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Serving Over 20,000 US Medical Transcriptionists

Thanks for coming back to post this. "smile"

Posted By: darlene on 2009-06-04
In Reply to: DocQ audio from keyboard - Another Bayscribe Newbie

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You keep coming back though right?
Obviously, you love it.
Only a few accounts have gone to VR and one is already coming back. sm
I spoke with one of the managers in the office about a week ago, and she told me that there have been over 20 new radiology accounts since the first of the year with more than 25 more to start by the end of the year. I am not worried at all. When the account I was on for a few years went to Powerscribe in January, they put me on another account and I never lost so much as one day of work.
I'm sure because the work is coming back a real mess..sm
These companies think they can breeze by with their overseas MTs, and sure they can if they have enough back up by seasoned US MTs and editors. Once the proportion becomes unbalanced, and they have more overseas MTs and less US MTs, the mess will start to pile up. It really does not take a rocket scientist to figure this out. In time, it will come back to kick these companies in the rear. That's why I always say an experienced MT makes a much better transcription service owner because they would never put themselves in this situation; clearly able to decipher fantasy from reality and not just the big $ signs. I am not referring to this company, but any MT company in general.
You'll be doing QA on the stuff coming back from India. The
rate would have to be REALLY good for me to consider it. 
Less than a month. You will get it back, just takes some time coming
nm
Hmm...all the mail keeps coming back saying that their STMP or whatever is rejecting my email addy.
j
Kind of a odd post coming from someone with your
x
"thank you" good to hear, YEP "smile"
,,
WHOA! Let's back up here. First off, I don't post anywhere....
like I "do here" until somebody keeps trying to dig. I thought I was plenty clear in my initial post that I am flexible on my hours, working when the work is there and asking for different accounts as I said. That means that when the OT is there, I don't shy away from it and am willing to work when the work is there to be done. I do NOT take work away from other MTs. If the work is low, I work my regular hours, but in this business the work is so fluctutant, especially at this time of the year, that it's rather easy to get the lines "with flexibility."

If I came off as "with an attitude," it was only because I felt YOU were trying to find out if I was one of those who "steals" lines or in some way trying to find out more than I felt was yours to know. I Just thought, however, that my initial post was pretty concise.

As I stated earlier, flexibility of hours, plus a LOT of shortcuts and whole texts into the shortcut file helps. Familiarity with an account always leads to higher lines. There is always a learning curve for any job or any account and its dictators, so that is definitely a factor. "Ruth" who posted above summarized what I had said in my initial post and that I thought was clear.

It really boils down to the basics of being a productive MT, I suppose. Is this what you want to know?????????
Go back and read her post!
I'm not real sure what else there is to let people in on.
I just went back and read that other post
Sadly, those posters are 100% correct. What they describe is the treatment I am getting. I am disheartened. I am looking for another pasture too. They are a terribly selfish company, it is just not right what they do to the MTs who work for them.

This is my opinion based on my experience. I can relate to what others say about SGS.
I saw some post from months back that they stated
they were very strict with the schedule.  the schedule you give them is the one you have to work.
look back a few days.. LONG post about this
 
There was a post about payment issues back in February. nm
s
I emailed them y'day, still haven't heard back. Will post if I do. nm
s
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
My post should say the post above not the post below, Sheryl's post to be specific. nm
nm
I saw this coming!!!

I saw this coming when they first started us on this new platform, and eventually, ALL the accounts will be editing.  These MTs really don't care because it is not happening to them right now!!  My opinion is that EVERYONE will eventually be editing and not typing and at the 40% lower rate per line.  When that happens, all of these Transcend cheerleaders will be just like me, sitting with their mouths hanging open in disbelief that it is happening to them.  I used to be one of those cheerleaders and now feel bad that the 2 people I referred to Transcend have now had to go get other jobs because of lack of work, timeouts, downtime, etc., etc.  Why would they want to pay 8 cents per line when they can pay for those same lines at 4.8 with editing.  OF COURSE, everyone possible will be editing, and it will not take long to do it either.  We had about a week's notice when we went to editing, which I felt was also inconsiderate, and they will do everyone else that way too--just watch and see what happens!!


Like I said before, TRANSCEND SUCKS!!


Ex-Transcend cheerleader!!!


Where do they keep coming up with
these numbers? I have been an MT for 15 years. I am 35, starting my MT career at 20! Do they know exactly how many American MTs there are, if so I would like that number. I have a hard time believing our average age comes in at 59!
I think that is coming up soon, at least by
the letter on the new MT/ME Rewards Plan.
!!!!
I know where you are coming from Glo
I applied at Spheris.  The lady called me, and then called back a few minutes later to find out why I left a certain position.  She was real shady sounding on the phone.  Then, she proceeds to tell me that they have no positions at the current time.  Really strange?  I usually just see the writing on the wall so to speak.  If they call me, I'll flat out refuse to work for them as they were very unprofessional in my book.  JMO!  And again, are still advertising like every day.  ????  I don't get it or maybe I do?!?! 
I just don't see where you are coming from....

EVERY email that I have sent, I have received a reply. 


And I think it is great that the QA person explains the blank because that is maybe why you had the blank in the first place - that maybe you did not understand the exact nature of the word and could not find it anywhere.  I would rather have more information versus not enough information. 


There are a lot of difficult dictators but if everyone did a few of them then the difficult dictator(s) could be shared and one person would not get bogged down with them.  That is what they have tried before - one person sent an email asking everyone to take ONE job of a particular dictator so it would not be all on one transcriptionist...Now come on, that is fair - ONE JOB for ONE BAD DICTATOR. I know it cannot be like that all of the time but that just shows that they do try.


I really have not had any of the problems you are talking about.  But I can only speak for what I have seen and from my own experience.


Their pay is ALWAYS correct and ALWAYS on-time.  And they do pay better than most places.  They have an A+ in my book!


I still believe the day is coming when MTs
nm
know where you both are coming from,
got laid off myself and I did resent them and MYSELF for all the times I never took off, short-changed my kids and events for them, stayed even off the clock a few times because no OT, while the same 3 people were always the ones not coming in for one reason for another. But you know what? I would probably do it again. To thine own self be true, is that how it goes? I have to live with myself and they are all on their own. Fortunately, I have just enough time to get to bed before I fall asleep without medication. Some people can't help it and have to take something, but that's a condition, not guilt, keeping them awake. This was not aimed at those people. Good luck to all of you.
Doing VR, know exactly where you are coming from
Others who talk against it, never tried it have no idea how it is as far as a piece of cake. I saw the other posting about when it gets so good to replace you BUT having worked on the same platform for several years now mine does not stay letter A perfect month after month, always a need for an MTer to come in and be there for reports that need to be cleaned up. I have said some platforms surely are better than others but if you have a bad 1, then you need to find a good platform. There is so much bad and forth on this subject, the ones hating, like I said, never done, bad platform or only see that the salary is dropping (for a short time as you and I know) but that is what is pushing these postings against. I was never totally against, like you up in age and glad that the hands/arms had not worn out as much as I worked. Glad you are liking.
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
That is too funny coming from you!
Darlin....I quit OSi a little over a month ago along with everyone else!
Would not surprise me in the least. Something is coming not sure what.
:
knew that was coming!
Three things are for sure - death, taxes, and that you'll start your vendetta the minute anyone mentions OSI!
Yes, and new accounts coming on...sm
constantly. 
Of course it is coming from your check, just like an
employee, but they are submitting the $$ to the IRS instead of you having to do quarterly filings.  
I was just coming to ask these same question.
I hope somebody here knows more info for us. 
You are coming in super-low SM
as far as salary....you should be getting MINIMUM $10,000 more a year and more like $15,000. 
We should have seen in coming in November
Remember when we partnered before and there was no work because another company did it all? And no notice, either.

I got the call, too but haven't gotten an e-mail yet about how to view this conference thing tomorrow.

One thing: We have some accounts that REQUIRE that the work by done by U.S. citizens and we be accountable under U.S. law/court system. How are they going to get around that? Some facilities absolutely refuse to off-shore. I myself refuse to go to a facility that off-shores and I ask who does the MT work before I make appointments. I don't know how an India-based company is going to be able to keep those accounts.



Hummm, nothing is coming up
In archives
I understand where she's coming from
and it's a big company too. I have put in a 2-week notice for many reasons. Maybe the OP used to work for my company and is just glad to be out of there.
Exactly. Why can't the masses see this coming? S/M
It's already started IMHO. Why the sudden panic to stimulate the economy. And that, my dear friends, is the most idiotic thing they've come up with yet. It's sort of trying to borrow oneself out of debt. Giving rebates with borrowed money!!! Totally absurd. You can bet payday will come.
Are all of the accounts coming from MQ ?
x
Not that bad at all. Coming onshore
Accounts are onshore now with American TLs and MTs. No Indian MTs/QCs at all. This has occurred over the past month. And no I'm not management! Give it a try. I'm happy!
Diskriter coming along
I am currently at Diskriter, I like the AME/Transriter platform now that they have upgraded - that is right UPGRADED, and they are really trying to focus on working for all the MTs to keep it friendly.  The VR platform is far better than Dictaphone/Extext platform - but they still have some work to do on that (whose platform does not?).  I think all VR is crap personally, after 24 years of typing - just let me TYPE!  I have read a few threads involving the worfklow and that is an issue there right now, but I think once the system is fully functional and all the accounts are brought on board it will level out.  I am willing to put in a little time for people that appreciate it, unlike where I worked before OSi...enough said.
They have a big account coming on and SM
are storing people away until it comes on board. Supposedly many people are out of work. I suppose things will improve when that account comes on board.
Yes, Layoffs coming
Red Team teleconference yesterday advised us that company-wide layoffs were imminent, not only for the Red Team, but all teams, including corporate staff. Word is that 27 were terminated today.
My STM said 3 accounts are coming in.
I don't know anything about the accounts, but I LOVE the enterprise platform. It is soooo easy. You don't hardly ever spend time pulling in pt information or other demographics. It all automatically populates. This is the best out of 5 platforms that I have worked on.

Congrats on the new hire. I started June of last year :)
You honestly never saw this coming?
Seriously, in all your years of MT work and witnessing the inception of VR, you honestly remained in denial that this day would come?

VR does not invite lawsuits unless the MT is asleep at the wheel. It's no different than standard transcription regarding the finished product that goes into the patient's chart. If you're a good MT and carefully proofreading as you edit, there's no excuse for something potentially life-threatening to the patient to go into their permanent medical record. The fault is with the MT, not the VR system.

My account is 95% VR on Escription, and I love it. I took no cut in pay; I doubled my production on VR and bring home an almost identical amount as I did doing straight transcription, without the exacerbation of carpal tunnel symptoms.

Feel free to remain closed-minded and sign up for disability; however, if it's a cut in pay you're concerned about, having you considered how much of a cut you'd take going on disabiity versus doing VR work?

I love TT and I love VR. It's a perfect match for me. The other MTSOs that do not implement VR as part of their services will slowly find themselves being forced out of the business.

It's the 21st century, ladies. Wake up and smell the coffee.
Oh, I saw this coming alright

I just refuse to be ripped off and refuse to compromise patient care.  You all can go ahead and try to convince yourself that you are not being ripped off and you are not compromising patient care with this nonsense.  That's fine. 


When the chickens come home to roost, we will see who actually smelled the coffee, won't we? 


Yes, they definitely are - new accts coming on sm
and there was a referral bonus notice put out a few weeks ago.