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Once upon a time, a surgeon responded to my concerns

Posted By: about office chatter on 2009-08-11
In Reply to: What? - It is not the fault of the company.

The girls were tearing up the 3 surgeons up one side and down the other. And OMG, what they had to say about the office manager!!! I felt they were betraying the man who fed them. So...I went into his office and said, Dr., the morale is very low, the office staff are very upset, threatening to find new jobs and I thought it should be addressed during a staff meeting.

His response was: Do not pay attention to what they say. Venting is a necessary part of being a part of the work force (when you are an employee). The doctor brushed it off,did not want to hear the details and he did not really care who was the instigator. He felt that as long as they showed up on time, held up their end of the load and were pleasant with the patients (anorectal surgeons - ouch).

That office staff who whined and complained and ridiculed was with the surgical team for over 10 years - An RN, 2 front office, insurance cler and med Records gal.

Huge Bonuses (which say THANK YOU!) at Christmas brought momentary pleasantness but come mid January, they'd start again, feeding off each other, like a bunch of women at a Sewing Circle (have you seen the pic on this website depicting us as women in a sewing circle, dear?)

Bottom line - it is harmless. If money is there and then not there, without warning, a person who is not complaining about it is the one I'd be curious about.


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Do you really think owners have time to come on this board to know there are any concerns? sm
If you really and truly believe they are offshoring, ask them. Tell them you have concerns and that you have heard they were outsourcing!. I know for a fact that L is still quite involved in the company and believe me, they have hired new people; people who just couldn't cut it and were not good enough to put out quality work; QT has always, always prided themselves in quality! If an MT can't do quality work, why keep them? It's a waste of time and money! I just know one thing, I will do my all this week to help get us back in TAT. You do what you have to do!
the surgeon told me...
that it is riskier to stay morbidly obese than it is to go through surgery. I'll take the risk rather than stay this way. I have two little girls to live for. :(
My concerns
First with the job application. They already have all this information on me. I am not giving out references again, and I am not agreeing to a credit/background check. Everytime someone pulls your credit file, it lowers your score slightly. Not going there. Plus, will they somehow use this against us in the future as far as our years of service and make it appear as we did not start with the company until September 15, 2007?

Second, employment agreement. I have a problem with items 4 and 5. I don't plan on sticking around with this company forever. The only reason I stay is because I love my accounts. If they move on (very likely), then so will I. It is quite possibly that I might indirectly divert business from SPI if I go work for a company that has taken one of their accounts. Agreeing to $1000 sanction if that is the case? I don't think so.

The whole arbitration agreement is just a complete farce. From everything I have read, the employee really suffers when matters are taken in front of an arbitrator rather than an actual court of law. SPI knows they have issues. What about the fact that they don't pay time and half for OT? I bet the DOL would love to hear about that one. I could see down the road a whole bunch of MTs trying to file a class action suit, and I think the legal team at SPI is really worried about the same thing, hence this agreement.

Off my soapbox. And it's very early. Too early to worry about spelling or typos, so don't beat me up.
none as far as it concerns me
My point was only that MDI isn't taking on VR to pocket more for themselves. I'm well aware how this affects me personally.
Concerns
I understand your concerns. I am an employee and would not have it any other way. Every individual’s situation is different and the company is aware of that. I am sure they will work with you. Give them a chance, you might be surprised.
I understand your concerns
I have google'd myself to death, LOL. I did get an interesting email today, but I have a hunch it's not what you're talking about. I wish I could leave my email address, but I have the same problem as you do and my email would be too easy to track down. I guess I'll just have to wait .
I have my concerns too. This year not even a
Christmas card.   There have been a couple other things that when added to this pot leaves me wondering what is going on.  
I certainly have let D know my concerns but to no avail. nm
nm
Sorry..I meant THIS concerns their
medical records
What concerns me is that the rule is
Unless you like being banned, then keep on having laughs over the job seeker's board posts.  It happened to me, so I like to tell people that I was instantly banned for pointing something out on a job post.  It is not acceptable no matter what the forum or nature of the job posting.  It is not really up to you or I to decide what is just having a laugh!  The moderator has posted this in the past.  NO MAKING FUN OF THE JOB POSTS.  Someone may want to apply, do you think that there are only American MTs in America?  Do you think only foreign MTs stay in their country?  Even if the job was foreign in nature, that doesn't give anyone the right to poke fun or have a laugh at someone else's expense especially someone who is offering jobs!!!!!!!!!   
I know the feeling here and that is what concerns me. nm
x
I definitely share your concerns...

In my previous post I was and am trying to stay hopeful, as I really enjoy working with MDI like you, when I talked about possibly changing to another account.  In reality, I feel as you do, that I just don't think there will be enough work on straight MT side to provide that.  I just don't understand why such a great company like MDI is offering such a pitance for VR when most other companies are offering 4-5????  Just don't get it.  Again, I'm trying to remain hopeful and would like to believe what the leaders at MDI told me about tripling the line count, but seriously, in reality I really KNOW it is just not possible. 


Does anyone have any ideas about anything we can do?  Perhaps approach MDI/Dorothy as a group with our concerns??


Hospital concerns for benefits.

Many MTSO's are hiring only ICs now with no no benefits given.  Now given these are mostly smaller company's.  But why don't the hospitals form their own and contract out.  That's basically what some of the smaller MTSO's are.  They use the hospitals equipment.  I work for a small rural hospital as an independent contractor.  I worked inhouse for 2 years doing their Basic 4 and radiology reports.  For family reasons I was planning to leave but they offered to send me home to work.  Since my husband had medical benefits, I did not miss the benefits at the hospital.  But this situation worked out fine since I had a sick child that I was paying daycare for when he was not even there but home sick.  Ten years later, I am still working at home for the same hospital.  Hospital's work has grown and I am not willing to work so much now.  The hospital thought about hiring a MTSO but decided not to after they found out what they charged.  Which was about 3 times what I did.  They hired part-time Transcriptionist themselves to cover what I could not do.  So, to all those below who thinks it wound not benefit the hospitals, here's one story where everyone benefits. 


Thanks to all who responded! SM

I will definitely ride it out, knowing about the time of year, and use it to build speed with the new work, etc.  Glad I posted; I'm a better frame of mind now about the lack of work. 


Thank you to everyone who responded!
I appreciate all of your responses to my dilemna.  I will give it more time and hold onto my old job for now also.  Thank you to everyone and Happy Holidays!
Thanks to all who responded....
Think I'll pass and not waste my time with the interview.
Thanks, I responded. :)
xx
Thanks so much to everyone that responded, I did

Go and apply with this company and received a *ticket.*  I received a message that stated that they would be in touch with me when and if they started hiring and if I met their criteria, fingers crossed.  Are you working for them now? 


I don't think there would be any greater conflict concerns than there would be with any kind
;+
I'm not saying you don't have valid concerns but I sincerely feel...
You all should be entitled to have your own board. I've done the Transtech thing a few years ago. This is all old news. Same as most of the companies on here, you either love them or hate them but I feel there is a ton of people that work there or people who want to work there and you should have your own board to discuss this.
well I sure didn't I was fired for voicing my concerns
Would they take me back?
Transcend Line Count Concerns - SM

Any fellow Transcenders have knowledge of how the company handles not meeting line requirements, especially if low to no work on your account.  Are there warnings given or do they just pink slip you immediately?  Anyone had ANY experience whatsoever with this....Thanks so much.  Am worried. 


 


 


Do Not Fear Retribution for Sharing Concerns
Denise:

Thanks for the kind words about my post. It is my sincere attempt to ensure that every team member feel valued and empowered to be successful. It is regrettable to hear your concerns for simply sharing your feelings and yet I can understand because I do know that these types of passive/aggressive response have been taken by managers of our organization and virtually all others.

Denise, it is my job and responsibility to make sure each team member has a voice and that their concerns are heard. While I can't always provide everyone with exactly what they want I am typically able to help. I hope you will feel comfortable sharing your concerns with me.

Thanks again for the reply and sentiments.

Jeff E. McNeese
SVP, Operations
DTS America, Inc.
T: (877) 387-6876 ext. 115
F: (615) 329-2298
jeff.mcneese@dtsam.com

yourvoice@dtsam.com




I've had concerns for at least a year. I'm a long-term

QTer so I have seen lots of changes.  Not that I expect anything, but we've always gotten something for MT week and this year not even a card and the whole stink over Christmas.  The IRA thing doesn't have me really concerned.  From what I understand they only hire ICs now.  I know they've had some long-term people leave who might have been employees, so it might not be cost efficient to continue the program.   I haven't had a raise in several years and these days I'm just glad to have a paycheck.  I don't know how much of the work is being offshored, but you would think that would free up some $$, unless they have had to hire extra QA people.  I like not having lots of e-mails/phone calls, but I also would like to know what is going on.  I denied for months they were offshoring, but when I got proof it was a slap in the face and I felt like we should have been told about it.  There seems to be plenty of work on my account so the offshoring hasn't  affected me directly.  So far the checks are always on time and have never bounced. 


Things have definitely changed and I don't think for the better, though I've interviewed with several companies lately and haven't found one yet that is better than QT.  I just try to do my lines and be thankful for a paycheck and just accept the fact that the company will never be what it was. 


This is the thing that concerns me about this field. Pay is staying the same not increasing!

Every OTHER medical field, nursing, therapists, techs, etc. are all experiencing the yearly salaries going up.  Transcription compensation is not increasing. 


While they may increase the RATES the ability to make the more money is not there because of VR, taking away the header allowances, more difficult accounts, more ESLs, stricter QA, etc., etc. slow platforms that require information inserted that you don't get paid for and anything else that lowers your salary.  If hospitals are looking to slash their transcription budget, they are going to pass that onto the service and the service will pass that onto to the employee. 


I know transcriptionists that were making 45-50K in 1987 working 40 hours and now they are making 35K and often times working more than 40 hours to make that lower amount.  Or I hear people say I can make the same money but I must work much harder and longer hours.  I think wow...you have to work harder and longer to make what you made in the 1980s. 


Other occupations have gotten consistent raises without the need for more hours and I don't think employees would put with up it.  Imagine a well qualified R.N. being offered a 1987 salary?  The hospital would have a hard time hiring nurses.  But the transcription service environment is so competative if they can offer the work cheaper and cheaper while guaranting accuracy they will get that contract.  So in order to stay in business they have to find a way to pay the Transcriptionist the least amount of money to see their profits which they need to stay in business. 


Of course if transcription is all you know and you don't to work in an office or get a job at Starbucks you keep going and accept the pay because we really have no control.  You have to work with what they offer you. 


I've never had a problem with checks or insurance before so that is what concerns me.
But, I will be following up on Monday. I was just hoping that anyone who had this happen could confirm that is the way it is done. Thus far, no one has really confirmed this so that is a good sign.
Thanks to all the wonderful MTs who have responded to the ads
as well as to all those who have been with us awhile. Sue and I, along with Wendy and Vikki, Nancie, Diane, Pat, and the rest of the staff are so grateful to everyone who helps make this a great place to work and a success. We are very happy that so many new MTs will be joining us.
I know I applied with them, and they never responded.
x
I responded privately, thank you.
.
I sent my resume and he responded
back with an email asking if I would be interested in testing. I emailed back and said I didn't mind and asked for their website. He emailed back with their website and said HR would be contacting me soon.

Guess I'll have to wait and see how long that takes! Good luck to you though.
Look further down this post. She responded
yesterday - Bright Universe.
Got your emails and have responded
Thanks so much! The information is truly appreciated. I sent you a reply via email, as well, and I hope you will respond. Thanks again!
Blackswan, sorry nobody has responded.
I have no idea about Orion, though I know there were recent posts here about them. Oracle has always had a negative response. I know I had signed on with them years ago and was so excited and thrilled. Then everything went wrong tech and set up wise. I remember I had to buy PC anywhere, something like that, and then never got my training, dates set and broken by them, etc. That seems to be the norm. Landmark - very low work volumes, and don't pay for spaces. MTs come and go regularly, as accounts seem to come and go regularly. I have always heard fine for PT, but not for full time.
I have not responded yet. It was suggested that
we should let them know when we were ready to train. I figure when It gets to the point when I am not getting my required lines for the pay period, I will left them know I need the training.
I responded for more VR and am getting less work sm
period on my primary account. I spend most times on my secondary and am just making the 11,000 line count per payperiod. I had been hoping to pick up enough extra to make the incentives but that is out of the question. My paycheck is really hurting. I can't work like this much longer.
I'm the person you responded to sm
the milk is for my daughter.  Should I have just told her there is no milk and have her use water in her cereal?  You are absolutely heartless to ridicule a situation like mine or any other person's.
To the person who responded RE: Key Transcription in ND
I looked in the archives and on MT Spot and didn't find anything.  Did you work for them previously?  If so, would it be okay if I emailed you?  If not, could you possibly provide a link to any past threads about this company?  I'd greatly appreciate it.  I've been offered a position with Key, but I'm having second thoughts, especially since I saw your post.  Thanks.
Sorry, I had not had coffee when I responded earlier ... sm
best of luck to you too. I'm sorry that you are having to go through all this. I think most of us just want to work hard and do a good job and be treated fairly by our employers. Seems so simple, but in my experience it has been hard to find. I'm moving on and hopefully will have found a better employer.
To Mary who responded by e-mail (sm)
Thank you.  I tried to send a brief message back to you at your e-mail address twice but it came back.  Thanks for the info. 
okay, your emails finally came and I responded
x
They responded to my resume within 24-hours and
within 3 days of submitting resume I had an offer.   I submitted resume through their website, was unsure if they were even hiring. 
Funny some of us were written letters by company attorney when we posted our concerns here
:(
Nandan has been told many times. He never has responded to
what he was told. They had a great team the Spring of 2004 and all left and what was left in management were the remnants with an owner of a co that they purchased from her, so she was it! Everyone else had to listen to her jibberish and kiss her b*tt!!

Good people got away, management caliber. Sad, but that's how they operate
I can only assume that the company which has not responded is either of the opinion that (sm)
if you are seriously interested in the position, you will find a way to take the test -- wav pedal or not, or just haven't had time to respond yet.  I've tested without a pedal and, while yes it is more time consuming, it can be done. As far as the dial up is concerned, I would think that if sent them an email requesting their system requirements, the information would be divulged, within a day or so.
Nice that they responded, but would've saved..sm
I get that they are relatively new, but with nothing at all coming up on Google search (not even a phone listing), it's understandable why people questioned. I still think it's strange there is literally nothing available online, even using her name and variations, but the address seems to be an office building of sorts, so that seems plausible.

Good luck to those who applied. I hope it ends up being a diamond in the rough. :)
I accidentally responded to wrong person
I got trigger-finger happy hehe
I emailed you before for info about KS and you have not responded. I am looking for information sm
on them, and you said that you had a reason for their high turnover. I am trying to make a decision this weekend. ***
I think you know what I meant. That is not the problem as I responded directly to her email.

I am sure that any other company that tried to respond to her also had the same problem. I know it is sbcglobal.net but hey, I am not on here to get QA'd.  I in a very quick moment put up a message to an MT who wanted a job and did it very quickly in the middle of my busy schedule trying to be courteous and helpful.


Have a nice evening or was that eneving.  :)


Don't know if they even exist. I live right here in NY and they've never responded to my resum
s
I e-mailed them and responded back almost immediately, offered low pay. 45 minute interview. nm
nm
I'm lookin for part-time work (about 3-4 hrs daily) after 13 years of full-time, anyone know of a
company that is hiring flexible part-time?  I'm starting a career in real estate but don't want to totally quit transcription, but I think most places require 25 hours a week and I cant work weekends, as real estate sales are the biggest on the weekend with open houses and people off work to shows homes to.  If you know of a place I'd sure appreciate the info.  Thanks!