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Serving Over 20,000 US Medical Transcriptionists

What work are they offshoring? I get horrible

Posted By: If you know so much on 2005-12-26
In Reply to: Work - Dreamworld

dictation and I get very good dictation.  I work on multiple accounts and the dictators aren't disappearing.  I get work types of all kinds, depending on the workload, and lately I've gotten a mix of stuff.  


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Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
You like no work, horrible
sound files and inconsisent QA then I guess they're ok.  Have a backup plan because you're sure to not make much money there.
I think one of the hospitals is onto them about offshoring their work
x
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.

That was not long ago. Ads run every 2 - 3 months.
TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Yes, that was horrible and I know a few girls that still work there...
and it is still horrible...You would think they would have gotten that taken care of by now...
The reason Transcend is offshoring is because no one here wants to work for them! nm
x
TT works for me - plenty of work, no offshoring.
nm
Dictaphone is a company offshoring our work.
x
Low work volumes, horrible sound

What is going on with Transcend?


I am about to leave also and I never thought I'd see myself type that!


 


I had a couple friends work for her OMG she is HORRIBLE!!
She is new to running a company (within the last couple years) and is pretty clueless. She just isnt cut out to do it. I ended up hiring one of her MTs that she thought was awful and is one of my best editors. Quite ridiculous really. I would steer as far away as you possibly can. If you DO decide to work for her, do NOT quit the job you have or you will end up in a bad situation. Very few stay with her. Just honest words and hopefully helpful info. Sorry to slam on her so bad and I really do not like doiing that to companies, but she is honestly the most hateful and incompent MTSO I have EVER heard of.
Sounds like the company I work for now. Horrible
it.  The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure.  There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it.  Its so upsetting that I'm just about to throw in the towel myself.  I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff.  They used to pay really, really well and the conditions were fine.  Best of luck to you.
SS is a horrible place to work. If the hospital
job didn't work out I'd still recommend looking elsewhere besides SS.  I won't repeat all the details here, but lots of information on what SS isn't a good company in the archives. 
Lack of work, offshoring, never answer e-mails....
 
Yes, I think you should work for that offshoring company, go for it!. Feeding your family ist the m
Nobody is going to pay your bills and put up a monument for you because you refused to work for an offshoring company!
TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


Mgmt and those leads/sups who are STEALING our work should add money to the piecework MT's paychecks every pay period that we make less.  Oh, boy, you are really good mgmt at TT !!!


The sweet talk from most of your mgmt-type people wore out VERY QUICKLY.  What is left from TT for the MT's -- NOTHING but low and no work. 


Mgmt, SHARE YOUR PAYCHECKS/GAINS/BONUSES with us lowly *per your opinion of us in reality*  MT's who type our fingers off so that you can GET ALL THAT MONEY for YOURSELVES !


Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
 
No work, my supervisor was horrible to work with

I worked for OSi for about a month, and during that time, I had little to no work.  They kept saying things were going to get better, but I didn't have the time or $$$ to wait it out.  I was just glad I left my old company on good terms, because I had to back so I wouldn't starve.  I am also a very easy going person, but didn't get along with my supervisor at all.  I felt she tried to stir up things, and never got back to me when I asked questions.  Maybe their work has picked up since I was there


Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
yeah - they haven't told a couple of hospitals that they are offshoring their work - but I think
x
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.

Enough of a bone?
No offshoring either. nm
 
Offshoring
Could someone define offshore "big time." When I worked for them I was told they have a company in the Philippines that they send work to, strictly some low priority government disability stuff. Their platform is great and the people I worked with were also wonderful to work for. I left for a personal reason but would not hesistate to recommend them, IF you can get a comparable line rate to make up for the spaces. Again the platform is very productive and they do pay for headers so that helps.

OSI offshoring - sm
Ask the recruiter when you speak to her. I know the offshore, I was working there when the news broke, and they are still doing it. Go ahead...ask. This is not sourgrapes, but fact.
Offshoring

Nah their govt would never bite the hand that feeds them.  They would beat it out of their own citizens instead.  That is the great thing about America, at least it is somewhat fair?  We like to think it is the same in other countries but if it were they wouldn't be working for us in the first place.  The only ones that can put a stop to this is us.  You have to VOTE! Not for President but for all the little guys that have the power to keep the big P from allowing things we hate.  Okay enough from me I have to go and type while I still have a job.


Offshoring
They own OSi and denied offshoring to India until they were caught several times. They are now banned from advertising on MTStars. They are promoting at OSI and focusing their attention on their new company in Tampa. Very low key. Be very careful about any comments here or the posts will be removed.
offshoring

Really, people, it is the folks in our country, you know, the good ol' U.S.A. who are selling us short, so don't get angry at India for taking jobs. Well, that would be a way of airing your prejudices. That's weak. 


Truly sorry about your loss, MTLittle.


offshoring
Sorry, Little MT.
Might as well get used to offshoring. It's everywhere,
and Spheris didn't help by proudly announcing their new offices in India and give carte blanche to the rest of the online companies to follow suit.

It's here, and probably to stay. Our largest nationals do it, our medium size nationals are doing it, and our smaller privates are doing it. No getting around it.

If you swear you will never work for an offshoring company, you will probably have to eat your words one day. That or go hungry until you can re-educate yourself and find a new career.

I would venture to guess that there are many MTs here working for offshoring companies who know it and won't admit it. There are many more who work for offshoring companies and probably don't know it.

Bottom line, you are going to have a mighty long list, and it will grow daily. Good luck.
Offshoring
I own aing serious. MTSO  and we do not offshore. We have been against it for sometime. However, we are having trouble getting a reliable workforce. Seems every Transcriptionist has 3 PT jobs. We pay between 7.5 and 9.5 cpl and have tons of work. I for the first time talked to my partner about offshoring. We may hold out as long as possible.
Offshoring
In some cases, though, offshoring has indeed been the downfall of manual transcription. I work in a very large medical center, and the offshoring with direct link to EMR has eliminated all in-house transcription. It's a combination of technology and economics that is making manual MT obsolete.
Yes, she has the right and they are offshoring now (sm)
Everything the above poster said was true.  I'm not there anymore either.
Is OSI still offshoring?

TIA


I do not know about offshoring
but they do outsource. I worked for a company and did their (OSi's) work; I guess it was overflow.
Don't you mean offshoring?
/
Yes-- Offshoring
Sorry about that, I knew what I meant! Anyway, would appreciate if anyone can pass along just how to know if a company you are looking into sends some of their work out of the US. Thanks again.
offshoring is doing it
There are so many companies offshoring and hospitals offshoring that be LUCKY that you get 8 cpl.  Most companies cant pay that!!!!
Are they still offshoring? nm
.
offshoring
They are NOT better, but one thing I don't think anyone realizes is that with electronic signature, the docs don't read a lot of their charts anymore - they have no clue what half of their charts look like, only the really anal (and I mean that in the best of ways) know the mistakes that are being made. I just QAd one that said the patient was running a bicycle for exercise; also another with a 0.3 x 0.5 tumor, and the MT put 3 x 5 tumor. Not a HUGE error the first time around, but the second one puts the patient's life at risk. A NOTE TO ANY PHYSICIAN: READ YOUR CHARTS!!!!!!!!!!!!!!
Offshoring
I refuse to renew my membership in AAMT or to give even one penny to this organization. Think about it, people. They have supported offshoring. Do they care about us?
Offshoring
I believe everyone has the right to work, and the new outsourcing trend is inevitable for all jobs that can be outsourced. But, I think it should be done fairly for everyone and the job market should be competitive for everyone doing the work no matter what country they are from.  The pay should be the same for everyone who is hired at whatever level they are hired at. If the pay were the same, we wouldn't see so much of it leaving this country.  GREED IS THE REAL FACTOR HERE FOLKS.  They can live a lot cheaper on 2 cents a line, and we would starve to death.   I met an Indian MT one time, and she said they were paid 2 cents per line and had to type 2000 lines a day.. Now what is that about.
offshoring
That's right. Just move on over and let others take over. It is the American way.
Offshoring
Actually, we can complain all day but it won't stop. Unfortunately, with the AAMT becoming cheerleaders for offshoring it is only going to get worse. They need to be shut down completely as they are useless If they really wanted to do their job, they should stand behind American MTs 100%.

Oh well, just my 1/2 a cent worth.
Offshoring

I don't care what Medware tells you about competing in the marketplace or that offshoring is here to stay in the competitive market, the bottom line is that eventually you will pay for it.  You may not be paying for it now, but eventually you will.


The goal of Medware and any other company that  offshores is to make more money.   Right now they are losing money by having the offshores type the report, offshores then edit the report, then it is sent to America where the reviewers review it for errors.  And trust me, there are a lot of errors!!!  Some companies pay reviewers 0.03 cents a line for reviewing and cleaning up the errors, others will pay a wage that is less than what QuickTrip is paying.   And if you don't know what QuickTrip is, it is a gas station/convenient store.  If the reviewer has a blank or problem, then the report is sent on to their supervisor.  That is way too many hands on a single chart.  The goal is to have the report typed by offshores and then reviewed by offshores and never have an American touch the chart at all.   And when that happens, our job market is seriously reduced.  Instead of each company employing 20-30 reviewers, they will only employ 1 or 2 who will only listen to offshore editor's blanks.  


You may feel that you are safe in VR at Medware.  But did you know that all the doctors who are not trained for VR have their reports transcribed by offshores?  Did you know, well, you should if you read the memo that the offshores are currently being trained to produce a quality document which will not require further editing in America.  Once they are trained who is to say they will be working on YOUR voice recognition work?


You would do well to look over to Heartland.  They decided to only use offshore MTs to work for them.  They fired over 150 MTs.   What makes you think Medware won't do the same one day?


NO offshoring
True and all the owner has done unfortunately is lied and made the company and MTs look bad -- hopefully her other business will fail as well
And no offshoring either
I forgot to mention that. All the government contracts I have been looking at say no offshoring. That is something new from when I looked at government contracts previously.