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I worked there for 2 years and am glad I left

Posted By: just me on 2005-08-03
In Reply to: Well-I don't have anything positive - Transcender

However, I have several friends that still work there, love it and probably will never leave. I personally choose not to work for a company that outsources overseas. Just my opinion though.


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I worked for MQ for 12+ years, left in
6/07. Up until 1/07 it was a good place to work. But in 1/07 they started losing accounts and in 6/07 changed the incentive plan to the point I was losing $600 a month, not to mention the inflexibility of schedules, no communication, lack of raises (did not have one in 5 years), etc. I have never once regretted leaving especially after reading the MQ Board. If you just start there and did not go through the changes it might be okay, but if you have a choice to not go there.
Been here about a month, but worked for them 3 years ago and never should have left.
I left the first time cuz DH (now my EX-DH) was less then cooperative to say the least.

I LOVE it here.
I wasn' screaming...I left MQ after 8 years and worked for MDI-MD
for 1 month before I finally went to where I am now.  I just asked if anyone else got theirs.  I got mine from MQ and now I have to wait for 2 more.  It was just a generalized question, not accusatory at all.  What a jerk!
For radiology, Keystrokes is the best. I worked at MQ for 8 years and left in January. sm
Wish I had done it two years ago. Lots of work, easy accounts, great team leads! I am making less per report but more each check because of better account with more work available!
Well, I am the OP and I am certainly glad I left there! sm
I did not have enough work on 2 different accounts and now the side I did work on is being shipped over to another company, so thank God I did leave. I never should have went there to begin with. Is it just another large company worried about one thing, MAKING MONEY and lots of it. They may "act" like they care about their MTs, but they don't care how it gets done, just that it gets done in TAT and they do not care if all the MTs have work. Also, did you ever think about the fact that when you jump on and work when it is not actually your scheduled time to work, then you are taking away work from those MTs that are actually working their scheduled. I also did over 20,000 lines this payperiod and only have 1 main account and work is NOT slow!!! If you like Transcend, fine, but there are certainly a lot of people out there who believe they overhire and overstaff to keep the TAT's shorter. Like I said, as long at TAT is being met, they don't give a hoot if there are MTs who do not have work. They still make their money, no matter who types it! Keep cheering, one day it will come back and bite you in the backside!
so glad I left them
in a heartbeat!
SO GLAD I left when I did...
when this company first started 'growing' they took on TMs and MTs from another company I knew only too well about ('pack of wolves' their own support people called them)...and they outright took all the good work for themselves, and left many of us out in the cold. I was pushed out, squeezed out because of no work, no money...I was barely making 1000 lines a day when I left, and NOT because I was not competent - I was ready, willing, and able to work...they just would not let me.

A lot of the same type behavior you so eloquently describe here...

Now with the ASR sounds like the same behavior going on...

They still outsource overseas, too, no doubt.

As an aside - like you, I also started with a great TM, hours, everyone wonderfully nice, etc.; however, once the new TMs came, their word was law and no one would go against them...
I'm glad I left them when I did.
I worked for them last year for almost the entire year. I never had any real problems with getting paid. My checks might have been a day or 2 late at times but none ever bounced. I loved the accounts that I had with them. The only big problem I had was that they had problems sometimes with voice files being lost and not transferred to me when they should have been and then Donna would have a tantrum and want them done immediately when it wasn't my fault they were late in the first place. I finally had enough of that though. Boy am I glad I left when I did. I always kind of had an eery feeling about them though.

I wish all the MTs who are going through this much luck. I hope you get paid soon.
LOL, Wah? I'm glad I left during....sm
the training period. I was one of those who couldn't get the 5-report/20-min dications due to low work, and also the inconsistent QA. I'm glad I left before I got to meet catwoman and contract/spec changes. Thank you!
Yup, I left a year ago myself and am very glad that I did!
HUGE waste of time. They treat their employees like dirt. It would take me about an hour to write about how horrible they are. Stay away! There are much, much better companies out there to work for!
I left Spheris in September and glad I did
Went to Webmedx and LOTS of work even over the holidays, better base rate, too.
Cbay doesn't sound good. Glad I left
the Q when I did.  I really hashed over that decision, but I am so glad I did.  There will be a lot of people looking for work very soon.  I wouldn't wait around until all the good spots are filled.
And we're glad you left too. Plenty of work for the rest of us. nm
.
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
I'm glad it worked out for you...sm
I hope mine goes as well as your did. Thanks again for your input.
Glad it worked out
The way things are now, it seems everyone wants lots of experience.

The old days of on-the-job training weren't such a bad thing. No degree can take the place of starting from the bottom and working up!
I am glad it worked out for you. sm
The only problem I have is I just wish I could get on accounts that were not so time consuming with doing other things like filling things in, verifying, researching for each document other than just typing it up.  The editing part looks horrible also, too many changing and retyping of headings and sentences.  Needless to say since I spend so much time on quality my quantity suffers greatly.  I do agree the work is there, just need to learn all the changing account specifics and try to keep some kind of line count up.
I am glad you know who they are; I don't. I have worked for several companies
as QA and in all but one case, the QA manager was an MT with much experience. The job I have now, the QA have a lot of latitude with the MTs and mentor, but none of them have the attitude of feeling better than the MTs or project it. It sounds as if you are trying to talk yourself out of it. I love my job and I love working with the MTs. It is all in what you want out of the job how the job will be. You must like doing QA though because you will not make the hourly rate that you would make doing MT work if you were a fast MT (like I was). I enjoy doing my job. I cannot find anything that I can say against QA other than the fact that there are cheap companies out there that try to get away with paying QA by the line and I would avoid them like the plague because that's what they are. They truly cannot care about quality if they pay on quantity for their final product.
I'm glad it worked out, but if she is paying you
she has to have some information on you, phone number, address, etc. 
I'm glad they worked things out for you (sm)
I've been with them nearly 2 years now and they have been more than fair and flexible with me.  Good Luck to you!
Good for you!!! I am glad it worked out. nm
x
Worked there for a very short time. Glad to be gone.
//
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
I have known her for 8 years. She is miles ahead of OSI and I'm glad out of the viper pit
She has never been fired before but she blew it off and is already working. She could have w11m offered some significant skills in many ways if they had beev brimming the comopanybck to life.;
I'm glad they pay you on time. When I worked there, they frequently "fudged" sm

on the date they would mail the checks out.  In my contract, it stated that they would be mailed from Oldsmar or Tampa (I cannot remember), and they would adjust the postage meter to read the date it was supposed to be sent out, but then the postmark from the post office would be several days later. 


My experience was much like the other posters.  They hired me at 10 cents per gross line and gave me a crappy account.  I was switched to a clinic account, and I was making lines hand over fist, but then they switched me back to the crappy account.  And when work would dry up, I'd call and Crystal would just laugh and tell me to take the day off.


I'm glad if they had improved.


Just left after 5 years...

Up until Jan 1, it was fine, although my line rate was low.   They had bonuses that made up for that.  Then came Jan 1.  They took away the bonuses, which halved my income.  They promised a raise in my line rate, but it always got lost or forgotten, until I finally got sick of asking about it and gave up.  Before Jan 1, I ran out of work twice in the entire 5 years I was there.  After Jan 1, I ran out at the very least twice a week. 


If you do decide to work for them, make sure you get the line rate you want up front.  Once you are there, they never give raises.  Even when they promise them to you, it won't show up on your check, someone will have to check on it, and they will never get back to you. 


I left there maybe 3 years ago and
the part you mention about the 'medical lesson' reminded me of an embarrassing episode - I was taken to task because I put peridium instead of Pyridium - was just typing what I heard and meant to go back and fix and missed it on my reread and you would have thought I was in kindergarten the way I was taken to task for it.  I do  QA now myself and I know it was a bad error but give me a break - I'm the type that beats myself up and don't need to do them for me!!
I left for 2 years...
Boy was I happy. Then DH's business slowed down and I had to get a part-time job, figured I might as well get back in MT. Man, was I rusty after 2 years.

Now, I'm really wanting to get out but am afraid of that Rusty period if I decide to get back in.

I think I'm going to just help market my DH's business and maybe try to find a couple of accounts on my own.

I am sooooo miserable doing this. I have worked since this morning and barely got 500 lines. I'm bored and miserable.

I thought about going back to school. My kids are finally in school all day so I do have options now. Jobs are slow around here though, right now. Wonder if I can deal with 'office politics'. Of course it's not like I don't deal with it now, just more of a passive-aggressive-type office politics.

Anyway, going to take something for this borderline migraine!
I was there for 3+ years and still left
Things started going from good to bad.  Like I said it has alot to do with the account you have.  Lost an account that was absolutely the best, but had in-house hospital girls cherry picking there also, proved it and was told that was a HIPAA violation and not to be doing that.  I had just stumbled onto the fact and was in a position to prove it, which I did and had been saying so forever and a day.  We had in-house hospital girls along with the KS girls and cherry-picking going on a daily basis and that is still going on more than one account.  We were told there was nothing that could be done about it. If you want to deal with that crap and be told that I say go for it.  There are not many out there that care to deal with that.  But you will never know until you try it.
not me, left there over 5 years ago. just trying to help out sm
a fellow MT so she does not take a job that will make her unhappy, like it was your business anyway.
I left 2 years ago for same...
they are like this always. A revolving door. They just keep hiring and people keep dropping out for this, but they are always covered. the only ones paid are the recruters.
I left MQ after 11 years too...sm
I made the move about two months ago to KS - and I love it! No more time clock! And REAL PEOPLE to talk to if you have a problem. ALSO, ONE ACCOUNT and all the work I want. I don't know if this will apply to your account, but be sure you dont use ATT long distance for ULD. I did, and had to miss a few days of work while waiting for Charter to come out. (No one at KS told me I couldn't use ATT, but they did tell me they are advising future employees so they won't have the same problem. Other than that, the freedom from being out from under MQ will overwhelm you! Congratulations!

I left the Q after 18 years for TT. I am very
happy here. You are treated like a real person. Work can get a little low at times, but that happens everywhere. I think you will be happy here.
over 2 years ago I left WMX because of $200
a payperiod cut in pay after working on VR there. you mean they are lowering even further? I was there 2 years and when I had started it was the best company around.

boy was I wrong. once that pay cut hit and I started questioning, they turned on me as did a lot of people on this board.

that was at a time former MQ people had almost completely taken over and they sort of turned it into MQ philosophy, in my opinion. attitudes changed, everyone got meaner/nastier, and that wonderful job I had with all the nice people, GONE in a heartbeat. my supervisor got changed and well thank goodness I left when I did.

I feel your pain - there are no jobs out there really. 1 job opening and probably 500 MTs apply. anyone who tells you it is easy or there are jobs is I think in denial. who cares what those people think, we know differently.

we missed the boat on forming some type of (labor) organization. I know 'union' is a bad word and as with anything these days not to be trusted, but we have absolutely no representation or advocacy whatsoever. this is ridiculous, like living in China. ever see how Chinese people work? I saw a documentary and trust me we are not far from it.

you think it will not happen? it will exactly happen. this profession for some reason attracts a lot of sadistic people...too many with really bad attitudes.
I left a couple of years ago
From what I heard they still deduct like crazy but maybe they are better now than they used to be.
I was with MQ for 11 years and left last summer.
The changes after 1/1/06 were not to my taste. And from what I can see over on the MQ forum, it hasn't gotten better. I started with TT last October and have really liked it. I've only run out of work a few times, and have had work in my backup. The office staff is wonderful. It was a very good move for me.
IMO is it that bad. I left after 12+ years. As of July 1 no
incentive, replaced with a quarterly bonus that is almost impossible to obtain - also the amount of bonus is subject to how many MTs receive it and how much they decide to pay out for cpl. Also if you like transcribing 8-10 or more different accounts a day then go for it. A good many of us lost our primaries and went to a national pool and some were reporting 25 different accounts in 1 day. Impossible to obtain line count and/or quality. They are now apparently losing many accounts because of the poor quality of dictation.
I left after 7 years, and am much happier,
after MTing for 30+ years, i too dread learning new things. I find the bayscribe platform to be not as perfect as DQS in some respects, but much simpler in others. It was a heck of a lot easier to learn! another big bonus was being able to transfer my Expanders over. but like another poster said, my stress level is 0 now, i am not reduced to complaining all the time and i suggest you go on with your thought to move on. i don't regret it one bit.
I left more than 2 years ago and went to Keystrokes...
I am way happier
I just left there last month after 2 years -
I had been really happy with my job until about last November. I finally even applied for and received unemployment. Not only was my line count down from 20,000 a pay period to sometimes 7000-8000, but that also meant my line rate of pay was down because of their tiered schedule. It did not seem to matter how much I asked or complained about the work and begged for more, there was always an excuse.
I worked there as an MT..... was not happy and left.

I worked there for 2 years.  There were a lot of policies there that I did not like.  I left there and found a company that is better suited to me and treats their employees much better.


 


How long have you been there?  I know leaving the comfort of a job is tough but there are much better companies to work for (in my opinon anyway)


I worked for them for 3 months and left. Always
of full time lines, so no sign on bonus. I had an 80% ESL account and I cared more about the quality, so I made less than 900 dollars a payperiod. Great quality, good for them and my conscience, but not enough money to live on, no sign on bonus and no benefits. I left for a company where I am already far exceeding 900 dollars a payperiod with no sweat. BTW: No incentive or good QA bonuses at Transcend, so that was no help. No differential either. They do pay overtime, but that is not so great when you are trying to make sure you understand multiple foreign accents. Good luck to you.
I too worked for Milner and left sm

2 years ago.  I experienced alot of the same treatment the orgiinal poster experienced.  Everyones situation is different but don't discount anyone's experience.  Just because one MT had a good experience doesn't mean everyone will and visa versa.


I too worked for Milner and left sm

2 years ago.  I experienced alot of the same treatment the orgiinal poster experienced.  Everyones situation is different but don't discount anyone's experience.  Just because one MT had a good experience doesn't mean everyone will and visa versa.


Poster said she left there at least 4 years ago. did not say she knew what was going on now.
x
Well, I left MQ after 8 years last summer to go to Keystrokes (sm)

so I would have to say Keystrokes.  I have plenty of work and love my account and Keystrokes gave me primarily what I asked for as far as what specialty I wanted to type. I work in Meditech but there are other platforms there, it just depends on your account. MedQuist was a great place to work for about the first 7 years.  In January 2006 they introduced what they called the Rewards Plan and after that my work dried up in a hurry and I lost a LOT of money by staying there. But there are still people at MQ who have plenty of work and like it there, the way I felt about it in the old days. Both places have positive qualities but I am happier now at Keystrokes. It also depends on what you are looking for as far as how large of a company you want to work for...MQ is a big national, KS is much smaller and more personalized.  Good Luck!



I was there 12 years, left 3 weeks ago. Many are leaving. (nm)
x
I left after 14+ years. I loved MQ and my PS until July 1. sm
I left for another company. I started with the new company and also with Instant Text on the same day....threw myself into the fire! I so struggled the first 2 weeks and even questioned both on here. I decided to stick it out, and I have to tell you that I definitely am getting settled and love it. When you see dictator names and report types come up that you actually RECOGNIZE, the feeling is amazing. Even tho I felt that i was struggling, I made a bonus for my first full pay period. The grass..IS GREENER! Good luck
Run, run away. I just left after working for them for 12 years . Go to their forum
and read a little bit.
I just left MQ after 12 years, read their board before
thinking about them.