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Serving Over 20,000 US Medical Transcriptionists

Maybe you should go back and read some of the

Posted By: heart-wrenching posts. NM on 2006-05-09
In Reply to: I didn't say I didn't care, I just don't understand - OP

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Go back and read her post!
I'm not real sure what else there is to let people in on.
mtroadie - back up and read what I said...sm
That was directed only to you because of your attitude. Try to relax a little :)
I just went back and read that other post
Sadly, those posters are 100% correct. What they describe is the treatment I am getting. I am disheartened. I am looking for another pasture too. They are a terribly selfish company, it is just not right what they do to the MTs who work for them.

This is my opinion based on my experience. I can relate to what others say about SGS.
Wow. Back to read my answers, and after reading
the angry KS lead below, I'm reluctant to apply at all, resume or no resume. I understand being frustrated with posts - but that fighting back on and on makes me nervous. Oh dear. I want calm - I've been on a sinking ship for a long time, and I need calm waters.
Read down the board back through T'Giving.
//
Read back down this page and the last 3-4 pgs. Mostly negative lately! nm
s
I read some posts a year or so back (sm)
that it was a husband/wife operation - that the wife was super nice and very easy to work for - no comment positive or negative on the husband that I can recall - that they usually always got paid on time but there was that little bit about being paid when client paid - which is a little scary - I'm of the firm belief that a company - large or small - should have enough cash flow to pay their people - that is running a little too close to the edge for me - but if it is a good company and great platform, good docs - I might try them someday.
No..go back and read your comments on MQ board
they speak for themselves.
I'm back. Just read over job description. No PTO is right. Thanks for pointing that out. NM
nm
Please go back and read "No, you're way off..."
and then read my reply to No. This was not a response to your post, so please simmer down. I was saying regardless of what the man-owners of the company are, we were just sweat shop labor and they never communicated with us anyway.
This was discussed recently. Try a search or just read back thru all the pages to find. nm
s
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
I read all read all the threads in the "companies" section
of another board, MT Chat, and Googled each one that got positive reviews. If they had a website and a way to apply online, I did so. And that was how I got hired at TRS. They were not advertising at the time. By sheer coincidence I applied to Transcend just before I applied to TRS, and they were not interested in what I had to offer at the time. And now they've got me anyway, since they bought TRS. Interesting how things work out sometimes.

Companies with negative reviews, or company queries that got only a terse I sent you a PM reply, I passed over.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
I read your post. What do you want me to re-read?
and it seems those are your posts, too, so things just didn't add up and seemed inconsistent. If a place dropped me down to p.r.n. at 7 cpl or whatever and I already had another job where I could get 1000-1500 lines, I wouldn't give the first place a second thought so just couldn't figure out why anyone else would.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
To Before You Read This
Girl... you are absolutely right on target and now even after I read your comments, I never knew OSi outsourced. That to me is a SLAP in the face. And you are right about the promotions. I have applied for different jobs and told they were already taken. when they have a job available, they KNOW ahead of time who they are going to hire. and you are right about the "welcoming thing, saying welcome so and so, when we didn't know there was a job available Now that I know they ship work overseas, I am totally OUTTA here. And you are right again, you are NOT paid extra fo holidays, weekends, or shift differentials.
OSI........LOL....... read on.....

OSi will promise you the world if they want you bad enough.  Then once they get you, the promises are null and void.  I see where they are finally following through on their annual raises that they promised years ago that no one ever got....and FINALLY, a holiday incentive?  Wow, they must really be desperate.......I worked for OSi for many years, gave them my all and got nothing in return except heartache in the end.........do what you want, but just be looking over your shoulder every inch of the way and get EVERYTHING in writing! 


Don't believe everything you read. sm
Most are staying with MQ.
Did you read where it said
39 hour 7 day work week?? Does this mean we are being forced to work weekends? I only browsed through mine.
Don't believe all you read....
I had never even heard of MTStars when I was looking for my first at-home MT job.  I would have never accepted the position I currently hold.  Every time someone tries to encourage others to apply at "my company" the negative banter that follows only does more harm than good.  Just wanted all to know you can't believe even half of what you read on here.  Mostly just ex-employees of wonderful companies that couldn't quite make the cut. 
Sorry, that should read SM above
nm
I can't read it.

In fact, I can't read any posts regarding Transcend.  First time I heard of Yahoo even having a message board about them.  If you can still access it, could you please copy and paste it and email it to me?  I'm very interested in this, concerning the constant turnover & turmoil with that company.  Thanks. 


I cant read it either. NM
aaa
Read above! Read below. Just read!
nm
Please read....

This topic has come up before and this concerns me as well.  I saved a post I did on this board a while back.  It's edited a little but the message is the same.  Here it is. 


I've worked in many pathology departments, referral labs, and the like. And I'm here to tell you that there isn't a single pathologist that I have met that is willing to go with VR let alone outsource their dictation. NOTHING will convince me otherwise. As for radiology, I am seeing too much of it being outsourced to ever believe it will go totally VR. Besides, VR is an absolute joke! Y'know that old phrase? Garbage in/Garbage out? Well, there are many docs who have already found out that's just how VR works. Just TRY, and I mean just TRY and take out the human element out of the picture (meaning the transcriptionist) and you will have reports coming back that are even worse than what is coming back from India!!!!! A question here....a very serious one......don't you think that if VR was more effective in transcribing reports that all the companies outsourcing overseas would go with VR before they did that? Something to think about. I've been around since 1990 in this field and they have been saying that VR was going to replace transcriptionists back then. Well, here we are 15 years later and quite frankly, VR hasn't even made it past first base yet. The doctors, the naysayers if you will, the big companies, etc. will be trying to find anyway they can to save money, cut costs and so on and the bottom line is, it will NEVER HAPPEN. The Transcriptionist is here to stay. There is absolutely no way you can take the human element out of this picture and have the absolute best quality reports/charts/medical information system on the planet....PERIOD.


Read MSG
Thank you for noticing!! Yes I made typos.. there are LOTS of MTs that make typos on here. As long as Im not doing it on my accounts I don't really care. I DO make this much on ONE account. I charge 12 cpl GROSS. I do have one Transcriptionist who make about 15000/year, so yes deduct this off the 60,000. This is also PRETAX. I really should not have to explain myself. I knew I would get some posts like the ones I got. I will laugh all the way to the bank with my nice FAT checks, while these negative people struggle at their low paying jobs. :)

Happy New Year!!
You do not know how to read do you?
Who said I still worked there?? I specifically said the entire year I worked there. As in PAST TENSE!!!
read above on DRC
read all the notations
Read this:
http://www.mtstars.com/
second paragraph

And also on the main board at the very top read the sticky post embracing offshoring...
did you read it
Hmmm... and what fact did the other person have except to say she would stand by the owner....!!! And someone already working at a company of course what are they going to say? But everyone will find out for themselves. These are just differences of opinions! Simply that. If you don't agree move on. No big deal. And honestly that person is a cheerleader. Goodness sake.
I still have not read what the lie was. What was the lie?
I think the MTs should know what that was.
then don't read about it..everyone has a right
to an opinion.
as said above, if you don't like it, don't read it.
nm
It is something to read because....
People for some reason did not know how truly open SPi is on their website about their feelings toward US MTs.    People were questioning that on this site last week.    In case they didn't know...I wanted them to be able to read it for themselves.    
Did you read right?

The pricing I read was 17 cpl for gross lines under 2500 lines per month.  Most of my accounts do well over 10,000 lines per month which is only 13.5 cpl and that is very fair for  large company.  I charge 12.5 cpl but I pick up and deliver and print.  And at that price it is hard to pay someone 10 cpl to type as you only get 3.5 to (I get 2.5) cover all of your expenses.   Unless I read it wrong and if I did then please slap my wrist.  Those 4 to 5 cents per line that a MTSO makes has to cover a lot of things and if you have a QA person on top of that then you make very little per line.   That is why I stay so small as the more you grow and the more IC's you have the more headaches of coverage, quality and other things.   Anyway just had to say what I read was 17 cpl for anything below 2500 lines per month. 


I read that too
last week all of the financials were in process. Today, at least according to our daily report, it became official. I sincerely hope that this guy is true to his word, especially considering all, at least to me, the talk from our team saying how this is going to be a good thing and that they have not sold us down the river.
that should read get RID of the changes, sorry. nm
nm
From what I read

They are probably backed up but I would leave the vet's name and number, telling them the vet will tell them what it is and if it was their product.  That might carry more weight.  Most likely every sick cat is being called about whether it is the food or not.  Don't give up, vet bills are outrageous and they only take cash up front I know - been there - but after 2000.00 my cat lived (not this food crisis but a couple of years ago).  Maybe your vet would call them that might carry more weight. 


just read this
You must have posted at the same time I did.

This company is paying you when it is convenient for them. In other words, they are in trouble. Why do you want to stay with a company that does not value their employees? You deserve better.
Read the above again. nm
 
I read it again and (sm)
it sounds to me like you are saying people have to edit offshore, or send it offshore, or whatever you mean to get a paycheck, and what I am saying is there are other companies to work for.
Have you read.........
Everything about them on this page?????
Please read before considering the Q
I left MQ after 14 years of dedicated service.  It is a horrid place to work these days imo.  There was such a lack of work the last year I was employed and yes, I do all work types and high ESL as I am very experienced.  US MT/MEs are given the bottom of the barrel in work and even I had trouble with the dictator's speech barriers.  Not just the lack of work but the low pay.  Was told I would never get another raise, kept losing supervisors, had to work nights and weekends, unindated with stupid e-mails then no reply when questions asked to supervisors, and on and on.  MQ likes to keep their employees in the dark about just about every decision until the last minute. You should check out the MQ Board and you'll see how unhappy so many are.  I got out about a month ago and am so happy with my new place.  Bottom line - MQ cares out their Indian and Vietnamese employees before their US of A and that was my boiling point!  Good luck with your decision.
At least he can read which is more than I can say for the
dunce we have in there now.
That's how I read it too!
Count me in...doesn't hurt to try anyway!