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Serving Over 20,000 US Medical Transcriptionists

I accidentally responded to wrong person

Posted By: sry on 2008-08-28
In Reply to: Yes, indeed that is what I was referring to - Fatcat

I got trigger-finger happy hehe


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I'm the person you responded to sm
the milk is for my daughter.  Should I have just told her there is no milk and have her use water in her cereal?  You are absolutely heartless to ridicule a situation like mine or any other person's.
To the person who responded RE: Key Transcription in ND
I looked in the archives and on MT Spot and didn't find anything.  Did you work for them previously?  If so, would it be okay if I emailed you?  If not, could you possibly provide a link to any past threads about this company?  I'd greatly appreciate it.  I've been offered a position with Key, but I'm having second thoughts, especially since I saw your post.  Thanks.
You put your post about the wrong person in with
the posting that he is a criminal, steals $$, threatens lawsuits against MTs, and more. Geez back at ya! Can't you figure out that posting the wrong guy in with this mess may tarnish the wrong person's reputation? So you thought he was a salesman, your opinion. But you opened your mouth and inserted the WRONG PERSON in this thread, and others then knew who YOU were talking about and assumed you had to know what you were talking about, or why would ANYONE post something so horrible about someone? Read names more carefully next time. There were far more than a few letters off for to you arrive at your wrong conclusion - the entire last name was wrong. And yes, some people do value their reputations, especially when their livelihood depends on it. Seems these days our reputations are about all most of us have left.
You are wrong...not the person you are thinking of
If I was a person who you were unable to offer a position then how would I know that you often misspell and use words incorrectly in your emails and IMs? I am not the person you think I am.

I did not say anything about your work. Just offering a kind suggestion to you so that you are aware of the misspellings and misused words. It does not look very professional and does not give MTs much faith in QA when the person heading the QA team has trouble spelling simple words.
the person spelled "have" wrong
/
you're scolding to the wrong person
/
True! I just hope the wrong person doesn't
get banned in error.
If a person is happy at their job, what's wrong with wishing them well by having them stay there?
That's not nasty.
Wrong. The person who was fired this week was from Keystrokes. I just got an email

from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 


I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.


While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.


You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 


If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)


Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.

The only people who know would be KB, LT and PG for sure as they handle sales and operations.
JJ I accidentally sent my last sm
ersponse to your e-mail. I didn't mean to do it and didn't realize it until I had hit the send button. Sorry.
Does anyone still have that email that was accidentally
from the president or CEO admitting that they offshore after they had been denying it to us? If the cat hadn't been let out of the bag by the former QA manager who accidentally hit REPLY ALL to an email she sent to an employee in India I might have doubted it, but I got the email and so did a lot of other people.

If anyone has it, please forward it on to the administrator of this board. That's pretty much all the proof I needed.

Straight from the horse's mouth!
I can't help wonder if that e-mail was accidentally on purpose.nm
nm
Yes I do. I accidentally emailed you earlier. Instead of hitting
the post reply button, I hit the email button.  Feel free to email me.  Maybe we can add each other to the messenger and talk that way.
It is correct information, someone accidentally sent out an email from their Indian Team lead.
x
WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
Thanks to all who responded! SM

I will definitely ride it out, knowing about the time of year, and use it to build speed with the new work, etc.  Glad I posted; I'm a better frame of mind now about the lack of work. 


Thank you to everyone who responded!
I appreciate all of your responses to my dilemna.  I will give it more time and hold onto my old job for now also.  Thank you to everyone and Happy Holidays!
Thanks to all who responded....
Think I'll pass and not waste my time with the interview.
Thanks, I responded. :)
xx
Thanks so much to everyone that responded, I did

Go and apply with this company and received a *ticket.*  I received a message that stated that they would be in touch with me when and if they started hiring and if I met their criteria, fingers crossed.  Are you working for them now? 


Thanks to all the wonderful MTs who have responded to the ads
as well as to all those who have been with us awhile. Sue and I, along with Wendy and Vikki, Nancie, Diane, Pat, and the rest of the staff are so grateful to everyone who helps make this a great place to work and a success. We are very happy that so many new MTs will be joining us.
I know I applied with them, and they never responded.
x
I responded privately, thank you.
.
I sent my resume and he responded
back with an email asking if I would be interested in testing. I emailed back and said I didn't mind and asked for their website. He emailed back with their website and said HR would be contacting me soon.

Guess I'll have to wait and see how long that takes! Good luck to you though.
Look further down this post. She responded
yesterday - Bright Universe.
Got your emails and have responded
Thanks so much! The information is truly appreciated. I sent you a reply via email, as well, and I hope you will respond. Thanks again!
Blackswan, sorry nobody has responded.
I have no idea about Orion, though I know there were recent posts here about them. Oracle has always had a negative response. I know I had signed on with them years ago and was so excited and thrilled. Then everything went wrong tech and set up wise. I remember I had to buy PC anywhere, something like that, and then never got my training, dates set and broken by them, etc. That seems to be the norm. Landmark - very low work volumes, and don't pay for spaces. MTs come and go regularly, as accounts seem to come and go regularly. I have always heard fine for PT, but not for full time.
I have not responded yet. It was suggested that
we should let them know when we were ready to train. I figure when It gets to the point when I am not getting my required lines for the pay period, I will left them know I need the training.
I responded for more VR and am getting less work sm
period on my primary account. I spend most times on my secondary and am just making the 11,000 line count per payperiod. I had been hoping to pick up enough extra to make the incentives but that is out of the question. My paycheck is really hurting. I can't work like this much longer.
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
Sorry, I had not had coffee when I responded earlier ... sm
best of luck to you too. I'm sorry that you are having to go through all this. I think most of us just want to work hard and do a good job and be treated fairly by our employers. Seems so simple, but in my experience it has been hard to find. I'm moving on and hopefully will have found a better employer.
To Mary who responded by e-mail (sm)
Thank you.  I tried to send a brief message back to you at your e-mail address twice but it came back.  Thanks for the info. 
okay, your emails finally came and I responded
x
They responded to my resume within 24-hours and
within 3 days of submitting resume I had an offer.   I submitted resume through their website, was unsure if they were even hiring. 
Nandan has been told many times. He never has responded to
what he was told. They had a great team the Spring of 2004 and all left and what was left in management were the remnants with an owner of a co that they purchased from her, so she was it! Everyone else had to listen to her jibberish and kiss her b*tt!!

Good people got away, management caliber. Sad, but that's how they operate
I can only assume that the company which has not responded is either of the opinion that (sm)
if you are seriously interested in the position, you will find a way to take the test -- wav pedal or not, or just haven't had time to respond yet.  I've tested without a pedal and, while yes it is more time consuming, it can be done. As far as the dial up is concerned, I would think that if sent them an email requesting their system requirements, the information would be divulged, within a day or so.
Nice that they responded, but would've saved..sm
I get that they are relatively new, but with nothing at all coming up on Google search (not even a phone listing), it's understandable why people questioned. I still think it's strange there is literally nothing available online, even using her name and variations, but the address seems to be an office building of sorts, so that seems plausible.

Good luck to those who applied. I hope it ends up being a diamond in the rough. :)
I emailed you before for info about KS and you have not responded. I am looking for information sm
on them, and you said that you had a reason for their high turnover. I am trying to make a decision this weekend. ***
Once upon a time, a surgeon responded to my concerns
The girls were tearing up the 3 surgeons up one side and down the other. And OMG, what they had to say about the office manager!!! I felt they were betraying the man who fed them. So...I went into his office and said, Dr., the morale is very low, the office staff are very upset, threatening to find new jobs and I thought it should be addressed during a staff meeting.

His response was: Do not pay attention to what they say. Venting is a necessary part of being a part of the work force (when you are an employee). The doctor brushed it off,did not want to hear the details and he did not really care who was the instigator. He felt that as long as they showed up on time, held up their end of the load and were pleasant with the patients (anorectal surgeons - ouch).

That office staff who whined and complained and ridiculed was with the surgical team for over 10 years - An RN, 2 front office, insurance cler and med Records gal.

Huge Bonuses (which say THANK YOU!) at Christmas brought momentary pleasantness but come mid January, they'd start again, feeding off each other, like a bunch of women at a Sewing Circle (have you seen the pic on this website depicting us as women in a sewing circle, dear?)

Bottom line - it is harmless. If money is there and then not there, without warning, a person who is not complaining about it is the one I'd be curious about.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
I think you know what I meant. That is not the problem as I responded directly to her email.

I am sure that any other company that tried to respond to her also had the same problem. I know it is sbcglobal.net but hey, I am not on here to get QA'd.  I in a very quick moment put up a message to an MT who wanted a job and did it very quickly in the middle of my busy schedule trying to be courteous and helpful.


Have a nice evening or was that eneving.  :)


Don't know if they even exist. I live right here in NY and they've never responded to my resum
s
I e-mailed them and responded back almost immediately, offered low pay. 45 minute interview. nm
nm
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.

Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.

Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:

Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!

that person go.
9
Since you are the person
who actually makes an offer to someone, you should have a method of following up with someone after a week or so to make sure that the new hire is up and running, especially after you have been notified that the new hire has returned all necessary paperwork. Your process sucks. period.
Cant you see that the person is already down?
Thats right kick them when they are down. Thats a great example. Get a life.
So they are the same person? nm
x
The only way a person would need SM

to have nice people to work for and only communicate with nice people is if they are in need of something they should have within themselves.  For me, my job is just something I do for 8 hours a day and whatever they have to say to me, fine, oh well.  It doesn't reflect on me whether people are snippy or rude, I just ignore it and move on in life.


It's just work, business.  Not my whole life.