. The ER work is all done on MeriT, which is their own. nm
x
Not all MW ER work is on MeriT - sm
I work on a primarily ER account and we are on the Dictaphone platform.  I really love working for Medware.
Merit Program
Compared to EXText? No comparison, way worse.
Love Merit
I love the Merit platform, but it's pretty much the only one I've known other than Medware's older one where you had to dial in. Merit is probably the only reason I stay with the company since I don't want to learn a new platform and I'm afraid it will be tedious. They do not have enough work right now though on the ER side, but maybe acute care and Dictaphone does.
MeriT versus ExText
I just started with Medware a little over a month ago as an Editor and work on the MeriT System. I worked on ExText before joining Medware and I like MeriT better. ExText is a great program, but I think MeriT is more MT friendly.
Medware Merit platform ~ anyone use

Hoping someone could let me know how well the 2 work together.  Is the Merit platform easy to use ~ how does it compare to Extext?  Thanks a bunch for any info!!!



Merit side of Medware....
Can anyone give me their opinion on how easy it is to get lines, etc. on the Merit side of Medware?  I am currently on the dictaphone side, but have such problems with the software locking up that before I leave the company completely was wondering how the Merit side was.  Thanks. 
merit versus dictaphone
merit sucks compared to extext
Merit of DeVenture's Reply
I have to give DeVenture credit for making their reply sound so credible. However, my understanding is that this case was not about one of your MTs at home. This case is about one of your administrative staff members NOT one of your typists, so this does not compare whatsoever. Nice try though.
Any information on Merit Tech

in AZ?


Thanks


Amen! I am a reviewer on the Merit side and could not
I have experienced nothing bad. Recruiter was honest and great to work with. Training was great and my Team Lead is the best!! Very happy with everything at Medware. I left a horrible company (OSi)!!!

I can see why they were voted Employer of the Year. They rock!!!!
Medware's Merit works with satellite

I have high speed satellite (DirecWay) and work for Medware.


Medware has 2 platforms, Merit and EXText
They use 2 platforms, their own called Merit and Dictaphone's EXText.  Depends on what work type and account you ask for, different teams for each one.  Hope that helps, I have been with Medware about 6 months and use EXText, it's awesome.  I am on a clinic account.
I should say that this is for ER work, employee, Merit system. nm
x
How is MW's MeriT program as far as productivity goes? just curious

MW also uses their own software, Merit, which is very easy and organized. nm
x
Anyone use the Merit platform with MW? Good, bad, average? nm
s
I have worked on both sides, Merit and dictaphone.

I think the Dictaphone is better but the account I had you could not view old reports.  You could open up another text client and view them that way, but opening up 2 word documents of any kind messed things up and I had to get out of everything and start over. 


As far as the dictators, I had an easy-dictator account with both Merit and Dictaphone and  yes, there was more than enough work to do on the Dictaphone side but the Merit account ran out quite a bit.    I had encountered 3 different team leads during my stay tere and all were as nice as they could be.


Anybody running Smartype with the Medware MeriT program? (nm)

Word based expanders work with Merit
Hope that helps
You can't pick what accounts you get, only whether you are ER or acute. I do 2000+ on ER, Merit p
woowoo
Merit is what is screwed up. As usual. New managers couldn't care less.
nm
Medware Merit or Voice Recognition platform..help me decide please.

t.y.


I wasn't productive on MeriT. Too much time spent entering demographic information...

There is no roster to pull patient names from, so you have to type what the docs say, and those ER docs speak at lightening speed.  I spent more time trying to get the patient name right than I did typing the report.  I really, really hated that.


Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team

KS used to have people that just did that without a name.  There was a gal who did our hospital and we could not have her permanently.  What we settled for was not even close to what we wanted.  The whole idea is very midleading.


ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours.  Afternoon and late evenings could be Mon-Fri. 
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded.  Most everyone was excellent to work with - a great team atmosphere.  Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do.  But I think that's true of any job you do that you love. 
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team

If you are on the red team, you have a fantastic supervisor provided she is still there.  I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible.  She did for me, and she was the main reason I ended up staying.  Unpleasant note:  This is the team I had the unpleasant QA person.  Good luck again!


By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.

Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team.  I think we are about to start a new Hospital in June. 
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>