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I would definitely notify management. Also, on this account you really can't tell

Posted By: TTMT2 on 2006-10-25
In Reply to: Question for old time TransTech MTs. - TTMT

if it's in QA or not because there is no upload status code so I would assume that it is.


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I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.

I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
Please notify the supervisor or QA (sm)
Many of us were QA'd for weeks because they had the luxury of taking the time with us then.  This is a good thing.  They will eventually take care of all this, but if it is a priority, which I think this is, it will be taken care of pronto.  Just do it.
I have the same situation you do and I, too, notify -
out of courtesy. Like you, I don't HAVE to, but I do out of respect not only for my MTSO but for the acount and the patients - all of which I do not want to lose. It's not all about what I want.

I understand exactly where you are coming from.


OK thanks. Can I give you my email somehow so you can notify me if/when they are? (nm)
x
I think you should check with your employer. It seems to me they would have to notify you,
because I think they would have to offer you COBRA, which you probably couldn't afford anyway as you would have to pay the full premium, but it seems like you would have to be notified that you benefits were being terminated.
Simple solution: Notify the IRS.

x


Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues.  So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
If you can't do it, notify tech support. Maybe there is a problem.
nm
Has payroll come in-house already? They said they would notify us when this happaned.
Is our HR and payroll oursourced still?  I have not heard that TT has taken back HR and payroll in the TT office yet.  Has anyone heard this?
Notify Wage and Hour Division in your state....
xx
Keystrokes - How do they notify you if you qualified for vacation time? Thanks! nm
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
Hello Management

Give me a break!  You are a supervisor, and I know who you are.  Spare us this bologna.


 


SB


If only more management could be like you!
I'd buy you a drink as well! Thank you for the kind words.
Management again??!!!
kidding. "Excellent program", is that why everyone is leaving OSi, because it is so good??!!!
Management...don't you have anything to do?
If TT is growing by leaps and bounds, how do you have the time to get on here and contradict the truth?  You don't like negatives about your company, but you're not perfect either.
I am not management -- I don't even
work for them anymore! You can state your opinion, but you are giving inaccurate information about things such as benefits and whether or not you can use ShortHand. Obviously I wasn't all that thrilled with them either or I would still be there.
lol, I have been an MT for 20+ yrs and many of them in management.
x
I don't know when the management...SM
was ever great, it was bad 4 years ago when I was there and from your description things haven't changed a bit since then.  A bunch of office people with titles, the MTs typing all the work are ignored, avoided and treated badly.  We used to call the office in Pittsburgh a kingdom because it was filled with people who never worked past 4:00 in the afternoon, 2:00 on Fridays...never to be heard from until Monday around 9:00 AM.
Not management
I never said I agreed with them docking your pay for errors.  BUT, I did say that they only do it if you fall below 98%.  Isn't this the norm?  Keeping an accuracy rate of 98% or better?  So why would you worry about being docked if you maintain 98% or better?  They are like any other MT companies, they want quality reports. 
Not Management
potatoMT RIGHT ON

NOT management and sorry you could not cut it. nm
x
Definitely has to be management ..SS
AMEN !!!
I am definitely NOT their management.......
or anyone else's for that matter.  I am just a lowly pee-on MT with 6 years experience trying to make an honest living, and get nothing but lies from this company.  I am looking for other work, just like the others who have emailed me privately, who also work for them now and are in the same predicament that I am in.  Work flow lying is the main problem with this company.  They say there is none, but, in fact, there is.  They just turn you off.  When there is work, why not give it to us???  This question has been asked by us more than once.  Lots more companies out there, so we will just keep looking.
Why don't you take this up with management. (sm)
As far as bonuses being offered unnecessarily on weekends, I think they like to be caught up as best they can on Mon morning, unlike a lot of services who get behind on the weekends.  I don't think it really has anything to do wtih overstaffing. JMO.  I thought there is extra pay for Sat or Sunday anyway, isn't there?
Must be management. They are NOT one of the
best companies, the absolute worst one I have ever had contact with and if you look through the archives there are many, many more who agree with me. 
I am not management.
I am a very hard-working, high-producing MT who has as much to lose as the next MT. I, however, am choosing to keep an open mind and know that my work speaks for itself and decided that this new opportunity for me sounds like a good one. More work, job opportunities, and help in becoming an even better producer sounds good to me; guess not to every MT though.
I'm not Management... (sm)
What, you think I'm a *plant* because I'm seeing it half-full instead of half-empty? LOL If you'll go back and read a couple of my earlier posts regarding this whole thing, you'll notice that I worked for MQ (until they were bought out by furrinners) and I've been around for 16 years as an MT - IC, SE, employee -- but never as Management.

All I'm doing is repeating (again) what was explained to the DRC employees in the web conference and what has already been posted here to be read by anyone: If the client requires USA-based MTs, that's the DRC side. Yes, they'll charge more for the USA-based MTs (who will be paid more than the Indian MTs) and it would therefore be in Acusis' best interest to have as many USA-requiring clients as possible. Yes?

(Unless, of course, you're going along with the suspicion that the Indian MTs will be passed off as USA MTs and the clients won't know the difference.) (And man's first steps on the moon were filmed on a Hollywood sound stage made to look like green cheese...)


NOT MANAGEMENT
But I love working for Transcend, what is wrong with someone saying that? They are flexible and do pay very well.
Management

Okay, now I KNOW management is posting here.  I am the person who left 3 times.  Twice due to medical.  HOWEVER, I only made 2 friends at DSG who were not management, neither one is stil at DSG.  Both told me to leave a long time ago.  Both were treated badly and that is why they left.  I never believed them. 


Besides anyone who knows that I tried to come back a 4th time would have to be management, think about it!


I took Karen's advice and moved on.  I am very happy where I am at and in fact, I am very thankful that DSG did not take me back as I would have stayed there forever and worked a lot longer/harder/dumber for less money than I am making now. 


I do not have bad things to say about DSG, only that I was disappointnted that I was told I could come back if openings when my mother-in-law had recoverd and that was a lie or changed minds or whatever you want to say.  I would not change the way things turned out.  I am very happy where I am now.  So THANK YOU DSG!  They were good to me 3 times and 3 times I was charmed.  There was just not meant to be a 4th time.  Again, different people different experiences.  Try DSG, don't try DSG no longer makes any difference to me.  I will not dog DSG, but I will not defend them either.   I hope Lynda's friend moves on as I did.  I think she is better off if they did this to her after she stayed with them without leaving like I did for 4 years.   


Thank you - no I am not management.
But the happy ones are always accused of being management.
I am NOT Management

I have to say that my tenure at Transtech has been the most pleasant experience I have had with any national company.  They do actually care about their MT's instead of just caring about the best way to screw them out of something.  They are in a completely different class - and I hope they stay that way. 


I am writing this to give encouragement to the disheartened MT's who have been bruised, berated, and battered by unqualified, uncaring, power-tripping people in Management - I have been there, and there is hope.  There are good companies out there, and you just have to find them.  Most of the people I know have not been fortunate enough to have found the perfect MTSO the first time around.  We have job hopped too many times and it's no fun. 


I miss the camaraderie of my former jobs in offices - but I make certain to keep up with my old friends, go to the gym, take continuing ed classes, go for a jog during the day, jump in the pool if it's warm, go to luncheons at church, get a massage, etc.  It can get pretty depressing sitting in front of a computer all day, then when you get hounded for something that's not your fault in the first place by Management it makes you want to scream. 


Job hop if you must.  About 90% of these companies truly are awful, and the other 10% don't have the need to be constantly running ads because they are able to retain the BEST MT's, and TransTech is one of them. 


I see where some companies have been trashed on here - and rightly so - such that they don't even bother posting ads anymore but they are still desperately hurting for MT's because thankfully MT's are not putting up with the abuse anymore.  If you see on any job board, not just this one, companies who constantly have an ad up there most of the time it will be because they suck to begin with, not because they are growing and need new staff.  You MT's know the companies I am talking about. 


I wish everyone the same luck I have had.  Now I am left alone to work, make more money than ever before (outside of the office) because I'm not constantly being harassed by a micromanager. 


I would never want to be management, IMO
I would hate having to deal with the clients directly, always having to be reachable, and not to mention trying to keep track of multiple MTs. I'm much happier just straight typing.
Management
I hate to see the bad feedback all the time about OSi.  I have been here a while too.  Change is inevitable, growth is inevitable, and technology is ever changing - you have good and bad within every company.  The account manager position is more like a liason position - you would be the representative for the company.  Please, please, please - I love this company and I know we have our problems but if you plan on applying for this job you will be our first contact with new clients, make sure you are happy with OSi so we get a positive attitude from the start!  If people that work at OSi are not having a good experience it is probably stemming from their immediate supervisor - TALK TO SOMEONE HIGHER UP!  or better yet talk to your supervisor!  If you dont communicate how do you expect anything to change?
New management
I do know that they are under new management.
I think your management is very
xx
J and J Management
Can anyone give me some information about J and J Management?
Because if they are management, what they say
s
Well at least now we know you are management.....
and probably aren't always quite up front with information here. I happen to know that they do outsource from time to time - and no, I'm not management, just a regular MT.