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Serving Over 20,000 US Medical Transcriptionists

I wholeheartedly agree

Posted By: Metrochick on 2005-12-10
In Reply to: Here's an idea...sm - no brainer

The idea is to get people who want to work weekends. Do not eliminate good candidates just because they cannnot work weekends. This is why Transcend is having a problem. Plenty of people would work Mon-Fri.


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I agree wholeheartedly
Transtech used to give a bonus if you sent less than a certain percentage of reports to QA but the problem was that the MT would type anything to avoid a blank and send it on without bothering to double-check.

On the flip side, a lot of people apparently didn't care about the QA bonus and they left the reports for QA to fill in because they were either not knowledgeable or resourceful enough to complete the reports themselves, so they left the dirty work to QA. Then, QA had to look up information that the MT should have looked up in the first place. And nothing was ever done about it. Laziness was rewarded at TT.

I used to work in QA at Transtech and I speak the truth. Quality work was not rewarded there. What was rewarded was sending any old garbage to the client, but when garbage was sent to QA - nothing was done about it.

I moved to a job where QA actually means something. Where quality actually means something. I never got that vibe during my employment at TransTech. They were nice people but the QA process was sorely lacking. I hope that has changed over the past year but I really doubt it.

And, no, there was no way that every employee at TransTech had at least 5 years' experience.
I agree wholeheartedly
Just wanted to let the person know that overall they are a good company, not perfect, but good enough for me to recommend them. I worked for them for almost 3 years.
i wholeheartedly agree!!
x
Thank you, Admin. I agree wholeheartedly. NM
..
I also wholeheartedly agree with this post.
x
I wholeheartedly agree, stay away from SPi
or you are just looking to get into a bad situation.
I wholeheartedly agree. They start everyone no
matter how experienced, no matter how well you aced the testing on a tier system of pay, everyone starting out around 7.5 cents per line.

You get no respect from this company!
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.

Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -

my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...

many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.

from what I see it is getting worse every month so I am not sure how we can make a difference.
Excellent post. Agree wholeheartedly. sm
The dictator must take responsibility for what is dictated. In addition, today's MTs aren't as adept at editing as those of us who had proper training, use the appropriate resources, and do not use Google as our exclusive resource.

If you frequent the word boards, you will see what I mean. A couple of days ago, an MT posed a question that her ESL doc said that the patient worked in a laundry. She wanted to change it to laundramat. The MT admitted she did not know that a laundry was a place! These new MTs don't even own an English dictionary.

I initially had a hard time dealing with the verbatim concept. After seeing several reasons for its initiation, I've happily resigned myself to light editing as client allows. I got over it. Look around you and you will also see how this industry has changed in the last 10 years. It ain't what it used to be. Time to roll with the changes.
I knew what you meant, and I wholeheartedly agree!

If one cannot trust their hourly employees to do a good job especially when on the norm there are evaluations on employees at some point time, then what have we got here?  To simply say there must be a minimum production is like saying we're slaves to the grind. 


Countless and I mean countless times when I worked on-site, I was pulled to a different area to help answer phones and even perform EKGs (yup), and I never bellyached that my typing was getting behind UNTIL the manager wanted the TAT report from me.  Oh yeah, every so often, she needed to report to her superiors what day we were working on.  What a joke! 


No matter how hard we tried, we were treated like the machines people expect us to be with not even a thanks. 


I agree wholeheartedly! I stand my ground. USA only. sm
I have had clients threaten to look elsewhere for a lower price and I tell them, please do so. I have to agree with you here, they always come back willing to pay the rate and happy to have the quality and service I provide.

I have never lost a client forever to offshore, will never offshore, and sooner or later all MT work will be back on US soil again. Believe me, it will happen eventually.
Wholeheartedly agree - wouldn't bother with test (sm)
You would have felt really good after you left.
I agree wholeheartedly. The owner is not a timid person and has
and even though I don't work for her, I'd stand up for her any day of the week. If the original poster has an ax to grind, it certainly doesn't make him/her come across as a _professional_ by making a slanderous remark and then acting like a juvenile. It is certainly the owner's right to conduct business in a manner that is best for the company and changing one's mind about who to do business with is her right in order serve her company, clients and employees best interests.
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
I believe you wholeheartedly....
Your debit card is another.....  Your resume posted on the internet is another way to find out about you.....  Online banking can be a great tracker and so can facebook...  the list goes on and on........ 
I'd have to disagree with you wholeheartedly.
I worked there for years and saw large groups of people leaving at least on 3 or 4 different occasions.  They are always advertising for new MTs, and a good majority of their work is VR with heavy turnover in accounts.  VR is supposed to cut down on the need for new MTs, so do the math yourself.  They always say that they're getting new accounts, but it doesn't make much difference if getting 2 small accounts and a huge one dumps them or the 2 new accounts go VR and they only need half the MTs they needed to go-live.  They are NOT one of the better companies to work for and many, many people have had the same bad experiences with them.  Just read the archives.
RE: I'd have to disagree with you wholeheartedly.
Don't need to read archives. Work there currently and do not have the problems you describe.
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
I agree, absolutely agree
and I might say, this is keeping updated in ALLLL specialities and subspecialities, drugs, instruments, and on and on. It is not a good profession for sure and sadly it is the MTs who are being very definitely HAD
Agree 100%
STAY away!
Nobody is going to agree anyway. LOL
And nobody has worked for every company in the U.S. to be able to offer an informed opinion.
Agree

I agree also.  I do think that each company has its MTs that have not one thing good to say about the company and on the flip side, there are many that love it.  I have worked at a few different companies in my time and find through experience on this forum to be true.  I absolutely love Transcend.  There are a few things that aren't perfect in my book, but the good far outweighs the bad.  The thing that I hate, though, is if you have anything good at all to say about your company, you are either management, lying, or a cheerleader.  I think that people love to believe the worst. 


I also have found out through my travels that things can vary greatly from one employee to another even though they may work at the same company.  There may be a rule for you that does not apply to another, example - below one says Spheris would not allow someone to work at MQ also but there is an MT who is doing it with permission.  An MT can get on here and argue all day long that this or that doesn't happen at their company but it may very well happen for another MT.  It is so humerous to me to see that we believe that being employed at a company, in our remote homes, that we think we know everything about that company and how it operates with the other remote MTs - MTs that more than likely we don't even know. 


 


I agree 100%.
I agree 100%
I don't agree entirely.

When offshore outsourcing first began many clients began jumping on that bandwagon thinking they were going to be able to save money.  That resulted in a great number of clinics and hospitals eliminating their in-house transcription departments because of 1) reduction in overhead expense by outsourcing a whole department and 2) realizing an even greater reduction in expenses by using foreign labor at less cost than domestic transcription wages.  The trend is beginning to come full circle now and because of quality issues and the higher cost of risk management more clients are demanding that their medical records information stay in the United States.  A lot of MTSOs now advertising are stating right in their ads NO OFFSHORE MTs NEED APPLY.  Clients are beginning to see that it wasn't as cost effective as they thought it would be because it actually ends up costing more in the long run either in quality or risk management. Some hospitals and clinics are actually bringing work back in house again and only using domestic vendors for overflow work.  I think sooner or later unless the quality of VR improves it will have the same result. 


i agree
I also had a similar experience last year and did not like it at all. It was a total mistake.
Yes, I agree

Thank you for posting this!  I am also very happy with Amphion.  It is nice to hear a positive experience for a change.  I hope your post will help other MTs searching for work realize that there really are some good companies out there!



I agree--
They will make your life miserable with every nit picking thing they can think of to get you to quit. Again, this was my experience, no one has to agree with me.
Agree
but I thought that she was referring to simply putting it in a diagnosis, not coding.
Agree
LOL......I understood that she was just transcribing the numbers as they're dictated. And, we all know the docs don't always give the "dash" (-) or "slash" (/) word when it needs to be typed in.

I wasn't trying to help code, been a while since I did that, just trying to help make sure her question was answered. (No offense intended.) :)
I agree with QT
QT EASY platform -- a few mushmouths -- mainly PAs very few ESLs -- also FutureNet is a good company  -- direct deposit as statutory by they will express mail checks and good cpl rate -- sorry for the typos  -- just got done for the night and no fingers left
I agree..
I left after sitting for five hours and getting 2 reports, this was Transcend who bought MDI. Then, there was the sound issues.

The staff was just great though!
I agree with everything you said....
It just seems like Transcend is the company to bash this month, but I am extremely happy
I Agree.....
There are so many "cherry-pickers" on the account(s) I work on, it makes me crazy. Some of us get stuck doing the hardest jobs and the others breeze through.
I agree 100%. (sm)
Someone here had a bad experience and has made it her goal in life to run this company down. Maybe she didn't come up to par....actually you can tell that by her messages. I have only been with OSi about 6 months, but will be staying till I retire.
I agree!

Definately the meanest on this board.  Always has something to say, whether it pertains or not...


I agree
the swearing on the boards and making fun of other people, pathetic.  I thought we were all grown ups here.  I can't believe that some of these grown women sound more immature than my 11 year old. 
Agree! LOL (nm)
.
I agree
No I don't work out of the Amherst office -- have heard so much about them on this board.... I work out of the Orange CA office and last week except for 1 day -- it was like pulling teeth to get enough work to keep me busy during the day. Now, I am face today with either sitting babysitting my computer all day just waiting for work or taking the day off either unpaid or burn some PTO. Can't really afford either, but this is just stupid. If I get my butt out of bed and "at my job" by my start time.... I should get paid whether there is anything to do or not.
Agree, besides, what one co does, the others will
zz
I agree. sm
Not a very good place to work. Communication was horrible when I was there.
Agree with above
Yes, they pay for downtime.  The only time they do not is if is due to something on your end like electric failure or internet failure.  If there is no work or if their computer breaks or system is down, they pay $12/hr downtime.  In my experience, there is also the option of making up the time if only a few hours or so (which equates to more than $12/hr for me, so I have always made time up if I could).      
I agree with aa
Here are the good points: They do apparently pay for spaces now. I would confirm this if you apply.

They seem to have plenty of work - you definitely won't be sitting around for days without work.

They pay approximately 5 days after the end of the pay period, which is actually pretty fast as payroll goes.

They do seem to have some interesting accounts, although I wouldn't know how you get on them.

If you can ignore the goofy emails that get sent out on a regular basis and try to ignore the inconsistent QA, they pretty much leave you alone. If you need benefits, though, look elsewhere.
Have to agree
I quit two weeks after training.
I agree
I am dealing with the same thing right now. It is frustrating to my family life. They call me at night a lot to work.
I agree..
Get rid of the middle man, the MTSO, if you can!

I just landed a fantastic opportunity with a clinic who has done exactly this and can afford to pay me twice the highest rate of the online companies, and I still work from home with a super flexible schedule. I also didn't need 10 years to land this job. I am closing in on two.

I suggest searching the ads for clinics and hospitals who are looking to hire you directly. That, or land your own account locally. Most of these online companies are really taking us for a ride!

I will never go back to 8 cpl knowing what I know now while the MTSOs are vacationing on the other half of what should be my pay


I agree!
Who would want 2 work 4 someone like that? Is this where MT is heading??? Sheesh.
I have to agree with you.
This is getting old. There are tens of thousands of MTs, many of which have the same thoughts. You need to get a grip on reality. Enough already.

I will agree with you there.
x
I would have to agree
The Indian typists work extremely hard. They work with rare breaks. I also found the managers to be very kind people. What I don't get is it's okay to work HERE for a foreign company, like Toyota, but how DARE anybody work for a foreign transcription company! What about Sony? Hyundai?
I have to agree...
I'm also disgruntled with this steady diet of acute care. I wouldn't mind a mix of acute care IF there were some easy stuff like chart notes and ER to blend in.  I sometimes regret having listed all my experience, since I think the lesser qualified MTs could be making much more money! 
I agree
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