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Serving Over 20,000 US Medical Transcriptionists

I was with Cymed for 2-1/2 years

Posted By: Nancy on 2007-04-18
In Reply to: SPI - SPI happy camper

and pretty much got screwed by SPI. I could pour out a lot of vitriole but, suffice it to say, so far, all those negative posts about SPI have been my experience also. The thing that really got me was that I had an account manager and QA person tell me You're the best one here and a senior account manager tell me doctors requested that I type them...yet they all seemed powerless to give me enough lines to type. Yep...they discovered that anyone can be replaced. Gone With The Wind


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Huh??? CyMed hasn't been around for almost 2 years now.
They were bought out by SPi, which is one of the worst companies out there! I know this for a fact as I worked for Cymed for about 2 years until they were bought out by SPi in the mid to late summer of 2006, so they don't even exist anymore.
Cymed offshores. I have 20 years' experience and
they offered me 8 cpl, 8.5 cpl if I did over 18,000 lines a pay period. 
Unless my info is old, they were bought by Cymed abt 2 years ago
I haven't heard anything else on them lately.
SPi versus CyMed...SPI is offshore and YES they bought CyMed...

CyMed is now part of SPi and will be merged into the company and will follow all company policies and procedures.    It's the only way the President, COO of SPi could grow the company and keep his job.    He has to grow through acquisition.  This means that at least 70% of all CyMed's business will be transitioned to India or Manila.     The US MTs working at Cymed should be very careful and start looking!!!!


I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.
Honda is 11 years old, 190,000 miles . Toyota was 15 years old and 279,000 superb
x
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
30 years - this WAS my career. The last few years you guys have ruined it.
You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
See if you'll be producing more after 30 years of MT'ing and at 50+ years old.
I don't think so. My income increased every year also, until I reached age 50 and 30 years of MT'g, been downhill ever since.
CyMed

Any current info on this company would be appreciated.  Specifically would like to know if they allow a flexible schedule, what their pay range is, what type of software they use, and how the staff is to work with.  Any info is much appreciated.



 


Cymed
I am surprised that you had a bad experience with Cymed.  Which office was you working out of?  I work for the Ohio office and the trainer is wonderful.   She is very helpful and actually everyone that I have dealt with so far has been great. 
CyMed
TIA. 
cymed
I talked to their Richmond office and was offered 8.5 cpl, but they do not pay for spaces. I have a friend who works for a different office and she gets paid for spaces, but they told me they had instituted a new policy and only the people who had worked for them before it went into effect still got paid for spaces.
cymed
I work for the Virginia office and you will never find a nicer group of people.
Managers are great and the tech. support is wonderful day or night.
CyMed
I was offered 9 cpl.  No they don't pay for spaces because they said they don't charge for them.  Everyone I talked to seemed incredibly nice except the trainer.  She was incredibly rude when she called me, so much so that I did not accept the job.  I told them about her too.  She seemed like a hateful older lady who really didn't have time for the likes of me.
Cymed
Cymed of Ohio does a lot of reports for the Cleveland Clinic. I also saw the article on the face transplant. I have worked for Cymed for 17 yrs.
Cymed
I work for Cymed.  I have been with them since July and totally love it there.  Great people. 
Cymed
Do you mind sharing what office you are out of and do find it hard to get your linecount without being paid for spaces?
cymed
I work for the Ohio office.  I do not have a problem with getting a decent line count.  The platform is great and easy to use. 
CyMed Pay
I know you would want to figure about 20% for the loss of spaces, but then the headers offset that a bit and the good platform. The 9 cents seems very low based on that if you are an experienced MT.
Cymed and pay?
Can anyone give me information on Cymed, pay?
Cymed
I was with MQ at one point too, but now with Cymed. This company is very MT friendly and I've always got work. They did not offer statutory employee, just PT or FT. FT gives me good insurance, vacation and holiday pay. What I like the most is my supervisor saying she wouldn't have her job if it wasn't for us MTs.
cymed
Does anyone else work for Cymed, and what is your experience
cymed
can you please elaborate
cymed
i have worked for them for about 1 year. great managers. easy platform.
cymed
I have worked for Cymed now for 17 years. I worked for the company under the ownership of Linda and Tom Lally before they merged recently. They are just like any other transcription company out there as far as pay etc is concerned, however, they do seem to care and work with their employees including giving incentives etc. The company recently helped out an employee living the the New Orleans area who lost everything she had. The company really came through for her. Good luck to you regarding which company you choose.
cymed

when i clicked Cymed in your note, i was directed to another page here and saw:


Cymed, Inc. is involved in Offshore Outsourcing (sending sensitive private health information of US citizens to countries such as India, Pakistan, Philippines, etc...).



cymed
Anyone working for Cymed that can tell me pros, cons, how many accounts they typically assign you, workload consistency, dictator quality, $$ potential, platform info, etc.  Just applied and want to make sure I am getting into something positive. Any info appreciated!!
cymed
I work for Cymed and have been happy. The positives have been their platform is the best I have worked on. I previously worked on ExText and like Chartnet better. You can be very productive if you stay focused. Also nice accounts and tons of work.

Someone always posts that they hear they offshore. It is my understanding they offshore a small amount of nonacute care work to the Philippines. Not sure if this has changed or not but lack of work has never been an issue.

Like anywhere else, a lot depends on what account you get but my experience has been positive and I feel the ability to be successful with this company is definitely there.

Cymed
Does anyone have info on this company?  I may be considering applying for one of their positions and would like to know if they have steady work, a good line rate, platform, and any other information?  Thank you!!!
CyMed
I cannot speak for Medscribe but have had a good experience with Cymed. There platform is excellent and there has not been any problem running out of work. We have actually had some bonus weekends to catch things up. Another thing I like is they pay every other week, direct deposit. The last place I was at was the 15th and end of the month and it just seemed like you waited forever to get paid. I don't think they are perfect, no company is, but they certainly give you the tools you need to be successful and then it is really up to you. Also, a very nice staff.
Cymed
Thanks, I will check it out!!!
CyMed again?

Well, isn't it just wonderful what they are doing to their MTs?  I also used to work for them, but went on to something else, as an IC - works out better for me, anyway.  Cymed needs to get with the program, and start paying for SPACES, also!!  They are always having meeting all the time - I think they are for trying to come up with ways of cheating the MTs out of their benefits, etc, etc, etc.  Their line counts even seem to be short on every pay, did not get paid for the actual typed characters either - seems THEIR lines were somewhat different than what I actually typed.



 


Cymed
Absolutely get with the program!! They try to tell us that the visual black character is becoming the standard demanded by the client and that it allows for verification of billing. What about verification of how the MT is paid? Sure they say they may pay for headers to make up for taking away spaces, but try to pin them down to allow you to verify how you are paid and see how they dance around that question. Shouldn't it work both ways? Shouldn't they be just as accountable to us as they are to the client? I say let's send a report back without those spaces and see how long it takes the client to reject it! If you want spaces you gotta pay for them!!

Admit it, Cymed. You are taking away our spaces only to line your own pockets and for the sake of growth. Give us some credit for our intelligence. How about slowing the train down and taking a look at how you have grown at such a rapid rate. Invest for a change in your employees and see what bleesings it brings.

I wonder how long Cymed would remain the third largest MTSO (which I don't believe) if we went on strike for spaces?
cymed
Why would you accept not getting paid for spaces? You're hoping they will make up for spaces? Don't think for a minute they are going to make up for the spaces out of the kindness of their heart. I don't understand how you have just accepted a position with them on the hope they will make up for not paying you for spaces. It's this kind of attitude that perpetuates the unfair practice of not getting paid for them in our profession.
CyMed
they tell you anything they think you want to hear but as soon as they get you hired its a different story. not enough work always running out. benefits are not good, very expensive. I am a single parent so not worth it for me.
cymed
they over hire almost impossible to get line count.
Cymed
My experience with Cymed has been very positive. Have not had a problem with running out of work except for this last week and I think that is pretty much the norm. They do not pay for spaces though, so make sure you don't settle for too low a rate, though headers and footers do help. Great platform by the way. I think think they give you the tools to be successful.

Cymed

looking through archives - only see old posts from July 2004 - not sure where the weekly posts are?


cymed
they promise you everything and you get nothing including work, always running out.
cymed
keep looking and RUN RUN RUN from Cymed. same thing it doesnt pay the bills. they offer benefits but then you never get enough lines to keep them. i am also single and need health insurcance. cant keep it though.
Cymed
My experience at Cymed has been a good one and I definitely make more than $16 an hour. Excellent platform, and pay period every other week by direct deposit. They also offer benefits for full time. I would think your best bet would be to try part-time and see how it goes before dumping your other job. No matter what, making a switch takes some time to get up and running. They do outsource to the Phillipines, but I have had absolutely no problems with running out of work. Good luck.

Cymed
I generally look at how my lines I do by the hour and my average is 175-225/hr. I am still learning a new account so hope to increase this. I think a lot depends on what kind of account you are on, your team lead, etc. No matter what, switching is hard and takes time to get in the groove. Personally, I would not make another move without trying the company out part time before making the switch. I found out the hard way there is a lot of bait and switch that goes on with these companies now a days. So far, so good at Cymed for me.
cymed
run run run. not enough work. read the post from a few days ago.
cymed
lots of posts on the board about them. insurance premiums are high and if you get enough work to keep the benefits consider your self lucky. i had to go elsewhere. not flexible at all.
Cymed
thats exactly what they are doing. i bought the line and have since moved on.
cymed
agree. thats why i moved on. they have another ad again.
Cymed
This week our office seems to be having a big problem with no work.
Cymed
check old posts. major complaint is always running out of work.
cymed
May I ask you folks what region/office you were hired for?  I'm wondering if it is a specific office that is having the problem or if it's company-wide?  Don't they have several regions?  Doesn't make sense that they continue to advertise, but you guys are having to leave because of lack of work.  Any opinions?