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Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts

Posted By: Looking on 2009-07-24
In Reply to: not enough work - sad DSGer

and their QA. 


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I do Rad for TT. Pay is good, tons of work, decent accounts. I know they are hiring a few more
Rad MTs now. I would highly recommend.
Thanks. Can you make any decent pay with them and are the accounts decent. What is your feeling
that. Thank you.
Anyone working for DSG that can tell me how you like their accounts. Are they decent to get
lines on and how is the sound quality on DQS.
How do the accounts seem. Decent sound and dictators do you think. nm
:
My accounts were pretty decent today

I got almost all of my lines in by 1:00, which is quite a feat for hump day.  I would have finished them then but I promised my kids we'd go swimming.  My accounts were also pretty low the last few weeks, so I'm glad to see them finally picking up.  Maybe the docs really were on vacation.  Who knows?  I just hope it stays this way and I hope everyone else's work picks up soon. 


Of course, I'm not putting my blinders on just yet.


Can anyone working for the Ohio MQ office tell me who they are and are the accounts decent to do or
are there a lot of ESLs. Thanks for any info you have.
Pay on time? Flexible schedule? Decent accounts?

Sounds like TransTech and it's NOT how the majority of accounts are. nm
s
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
:
No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 


They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.


I absolutely hate the clocking in/out.


Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 


I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.


I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 


If they get the platform issues I'd be 99% satisfied. 


 


 


My TT accounts have work
I work 2nd shift and have had plenty of work thus far. Had 1 slow night about 3 weeks ago.
Yes there is work. There are at least 2 accounts

that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account. 


I had 3 accounts.  I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report. 


If you look on the backlog report you see an awful lot of 0 going down the page. 


What?! I work rad accounts

I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:


1).  Our supe is great - and she will work with you to help change your situation.  Have you spoken to her about this?  What was her response?


2).  Are you only trained on 1 account?  Supe has recently offered to train people on more accounts - have you taken her up on it?  There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?


3).  Are you willing to change your hours/days?  I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me.  Its all about client needs and workflow.


4).  You work a 12 hour window like the rest of us, right?  So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again.  Do you only try to work the first 8 hours of that window?


5).  On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference.  Have you asked her about that?


I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!).  If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries.  BTW I work nights.


Feel free to email me privately regarding which accounts I work.  Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is.  But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.


I never run out of work. Of course, I have at least 30 different accounts. nm
,
I work on accounts that all have to be sent to QA
very, very, very slow.  I have to work an incredible amount of hours to meet my full time obligation. Sorry I accepted the position.
Yes there is work, my accounts are in OT! nm
x
Out of work again. 3 accounts. What's up? (sm)

I followed the thread about losing a big account yesterday, but this low work has been going on since the middle of May.  The last I knew there were new big accounts coming on, don't know when, but can't be soon enough for me. 


I am trying not to panic, but I had quit my PT job (I know - stupid) and this is my only income right now. 


Have been doing MT for over 25 years and rolled with the ups and downs, but this is not a normal time of year for it to be this low for this long. 


I love the company and hope to stick it out, so far I am able to flex around and get my lines in but I feel guilty knowing this is negatively impacting someone else. 


I am thinking I better be looking for a part time gig to supplement.  Good luck to us all.


Same here.. 4 accounts.. No work.
I too love MDI but love to eat and have a roof over my head too. Working 10+ hours a day now to get what I was able to get in 5-6. Am sitting at my computer like a little buzzard just grabbing whatever job comes along and they are few and far between.
No work on my accounts.
There are too many people on the account. For me, I feel it has become survival of the fittest,dog eat dog. I have to get work, before the other MTs get it. It is no way to work. I have been trying to work since 10 am, and so far have had 1 hour of work. I haven't had 40 hours since, actually I can't remember the last time I had 40 hours, before Christmas, I think. Completely on CMX side. I really don't even feel like I work for Webmedx.
They have taken on new accounts, but work is not plentiful, actually looking for a new job.

Not happy with the company. 


Not here. You get your work types and accounts first.
x
I work on escription accounts.
pay 4/9 for 60-90 days, can't remember which, then 4/10. Very nice to work for. I've been there since Octoberish.
None of our accounts have the work loaded into q's for anyone. sm
I don't mind hearing that someone is not a good fit with Keystrokes or does not like the account they have been given (they can't all be great). The addresses mean that you were on an ortho account. The ONLY reason someone does not like Keystrokes ortho is that the person in charge of ortho is very committed to both high quality and TAT. She keeps a QA score card on every MT under her, keeps a log of missed deadlines and lets people go if they cannot stay up to snuff. There is nothing wrong with that; I wish I could be more like her.

I think there are good companies and bad companies out there and have said many, many times that every company is not a good fit for every MT. If that were the case, there would be no job openings and no one looking for a job. However, the bad companies are the ones that do not pay, rip off the MTs in terms of false line counts, lose accounts all the time and allow cherry-picking. None of that applies to Keystrokes.

It sounds like you were not happy and I feel bad for you as KS is a great place to work!
not all accounts are pooled work...
nm
What work will be left? N-D getting new accounts?
x
Are all of TransTech's accounts out of work?
NM
lots of work, on all 3 of my accounts, always will.
nm
if we have our own accounts we do not have a supervisor, we do all the work.
nm
I agree and I don't think I can run out of work, not with 4 accounts I don't! nmn
nm
Don't work for DeVenture but when our accounts are
low my company does not kick us out, but the facility does so there is enough work for their inhouse people. This is common.
I only work on 2 accounts...can't speak for the others.

And I work Enterprise accounts
So this whole thing is just really strange.
I run out of work everyday and I have 3 accounts.

I


I was told there are no more accounts I can work on
and am getting sporadic work. I LOVE this company too, and they pay for down time which is incredible, but the work comes trickling in so I cannot claim no work, but it is just enough to keep me going.
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
St. Louis has LOTS of work on most all accounts
x
And they are pushing for year end for all accounts to be on DQS so they can get more work on ASR,
more work overseas and then begin to push EMR. This is the beginning of MQ not needing MTs like they did and that is why they now eliminated SE because everyhing is in place. That is the game plan.
I'd like to know the bad platform and which accounts run out of work. I'm supposed to have bac
accounts to work on...Please email me.. I cant afford to work on the Mojave Desert LOL