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Ran out of work, they wouldn't return email or call...see msg

Posted By: see msg on 2007-09-06
In Reply to: Why Beware??? - Rosie

They wouldn't contact me back or answer my calls. Four days later they finally got back with me to tell me to be patient. I specifically asked when I took the position if running out of work was ever a problem.


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No return call from recruiter

I had a similar situation happen twice, I might add.  I got an E-mail from a recruiter on 2 separate occasions - same recruiter one year apart during my job searches; the recruiter was from Prohibity Transcription wanting to know when is a good time to schedule an interview.  I immediately responded and said anytime from 9:00 a.m. to 5 p.m. Monday through Friday, but to let me know what would work best for her schedule as I am flexible.


I never, on both occasions, received a reply back.  I sent a follow-up E-mail a week later, on both occasions, I might add, and never heard a reply. I called the company and asked to speak to the recruiter by name and got her voice mail with no return phone call.


I, too, have been in this business for many years with a proven track record and I used to get a phone call the same day my resume was sent out by companies, sometimes within 15 minutes upon receipt of my resume.


All I have to say is at first I thought it might have been a fluke the go around she did not respond to my E-mail.  The second time, I am not so sure.


My advice is look to the smaller MTSOs who are family owned as opposed to the Nationals - of course, with most of them, you are an IC, but I find you tend to be treated as a valuable employee and your hard work is appreciated.


But a 'Thanks for Your Hard Work' email wouldn't cost them a penny :-(
It's not even about a gift, really. It's just more about the lack of acknowledgement in general.

I'm sure a lot of MTs, not just MDI people, are feeling a bit disillusioned and unappreciated this week.


I applied when they first posted. Not so much as an email in return after I tested.

resend with a return receipt that generates once email was opened. nm.
x
They were still interviewing last week--wouldn't hurt to call or E-Mail
As far as I know they are still looking for Acute Care MTs, but I don't know how many they just hired or what kind of hours, FT/PT they still have available.  Could be that they are still looking for a couple more.  Sure wouldn't hurt to go to their website and call or E-Mail.  If they are still hiring, they may be jammed with applications, so if they do not respond right away that is probably a good sign and you should keep trying.  They are worth the effort to talk with them. 
If you can transcribe 175 lph, that is 14 bucks an hour. I wouldn't call that chump change. sm
Working for minimum, or barely above minimum flipping burgers or cashiering at WalMart is chump change in my opinion.
Update: I've been contacted and may be able to return if work is available.
This is exactly why I loved my job there!!! These are the best people to work for. Whenever you have problems, issues, and questions, they are always there and treat you with the utmost respect.  Even if I do not get the chance to return, I feel blessed to have spent the last four years there.  Trust me.....none of the other nationals out there can compare.
Absolutely - I work off FTP and have a 24-hour window to return files.
I work my own schedule daily and keep my TAT. It is that simple. No big deal. I download my files late in the evening, transcribe the next day and upload them late in the evening.

Whatever works!
call them or email, they are very
helpful, will call you back within a few hours if you email them!!!
Just call or email your new
Due to new accounts, there has been lots of hiring lately. Call or email your account supervisor. They are the nicest people I have ever worked for.
Call them or email them. I know that
if you cannot wait, they will put you at the top and call you back. They told me that they are hiring 22 MTs for new accounts and trying to get through all the resumes. I would email. 
At the end of the call, we were done. They cut our email at 4 p.m. sm
And, yeah - they said plain out that they were cutting the US QA and sending it to India.

We did get a severence package but it probably will not even cover the COBRA insurance for a month.
I think you would probably need to call or email them for all these questions. (sm)
Maybe it depends on each individual situation.  Don't know.  Send them an email with exactly what you posted here, and see what they say!
Only one way to find out, either call or email them and ask. nm
x
Can't you just email or call the DQS support people? My last job let me do it. nm
n
I would call or drop an email inquiring.
x
I have received no email about such conference call.
Where did you get that from, and who sent it out.  Give initials, pls.  I got missed somehow.
Call her - sometimes their email does funny things...nm
nm
TTer is right. Call or email tech support sm
and explain it to them. It's usually connection problems and/or too many media players on your system. They will clean it up for you. I was getting kicked out several times a day and they took out all the media players except what I needed and then shut down all the applications running in the background except for my virus scan and now I hardly ever get kicked out.
Too easy to be ignored on email. Call repeatedly and sent a registered letter. nm
s
Make a phone call. Too important to leave to email. nm
s
I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
Office Basic Edition 2003 either, but no one could figure out why, it was supposed to.

There is actually a section on the Dell website that offers Windows XP. I haven't checked it out as I'm not in the market, so I don't know if it costs extra. I have a Dell and it's been fine for me. I hate the ESL tech department, but it seems like most of them have that now.
i wouldn't work for them
They started a new program for new grads called Focus in the Future. They have you do live work but will not pay you for that work, claiming it is because they are providing you with valuable training and mentoring. To me, it just sounds like they found a way to get work done for free.
I wouldn't do any more work either.
Sounds like you're not going to get paid so don't waste anymore time with her.
You wouldn't want to work here anyway. NM
NM
Personally, I wouldn't work for them if *sm*
you do have it correct and they do not pay you for an evaluation period. Any work you do for them at all should be paid for. This company just gives me a bad feeling anyway, based on the posts from when they first opened up and started advertising online for help. At that point they weren't paying more than like 0.06 per line. I think maybe you can still find some information over on MTChat.com about them from that time period. I also remember a few posts on here about NSF checks a while back.


I wouldn't get any work done, but the thought of sm
of a food pedal is great..... Hmm, could make a ton of money.....Where's that patent list???? LOL!!! Nice to have fun on this board once in a while.
Vonage wouldn't work well enough. I'm in MI if that
helps.
Why wouldn't they? I live in NY and I used to work
for them. Key word is USED to.
Used to work for them, would never again and definitely wouldn't recommend it to anyone
bt
Wouldn't that be stealing work
Maybe they are running out of work and unable to meet their minimum because YOU felt entitled to extra money - ever think of that?  One reason most employers insist on approved OT is to keep us from screwing each other this way and assuring everyone gets at least their minimum hours!  How thankful are your teammates for your help, I wonder?
I still wouldn't want to work for a company
who would use a recruiter like that - one who represents many companies and knows little about the company, etc., supposedly. Its more a screener position, which can be good, but it can be marred with personal issues. I was hiring on for a job not too long ago when the recruiter quit mid stream and a new one took her place. I was being considered for a key position in the company, and then all communication ceased. I thought it odd, but knew it was not meant to be. Turns out I got a great job shortly thereafter. I was lucky enough to find out who the new recruiter was, at the company which just vanished mid way thru hiring, and knew immediately it was a person of questionable character whom many of us know from this board, and I know that she recognized my name from these boards, and our personal conversations over the years about how I felt about her banning policies, etc. I also was contacted recently by this same person to go and join her new boards, as she advised me that the horrible previously banned posters would now be allowed to post - of which I had to remind her I was one, and I asked to be removed from her mailing list, which she was the one using from here, but claiming the new board owner would be hijacking. Too much drama! So, this company lost out on a top-notch MT because a brandie new recruiter for multiple companies hopped in mid stream and didn't like me. Again, to me, it spoke volumes that the company would listen to someone with her infamous known reputation, let alone hire her to screen for applications. Since most of the MT industry was banned from her site, that would eliminate nearly the whole profession! And yes, she recruits for multiple companies, none of which I would be interested in working for if they choose her to represent them. It works both ways. This supposedly professional recruiter gets to sit at home on her computer, comparing applicants names with posters from this board, and makes her decisions based on THAT. Not cool. I know of another woman recruiter who was a dollar shy of a Happy Meal. She was a piece of work, too, and if she's floating around, heaven help anyone looking for a job. I was actually just about to take a job a while back with another company when she popped in to say hello, and asked me what my currently salary was. I told her, as she came in under the representation of this company. I told her my salary and she wrote back that I was a liar, nobody at said company made that salary. She said she still had connections at this company, and knew nobody, absolutely nobody made my hourly rate. Well, its a company known for that, paying high, paying low, and that's why I was with them so long, I was making good bucks. I was shocked beyond words, and declined the company's offer after that incident. Again, a loose cannon recruiter is bad for a company's image, and should be. They should have more discretion in hiring for this key position. Oh, yes, and how did I meet this last nightmare recruiter? I had run into her once on these boards and we chatted a few times. About a year later, she was recruiting for 1 of multiple companies, and apparently was attacking many of the applicants, in much the same way as she later did me. There was a page of posts from MTs who were flattened by her behavior, and were posting about it, even giving her name. Many old timer MTs then came on to share about this woman's reputation. I actually defended this person, posting that I had never experienced anything but professionalism in my dealings with her. Well, I went thru the same burn a year or so later. I believe the company back then replaced this recruiter, as they went thru a huge shortage period of MTs. I'm sure she's still lurking out there somewhere, along with the new one, and its just a shame for the companies that they seem to be oblivious to these personalities. I stayed at my job, making the imaginary salary that I could not possibly be making, literally laughing all the way to the bank, as the saying goes. Hang in there. The right recruiter with the right company will come along for you. When all lines up appropriately, that's the job that was meant for you.
I wouldn't advise anyone to work there! It was...sm
sure not my cup of tea. Platform is FN, which I didn't find production oriented, and I wasn't crazy about their accounts, either. We parted after 3 days!
Work here now, wouldn't hire on here now
I work for Spheris now and am doing okay, but I wouldn't hire on here now as I don't think I would get the deal I have now. Also with speech recognition I have to wonder if the workload will be enough for the employees we have now. Most of the good work goes to India and I would never work for another company again that sends work out of the country.

Insurance is crappy and expensive.

This is a marginal company to work for if you are already here but not something I would sign up for if I were looking for a job now.
If I had my druthers I wouldn't work here
I work for Spheris now, but wouldn't work here if I was looking for a new job. To hire on as a new employee, I'm sure my situation would not be near as good as I have it now, although my situation has deteriorated from what it was. Insurance is awful. VR pay is better than some but not adequate. Workload is barely hanging in there. Working for a company that sends work to India sucks, and I would never again hire on with one that does. As a matter of principle no one should work for a company that offshores, but right now, I'm still able to keep a roof over my kids' heads and feed and clothe them, so I hang in here because I don't think the situation is any better anywhere else, until I can afford to take a drop in pay while I ramp up at a new company.
I wouldn't work here if I didn't already
Spheris has terrible insurance, inadequate supervisors, and sends all the good accounts to India. If you want crappy accounts and a supervisor that never answers your emails, and don't need insurance, then you might like it here. Speech rec is the norm here now, with very regular transcription which is usually the doctors that can't speak clear enough to do speech rec. I'm still making enough money to survive, and don't want the stress of changing jobs to an unknown situtation or I would be out of here. I doubt they are offering new hires the rate I make, and what I make is not all that great.
Wouldn't work for a company?
A company calls you and says We are hiring an IC MT and the pay 11 cpl. The only thing is that you have to use one space after your periods. Dang that extra space! Gets me every time. Sorry, I cannot except the position because I am quite fond of that other space and you have no right to try and take it away from me :) In good fun.
How do you put this in AutoCorrect? Wouldn't shorthand work the same way?
nm
Runing out of work wouldn't be a problem, that's for sure. sm

My primary account is swamped!  I have worked there since October, and I think I've only worked on my secondary accound maybe 4-5 times, and then just for a few hours or so.   I wish the pay was more, of course, but they have a nice incentive tier, and a good benefit package with medical, dental, and vision insurance, and a 401k. 


Pay probably averages around 8.5 cpl, 9 cpl if you don't want the bennies.  Incentive tier starts at 13,000, so it is not difficult to achieve.


Hope this helps.  Good luck in your search. 


Wouldn't work for them if they were the last company on earth.
Go to their web wite, read the second paragraph. It says:

Creating a new way of getting IT done. Faster, cheaper – and yes, even better.

That tells you what they think of American MTs. Why would any American MT work for them?

Well, it wouldn't work for me - (wrong equipment).
to make hanging look like an accident (for an adult, anyway). Making it appear that it was part of a partial-asphyxiation sex act seems like the only way to do it. Unless, of course, he was messing around with some other person who fled the scene once things went wrong.

You're right, though... very sad.
Doesn't matter how nice they are, I wouldn't work
xx
I have been with AccuSTAT WI for 6 years and I wouldn't work anywhere else. The accounts are gre
the MTSO is excellent, very professional and caring. Flexibility and pay is always on time. If you have any questions, please email me directly.
I wish people wouldn't be so encouraging. Then maybe we wouldn't constantly run
.
No, I wouldn't go back. I lost too much money there ALWAYS running out of work (sm)
There were days at MQ I would type 2 reports during my shift, and I had a LOT of accounts in my pool!  A friend of mine who started at the same time I did with MQ is still there and she is always out of work. I just can't take the chance. 
You've got to be kidding! It makes a HUGE difference. I sure wouldn't want to work with

I wouldn't quit a decent company for seasonal low work volume.
I'd hang around and see what the New Year brings. I wouldn't say that if you were working for MQ, but I would for a company with a decent reputation. If it is still slow in January, I'd talk to my supervisor and find out what her take is on the situation.
Return to MQ?
No more statutory, just employee. I THINK flexible part-time is 2000 lines a week minimum, not sure. I left about 3 months ago. I have been called to go back, and the temptation was great because my line rate was higher there, but from what I read on the MQ board, I won't go back until they straighten out the mess there. Do yourself a favor and look at the MQ board just so you are informed of what has been happening there. I was there 10 years, hated to leave, but was not making any money in the cesspool any more. Good luck!
return to MQ?
Has anybody here left and returned to MQ?  If so, why, and did they offer you more money or any other incentive to return?
Return the MT world

Are there any HAPPY MTs out there who are making a decent living at it?  I have been out of the MT circuit for about a year and was thinking of returning, but reading all of these messages about the different companies (hence post on Company Board has made me skid to a stop. I have been an MT for 24 years, but spoiled because I worked for local hospitals and have never had to deal with companies via the computer. I am thinking of returning to MT work and amtrying to make sense out of transcribing for national companies and which ones to apply to, but all of these posts are rather frightening -- particularly when you are a single mom who is supporting not only a child, but a grandchild.  Any help with enlightenment on whether it is worth returning to or not would be great -- have interviews with Diskriter and Keystrokes at present.  Thank you very much. 


Carriage Return! :) sm
Remember how fast we could slam that carriage return at the end of the line.....or if we forgot and ran the line off the side of the page!

Carriage return - now there's a blast from the past! :)