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So all MTs that work for a large service are bad MTs compared to those sm

Posted By: Disagree on 2006-03-25
In Reply to: I disagree. Some hospitals, clinics, etc. will pay for quality and personal service - Very Old MT

that work for a smaller company? That could not be further from the truth. Some of the larger companies can attract better MTs with benefits, higher pay, etc than a smaller company ever can.

I think it depends on the MTs, not the service, as to the quality of the work.

I work for one of the companies the OP mentioned and the QA standards are MUCH more strict than smaller companies I have worked for in the past.



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Would anyone work for a large national co, with a

I use the company provided computer.  They had a change in computers and I was sent a new one.  Since that time, the foot pedal provided has not worked.  I can hear reports, but I cannot backup or move ahead using the pedal.  To hear something again, I have to bang my foot on the pedal. To move ahead forward or go backward for any length, I must go to playback page and manually move the cursor to where I need to be. 


I have put up with this for five years. Yes, that is right, FIVE YEARS!!!! I have called our so-called Help Desk numerous times and I have been sent two more pedals, neither of which work, or, rather, work the same as the original pedal.  I have asked for help from countless people.  The Help Desk states I am the only one having the problem.  The supervisor says I am the only one having the problem. I know one other person on my team who is also having having the problem, but we are too  ashamed to really raise heck.  I am disgusted. 


By the way, it is the most commonly used foot pedal. Even their ad states it works with any computer.  I just had to vent. 


Yep I am sitting here with 3 large accounts and no work. Has anyone gotten any satisfaction from
speaking with corporate about this. These people in Amherst obviously do not know what they are doing. I wonder what the quality of this work looks like just throwing anyone and everyone on these accounts. Cant be too good. I have also noticed their QA people dont fill in blanks even for the docs that really are just more technical. Understandable with bad cell phones etc but just more technical or with an accent they dont get the blanks.
Co I work for, large national, allows normals. Of course, you must listen
zz
I was paid by the hour to work from home for a large hospital. nm
x
How many of you actually work for more than one service
and would you recommend doing so to others? I am very seriously considering working for two separate MTSOs PT. One would be day shift and the other evenings. I am wondering if others do this and find that they have better paychecks than when working for one MTSO full-time.
anyone work for D&L Typing Service?

Do they seem to have alot of accounts?  Is pay still low?


anyone work for D&L Typing Service lately?
Looking for new info on this company.  They had recent adds
Who is LK -- know TT did send some work to another service, but

but please let me know what you are saying because we TT'ers are very interested in what you are saying to us all -- I just know there is something very wrong with my line count.  I have been doing this too long to not know how many lines I can get.  I cannot put my finger on the problem -- I just know it does fall in my lap. 


This is really disturbing to me.


If you work for a service, you are more likely to have all the specialties; however,
If an MT has for example only worked in house or for one hospital their specialties might be more limited. For instance, my first in-house job was for a hospital that specialized in high-risk OB and ortho, but the cardiology procedures and neurosurgeries were done at a sister hospital.

Now that I have worked for a service, there isn't a specialty in the hospital setting I haven't done.

Another thought - maybe, just maybe they are trying to match MTs up with the specialties they like best, not just have knowledge of - Now wouldn't THAT be a plus!

Just curious, do you work for a service? SM
I would love a 12-hour window of time.
Um, who said I worked for SS? I work for no service.

I've gotten out of the MT service ghetto.  I work for a hospital.  And guess what...


There are rude people here too ----> GASP! 


Maybe I should quit my $18 an hour, 800 line minimum requirement with 0.06 cpl incentive for anything over 1000 lines a day, awesome health and dental benefits, work at home job because I shouldn't have to deal with rude people, should I?


Don't work for a service who offshores. Let them find someone else
nm
Talking about the ones who say you cannot work for another national MT service. nm
nm
I work for MedQuest, a radiology service provider--sm
based in GA.
Transtech DID have a service help out with their work -- I know for a fact -- about a year ago.
How long have you been with TT?  Anyone in mgmt will tell you that they outsourced work to another service in the past.
did you have to purchase equipment for this service to work or do they supply - nm
x
Viva Transcription Company out of California. Does anyone work for this service. If so,
would you be willing to share what they pay?
I work for Keystrokes and have never heard that you had to have digital phone service (sm)
I used Embarq for about 3 months and made the change to digital because I got the letter from Embarq saying I was wasn't allowed to use the unlimited long distance that much.  I also switched to digital because it is cheaper and truly is unlimited long distance at the same rate every month.  I was never once told by Keystrokes that I had to have digital.  The only thing they ever told me was I had to have unlimited long distance. 
Surgical Notes transcription service out of Texas...anyone work there?
Do they hire employes or IC? Platform? Thanks in advance ;0
DON'T SEE HOW THE 2 CAN BE COMPARED ...SM

Yes, the economy has taken a beating that's affecting countless good people - but the recession has been in play for a few months and will likely resolve in time, although no one seems to know how much time.  That said, the MT industry has been pushing the envelope for years and years now  as far it is going to go at this point.  Flagrant violation of federal labor laws, abusing time/wage laws, decreasing our pay in an almost geometric pattern lower and lower on a yearly basis - all the while demanding a higher standard of knowledge and skill from us, though. 


The difference in the 2 is that the recession is due to economic factors that have snowballed - but, historically, we've come out of recessions/depressions before, right?  Things got back to fairly normal with a restored economy, restored wages, jobs.  However, not by the wildest stretch of mine or anybody's imagination is the MT business going to improve for anyone except the MTSOs or stockholders. Congratulations, VR technology -- I guess you win here, for the time being -- you sold the hospitals and MTSOs a fine bill of goods.  I did emphasize the FOR NOW ... the gravy train WILL come to a full stop.  The REAL losers, though, will be the PATIENT ... Hey, Suits, I'm talking to you ... I hope that's not YOUR mom or your kid lying in that hospital bed with a  ----ed-up medical record!


yes i have compared counts
of canned reports too. Your latter supposition is logical, and being on internet allows for more 'wandering' with ones time as well.
stinks as compared to what?
x
Me too. I'm a newbie (compared to most) and
I find that her (the owner's) direction on spelling is not correct.  I took this job because I wanted to get into the MT field and with no experience it was hard to find work.  I think I made a mistake.  I'm afraid that this stepping stone is going to hurt instead of help me in the future. She's very stern when it comes to a 24 hour TAT but the quality is not there due to her instructions. 
Compared? I said let me tell you a story about me
This is how business is, has been, nothing new and if you let someone's choice of words asking do you need 3 days to reading something else into that, now she is the one who is seeking assistance. Businesses usually have 3 days off for a death. We are nothing special here and the sooner we learn that, the better off we will all be. We are not privileged and why some think this is harsh, terrible, just what it is.
What you get here compared to California
Had my SIL visit last year from Sacramento, CA and she could not believe what we paid for our home. She estimated my home and the homes around in the $500,000 range and up, which was more than most the homes here. I watch the home shows and shocked at what some people settle for when looking for a home there. They have nothing to show for say a home $200,000 or more. I used to live in Atlanta but moved to a more rural area where you can get a show piece for not that much.
Medquist. No other national compared that I sm
worked at Transcend, Spheris, MDI-FL, Webmedx. I work for local doctors and get paid by the hour.
Well, platform was very antiquated compared to
what I am used to. Account - I was given an account that was a honey the best! Well, I wouldn't have my worst enemy transcribe it.  Complained - immediately got put on another. Garbage. I don't mind the occasional challenging dictator, but garbage. Unstable platform. Then the old no work thing. Now, I had work, plenty of it, offered OT as brand new employee. Others, though, loyal employees for years, told no work. I was also allowed to work whenever I wanted, but not to tell. Garbage like that. So, while I was in the favored position, it backfired. I lost respect for the company, and also knew I couldn't trust them. While I was favorite today, who knows about tomorrow? Several of us started the same time, and similar run around. Lots of turmoil in the company, rumors, conflicting messages from mgmt - one day apologizing for no work and begging MTs to stay. This was on my first week - I left an unstable environment, so not what I wanted to hear. Just basically the same garbage as M, but M is a huge entity compared to T in the grand scheme of things, so I stuck with M. How's that for cryptic??? I have since heard there were long periods of no work for anyone - board is very quiet here. For reasons I can't really post...
Don't know, but what's slow about ExText compared
s
Compared to what I'm making now, "a lot of money"

Not compared to what I used to pay at the hospital I worked for. I have better coverage with sm
Unicare than the one that my hospital used (United Healthcare).  It includes prescription coverage too.  I am about half the premium I used to be.
Have you compared line counts with 1 space vs. 2?
NM
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
Documented line count each report, then compared to ichart end of day
nm
Very easy, user friendly, a little slow and awkward compared to DQS though. (sm)
One of the best features is that you are able to search for your own samples on a particular dictator or patient. You do however have to be aware these are typed by other people and could potentially have errors.
I agree that it is an easy platform, but compared to other platforms I have used, lines are harder
to get, probably counted or weighted differently.
I can't tell you, sorry, but it is a LARGE one.
,
large comp

I agree.


They have taken on several new large accounts over
the past several months.
been with 2 large nationals; will never do that again.
Much better with the smaller companies.
I have 22 employees, which is not large, but had to do the same. sm
Our state unemployment division did an audit on me and determined that the ICs are actually employees. I had to pay unemployment on everyone who works for me or who did work for me back 5 years to present and make them all employees. I had to pay fines and penalties too.

The IRS has their list of 20 checklist items but the states can have a few of their own and they have the right to enforce them.

One from our state (Missouri) states that if you perform the same type of duties as employees at the company, even if you fit the 20 items from the IRS, you are an employee.

I appealed the decision and lost. It cost me $5000 for a lawyer but still have to pay the $218,000 to them (the total with the fees, penalties, interest and payments that should have been made). It is going to force me to close our doors.


If it is a large account
your email may be one of nearly 20+ she gets per day. When you are a lead you are getting many calls and emails daily. Address the issue with the head and go over his/her head if things don't improve.
these were supposedly large sm
companies that have been around awhile.  I am hearing a lot of MTs going through the same thing.  Its getting ridiculous!
It is hard to get a large
group of doctors at a hospital to ALL do VR and their own editing. Smaller clinics are more likely to completely do away with MTs, as they are more inclined to do their own editing; plus doctors in clinics do not go into as much detail as hospital dictators. Clinics usually stick to a fairly standard normal template, whereas doctors in hospitals dictate all kinds of ways...That is what I have seen..
I have found that large places
like hospitals, banks, insurance companies offer the best benefit packages to part-timers. In fact I once worked 10 hours a week at a bank just for the benefits package. PT MT at home with benefits, however, I don't think you will find. It's hard enough finding FT with benefits and the premium isn't $800 a month.
Yes, 2 large hospitals. Both accounts out. nm
nm
When I worked for a large national, they
had a gal from New York using a steno machine.  She consistently turned out over 20,000 lines every 2 weeks/pay period.  So if you know the steno machine, you can make megabucks in transcription.  She always won awards at this biggest national.
The accounts are so large you get them some days
and other days none. I too have had days when that seems like all I get. Sometimes I will go 3 months before I get the same doctor. She should have asked them to route her a variety that day or try another account. There really is a break in period with any new account but Transtech really is the best company out there and they are willing to work with their MTs.
Um, not exactly - some of the VERY LARGE companies do the same thing!
Trust me. lol
I do a large number of ESLs and usually

don't have issues, but when I worked at SS their ESL dictators on at least 1 account were horrendous.  They were bad dictators on top of the sound quality being the worst I've encountered in my 20 years of MTing.  Management was a joke and you couldn't believe a word the CEO told you.   I worked in QA and the quality of the transcription was very bad.   Someone asked me if the work was done in India and I said it may very well be because it was so bad that it pretty much had to be done over.   I had some suggestions on how to better run things and was offered a management position to implement them, but I declined. 


The reason there is a lot of work is because they can't keep MTs.   I agree not all companies, not matter how good they are, are a good fit for all MTs, but if a company has constant turnover there has to be a reason for it.  I work because I need the money and I don't see any reason to waste my time going with a company that has the reputation that SS does.  There have been a handful of MTs who despite all the negatives about SS decided to accept positions.  A couple of MTs have come back about a month layer apologizing for not believing us and said everything we said was true.  


I would not refer my worst enemy to this company. 


Large nationals don't like radiology because of TAT
xx
I was offered a very large rate of pay, so you
z