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Serving Over 20,000 US Medical Transcriptionists

It's more than having a good account

Posted By: Allegiant MT on 2006-07-15
In Reply to: I stand corrected. Guess all accounts are not - Just sad.

It's the company, too. Allegiant is a darn good company. The owners understand our woes. They're transcriptionists, too. They're a young company trying hard to build a good reputation. They can't pay like the big companies do because they themselves aren't paid that well for the accounts that they have. But I can tell you that they APPRECIATE the transcriptionists who work for them. It means a lot to be appreciated.


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Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
if it's a good account and (sm)
you find it interesting, then take it. Pay isn't always everything! :)
A lot of it depends on the account, but a good

It is like a Word-based program, but a lot of the functions from Word were not incorporated into BT.  If you have to change large blocks of text, once you highlight it either takes an extremely LONG time for the program to work or it will just freeze up altogether, in which case you have to back out and relog entirely.  Imagine doing this on every 3rd report and then you'll have a good idea of what it is like on some accounts. 


On some accounts the sound quality is so poor it is either all crackles or volume so low you can barely make out a word.  If you're a person who likes to use the keyboard more than the mouse, it has very few function keys and you can't program your keyboard for your own hotkeys.  Autocorrect does not work with it and most Expander programs do not work with it either. 


On my computer we had to reload the whole program several times because they figured it was just a bad download.  So even if you get an account that some people have no problems with, it's hard to tell what the precipitating factor is that will make it freeze up or not work well with other computers.  There is really no rhyme or reason as to why it works well for some and why it doesn't for others.  That's why tech support is having such a hard time.  They don't know the total ins and outs of the software because they didn't develop it.  It was developed by a company called M-Modal and so whenever there is a problem that tech support can't handle, they have to contact M-Modal.  The problem could be hours or days before corrected.  And there is no downtime.  The loss is YOUR loss, not the company's.  It is by far the worst program I have ever worked with in my 15+ years in MT.


Only 1 account on escription is good
IF you can get the escription account starts with P it is decent lines. all the other accounts are crappy... LOTS of corrections for the substandard line rate you are paid of 3-4 cpl
Good account, clunky software

Umph!!!  I found a job with great accounts, but their software is clunky, hard to manuever, and hard to make line count with.  Several times a day, I have to log out and log back in because the software freezes up.  No one in the tech department can do anything or unwilling to do anything.  I love this account, but it is virtually impossible to make any money.  I asked the tech department to at least work with me and my own macros and they never did.  They just told me I could not use my own macros without even trying to convert my IT.   Have anyone else had good accounts with clear dictators, but have the worst software program to work in.  What on earth am I going to do now!!!!! 


25% sounds good to me too. I put it in my regular account, but I write it somewhere else so I don&#
x
MDI is a good place to work. Depending on what account you get.... see msg
Some accounts are slightly overstaffed and there is less work but I know other accounts are swamped. Their benefits are comparable to other companies. Line count is reasonable and I like working there. The staff is really nice. Just like every company, what works for someone else may not work for you etc.. so go with your best judgement. They have been good to me so that is all I can speak for. Can I ask who else has offered you a job??
Yes. I wouldn't classify them as good or bad. Pay was okay. Account I was on was okay. Didn&#
like my supervisor very much.  She was kind of disorganized and didn't really communicate all that effectively.  All in all, pretty comparable to other places I've worked.  There was a problem with running out of work and when you are an employee instead of IC you are expected to sit there and keep checking for work during your shift which kind of sucked cause you didn't get paid for basically being on-call.
Overall it is a good company. Your paycheck, however, depends on the account SM
you have, and your level. I am currently a level 8 with a high number of ESLs. I like Spheris the company though, but dislike my account.
Ummm...No, large account I'm on just has good dictators....
It's on EditScript, and I was system receiving alerts of higher priority jobs coming through and I accepted them. The dictators were by and large very good and many of the reports required minimal editing.

It's luck of the draw when it comes to being placed on an account. I am very grateful to have been hired for the account I'm on.

Sorry you apparently aren't as happy. I hope your day gets better.


Paid for spaces depends on the account. Good company. nm
x
Sorry to hear that because that was a good account with great normals. Hope
you find a new home where you will be appreciated and with good line counts!
My account is so good, I feel as if I'm cherry-picking with every report....
Sorry, but I actually started today and my account is FABULOUS. Every report I've had today has been so easy to edit, I feel like I'm cherry picking, although this account obviously just has fabulous dictators as they are randomly falling into my cue.

I knew someone would try to rain on my TT parade.

Glad I've got a HUGE umbrella :-)
Your timing is good. They just asked me if I wanted to pick up an ER account for weekends which inc
Thursdays and Fridays. It is an internet-based account and a good one but I have enough work on my primary.
been with spheris 4.5 years, easy platform, good clinic account
nm
may be good now, wait until they Global your account, too. I left there long ago, happy I did. nm
.
GOOD GRIEF -Love my company/account, Hate MedRite! Any help?
I love the company I work for, pay, schedule, account.  It has it all.  But they use MedRite.  This is awful!  Was this actually designed for an MT?  This is complicated, SO much mouse-clicking, and so SLOOOW - I am boring myself to sleep.  Typing is easy and quick but moving from report to report - Good Grief!  Is there anyone who has used this?  Are there any tips you could give me? 
I miss YOG also! Good company, great line rate, and awesome account.
x
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
The best co. ever! Good work, good people, good pay, good bennies.
x
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
Yes there is! Good pay and good bonuses and good benefits.

I'm with them. Good work environment, easy accounts and I'm making really good money. nm

Fairly flexible but they do like a schedule. Insurance is good. Benefits are good in my opinion.

For the past week, work has been a little slower but I think that is common in every company..some days busy and other not.


Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work.  I know that is asking a lot, but just curious?
Strictly IC, good company, hard accounts, good platform.
Good pay, always on time, no direct deposit though.
Is Transcend a good company with a good platform to work on. They are advertising.
:
Webmedx hires some ICs. Good company. So sorry for your loss. Good luck!
x
TransTech for many reasons, good pay, stable company, good benefits
and flexible.
I have looked around the last 6 months and have found nothing better. Have turned down numerous jobs, and have finally decided to stay put. The better insurance plans were announced and even moreso than ever, I am staying put, and my paycheck is happy about that because it is getting better every day. Good luck to you.