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Lots of new accounts. I called the office to ask a question and sm

Posted By: KS MT on 2007-03-22
In Reply to: Sounds great as long as you are a fast learner - on their accounts.

found out that there are more than a dozen new accounts starting in the next couple of weeks. I am happy at KS but anything is better than MQ. I left there a year ago and am very glad that I did.


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Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
I just called the office and was told there has been no change made in their QA policy.

Here Here!!! I just called the Social Security office to apply for benefits, and somebody is already
They needed and had my medical records to do this.!
lots of office problems, not loyal to empls, unworkable








.
KS has lots of accounts, several different

platforms.  They do have several accounts where you need a C-phone and ULD, but they also have other accounts where you don't need ULD.   They will loan you a C-phone if you need it, but you are on your own for ULD is required. 


It can take 2 weeks to get started and I would definitely not quit a job until you are ready to start.  Depending on the account though you could be working within a couple of days. 


They also have lots of VR accounts

They have lots of accounts. Ask for a backup. nm
s
lots of work, on all 3 of my accounts, always will.
nm
What I meant - TT has lots of VR accounts
A little slow but adjusting my schedule. This too shall pass and before we know it we will be swamped.
Probably because it is DocQScribe and accounts have lots of ESL.
I used to work there and those were the reasons for not having a good line count for me...
It is my understanding that when an office closes the accounts that do not want to go on DQS are not
still serviced by MQ so that may also be what is going on. All accounts I believe must go on DQS or find another service.
They are hiring for new accounts that are coming on in March. I called and asked. As far as
no work, it will catch back up. There are ebbs and flows with every company and I, for one, am not worried about it.
I have 2 so-called primaries but type on 5 accounts every single day with all different specifics -
nm
St. Louis has LOTS of work on most all accounts
x
Always ran out of work despite giving you lots of accounts. nm
nm
Lots of work on radiology accounts
And whew, are my hands tired....but I made 5th tier the first week and the top bonus tier this week,
Can anyone working for the Ohio MQ office tell me who they are and are the accounts decent to do or
are there a lot of ESLs. Thanks for any info you have.
I would send in your resume or call the office. Some accounts do not
use phone lines at all and are internet only. My account is an 800# but I am not sure if there are any openings on my account.
Great office staff, okay pay, horrible ESL's on all accounts. NM
NM
Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
I hope you are right because my office adamantly denied until it happened that our accounts were
moving and they are closing.
Great office staff, okay pay, no benefits, horrible ESL all accounts...NM
NM
Warminster office is about ready to close its doors. Our accounts unfortunately went to Amherst. I
understand they are going to have a national system not regional where when there is a hospital that needs help people out of work get work in it. I would rather have a main account or a few I know so I am not sure about this new deal. Maybe they are going in with Spheris.
YOG - Lots of work, great office staff, great money. NM
.
Lots of promises, no follow through. Lots and lots of internal sm
problems. She is recruiting heavy right now as she has a CHANCE at getting a big account back. Even if they get it back, they'll blow it again from poor management.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
I totally agree, your story is mine and lots, and lots of others, please
believe me when I say Keystrokes has been honest like we used to have in this profession. If I can help one Transcriptionist avoid what we have, this will all be worth it. I worked parttime for Keystrokes at the time I was fulltime with ____ and quit, 2 years later I begged them to take me back after once again my paycheck was cut in half, and they did with open arms. I don't mean to run down anyone but a lot of these transcription companies are getting obscenely rich while paying below minimum wage to transcriptionists, playing with dictation and after working for a couple of them you know who is honest and who is not. Sorry I came down so hard but the reality is there are single mothers out there that I bet cry themselves to sleep not able to give their children a decent life because it is easier to steal from us. When companies have millions of dollar to pay for other transcription companies, open transcription schools in other countries, ect., ect., you know there is a lot of money in it. That is all I am saying.
I don't think we work at the same place, but I have been working lots and lots of hours.
Very thankful to have a decent job.
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Lots and lots of recent stuff in archives.
 
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
Closed FW office, Indianapolis office too. nm
xx
Lots and Lots of info about them in the archives. nm
 
Lots and lots of work. You will love
XY?Z
Lots and lots of posts in the archives.
 
Lots and lots of info in archives and several
posts just down the page.  Open your original post and near the bottom click on the blue see related posts and you'll get the most recent posts. 
They have called me twice and I have not yet called them back
Per your recommendation, I just might. Thank you.
I called and called and e-mailed my STM. When that got no

results I went over her head.  Got another account, but with 3 accounts still not enough work to get in more than 20 hours/week.  I worked a shift that was part 2nd/part 3rd.  Some days OT was offered, but then there wouldn't be work the next day. 


Lots lots, cuz I prefer
the OP/PR notes over any report......
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
No one called you a joke, just called the post a joke because
we all know better, but you're entitled to your opinion.  You're the one insulting saying those of us who don't like SS probably couldn't cut it and that is the reason for our complaints.   You would be hard pressed to find anyone who ever worked for SS to agree with you about how wonderful they are.   They aren't getting new accounts, yet they always have an ad running - umm, let me think why that is. 
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Call them. I have lots of work, had lots of work
during the holidays too.   I don't know who routes the work, but one of the office people is on vacation this week.   I occasionally have to call to get work depending on what hours I'm working, but I have never not gotten work when I've asked for it.  
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
When I was called ...
I called Corporate back. I asked why were getting a call to verify we had received the letter. I was told that they wanted to verify the correct addresses for every employee, making sure each had received the letter, because our packets will be mailed out on 9/30 and are individualized as far as our base rates.

Personally, I would imagine that they have reviewed years of experience of MTs as well as the difficulty of accounts, as they have already stated, and come out with a tiered level of base rates -- the more experience you have the higher your rate as well as the more difficult the account you work on, the higher the pay...pay commensurate with experience and difficulty of work.