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Serving Over 20,000 US Medical Transcriptionists

Transcend seems desperate

Posted By: another MT on 2005-12-09
In Reply to:

They have been advertizing like crazy, but why are they so picky?  You must work this......can't work that.....on and on, their ads drive me crazy!  Do they nit-pick their MTs too?


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Yup. Wonder if they are getting desperate?
Silly...silly company
They have to be desperate, noone
if they have any smarts whatsoever. Their sign-on bonus is nothing more than a joke. Noone will ever work for them long enough to collect.
She must be getting desperate.

If it's who I'm thinking it is (same initials), people are probably starting to catch on that this company (which used to be somewhat good a few years ago) now stinks.


Almost desperate to get out...

I hate transcription. It is mind-numbingly boring. Every day I have to work I get depressed. I have to force myself to do anything. I have been doing this for over 25 years. I worked six months as an editor. I loved that job, but unfortunately it was for a truly awful company - Interpro - and they crapped on us and I left. There is an ad on the job board for an Editor at - can you believe it - 8 dollars an hour. How insulting! I am going to try to hang in there for another four years until I can retire at age 62. I have one idea that I am going to try on a part-time basis and if that works out maybe I can cut my hours. From my lips (or fingers) to God's ears. I am glad I didn't know when I was 45 or 50 that I would still be doing this work at this age.


Because they are desperate for MTs
Good Luck and the door closes on its own.
They probably know how desperate and
..
They probably know how desperate and
... but I would NEVER be desperate enough to move to a country that treats its women as *property*.
They're desperate. nm
s
Cause some people are so desperate sm
for work that the companies can bully them into working whatever hours they want. Sorry that happened to you!
Define desperate
I think it depends on how desperate you are for the experience.    I worked for a company out of North Carolina at an extraordinarily low line rate, but they were the only company who would hire me with no practical experience whatsoever. I knew I had to suck it up and deal with less than minimum wage for a while and just put my time in. Fortunately I had backup money so my mortgage did not go unpaid during this time frame.   If you are just trying to get anyone to hire you, then you might want to take it at least for a while.  Horrible is better than nothing, sometimes.
How about if I am desperate for experience?
I am only in the application and testing process, and I have been thinking that I should just take any job I can get.  Are you saying that you advise against SS under all circumstances?
Call me Desperate! What would you do.
I have 30 years experience as an MT specializing in Ops, very unhappy with the National I just started wtih this month.  The pay is 9 cpl but there have been so many variables, I have not been able to make any money.  I've been working part-time for this small MTSO as an IC at 9 cpl where I can easily achieve 300 lph.  I have been offered a position as an employee at 8.25 cpl, only benefits health and life insurance.  I initially declined saying I could take no less than 9 cpl, but now having second thoughts because of not making any money with the National who has excellent benefits.  What would you do.  Input pleeeeez.
DESPERATE DILEMMA
I would like to get some feedback on whether or not I should give my current employer two weeks notice or just quit, effective immediately. Ordinarily I would always give two weeks but this situation is, I think, a bit different, so let me explain.

I've worked for this company for a number of years. For some time now I feel that the company has been trying to get me to quit (rather than firing me where they would have to pay unemployment). I know this sounds crazy, but I believe this is because I am too high a producer and they do not like paying me so much in terms of my benefits that are predicated on my daily production average. So, after a number of years of trying to slow me down by various means they tried the following: Rather than letting me type in the pool they began assigning me all the crappy, difficult jobs. When I asked about this they lied to me and told me they were not assigning my work but I know they are. Then when I still produced a lot, the person who runs the company started personally reviewing my work and picking it apart. I have always had 98+% on QA so my quality has always been there. Now I am getting nasty e-mails about some truly inconsequential mistake I made or telling me that I'm doing something the wrong way when, in fact, I had been instructed to do it this way, by this same person, for many years. I have been told that now, after so many years, all my work is being reviewed on a daily basis so that I do not continue to do these things. This has become a truly personal attack on me.

If I work for the two weeks after I give my notice, I doubt that I will see any of the money I make during this time. Over the summer I took, with their permission, some vacation in advance of accruing the time (they let people do that), so if I quit I would owe that money back. I have no problem with that, as that is only fair to them, but I have already worked enough this pay period so that they could just take this money I've already earned and we would be about even. If I work beyond this time I doubt I'd ever see the rest of the money.

I can't bear the thought of continuing to be subjected to this insulting person but want to do the right thing as an employee. I would never be able to go back to work there if I needed to, but I also cannot imaging ever wanting to with the way I have been treated. If I just quit, and did not work for the two weeks (assuming they would even want me to), I know I would be burning a bridge (probably already burned), but I would like to hear what others would do in my situation. It helps to get a fresh perspective, and I'm tired of agonizing over this.

I have two job offers and was thinking about trying one or both of them out, if possible, while I continued to work here, just doing the minimum I needed to do, until I decided what company to go with, since I realize it's not a good idea to leave a job until you have another one lined up. But even if these two other jobs were not right for me, they're making me so miserable that I don't think I could stay anyway. That being the case, I've thought about just quitting and then trying out the two other companies which would be a lot easier for me.

The options: 1) Give two weeks notice, but try out one or both of the other companies, and hope they pay me for the money I make in this period (minus what I owe them of course).
2) Quit effective immediately and try out one or both of the other companies.

What's the right thing to do????? Any thoughts appreciated.



I don't want to seem too pushy or to desperate (even though I am, lol) also another ? sm
I have an interview with another company tomorrow, I would like to wait on WebMedx, but how long can I ask the recruiter to wait on an answer 24-48 hours?


More Desperate Individuals
x
Diskriter is getting pretty desperate -
they are offshoring faster than your hands can type. They have lost a LOOOOAAADDD of transcribers and staff the past few months. Seems kind of odd that they are now willing to hire part timers.
spell: desperate ... desperado ...
.
Well, they must have mistaken me for a person who was desperate
I told them no thanks.  You would think that once they found an experienced MT, they would try to keep them instead of handing them crap.  Apparently, they cannot find anyone else because they have been calling me for weeks, but I was not available.  I decided to give them a try and look what they try to stiff me with.  Good grief.  Glad to be rid of this headache.  On to my next 4 job offers.
I am desperate for work, but I won't even touch that. nm
xx
Unfortunately there are new grads out there desperate for a break and some may take it. :( nm
nm
And just what question, pray tell, are you ever so desperate to ask?
That million dollar question that the MDI-MD posters are preventing you from asking?

You have our attention now.

You're in the limelight.

Fire away!!!

Honestly, sometimes the posters on this board are worse than toddlers tugging at their mothers' skirts for attention, lol!!!
Desperate seeking Rapidtext employee(s)
Please, if anyone out there is currently working for Rapidtext out of Newport Beach, CA, please, please contact me at mtmaven@yahoo.com. 
Wow, they sound like a bunch of desperate stalkers!
Glad I don't work for them!
Do they really think we're desperate, apparently so. I have 13 years experience, they ask for tha
and they come back to you with an offer to start of 6 cpl and you can get incentives where you COULD reach as high as 8 cpl. I just want to laugh. I mean, they are kidding, right?? We are still in America where the cost of living has become sky high, housing, food, and especially gas has gone up, yet we are getting less. I dont get it.
Yeah, my thoughts exactly. Just another get-rich scheme, preying on desperate
MTs who want a light at their tunnel. Most likely just a train in this case and another way to fill someone else's pockets off your vulnerability, but that is just my negative opinion. Been there done that...
New, naive, desperate, carpal tunnel, slow transcriptionists... I don't know.
x
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
they're desperate because they're sm
driving away all their employees with the horrible new changes they're implementing.  It's a mass exodus, and they couldn't keep up with their work load before all the departures. 
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend

Hi,


I hope you enjoy your training.  It is kinda rough the first day.  I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice.  I had 2 weeks of a slow period, which was frustrating.  However, this happens at all companies from time to time.  Especially in the summer.  I know this because I have worked at other companies and have had the same slow time.  At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it.  I have a very good line count and make good money. 


I may have to take on other accounts in the future, I don't know.  If I do, then I will.  Transcend is not the only company that this happens at.  It is all in how you look at it also.  The more you can do, the more valuable you are to your company.  This will only benefit you.  Of course it is not ideal, but sometimes unavoidable.  Yes, it does slow you down but this is just at first.  You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend.  I have found in my experience that the less flexible I am, the more limited I am.  In this line of work, that is not good. 


You will also hear about Transcend using VR.  I am getting ready to train on that.  I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is.  But the thing is, a lot of companies are going to be using it.  Maybe not all of them, but a lot.  It is a step towards the future and we have to learn to accept that.  I am not worried about doing it.  If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it.  I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts. 


All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead.  This is my experience and my opinion.  Good luck to you!


transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
MDI/Transcend
Wre they the same company or 2 different companies?  They are being lumped together a lot in posts.
MDI/Transcend
MDI was bought out by Transcend, but they work as a separate entity. It's like Time Warner and AOL.
Transcend/MDI
All the posts are too far down.  I can't keep up with all the drama way down there, so I thought we could bring it up here where it's easier to find! 
Which one MDI or Transcend?
nm
MDI/TRANSCEND
And if MDI/Transcend do become one company, I'm out the door....Transcend was a horrible place to work, and I would hate to see that happen to MDI. While it's not the perfect place, it beats Transcend all to he@@...
TRANSCEND
I do not work for Transcend, but have done my research!.  Has anyone stopped to look up info on Transcend?  Note that all upper management is comprised of men, and their salaries are all over $200K a year and then there's one AM who's salary is $200+K a year plus something like $10K bonuses every quarter, yeah, and they aren't making any money!  And here we all sit typing our fingers to the bone, barely ekking out a living while some CEO of a company, who by the way is not an MT, and has never transcribed, literally forgets that we are the back bone of his company, while upper management collects their 6 figure incomes, and forgets to recognize that without US he would have no 6 figure income!  Gee, how many lines is 200K????? It's all pubic information!  The good side is offshore!
Okay first it was MDI-FL, Transcend, MQ, SS
and now KS! The post below me is starting it now with Spheris. What is up with all of this? We all know that each and every company has their issues. We get it already. People are bashed on here if they say something good about a company, because they must be management, or if they say something bad, because they must be disgruntled. We all will not have the same experiences. Different strokes for different folks! I have worked for 4 of the companies listed above and have had a different experience with all of them. A few I would not go back to at all and 1 I have; however, just because Joe Blow had a better experience than I did doesn't mean I get on here to bash that person and INSIST they must be lying about their experience.

Can we all just agree to disagree on certain issues?
Transcend

To the questions about 20,000 lines per pay period, I noticed that the poster(s) are not saying whether that is post escription lines or preescription lines.  Beyond Text, or the other platforms that Transcend has.  In order to answer, these questions have to be more specific as to what platform someone is working on.


I get 20,000 lines per pay period, however, that's after they do the conversion rate on my account and take 20% of those total lines. Standard = transcribed.  Edited = VR lines.  And that puts me in the incentive.  The incentive Transcend has it the BEST in the business, and it is attainable. And they pay a shift diff for both weekend days, which I work to get the shif diff.


There's lots of questions of what to do when work is low, well work is not always low, and you have to go with the flow and work as hard as you can and  keep your butt in the chair, and not do dishes, laundry, clean, watch TV, play with the kids, visit with your husband, boyfriend, significant other, or any other activity that takes away from truly being productive.  Then when work is slow, there is less headache of worrying about whether to get your lines or not.  And NO I am not one of those people who works "off the clock" that only hurts all MTs in the long run.  I work my 8 hours, no more no less on the days I am scheduled.  However, if I missed some hours because of running out of work or slow work, I will get prior approval BEFORE I come on to make up the time, or wait until late when no one wants to work, which is usually between 6p and 9p.  Always with prior approval!


What I do is email my supervisor and ask her if it is alright to adjust my hours to accommodate the the flow of work.  There is also a tool on the internet with Transcend to see when everyone's schedule and to be fair what I do is work when there is very little coverage, or hours when there is a break in coverage, that ensures that there is work, but you have to be flexible.  I have found that many of the MTs that work and complain about not getting their lines want banking hours, and this is not a 9-5 job, M-F.  I work BOTH weekend days and ALWAYS have plenty of work.  In the few months that I have been with Transcend work was slow on one weekend day, otherwise I can manage to get usually about 3000 lines per day on the weekends, now that's VR and transcribed lines combined, and NO I am not typing 3000 lines, but remember there's a conversion formula.  I usually work a split shift on the weekends, there's work in there in the a.m. and then I start up in the afternoon (when NO ONE is around) on the weekends, and I have plenty of lines on the weekend evenings. That's how you get your lines, you work the hours no one wants. 


And a comment to the posters down further on the board.  Everyone is correct about speaking up.  So few people do that, and chose to fly "under the radar" because of fear of "making waves."  Well, there are those of us who make the waves, and do not fly under the radar, and we are the people that help make it better for those who want to sit back and put negative posts on these boards, but do nothing to make it better.  It's like the people who complain about who we put in office, but they do not VOTE!  If you do not vote, you have no say in what happens.  That one vote could make a difference, and the same with MT.  We need to be more unified as MTs and then the nationals might sit up and listen.  We need to refuse to transcribe, edit, etc., all these horrible dictators for the ridiculous rate of money they offer, if we all got together and stuck together and had ONE VOICE, we WOULD MAKE  a DIFFERENCE!  I have been very successful in this business for almost 30 years, and have been in management in 2 soon to be 3 companies, and the only way I got where I am is to SPEAK UP and get noticed!  Otherwise, you are just another stereotyped warm body in stretch pants with a cigarette hanging out your mouth and a beehive hairdo to these companies.  (Nothing wrong with stretch pants, beehive hairdos nor cigarettes either, if that is your choice, to each his own) but that is how most nationals see transcriptionists, and that is just not so. 


Do not let anyone tell you that it is a "privilege" to work at home.  It is not a privilege, it is the only arena for us to work in because almost all transcription is done in the virtual office.  So it is no longer a privilege and I will correct anyone who makes that statement.  If you do not work at home, you most likely cannot be an MT.


Most of us are well educated, intelligent women, who love our families, who love what we do, and enjoy transcription.  But we can't make any changes if people do not "vote."


I am management, but not at Transcend.


 


Transcend
Transcend does not pay 10 cpl anymore.
Transcend

Just curious.


Does Transcend have a "honeymoon" period or bait and switch like some other larger companies I've heard of and do they overstaff accounts with MTs?  And, if you know, do they cherry-pick like some others I've heard of?  TIA.


RE: Transcend
No to all of the above.