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Medquist. No other national compared that I sm

Posted By: Ex-medquist MT on 2005-10-01
In Reply to: Best company for radiology MTs to work. - Wandering MT

worked at Transcend, Spheris, MDI-FL, Webmedx. I work for local doctors and get paid by the hour.


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Do what you think is best. I just left a major national, went to another national but after
6 weeks found it did not fit. Just happened to luck into another smaller national and things couldn't be better. There are other jobs out there.
DON'T SEE HOW THE 2 CAN BE COMPARED ...SM

Yes, the economy has taken a beating that's affecting countless good people - but the recession has been in play for a few months and will likely resolve in time, although no one seems to know how much time.  That said, the MT industry has been pushing the envelope for years and years now  as far it is going to go at this point.  Flagrant violation of federal labor laws, abusing time/wage laws, decreasing our pay in an almost geometric pattern lower and lower on a yearly basis - all the while demanding a higher standard of knowledge and skill from us, though. 


The difference in the 2 is that the recession is due to economic factors that have snowballed - but, historically, we've come out of recessions/depressions before, right?  Things got back to fairly normal with a restored economy, restored wages, jobs.  However, not by the wildest stretch of mine or anybody's imagination is the MT business going to improve for anyone except the MTSOs or stockholders. Congratulations, VR technology -- I guess you win here, for the time being -- you sold the hospitals and MTSOs a fine bill of goods.  I did emphasize the FOR NOW ... the gravy train WILL come to a full stop.  The REAL losers, though, will be the PATIENT ... Hey, Suits, I'm talking to you ... I hope that's not YOUR mom or your kid lying in that hospital bed with a  ----ed-up medical record!


yes i have compared counts
of canned reports too. Your latter supposition is logical, and being on internet allows for more 'wandering' with ones time as well.
stinks as compared to what?
x
Me too. I'm a newbie (compared to most) and
I find that her (the owner's) direction on spelling is not correct.  I took this job because I wanted to get into the MT field and with no experience it was hard to find work.  I think I made a mistake.  I'm afraid that this stepping stone is going to hurt instead of help me in the future. She's very stern when it comes to a 24 hour TAT but the quality is not there due to her instructions. 
Compared? I said let me tell you a story about me
This is how business is, has been, nothing new and if you let someone's choice of words asking do you need 3 days to reading something else into that, now she is the one who is seeking assistance. Businesses usually have 3 days off for a death. We are nothing special here and the sooner we learn that, the better off we will all be. We are not privileged and why some think this is harsh, terrible, just what it is.
What you get here compared to California
Had my SIL visit last year from Sacramento, CA and she could not believe what we paid for our home. She estimated my home and the homes around in the $500,000 range and up, which was more than most the homes here. I watch the home shows and shocked at what some people settle for when looking for a home there. They have nothing to show for say a home $200,000 or more. I used to live in Atlanta but moved to a more rural area where you can get a show piece for not that much.
MedQuist board is now set up. See Medquist link to the left.
MedQuist board is now set up. See Medquist link to the left.

Link is also below.


Well, platform was very antiquated compared to
what I am used to. Account - I was given an account that was a honey the best! Well, I wouldn't have my worst enemy transcribe it.  Complained - immediately got put on another. Garbage. I don't mind the occasional challenging dictator, but garbage. Unstable platform. Then the old no work thing. Now, I had work, plenty of it, offered OT as brand new employee. Others, though, loyal employees for years, told no work. I was also allowed to work whenever I wanted, but not to tell. Garbage like that. So, while I was in the favored position, it backfired. I lost respect for the company, and also knew I couldn't trust them. While I was favorite today, who knows about tomorrow? Several of us started the same time, and similar run around. Lots of turmoil in the company, rumors, conflicting messages from mgmt - one day apologizing for no work and begging MTs to stay. This was on my first week - I left an unstable environment, so not what I wanted to hear. Just basically the same garbage as M, but M is a huge entity compared to T in the grand scheme of things, so I stuck with M. How's that for cryptic??? I have since heard there were long periods of no work for anyone - board is very quiet here. For reasons I can't really post...
Don't know, but what's slow about ExText compared
s
Compared to what I'm making now, "a lot of money"

Not compared to what I used to pay at the hospital I worked for. I have better coverage with sm
Unicare than the one that my hospital used (United Healthcare).  It includes prescription coverage too.  I am about half the premium I used to be.
So all MTs that work for a large service are bad MTs compared to those sm
that work for a smaller company? That could not be further from the truth. Some of the larger companies can attract better MTs with benefits, higher pay, etc than a smaller company ever can.

I think it depends on the MTs, not the service, as to the quality of the work.

I work for one of the companies the OP mentioned and the QA standards are MUCH more strict than smaller companies I have worked for in the past.

Have you compared line counts with 1 space vs. 2?
NM
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
Documented line count each report, then compared to ichart end of day
nm
Very easy, user friendly, a little slow and awkward compared to DQS though. (sm)
One of the best features is that you are able to search for your own samples on a particular dictator or patient. You do however have to be aware these are typed by other people and could potentially have errors.
I agree that it is an easy platform, but compared to other platforms I have used, lines are harder
to get, probably counted or weighted differently.
9 cpl, national, 10 yrs exp.
Unless you are an I/C then 9 cpl is good.
Which national is that?
nm
You are less apt to do it with a national!
More apt to do it with your own accounts or land a great paying job with someone who is not using the internet MTSOs, the internet robbers!

They pay you crap and suck the life out of you! Go independent.
Can you get a job at a national
with going to a community college for your MT education?  Thanks!!
Which national is the best for...
flexibility, clinic work and fair pay.  I have about 17 years of experience, looking for STEADY part-time work for now. If it works out with a company, I would consider full time.  Who is the favorite national here?  TIA
at the BIG national I get 7.2 CPL for ASR

but I have been an MT for 26 years.......


4 CPL???  Unheard of in my world....actually....sorry



I used to be AC at a national for $32,000
//
Pay with National
I made 41K last year with very little overtime, and this included incentive pay. My account is going to SR shortly, though, and this kind of money will be a thing of the past. For that reason, I will be moving on soon to a company where I can do straight transcription and be paid a decent wage for it.
The national I work for does not do that. sm
If low on work, they do not take away benefits. 
you work for a national....nm
x
Forgot to say that was with a national. NM
x
National Certification for MTs
Can someone refer me to a website or something so I can get certified.  Finished my course with a college and they don't of course deal with the National Certification.  Anyone out there done the certification part.  Please help.  Thanks
When is National MT Week? TIA

They were the first national I worked for, and sm

Giselle had a wonderful personal touch with the employees, and swore they would never outsource their work overseas, and it was pasted proudly over their website.  The accounts I had were sucky and I left, but with no hard feelings.  Now, I see their web site no longer says anything about them not keeping everything in the US -- sad.



Small national
Try - www.milnertranscriptionservices.com
No other national beginning with "M"...
I worked for Cymed and stayed with SPi. I hate it. Absolutely. TAT is so tightly controlled that there is almost never any work. It totally sucks. And they don't give a damn about us MTs. Just in it for the money. A HORRIBLE company.
in my first year of MT at a national
I was making $130 a day with my main account...then the rug was pulled out from underneath me and my company lost the account (would not say why).  I have not made that money since and that was 7 years ago.
national company
I have been with a national for about a year - was on one account for about 6 months - then all of a sudden the work load dropped and then was told the hospital went another direction.  I waited it out for a month, as they told us that they would place us on other accounts - they finally did - now some of us are being moved to another account - which I don't mind - other than the downtime in learning it - and this is supposed to be helping out another service.  I learned today that the reason they lost the first account that I transcribed was because they outsourced it to India and the hospital had specifically had in their contract that their work was not to be outsourced.  Why would a company take that kind of risk - and then lose a very large account?  Plus lose good transcriptionists who could not wait a month to be reassigned to another account?  I now have spoken with the company who has my original account and hopefully will be hired.  They know I worked the account for 6 months, so I could just pick up where I left off.  How many nationals do this, though, contract for US work and then outsource?  I also heard of a company who is hiring only editors to QA and edit work coming back directly from India - now that is a job I want nothing to do with. 
Pay is much much much lower than any other national
/
TT is my favorite national so far
NM
Is it possible to make 35K/yr with a national?
employee status
The national that starts with an S.

I am wondering if the message regarding Spheris, stating that should they want an MT to go, sabotage of their work may take place, could be elaborated on.


It is important that I stay with this job.  I have BC and ins. is an issue and honestly, I love it.  But, it is very stressful for me to work under these conditions. 


If I thought that there was a possibility that the more hostile arm of my management team could retype my work to include an error that would place the patient in jeopardy, just so they could get rid of me, I would take action now. 


I would like to know if ex employees who left with heavy hearts would e-mail me confidentially and anonymously to let me know how they came to the conclusion that the sups were brutal and ruthless.  


 


I work FT for a national,
and a few hours a week as an IC for a local doc, whose transcription I have done for nearly 11 years now. The full-time job is 32 or more hours per week, and includes benefits. The IC gig might take 3 hours a week, but the line rate is a LOT more than for the national, and in fact is keeping me alive.
Is this normal for a national?

In my 12 years, this is my first IC position with a national and I'm spinning my wheels. Just wondering if this is normal stuff I need to get used to?  


Things like, their field codes sometimes are there and sometimes are not, so if not, I have to go back and put in say the patient's name or DOB by hand. Ok, so that's not too big deal. But most of the referrring doc addresses are not in their system. So I have to look up in their info or search internet, enter into their system, but if there are no codes, have to go put all that in each document by hand. Their templates are mess, IMO. They don't have necessary spaces and some even have grammatical errors. But the worst...sometimes at the end of a report that has a lengthy template where I've had to delete some of it because it wasn't what he said (for example, they have a limited number of templates so maybe I have to use a stress echo template for a nuclear test, so I have to delete much of doc's canned words), it gives me a NEGATIVE LINE COUNT for that report. They have told me they can't fix this, that all in all I'm doing better in the course of my shift by getting paid for the templates, i.e., that it all equals out.


Their system is very slow, bogs down, all this click and point stuff I'm not used to, and I can't produce more than about 150 lines an hour. It's just a part-time gig for me, trying to make some extra money in these crappy times, but it's getting frustrating. Have I just been pampered with awesome MTSOs and docs all these years? Or should I jump ship? Sorry so long, thanks for your input.


National Disgrace?
I don't think I would take it that far, but I do understand. The way things are getting outsourced, some news media would certainly get more physicians and groups to start hiring local ICs instead of making use of the big name companies. I talked to one physician a couple of days ago (Tuesday I think) when I took my son in and she said she has to call in her dictation to the medical group's line and then one of the big companies takes it to transcribe. The last year or so she gets the files back and they still need a lot of editing by her because neither the Transcriptionist nor the QA person could understand her. Now, I've done per diem for her when they get backed up or she needed something back that day, her dictation is very clear as are most physicians in her group. They speak slowly – but not overly – and they enunciate very well. She will even pause and say: instruction - put that in bold: or something like that so you know it doesn't need typed, just done. There is really no reason for this much QA to be done by her.

She is working with many other physicians in the group and they are trying to get approval to hire in house instead of this stuff. I think that if attention is drawn to the fact that physicians are paying the same amount per report, and the reports are being outsourced with very poor quality, that more CEO's of these major groups will pay more attention and hopefully get their heads out of their rears and stop outsourcing. CEO's only see the bottom line and that is very bad for patient care!

Bottom line, when a company is screwing their employees most people immediately think union - but that is kind of hard to have in this field. I have printed some of the posts from this site and taken them to her. They are gathering for a meeting the first of May to discuss this with the group’s CEO and CFO and VPs. I am hoping they succeed. They hire their billing and coding in house so why not their transcriptionists. After all, they had to setup the dictation system, so they could use IC’s as well as in house to do their dictation without much change in the structure that the physicians use! Yea, it would be a bit more expensive to start, but the end reward would be significantly improved! Let’s cross our fingers that this works out and that other groups (Kaiser Permenente, etc.) follow suit!!

The national out of GA, cannot find anything on the
the other one.  At least that is the one I am talking about, and from the other posts on here, it seems that everyone else is too, the over-kill with emails, low work, changing time sheets.  I would steer clear of them. 
Insurance sucks compared to my old insurance... sm
The insurance seems like they don't want to cover anything, even simple prescriptions I used to pay 4 or 10 dollars on I now pay 20 to 43 dollars.  I like the company/people so far, just don't like the insurance.
10.75 cpl National; 11 cpl smaller MTSO. 25 yrs exp. nm
x
14.5 cpl National, 16.0 cpl small MTSO
Happy, both accounts are California accounts which is a higher pay!!!!
cascas: what national is offering 11 CPL?
thanks 
Yes - it's the 2nd largest national, begins with S. :) NM
x
I have never worked as an employee for a national. Can someone tell me what you do at MQ when you
have no work and obviously if you get a huge report at the end of your hours you dont dump the report to make sure you dont go over your set hours so I dont see how set hours can be set in stone.
National Transcription Services - SM

Disorganized is an understatement.  The company is run by people who have absolutely no experience or understanding of the transcription business. They work on ChartScript.net, SoftMed's web based platform.  There are numerous complaints on this site in regards to this platform.