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Kinda funny, they call themselves DTS America, but help desk calls are from India. sm

Posted By: LTMT on 2009-03-12
In Reply to: DTS in Tennessee??? - MTinTX

Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit.  I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct.  I didn't care for the account I had, but my supervisor was great.


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Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit. 
LOL .. kinda funny when they try to be mean and can't even spell. Good for you. nm

Kinda funny huh? Guess no one will get hired, LOL!
Geez people ~ take that off before posting an ad looking for MTs!
you will if its their problem, call Help Desk, get ticket #.
nm
Kinda funny since they gave away a prize in the giveaway yesterday. nm
x
Since when was India in North America?
NAFTA stands for North American Free Trade Agreement; i.e. US, Canada, and Mexico. Since India is not part of North America, they would not be part of the agreement.
lol ! This is what I call to be funny!...nm
nm
Funny about sending work out to India. I was curious and pulled up their
website, it says they NEVER send work outside the U.S.
Call her - sometimes their email does funny things...nm
nm
Well, I don't know if I'd call India a "terrorist land."
And why are you calling yourself spectator? Enjoying the sport, are you?
help desk
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock

than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.


 


What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA
x
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.

When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.

I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues.  So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
If you work for Precyse now, try calling the help desk, if not sm...

If you're not with Precyse now, you work on one of their PCs with everything already loaded.  My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that. 


Hope this helps some


Me too! Got 3 foot pedals under my desk - lots of fun!!
X
My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
No one is changed to desk or have to post potty breaks. Probably better than ever,
zz
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
In the "old days", the machine on my desk that played the tapes was called the transciber. sm

People who type the dictation are called transcriptionists.  I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me.  I also have hated the word typist since I do so much more than just copy type.


I know ... pay me and you can call me anything is the predominating theory here.  I just have noted that it is usually the Indian-based company that uses the term transcriber.


It's kinda like the Irish.
There are people who feel compelled to set off a bomb just to keep the war going. That's you.

Are you entertained by all of this, and can't bear to not continue the conflict? And here I am, adding to it. Well, actually my issue is with YOU, not the company.
Kinda of late to run away when most of
us were KICKED OUT.
I kinda hope you don't.
I've landed in a similar place and I don't want somebody mucking it up. I, like NorCal, has an exclusive account. It's a wonderful feeling seeing there are 12 jobs there, and knowing I can go pour a cup of coffee, take a shower, check the mail, or even paint my nails and know that those 12 jobs, in no danger of going out of TAT, will be there for me. There are days where the account is light, but they are balanced by the ones that are bountiful. I have no desire to poach on anybody else's account and accept the light days as part of the rhythm of the job. When they add new accounts, I can ask for a piece of that, but until then I respect other people's work, and I sure as heck would hate to see this place turn into your type of snatch-and-grab tactics, because it's great being able to go to the bathroom without worrying about a vulture picking the work carcass clean.
India, Michael. The MT world is going to India. Wonder why? nm
!
I kinda had that same thought, but I tried to stifle it.
I see some of these posts where people brag about making big bucks on their own accounts, and it just boggles my mind because their spelling and grammar are atrocious. Why am I having such a tough time making any money at MT with a 99.8% or higher QA score?
Ew - kinda scary! Thanks for the warning everybody. (nm)
(nm)
kinda agrees with my point

great new insurance -- NO DETAILS AVAILABLE ---  trust us, we have anonymous posters on a board that say they love working for us.


 


haha - actually I kinda' like it better as a DO-DO list! nm
.
Here is my question.. kinda long..
I work as a trainer for a great company; however, the pay is just not there.  I asked for a raise with no response. I have been in the MT business for 20ish years.  I have and do perform QA duties, MT duties, etc when needed, but unfortunately the company I work for does not care.  I truly love working with new MTs and new employees. I just want to find a company that wants the same.  Any suggestions?!
lol...yah, person sounds kinda mad
/
LOL, it DID look kinda like something Focus would do to get applicants....
We all need an occasional giggle...Thinking Focus posted that to attract applicants was pretty entertaining :-)
Kinda like you should check your capitalizations?
Because she's not simply expressing an opinion, she is on a rant about a company she doesn't even intend to work for. If you don't like what you're offered, don't accept. It's that simple.

Sounds like there's a lot more than the MDI offer that has her off to the races.

There are constructive ways to present your argument and there are less constructive ways that make one appear a bit over the edge.

Nice way to pick on another poster's spelling though. I'll bet you're one of those delightful ladies that try to rain on everybody's parade who's happy, too.

Next time, check your own posts very carefully before you squirm in delight at finding a typo in another poster's post.

Have a lovely day :-)
Ever analyze this kinda stuff???
Those ticker-tapes that run along the bottom of the TV screen during news broadcasts, such as local news channels, MSNBC, CNN, HLN, etc?

I love to watch those just to catch all the typos (yes, I sometimes sit and watch the news for an hour to catch the highlights and find myself obsessing over the typos the ticker contains, lol!).
Oracle...nothing. Kinda disappointed.
I thought they liked us?
I kinda don't think they give a rats azz.

Hey if they can get us to work for 8 cent s a line, 150 lines an hour for a whopping $12.00 buck/hr.  Hey!


 May even be less and hour as the trend is  going lower than 8 cents a line.  Plus they keep hacking away at the lines counted by reconfiguring the system to give certain letters a value of this or that, or no value.  It is a bad profession.


Sounding kinda paranoid.
Why are you so up in arms? Some of your comments sound like you're a caffeinated conspiracy theorist.

For instance, you think IC's billing statements will be scrutinized.

Uh, I have no problem with my bills being scrutinized. They are absolutely accurate and in keeping with my contract. Why would anybody be concerned unless they were trying to fudge the system, hmmmm?


As far as companies putting Spyware on ... pfffft. I go through a HIPPA compliance training session every year. Takes, what, 10 minutes? I sign the paper. Everybody's happy.

Mountain.

Molehill.

Learn to differentiate the difference and you'll be a much more relaxed person, IMO.
Kinda like being RAPED, and then believing
nm
Yes, call waiting works. I also have call forwarding from my home line
NM
excited in a scared hopeless kinda way

Yeah, they kinda help to get the message across. Barb, let me
know if you need help finding them. 
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
Not sure why the negativity and sarcasm ... kinda sounds like the old

lover scorned thing ... LOL.   No company can probably say that it never runs out of work, but I have 2 accounts, and have only had to go to my secondary account maybe 10 times in the almost 1 year I have been there now.  At least the management team at TT cares.  I have worked for companies where I ran out of work, and the response I got was a laugh and just take the day off.   At least TT will get you another account.


As far as your remark alluding to the fact that if we were so busy working, we wouldn't be here -- do you work 24/7?  Also, TT is not a sweatshop.  We are allowed breaks. 


Maybe you had a bad experience with them.  No company is a great fit for everyone, that's for sure.  I have seen people rave about companies on here, tried them myself, and thought YUCK. 


It is only 6 am and my shift doesn't start until 4p, but I guess I shouldn't be posting here since apparently it implies that TT has no work ... LOL. 



Hmmm...sounds kinda fishy to me.
They need to give you a straight answer.