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Serving Over 20,000 US Medical Transcriptionists

People Support

Posted By: Lisa Segura on 2007-09-29
In Reply to: Lisa, do you work there? - Because you say no

Did work there in the past. Pay was a little too low for me.


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People Support. sm
I have worked for these guys for 1-1/2 years. Pay always on time, every time. I have had one raise in pay, as was promised when I started. I've never worked with better folks. Please email me with any questions.
People Support...

Does anybody have any information on People Support?  I see they have several job offers available and I have never heard of them.  Any info would be greatly aprpeciated--good or bad.


  


People Support, Inc.
Are they an off shore company? 
People Support
No
People Support
Sounds like just what I am looking for.  Are they hiring?
people support
thanks so much for the feedback on people support. Do they provide equipment? I plan to check their website out again as I never heard from the first time.
Anyone hear of People Support?
I checked out their website.  Am I wrong in assuming they outsource to Phillipines and Costa Rica?  I had taken their test and they called me today and the number came up as Rapid Text, so now I am confused.  Thanks in advance for any info. 
People's Support Trans.
Any info on Peoples Support?
People Support Transcription? Anyone know anything about them? nm
.
AEGIS/People Support

Any recent info re: AEGIS/People Support out of Burbank?  How is their platform, lots of ESL's, pay on time, etc???  Info. I found was over a year old.  Thanks in advance.... wandering...


AEGIS/People Support
Thanks so much for the info. What is the name of the platform? This account will be acute care, that's all I know.

Do they offshore? In looking at the website it mentioned India, etc...

Thanks for the info...
Can't you just email or call the DQS support people? My last job let me do it. nm
n
What kind of platform does People Support use?
z
Any info on People Support Rapid text? tia nm
nm
Not really. The middle class is necessary - to support the welfare people and to pick up the slack f
x
I love the company -- great people, good tech support, sm

good benefits.  The pay could be more, but at least there is a production incentive tier that is not too tough to achieve.   Overall, I would say this is probably one of the best places I have ever worked.  If the no work situation continues, I guess I will just have to call them and ask for a secondary.  Everyone in the office has always been very helpful and supportive.   I just get nervous when it is not a holiday or anything and no files are available.  That is just my little thing, I guess.  I still would not hesitate to recommend the company to anyone.


 


Hope this helps.


People Support Rapid Text versus Keystrokes for radiology
..
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
People at TT have been paid! People who haven't well, maybe you did not make count and your check
after insurance deduction. Maybe your bank is holding it. Maybe anything! But we GOT PAID. This is NO LIE. And I am sick of this board. Nothing but disgruntled exemployees arguing with employees who like their job. Ugggg. I am working. BTW: THERE IS WORK (clears throat) remember that? Work?
Keystrokes is wonderful!! They are the nicest people and care 150% about their people!!
Excellent company!!!!
I worked for SS and some people were very RUDE and I am talking about the editing people in some
instances.  It ALL depends on the person, as it does with any company.  They paid on time and the lady over me was very nice, but boy the person in QA was mean to EVERYONE!!  Never seen anything like it before.
Are people trying to scare people or just tell them what is happening. I am not scared just seeing
that things are changing very rapidly and not for the better for me. If I have no work and need multiple accounts everyone else is in the same boat now arent they that have my accounts. That is how people know what is going on.
Maybe due to the people that manage Amherst. I think MQ would be a lot better off finding new people
up there with all the problems you hear about that office. Seems like something is very very wrong there.
I doubt it. There are more happy people than unhappy people sm
at Medquist. I've checked out other companies but I liked MQ the best (I kept working at MQ while testing other companies).
SO right! People who get paid to bring people on-board -sm
to these companies (few, if any, are 100% honest, it seems), are going to be honest and tell you anything that isn't rosy and sugar-coated. Having a good prospective MT walk because the company isn't so great means less green dollars in their bank account every month. They're not going to tell us anything that DOESN'T make them more money.
Thanks for the support
Wow, thanks everyone. Working at home alone sometimes you don't wonder if it's all your imagination. And no, doesn't start with a P -- it's Webmedx.
Thanks for the support... you are right!
They already got in trouble once. An Indian employee was holding patient information in an extortion attempt for money from the company. I guess they didn't learn their lesson.

That's why they got US MTs in the first place, to land the big accounts. Once they start slipping away again and they need new accounts, we'll see them posting hiring bonuses. LOL!
I support you in this
and just sent a letter to the appropriate instructor in the sociology department at our biggest university. I will send it out to some other sociologists over the next few days. Thanks for suggesting this.
thanks for the support!
She got me on the wrong day. I just resigned today, and cried while I was typing the letter. I am not a fighter, and have never gotten into it with anyone on these boards, but she jumped down my throat, acting like I was a thief. I will ask my supervisor if it is alright, if not, I won't bother, just make new ones. However, they are my expansions, ones that I painstakingly made up over the last few years trying to keep my income up with all the changes. I was not a cheerleader the last few years, but I hung in there by my fingernails thinking things would get straightened out and get better or at least somewhat back to where we were, not worse. My income has dropped by $150 to $200 a week. I don't know many people who can afford that, and I know I can't anymore. I don't think its going to change anytime soon except maybe for the worst, but for the MTs there, I pray it does.
US Support????
In two years with Focus I had contact with only ONE support individual that was US based. I stayed for wo years so no, it was not as bad as some would lead you to believe, but to say the support staff is US based is misleading at best.
Support
Actually, it's nice to know there's some support out there from fellow employees. Nobody in this discussion got me personally riled up. I was more riled up and concerned than when I came on this board and read the discussion, so it did me some good. We mostly just want some reassurance from you MDI-MD veterans that this isn't the norm. I'm appreciative of all the suggestions from my fellow employees, even though I'm a newbie to MDI-MD. The liaisons sound like they're pretty understanding and will work with you, so that works for me. :)
Thank you for your support.

You know what, I don't understand any of this and kind of confused right now.  But thanks a lot for your support.  I have done cardiology reports for quite a long time and worked at Cardiology Clinic, where that is all I did 8 hours a day, 5 days a week.  This is what they were testing for.  So, I really do believe I did very good on test.  I know all the medications without looking anything up in reference books.  Also I have transcribed hundreds of echocardiograms and stress tests, etc. 


Anyway, I am not going to fret over this.  In fact, Keystrokes just called and would like to offer me a position with their company.  So, who cares about MD-IT.  Also Keystrokes is starting me at higher rate of pay.   Maybe this was a good turn of events that I got turned down by MD-IT, because look what happened.  I believe that sometimes we do not always understand things that happen, but in the long run things usually work out for the best.  I am definitely an optimist in life and try to always look on the bright side.  It helps in this line of work.  


Thank you everybody who had positive things to say and for your support.  


Thanks for the support. This is what I think
When I started with the Q, I had an office with humans I could go to for things. I actually got 2 days of really good training on the accounts I had and could call someone and get a live question answered at that moment. They could even listen in on something and help me figure it out if I couldn't understand.

You know what it is now. I never had a dread at working for the Q until the last year or so. Now it is severe irritation when I log on because I have used half my PTO up due to no work and all. When I emailed my supe a couple weeks back about no work, he said oh it is just because of the weather. I am sorry, I have been running out of work for the last MONTH straight. It is February. I have never had no work on these accounts in February. EVER--in over 9 years.

I wouldn't care if I wasn't required to put in the hours. I would go do something else. But here I sit and I hate that more than anything.
support

Hi


You sound like you are so happy at your new job.  I am feeling so discouraged at mine and really want to quit.  Do you know if your company is hiring?  I have lots of experience.  Would really love to hear from you either way.



Thanks,



Discouraged Debbie


Support?

Are you SERIOUS???  Two years ago they had a terrific support group, now you're lucky if you get called back within half a day...There was one instance where I had to upgrade a program, it was mandatory, and I called support.  This person talked to me and asked to sign on to my computer (standard procedure).  They then asked that I stay nearby my computer in case of questions on their part.  Well, I did that and after an hour and nothing happening, I gave up.  Called shortly after and was told the person was at lunch!!!  Can you believe this???  Mind you, this was one of my days off (I purposely did this because I knew how much work I would lose on one of my regular days).  I was told it would take up to an hour, well after it all had been done, it took over 3!  Yeah, some day off.  It was almost like they were chatting with other people in the office or on the phone, or SOMETHING, cause they would never respond to their prompt for the next step for minutes at a time.  I was very irritated by it.  I absolutely cringe when support is needed at TT and avoid it at all costs!   


Thank all of you for your support!

I appreciate every kind word.  It helps me knowing that you have all been where I have been. 


I am so fortunate to get the opportunity to work for TransTech.  I have heard so many great things and part of me can't wait to dive in but the other part says don't let go.  I have been so darn loyal to the Q and they never cared. 


I hope Transtech appreciates my loyalty.  I want this to be my last job change! 


Thanks again. 


Thanks to all of you for your support. s/m
It makes me feel very humble.  I never back down and they have made me ANGRY.  I'm not sure if I will have to attend court in Texas or not since I haven't lived there in 20 years but if I do, so be it.
Good support when I need it
Precyse has set up an excellent system through IM and what they call MT Mentor. Not only can you get instant messages for STAT, but get feedback on reports requested. "Fill in the blank" has never been so rewarding.
tech support
The tech support is very good and very reliable at Spheris. A nice solid company.
They are also in support of TRS training
women in Trinidad to do transcription, so I'm sure more work will be leaving the states.    I was not going to accept their offer anyway because the line rate was 2 cpl less than what I was currently making, but then when I asked if they offshored the recruiter reluctantly said they did if they client requested it.   Now who in their right mind thinks that CyMed, or any other company for that matter, goes into a facility to sell their service and says we offshore to xx country, would you like them to do your work?  
Thank you for caring. We need the support right now. nm
x
Support I think is needed

The first and foremost would be promotion of US-based transcription for US-based patients.  I feel there are major, major privacy issues at hand there, and I would personally have trouble with my personal info being shipped overseas.


Certification I think is very, very debatable.  AAMT has tried to make a standard practice, but really it isn't.  You have to be certified and continue with education to be a nurse because those practices are standard and regulated pretty  much across the board without too much difference.  MTs have to do what the client at the time asks, and there is a ton a variation between companies and clients.  I have worked for a lot of different places and have yet to find one that follows even half of the important rules of the BOS. 


I also think another organization should point out certain advantages to being an MT, at home or otherwise.  AAMT wants you of course to buy books and whatnot from their store, but there are many other resources online that are available to us simply because we are members of the medical field; most are free.  Working at home gets you discounts on things like car insurance (cut mine in half).  There are many advantages to ousourcing companies that hire at-home employees as well which are growing all the time.


I would absolutely participate as much as I can in getting something like this going.  AAMT as decided where they are which is perfectly okay.  They just now need replaced.


 


Support/Experience
Seems like a lot of companies are hiring inexperienced management who cannot even type an op note, do not have the skills a manager should have, which should be equivalent to a MT/QA/Editor - but maybe they pay them less just to scooter people around on accounts and make out schedules. Everyone suffers because of them -they do squelch communication, do not promote growth, and want absolute power. Theres no way of dealing with these kind of people other than to just shut up and let them have their throne and their little cutout paper crown.

I work as support for MTs and am an MT myself.
Just look at your view compared to the other answers to this thread.


Such support! What a community of MTs.
I have been in this business for 20+ years and wasn't confident in answering, as I'm not really sure myself. Feel good insulting people? Have a nice day.
How is their tech support ?
nm
Uh, how about Tech Support?
asdf
JUST FOR KICKS - Who here would support

and/or participate in UNIONizing?


Serious replies appreciated - on board and/or privately via email.


And - unfortunately most of the tech support
... I've ever dealt with is not as savvy as they make themselves out to be. I have worked for several companies and to be honest I know more about general stuff like this than they do. You definitely came to the right place at MT Stars.
Thanks for your support but, really, not a problem. :)
xx
Yes - tech support should be able to help

you with that.  When I switched from MQ to MDI, the tech at MDI converted my files so that I could transfer them.  If you have an MQ computer, I would suggest holding off on turning in a resignation with MQ until you have started at your new place and have a chance to get your files converted. 


Also, in regard to your question above, DSG uses DQS and I think maybe Precyse.  Someone else asked that not long ago - might want to check a related posts search or archives. 


As far as working extra hours, it depends on whether you are employee status or IC/SE.  Most IC/SE will let you work as much as they have available, while employee status may not let you go over 40 hours because they'll have to pay OT.


Good luck.  Hope you get out of the Q soon.  I did and don't regret it once.