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Is this the same office as Amherst. Why do they constantly run you out of work at Buffalo with no

Posted By: sm on 2005-07-16
In Reply to: MQ-Buffola - trs

explanation. Well, a lot of offices that are closing are shifting to Buffalo so I will be very unhappy if I lose my accounts and I will be long gone. Are you losing a lot of MTs at Buffalo because of this.

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    Does anyone work for the Buffalo/Amherst office of MQ and do you get bounced around a lot on
    accounts or do you have a main mostly. What can you tell me about these people.
    Does anyone work for the Buffalo office of MQ and how do you like it. Do you get one main to mostly
    work on or how are things managed there.
    Which office are you in. I am in Amherst and always out of work along with everyone else. What good
    do the incentive plans they bring out do if we have not work. Isnt that crazy. You get x amount of money for x amount of lines but no work and now they will give employees more leeway to get their lines in so we will all be fighting for lines at all hours.
    Is everyone in the Amherst office being run out of work or how are they dealing with this situation
    if you are out of work. Anyone with any experience with this at Amherst that can shed some light on what to expect at this office from what you have experienced. Thanks.
    Can you tell me about the Amherst office as I just got transferred there and alrady seeing my work
    disappear. Where does it go.
    Well here we go running out of work at Amherst again. Does this go on all the time at this office as
    I just started there. How many accounts do you need to have work there. This whole thing with MQ is ridiculous and they keep hiring. Must be getting ready for something.
    Sorry this is the Amherst office of MQ.
    Amherst MQ Office
    Why is this office allowed to operate this way?? Why is nothing done. I wish this office would be closed and we were transferred somewhere else but it seems like any office in the NE that is closed, is sent to Amherst.
    Amherst regional office
    i hope that you are not referring to the amherst office, that has to be the worse office in the northeast--let's hope that the regional office is somewhere else
    MQ Ohio office closing-why not Amherst

    What I don't understand is why they are closing an office that is obviously run very well--I don't think I have every seen anything but good about this office and yet they are closing it and continuing to leave the Amherst office open. What is wrong with this picture!!!!


    Something is not right here but yet nothing is being done

    no answers, but correct, not out of Amherst office.
    This office may be soon joining Amherst and Foxboro so not sure about that. I have not heard much
    good on here about it.
    Does anyone happen to have the number to call Amherst MQ office. Thanks much.
    Are we all from the same office. I am from Amherst and they run such a tight TAT time anything runs
    us out of work even a doctor coughing a few extra times and we are out of work.
    Warminster office is about ready to close its doors. Our accounts unfortunately went to Amherst. I
    understand they are going to have a national system not regional where when there is a hospital that needs help people out of work get work in it. I would rather have a main account or a few I know so I am not sure about this new deal. Maybe they are going in with Spheris.
    A couple hundred U.S. Constantly hiring, but i bet constantly losing them, too. sm

    Who knows how many offshore MTs they have at their training center.

    I don't work in the office and never claimed to. I am just saying that since the new office open
    October with everyone of the admin staff in one place, these problems do not occur any more.
    Amherst and no work
    It does not matter if it is the end of the pay period or not, I am always running out of work since I was transferred to the Amherst office. Too may MT's and not enough accounts and yet they are still hiring. My girlfriend was lucky enough to be transferred to the Ohio office and actually had an incentive for this week end--go figure
    Amherst/No Work
    I was transferred to Amherst over 9 months ( I was tranferred there from Foxboro because there was no work there) ago and I am having the same problem since I started there. I really think that no one cares. I don't care how many times you call the office or email, nothing is never done. It seems so unfair because the other MQ offices have work and we seem to have the only office that is run like this--AWFUL!!!! Is there anyone out there that works for the Amherst office that never runs out of work and if so, how many accounts do you have??? Why doesn't someone in Corp helps us and get this office run right
    You must not work out of Amherst
    I am required to work 8 hours a day, being fulltime, and required to type a certain amount of lines per pay period. If I get my lines in before the 8 hours, I cannot stop working until I have worked the 8 hours. They are watching. Why do I have to do both?

    It does not make sense to me. I DO NOT get paid by the HOUR. I get paid by the LINE.

    Does anyone have an answer to that one?
    They constantly run out of work and
    the platform is horrible.  You type an 11 minute report and end up with maybe 30-35 lines.  The dictators are bottom of the barrel and the voice quality is the worst.  I signed on because they were very friendly and seemed nice.  I found out the ones in position of authority have no transcription experience.  The rules change constantly.  QA is alright I suppose but I have to admit I've had some strange reports back recently that I find myself questioning.  I asked for a finished copy and I get the blanks I left still blanked and other things that make no sense at all are changed.  Overall I'd probably rate them a 2 on a scale of 1-10.  I've applied elsewhere and am waiting back to hear and will be leaving soon.  I've been there a couple of weeks and already I see the workflow is not steady.  I don't know what happened to their claim of lots of work.  It's sure not the case.   Are you thinking of applying or have you accepted a position with them?   
    Amherst and lack of work

    How do you deal with it?? You try to get someone at the office to listen to you and then you start the endless list of 5 or 6 accounts that you bounce around it, trying to meet your line quota in fear that they may take away your insurance and now that the MT's from yet another office closing have been transferred there, I somehow do not know if this will even end. If MT's are out of work, why does the hiring continue?????? Or as someone has said, are they trying to get rid of the higher paid MT's, afterall MQ did say in their SEC report that they expected thier revenue to continue to decline with the loss of accounts and with new accounts coming in at a lower rate due to competition. One of the MT's that was transferred with me to Amherst, actually we have been transferred twice since the closing of our office, has started to do some ASR and was wondering if her pay scale was going to change. Her supervisor made a comment, "I don't think your rate will change, I will let you now" , has anyone had their rate change since doing ASR?????


    Does anyone know how many offices MQ had 2 years ago and how many they have now?? Just curious as this was one of the things mentioned in the SEC filing ---about more offices closing--are they going for the Big Four--I was surprised to see that the Atlanta office was closing as I always thought that was one of the Big Four 

    Don't do it. Pay is low. They overhire and work is low constantly.
    DSG constantly runs out of work.
    That is why I am looking now for a second job. The place I work for constantly
    runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.
    I have been with MQ Amherst now for 3 weeks and have continually run out of work. I know this has
    been hashed out on here many times but my question is does anyone expect this problem to ever get resolved or should we simply expect to keep running out of work at Amherst forever. I know when they call me about the new pay plan and tell me it is incentive based I plan to tell them they better make sure we have work or their plan is a joke. What can I expect with this office and what can be done to correct it. I dont plan to have to work 8 accounts to get my lines in and have them QA me on accounts I have never done besides. If this problem is long standing and unlikely to be resolved it is time to either get out of that office or get out of MQ so I would like some good ideas and comments on this. We know it exists but what is the next step.
    Buffalo NY
    I just moved to Buffalo NY and I am going a little bit stir crazy.  Does anyone know of a hospital, clinic, or other that would be excellent to work for (i.e. great staff, good pay, flexible hours).  I am looking for something to get me out of the house for a change.  Thank you!
    Has anyone ever noticed from Amherst MQ there seems to be work in the account and then suddenly
    it just strangely disappears. Any clue where it goes.
    Can't get paid in the office if you don't work in the office.
    JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
    Forget it. We're constantly running out of work now. sm
    Some accounts have work, many really slim.
    Sten-Tel runs out of work constantly and bad communication there. nm
    they are constantly out of work. Will show 40 jobs and a minute later none.
    Nice people. I constantly ran out of work and had to move on. nm
    After about a 2-day period of more work, back to running out constantly.
    Maybe they should streamline, get rid of some dead weight, but mostly they should STOP OVERHIRING as they have constantly done in the years I have been there.

    This is NOT a seasonal slowdown. They treat us like mushrooms, if you know what I mean.
    outsource to India; not enough work, ran out of constantly; some really nice people, though (nm)
    I am working to support myself so running out of work constantly, is not an option.
    I realize there are slow times, but a lot of places offer backup accounts. Why put all of your eggs in one basket. I'd starve.
    I have heard they will have three main offices. Is there a reason Amherst is so short of work. What
    is it they are trying to accomplish. They must be losing MTs if there is no work. No the new ASR rate is not out yet. If it goes low you will see an exodus off ASR I guess so that will mean more MTs on the regular work. It will be a big shock for some of them to see what that is like now.
    What lack of work? My STMs group of accounts is constantly offering OT. sm
    Maybe you should talk to someone about getting more work? It's out there, within Webmedx, but you need to ask.
    Which office do you work out of.
    not better if you work in the office. everyone is
    related to everyone else and tension so bad you can cut it with a knife. Too much favoritism.
    HOW in the world do you know what happens and what does not happen? I cannot believe this. If I were administration at KS, I would fire your patuty ASAP.

    I hope you know that you are making this company look really, really bad. They don't need any help with this, trust me.
    But would you want to work in an office again?? sm
    Not me! While I agree that I'd rather have my records done in the US, I resent the implication that US-based MTs are unprofessional just because we work from home. It's as much of a REAL job for me working from home, as it was when I worked in an office setting (shudder)!
    I work for the Chicago office

    I have worked  part time as an SE for about 2 years or so out of the Chicago office.  Overall, I would recommend them.  Everyone in the office that I have dealt with is very nice.  They pretty much leave you alone to do your work, although do require you to submit a schedule.   Lately, we have had lots of work, even with a couple of bonuses offered lately, although sometimes in the mornings work will be scarce.  For about the first year I was there, running out of work was a daily occurrence and the only way to get any lines was to work at night and work multiple accounts.   

    The only concern I would express is that there is a history of overstaffing of the accounts, and if you are counting on them for your only income, you might think about keeping a  backup job.  (I have another full time job, so MQ is just extra $ for me).     

    Good Luck

    How is the MQ St. Louis office to work for?
    I think its the "Dallas" office but my work
    is out of Mississippi.

    I have NO idea if this is a new pay plan or not.

    I do know that because I signed on as an SE, I don't have any benefits. Just pay.

    Actually I work in an office and have for the last 20 years.

    I work at home for six months and then go into the office for the other six months out of a year.  My point was that you are are judging everyone for saying negative things about different companies.  We express our opinions about different companies and try to help others out before they accept employment with them, or dish out a bunch of money for schooling. 

    If you want positive things about companies, why wasn't your question "what is the best company you have every worked for" and "which school is the best to go to for medical transcription"? 

    I happen to like my job, enjoy the people that I report to, and wouldn't change it for anything.

    I work for that office, they are nice. nm
    I work for the Nashville office...
    I do acute care work. I had less than two years' experience when I was hired. I tested for clinic work but they asked me if I'd be willing to do acute care even though I had no experience with it. I have no idea if 0.825 cpl is a good hiring rate. I was coming from a company that only paid 0.065 cpl so it was better than what I was making.

    I live in KY but work for a PA office
    and haven't received it either.
    I work in a doctor's office. SM
    I got a $600.00 bonus. 
    You can work in the office or at home....
    if you dislike the office, or find it tense, you should ask to work from home. There are only about 15 people that work in the office, most are not transcriptionists, and my experience is that they would rather transcriptionists work from home.

    Life's too short, go ahead and make arrangements to work from home. Why would you want to work in the office, especially if you dislike it so much?