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SS is a horrible place to work. If the hospital

Posted By: me on 2009-06-30
In Reply to: I have an interview with Softscript tomorrow - but I got this awesome job offer

job didn't work out I'd still recommend looking elsewhere besides SS.  I won't repeat all the details here, but lots of information on what SS isn't a good company in the archives. 


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TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
Horrible, horrible place. Lots in the archives.
 
Think twice. It is a horrible place. I won't

go into all the details, but if you read the archives you'll find lots of stuff.  I recently read where they pay 8 cpl and I'm always reading about how they say they pay better than most companies, but I make more than that.  They have some accounts that the dictators are the worst ESL you've ever had and the sound quality is just as bad and no way can you make money on the account.


They have a very high turnover rate - which should give you a clue that just one MT who couldn't cut it and just wants to trash them. 


They e-mail me about once a year to offer me a position.   I wouldn't work for them unless my children were starving and even then I think I would work the red light district firs. 


Wow! What horrible place is this?!! Mandatory OT??? Ugh...nm
s
Horrible place. Check the archives, lots of info there.
 
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
You like no work, horrible
sound files and inconsisent QA then I guess they're ok.  Have a backup plan because you're sure to not make much money there.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.

That was not long ago. Ads run every 2 - 3 months.
What work are they offshoring? I get horrible
dictation and I get very good dictation.  I work on multiple accounts and the dictators aren't disappearing.  I get work types of all kinds, depending on the workload, and lately I've gotten a mix of stuff.  
Yes, that was horrible and I know a few girls that still work there...
and it is still horrible...You would think they would have gotten that taken care of by now...
Low work volumes, horrible sound

What is going on with Transcend?


I am about to leave also and I never thought I'd see myself type that!


 


I had a couple friends work for her OMG she is HORRIBLE!!
She is new to running a company (within the last couple years) and is pretty clueless. She just isnt cut out to do it. I ended up hiring one of her MTs that she thought was awful and is one of my best editors. Quite ridiculous really. I would steer as far away as you possibly can. If you DO decide to work for her, do NOT quit the job you have or you will end up in a bad situation. Very few stay with her. Just honest words and hopefully helpful info. Sorry to slam on her so bad and I really do not like doiing that to companies, but she is honestly the most hateful and incompent MTSO I have EVER heard of.
Sounds like the company I work for now. Horrible
it.  The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure.  There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it.  Its so upsetting that I'm just about to throw in the towel myself.  I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff.  They used to pay really, really well and the conditions were fine.  Best of luck to you.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
No work, my supervisor was horrible to work with

I worked for OSi for about a month, and during that time, I had little to no work.  They kept saying things were going to get better, but I didn't have the time or $$$ to wait it out.  I was just glad I left my old company on good terms, because I had to back so I wouldn't starve.  I am also a very easy going person, but didn't get along with my supervisor at all.  I felt she tried to stir up things, and never got back to me when I asked questions.  Maybe their work has picked up since I was there


Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
Is it a nice place to work and did you have work all the time. nm
:
Great place to work. LOTs of work and (sm)
as the other poster noted, somewhat flexible.  Make your lines and they pretty much leave you be.  Communication is great, QA is great.  The platform is extremely easy.  There's plenty of work to go around and then some. 
Like I said - it depends who you work for. I work for a hospital at home - not a company. nm
x
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.

Enough of a bone?
BAD PLACE TO WORK
I have hands on experience with this company and every negative post that you read about them is 100% truthful. There were and appears still are many many times when we didn't get paid on time, and the funny thing is it was ALWAYS somebody elses fault. She even went as far as having the bank call us one time and tell us it was their screw up.

I used to be able to make okay money when I first started, but then some things happened and we all got screwed out of work for some time and then things have gone down hill for her ever since.

The other thing that bothered me is the fact that we invoice her on one day for a two week time frame and don't get paid for that invoice for like four weeks. That is not right! Linda is using that money of yours to take care of Linda first.

She is a business run out of her basement, which shouldn't matter because I currently work as an IC and it is totally a different set of circumstances. Totally honest.

My best advice........unless you like to work for free stay away! Things will not change with her and I suggest not even giving her the benefit because you will regret it in the end.
Well, first you have to have the work to do in the first place, SM
but there is also the burn out factor and motivation. Guess that's true wherever you work.
It is still the place to work sm
I would rather have different accounts to type than no work. Medquist is just way ahead of most other companies technically. I don't care if they offshore anymore as most companies do these days. I learn something new every day and it is never boring. Just my opinion :)
No way would I work at a place that
it is possible I would not get paid even during the training period. Unless J&J is a company owned by Webmedx, it doesn't make a lot of sense. Wouldn't touch it with a 10-foot pole. Never heard of anyone who would fire you if you did not meet QA on a daily basis.
Great place to work!
I came to Phoenix after having worked at the 2 large nationals over the past 4 years. I'm SO glad! The do not pay for spaces but the headers/footers more than make up for that. The work is steady, same account (or accounts) and never runs out. The staff are great to work with, helpful and very thoughtful. Great place to work!
QT is not a good place to work IMO
nm
It's a better place to work, IMO. The support is better too.
They are separate companies.
It's an awesome place to work...
I don't know about Transcend, but I know that MDI has the MT's best interests at heart.

Have you worked at both MDI and Transcend? My account at MDI has about 40% ESL, but once you get used to them, it's not bad
FUTURENET is the BEST place to work!
For real, FutureNet Technologies is the best place out there to work!  I have tried two other places over the internet, and BY FAR, FutureNet is the best!  They have a lot of work.  Their pay is ALWAYS on time, EVERY TIME.  They have production bonuses, easy format (VERY EASY) and they do not ask for IM, so that means they are not bugging you all day.  They email you, or every now and then call you, when something is needed...and they send counts all throughout the day to let you know how much work is in the system.  The people are GREAT, easy to get along with and very nice.  They may be doing some hiring.  If so, RUN to them!  They are the absolute BEST!
Great place to work
Wonderful people, great software, sound quality excellent, benefits affordable, don't really noticed the ESLs, maybe because I'm used to them, or maybe depends on the account.  Pay average.
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
I work for KS. Its a wonderful place

to work.  You are treated well, they listen to your concerns, pay is on time.  If for whatever reason, you don't like your account, just ask for another one.  If your good, they want to please you so you will stay with them.   It's in the top two on my list.  Spheris, oh no.   You have to get used to taking tests for these companies, that's just the way it is.  Test and wait, test and wait.    Good luck.


 


Great place to work
This is Documed in New Jersey that I am talking about.  I have said this before on MT Stars, but I absolutely love this company.  Been with them for almost 2 years and I can't say enough good things about them.  The management is fantastic.  The office staff is wonderful.  They are very helpful with any problems you may have.  Pay has never been late.  Hope this helps. 
They are a great place to work..sm

I have been there nearly 4 years now. The staff is very professional and accommodating.  My schedule is flexible though there is a 24-hour TAT, but you can work the hours you want for the most part, at least on my account.  Pay is always on time, the platform easy,and I rarely hear from QA. So all things considered, I would certainly encourage you to give them a try!


Not a good place to work. sm
They screw you over and don't pay very well.  I would stay clear of them!!!!
Great place to work
I have been there for about 4 months. I love it there. Everybody there is great. I have an awesome account as well as a backup account. I plan on staying there for a long time. I don't know if they are currently hiring or not. Good luck!
No thanks TTS is the last place on earth I would work
.
GREAT place to work

I have worked for MANY companies, and this is the best one I have come across, HANDS DOWN!!!!  You are actually treated like a PERSON.  The communication there is GREAT!  It might not be the biggest, but I believe it's the BEST!  : - )


I do...It's a great place to work...SM
Everyone is very nice and helpful and there is never a shortage of work!
Look, I think TT is probably a very good place to work. But
There was a legit question about line-counter software at TT, and they are not addressing it. Of course it makes for paranoia. As someone pointed out elsewhere, it's a business, not a social club. Nice is, well, nice, but my lines have been cut to death over the last few years, and, yes at this point I'd want an accounting, too. I don't even think TT is truly trying to rip anyone off, but it does seem like a bad PR and business practice. If the lines are calculated correctly, why not fix it so it's transparent and it's a win/win for everyone?

It IS bringing back some bad memories from the Q, when things were really exploding with some very serious, valid issues and posters were belittled when they tried to point them out. It is an awful thing to be invalidated by your peers.

There are some at TT who seem like they ARE being very petty and need a reality check, and there are some who seem that they have been so wounded elsewhere that they would forgive any MTSO anything just so someone will be nice to them. Like any service (and any forum), there will be nay-sayers and there will be cheerleaders, and the truth will be somewhere in the middle.

I think KS is still a good place to work. They

have 4 different platforms that I know of.  I think how much you like an account depends on what you worked on before coming to KS, how bad the company was you came from, what your expectations are of the company/account, etc.  If you came from SPI, MQ, or OSi (where things seem to be horrendous based on posts) then KS is probably the best place in the world.


While it isn't the place I think I'll end my career, I would still recommend them. 


There's no work at this place! Move on! nm
xx
good place to work
I am an IC and have worked for them for about 4 years. It was much better when it was MDI. They were much nicer and easy to work for. Now it seems money is the main objective (theirs). They always pay on time and live up to their part of the bargain as far as I know. The IC's are treated like step-children or worse now. We used to at least get a Christmas card, but no more. Nada. Hope this helps someone make up his/her mind. There are probably none much better.
The place where you work now, did you do straight
transcription for them before and if so were they that strict with the straight. I just do not see letting quality work slip because of trying to get through a report as soon as you can. Do you work for a big place and also what platform are you using?
Sounds like we work for the same place...sm
Same thing is happening to me.  I have worked 50 hours a week for the past 2 months just to get my lines in.  When I turn in my time sheet, I put down that I worked 100 hours in 2 weeks.  I got an e-mail from my company stating to please only put 80 hours down.  Now, this seems totally illegal to me!!!  They should not get away with this but what can I do?  I need to pay my bills.
Ohhh we work the same place and sm
I submitted four documents with the same procedure dictated, same doctor, etc. and left blanks in the same place in all of them. I knew what the procedure was supposed to be, I simply could not hear what I knew it was, so I blanked it in four documents and waited for QA to help me out. Right. I GOT BACK FOUR DIFFERENT ANSWERS. I took it up with QA supervisor and my supervisor. I was told *next time* to provide the job numbers. Okay.

I have had them give a critical error for spelling out HCTZ when it was dictated spelled out, and then been given a critical error for leaving H-C-T-Z which is what the doctor said and not spelling out. Can't win for losing.

Got told to use ProTime. Okay, whatever...looked that up because it is pro time some places and protime and should really be prothrombin time, etc. ProTime is a home INR test and DOES exist, but whatever. I got corrected to Pro time which sure isn't right.

I feel that the QA gals there are very poor. I am not sure how they got to be QA but it would seem most of them should not be doing it. I know you can't take your best MTs and make them QA because you are shooting yourself in the foot, but you can't break in newbies by letting them do it either. It has me so upset I am looking for another job and I JUST started there.


That is why I am looking now for a second job. The place I work for constantly
runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.