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Rapid growth. The accounts I work on

Posted By: from what I see on 2007-09-08
In Reply to: Why is Transcend always hiring? - curious

slowed down slightly for Labor Day, but now more work than we can handle, with request to work on new accounts that just started. I could work 7/24 if my body would cooperate.



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Started small; great company. Rapid growth; not so great company
First year I was there was like heaven. Then the big growth spurt when they hired managers from another company (that I had run away from before because of their bad management) and let them kind of take over. Although I have no proof it was as though I got 'bumped' by these new people when they came in and I lost a good account, good manager, etc. My paycheck went down every month lower and lower, and it became harder and harder to make my minimal lines. Having any kind of advocate was nonexistent.

It depends on you and what kind of MT you are. Seems to me there are pretty much 2 types...

Sports like basketball where you have the pros who play with finesse, and then you have street players who think it is all about physical strength, period. More and more the physical strength is winning but the art of the game gets lost more and more...

As in this country where there are almost 2 sides now, those with intellect and thoughtfulness, and those who think the only way to be strong and be a leader is to beat up everyone who does not agree with you...and force your will on others.

Suffice it to say in my opinion WMX changed its philosophy of the way it treated employees and lost its heart when it grew, and it was literally almost overnight...

If you are a mass producer who has no care of what it takes to make money, if you are a 'street fighter' then it would probably be for you because you WILL have to fight for everything. Fight for the right account, fight for lines, fight to be treated fairly, etc. If you appreciate MTing for the art of MTing or have any kind of joy for the profession, my guess is you will not make it there very long...

This is happening all throughout the what used to be called profession. Seems to happening all through everything these days. Humanity and heart are being pushed down to the bottom...
Rapid Tran-Script, LTD versus Rapid Transcript, Inc

Is Rapid Tran-Script, LTD and Rapid Transcript, Inc both are same companies? I will really appricate any information regarding this.


Rapid Tran-Script, LTD  using Demesys as their workflow system name.


I am working for them from the last two months but not have getting paid till now...........Thanks!


Anyone work for Rapid Transcript (RTI)
And are you having problems being paid?
Anyone work for Rapid Transcript, INC as an editor ? nm
nm
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Why does TransHealth run so many ads? Growth or
nm
How is it they keep talking growth

I don't think that forum would go over too well in sunshine and rainbow land, which is all their current forum consists of.  Productivity tips my arse - I got one for 'em - PAY YOUR MTs and they'll work harder because they won't be so distracted by the hunger pains and collection calls!


What's in my wallet?  Its REMARKABLY empty!  Isn't it remarkable how Wmx continues to grow, the hours we spend in front of the 'puter continue to grow, yet the jobs available to type and our checks continue to shrink?  They go on and on about how optimistic they are about the future while they are busy destroying their MTs!  What the heck are they looking forward to, running the company into the ground?  They've already done a remarkable job of destroying their reputation with overhiring (because the list of names on the new hire list continues to GROW), but not paying squat for 100% VR is sure to keep their MT workforce strong.  They WILL have to outsource soon because no US MT will be able to afford to work there!  But surely they won't mind hiring everybody in India - since all that matters is that they continue to GROW - doesn't matter what they're growing, even enemies, weeds or cancer will do.  They certainly have invested in plenty of fertilizer lately.


spheris growth plans
Spheris just announced they are gearing up their Indian operation and hope to downsize their domestic force by 50% by summer. They justify this by saying it is necessary to position themselves as a leader in the global market. Layoffs should be starting by the beginning of June.
A lot of them are hiring due to growth. To assume that they sm
cannot keep or find MTs is crazy. I work for a company that is getting new accounts all the time. I know because I help train new hires. They are one of the companies that posts a lot of openings. Just because a company advertises for new MTs often does not mean that they cannot keep MTs.

I know this is true for the company I work for in Florida and for at least two of the others that post a lot. I think that MQ having problems has been good for a lot of the smaller companies!
Definitely growth. The company has been growing steadily...sm

for the past few years.  Good platform, steady pay (direct deposit, have never experienced a late paycheck), good MT support, great bennies.  I'm happy there. 


Here's a link with Spheris growth plans
http://forum.mtstars.com/medical_transcription/v/8/45.html
Still growing, just controlled growth. We would rather take care of what sm
we have and make sure that it is smooth than take on too much at once and have the problems that so many companies run into that bite off more than they can chew.

Tip: This is not the only place to advertise for openings. We have ads in other places right now and have openings for multispecialty clinics, orthopaedics, radiology and just had contracts signed for a new acute care account that will need staffing.
You should check your facts. They have had constant growth, being on the sm
INC 500 list a few times and articles in a few magazines. I have been with Keystrokes for 5 years. When I started, they had 40 or so MTs. Now there are over 300. They were run out of the owner's house. Then they rented an office that was very small for 2 years. Then they bought an office that was bigger and finally, this year, they built one that is huge. That is called growth. Are you going to see changes with growth like that? Yes. Are the choices all going to be perfect? No. Are the changes all going to be good? No. But I will say that if they make a mistake in a change, they are not afraid to change it back.

I think their biggest challenge is and always has been getting a good HR staff. It is time that they stop promoting MTs and look outside Keystrokes for an HR pro. The last person who did the hiring was a very nice person, but seemed very disorganized and a bit overwhelmed. I know she was an MT because I worked in house with her at a hospital for a while. I heard that they let her go last week and have been trying to fit her job in with others while hiring to replace her. I also heard that they are going to take their time and find a person who is used to hiring.

Is Keystrokes perfect? No, but they are one of the best out there right now and their growth will continue. They are sticking with the U.S. only policy and always will, according to the owners, but finding U.S. MTs is a challenge faced by many companies. Are there other companies out there better than Keystrokes? Not sure, but I make great money and have a lot of work, too much work, as they have a lot of new accounts and keep pulling people on the new accounts, asking us to work more.

I would rather be with a growing company that keeps the work here than one that is downsizing due to lack of work, such as many that we see and hear about here.

There are no problems at Keystrokes other than being very busy and trying to fill positions with the right people, which takes more than a 40-second phone call.
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
I've been there quite a while, pay on time, growth spurt right now, so good time to get on board,
new accounts and lots of work, and before someone says it, I'm not management, just an employee.
Maybe it's the accounts your on. I work for MDI-FL and I'm swamped with work..
Sorry.. I had gone through a few days a while back of slower work, but lately especially since over the holidays, it has been crazy.. too much work..
I left for no work. There is work on some accounts, but NO
work on other accounts.  
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
:
No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 


They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.


I absolutely hate the clocking in/out.


Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 


I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.


I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 


If they get the platform issues I'd be 99% satisfied. 


 


 


My TT accounts have work
I work 2nd shift and have had plenty of work thus far. Had 1 slow night about 3 weeks ago.
Yes there is work. There are at least 2 accounts

that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account. 


I had 3 accounts.  I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report. 


If you look on the backlog report you see an awful lot of 0 going down the page. 


What?! I work rad accounts

I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:


1).  Our supe is great - and she will work with you to help change your situation.  Have you spoken to her about this?  What was her response?


2).  Are you only trained on 1 account?  Supe has recently offered to train people on more accounts - have you taken her up on it?  There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?


3).  Are you willing to change your hours/days?  I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me.  Its all about client needs and workflow.


4).  You work a 12 hour window like the rest of us, right?  So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again.  Do you only try to work the first 8 hours of that window?


5).  On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference.  Have you asked her about that?


I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!).  If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries.  BTW I work nights.


Feel free to email me privately regarding which accounts I work.  Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is.  But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.


I never run out of work. Of course, I have at least 30 different accounts. nm
,
I work on accounts that all have to be sent to QA
very, very, very slow.  I have to work an incredible amount of hours to meet my full time obligation. Sorry I accepted the position.
Yes there is work, my accounts are in OT! nm
x
Out of work again. 3 accounts. What's up? (sm)

I followed the thread about losing a big account yesterday, but this low work has been going on since the middle of May.  The last I knew there were new big accounts coming on, don't know when, but can't be soon enough for me. 


I am trying not to panic, but I had quit my PT job (I know - stupid) and this is my only income right now. 


Have been doing MT for over 25 years and rolled with the ups and downs, but this is not a normal time of year for it to be this low for this long. 


I love the company and hope to stick it out, so far I am able to flex around and get my lines in but I feel guilty knowing this is negatively impacting someone else. 


I am thinking I better be looking for a part time gig to supplement.  Good luck to us all.


Same here.. 4 accounts.. No work.
I too love MDI but love to eat and have a roof over my head too. Working 10+ hours a day now to get what I was able to get in 5-6. Am sitting at my computer like a little buzzard just grabbing whatever job comes along and they are few and far between.
No work on my accounts.
There are too many people on the account. For me, I feel it has become survival of the fittest,dog eat dog. I have to get work, before the other MTs get it. It is no way to work. I have been trying to work since 10 am, and so far have had 1 hour of work. I haven't had 40 hours since, actually I can't remember the last time I had 40 hours, before Christmas, I think. Completely on CMX side. I really don't even feel like I work for Webmedx.
They have taken on new accounts, but work is not plentiful, actually looking for a new job.

Not happy with the company. 


Not here. You get your work types and accounts first.
x
I work on escription accounts.
pay 4/9 for 60-90 days, can't remember which, then 4/10. Very nice to work for. I've been there since Octoberish.
None of our accounts have the work loaded into q's for anyone. sm
I don't mind hearing that someone is not a good fit with Keystrokes or does not like the account they have been given (they can't all be great). The addresses mean that you were on an ortho account. The ONLY reason someone does not like Keystrokes ortho is that the person in charge of ortho is very committed to both high quality and TAT. She keeps a QA score card on every MT under her, keeps a log of missed deadlines and lets people go if they cannot stay up to snuff. There is nothing wrong with that; I wish I could be more like her.

I think there are good companies and bad companies out there and have said many, many times that every company is not a good fit for every MT. If that were the case, there would be no job openings and no one looking for a job. However, the bad companies are the ones that do not pay, rip off the MTs in terms of false line counts, lose accounts all the time and allow cherry-picking. None of that applies to Keystrokes.

It sounds like you were not happy and I feel bad for you as KS is a great place to work!
not all accounts are pooled work...
nm
What work will be left? N-D getting new accounts?
x
Are all of TransTech's accounts out of work?
NM
lots of work, on all 3 of my accounts, always will.
nm
if we have our own accounts we do not have a supervisor, we do all the work.
nm
I agree and I don't think I can run out of work, not with 4 accounts I don't! nmn
nm
Don't work for DeVenture but when our accounts are
low my company does not kick us out, but the facility does so there is enough work for their inhouse people. This is common.
I only work on 2 accounts...can't speak for the others.

And I work Enterprise accounts
So this whole thing is just really strange.
I run out of work everyday and I have 3 accounts.

I


I was told there are no more accounts I can work on
and am getting sporadic work. I LOVE this company too, and they pay for down time which is incredible, but the work comes trickling in so I cannot claim no work, but it is just enough to keep me going.