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That is true. I had one account that

Posted By: KT on 2009-03-20
In Reply to: Curious - Emma

was actually a major hospital network chain that happened to be located in the town I live in. We lost that account, but it was not due to offshoring. When their contract was up, they decided to bring the majority back inhouse and the overflow went to a couple of smaller local MTSOs. I know because I know several of the MTs that worked for them at the time. It is not always offshoring.


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That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
Not true, I get that for a WONDERFUL VA account. NM
;-)
true, but any MT can ask to help out on an OT account. Simple as that. nm
.
Not true...I am on an account that is flexible...
nm
According to Allstate, they have a new account and have over 1500 jobs in backlog, is this not true?
What's the real scoop?
NOT TRUE! I worked every account and all work types and couldn't
nm
That's not always true. I have been editing a Powerscribe account for 2 years. The work sm
has actually steadily increased due to fewer and fewer radiologists self-editing their own work.

I know of at least 4 other Powerscribe accounts at Keystrokes that are also increasing in volume for the same reason.

I am sorry that the account you were on with Webmedx went to total self-edit. I know that Keystrokes had a few that did that too, just not all of them.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!


That's not always true

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.


You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time. 


What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...

So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?

When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.

Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.