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That would be very easy to abuse

Posted By: Oh My on 2007-06-07
In Reply to: Would you work for a company that docked for errors? - memt

anyway. My company is very honest, and QA is great and fair, but I'll bet that's not the case with a company that says it won't pay for a report with a single error.

I take errors very seriously, but I find this very suspicious. If the problem is that serious and their QA hasn't been effective in coaching the MTs, then their MTs need more training, not severe pay docking.

If they can't get more training and errors continue to be serious, then they should be let go.




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That's abuse! I wonder how far..sm
some of these MTSOs dare push.  I would demand to get paid for the extra work and time.
Never have I seen such abuse of power
the ones who cake walked into their positions of power don't know what to do with it, there only about 2 really good account coordinators and QA forget that, it is all messed up
Exactly the same as what happens with domestic abuse -
..
Stop the abuse!

A few months ago it came to my attention that the company I work for does not pay their employee status medical transcriptionists overtime pay. The company took on a new account with about 50 physicians and did not hire anyone to do this work, so it was on the shoulders of us medical transcriptionists who were already working full-time hours to get these jobs done. We were receiving up to 5+ e-mails a day being hounded to get the work done and being told that the owner has to pay a penalty for anything out of the 24 hour TAT time. In many of the messages we were told to, not come crying to them come the slow season and we didn't have enough work to buy Christmas gifts or pay our electric bills. So, I asked if they pay overtime for anything over 40 hours a week. I got a reply saying, No, but you have my undying gratitude. I informed them that this was against the law, and that they might want to check out the Department of Labor web site and read up on labor laws. They did not think that they had to pay us over time, because we were paid by the line. Keep in mind that this is a fairly large company! I informed them that they had to convert our wages from paid by the line to paid by the hour and pay us time and a half! Bonuses do not count as overtime pay. They actually increase what the company owes you as it increases your normal wages. After that, I never heard anything back about this. Now, once again we had an update on your platform, which left us out of work for up to 2 days for some. Again, we start getting these nasty e-mails for us to work overtime to play catch up. We got no compensation for the time we could not work while we were waiting from them to fix all the bugs in the update! This is a direct quote from the owner -- it never ceases to amaze me the number of calls I receive around the holiday season from folks telling me they need help with presents for their kids. It never ceases to amaze me the calls I get from month to month from folks telling me they can't pay their electric bill. It never ceases to amaze me the number of calls Kathi or Jennifer or Angela make begging for help on an account and are told no. What really blows me away is that some of those same folks who call me are the ones not willing to work when the work is there. We all know that from mid-November to mid-January there's a bit of a lull, so why not make hay while the sun shines as my dad used to say? This e-mail was the last straw for me. I will post my reply. I encourage you to read the reply, so you too know the laws. We are not slaves working in a sweat shop! I thought I'd share with you some of things that we, as your employees, have been dealing with. First, did you know that during the, slow time, if we are sitting at our computers for 8 hours waiting for work to come in and we only manage to snag 2 jobs you need to pay us at least minimum wage for every hour we sit there and wait for a job! It is the law. If you do not want to do this you have to lay people off so that we can collect unemployment benefits. If people who work in-house have a slow day do you not pay them? Let me tell you, the law sees no difference as we are all employees. Second, if you ask people to work overtime you by law have to pay them time and a half. I explained all of this to the HR Department months ago. The line rate increase for producing more lines or a bonus does not count towards - us just making more. You have to add up which each person makes and convert it into per hour pay and then pay us time and a half. Third, the way you pay. If there is a holiday or we take a vacation day we automatically get the lowest line rate, which is 7 cents per line. If there is no work the day before or the day after a holiday and we cannot get our 12000 lines in, and then there is work on the holiday date and we work, we do not get the 10 cents a line holiday pay - due to know fault of our own! Fourth, I never got a bonus check for getting someone a job with you as I was supposed to. Also, I think there is some trickery as to your bonus system going on. We have to get at least 1200 lines a day for 10 our of 14 days, again if we are sick, take a day off, or a holiday we do not get it. Also, I was led to believe that to get the bonus we only had to get our 12,000 lines in 14 days to get the bonus. I was waiting months to get a bonus. haha funny right. Well all of these things are not so funny to me. Fifth, it is not very professional for the owner of the company to send out e-mails like this. The last e-mail you sent out was complaining that we were not keeping up with our TAT when YOU took on new doctors without hiring more people..and did not pay anyone overtime..and then blamed us MTs, some of whom were doing double time, for YOUR lack of preparation. Now again, as most accounts are behind on TAT, you send out this kind of e-mail, complaining to us. We did not ask for you to upgrade the system and not have all the bugs worked out. Most of us were out of work for a couple of days, and of course we will not be compensated, and we will get the lowest pay now. A few weeks ago we had a small upgrade that crashed my computer! I was out of work for over a week waiting for a new computer...again...without being compensated. Do you treat your in-house employees this same way? Again, a reminder to you that the same laws apply to us at home. As my dad says, poor planning on your part does not necessitate an emergency on mine, and don't ever trust anyone who says trust me.


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like I said below major abuse of power
only 2 account coordinators worth their salt, if they cake walked into their position they are on a power trip and don't know what in beans they are doing, QA is just a mess that is pathetic esp. the upper crust there.
Totally agree, some do abuse QA
I've done transcription and done QA.  Some are just too lazy to pick up a book or even Google something.  Grrrrrr . . . it's a pet peeve of mine. 
I am an employee, and they ARE flexible (as long as you do not abuse)...sm
and there is still plenty of work. Medware has different accounts and platforms so just because 1 account/platform does not have work does not mean that they ALL do not have work. I have worked for other companies that have had NO work, and so far have not had this issue since I have been with Medware. As a matter of fact, the ONLY time work has been low is around a holiday (usually the day after) but picks up VERY quickly, so not an all day thing. I have been with Medware for over a year and am VERY happy! HTH.
ick, sounds like no respect for anyone, worth abuse? NOT. run
xx
Anyone know of a company, easy clinic work, easy Word format, dependable pay? Help!
x
Lucky at-homers' - no "in-office" abuse

It's a nasty tradeoff:  Work from home and receive less pay and benefits, or work at the office and receive higher pay and benefits while being berated, verbally abused and micromanaged at the office.


Screw the benefits - I'll take a peaceful life ANY day.


Lucky at-homers' - no "in-office" abuse

It's a nasty tradeoff:  Work from home and receive less pay and benefits, or work at the office and receive higher pay and benefits while being berated, verbally abused and micromanaged at the office.


Screw the benefits - I'll take a peaceful life ANY day.


I love it. It is fast, easy to learn and easy to use.

Platform very easy and quick - easy to get used to. :)
.
It's just not easy to do for most of us. nm
,
Does anyone else think it is just as easy to go to a different
company as it is to learn new account at the same time you are learning a new platform that has a lot of problems? 
easy to put an end to it all
Doesn't matter if QT says they are not closing or not selling, it is all in what the account decides what will force the hand.  You have one big account, lose one big account, you do the math. 
It's VERY easy
All that you do is hit F6 and it brings up all of the old report. As far as I can tell, they go back about a year.
easy as pie
Super easy and I find it super fast.  Check out www.escription.com
I cannot tell you how easy it is to get someone's SS#
and have a grand time with it! Try explaining it to the hospitals that want to outsource to certain national companies that don't do a background check on employees or that the threat to take SS# just by when doctors dictate them is easy - can you imagine how easy it is for the offshore companies to do it. If I can do it in the states working for a national company, imagine what the offshore companies can do!
EASY
I was wondering the same thing. The ad said It is easier to edit than type, and they pay hourly. I don't like their choice of words though. Neither is EASY. It all takes skill. I, too, am curious--Who is TMMG?
Its not easy being a
You're right the girl probably didn't have a clue of how poorly she was doing and thats not playing fair. However, training is not easy. Companies don't want to lose people, especially if they're not paying them much, soooo you're stuck being positive positive positive even when the work is horrible, and people tend to get offended at the least little bit of feedback. Its a bit of a squishy position and at times the person training has to go to great lengths to justify their own position. Not easy I assure you. I for one was told I was sending too much feedback, apparently learning how to do things right was not at the top of these MTs list. You cannot completely blame the trainer, but management who lets the MT call the shots.
Easy. NM
nm
Not the OP, ...is it easy to set up?
Do you have to buy anything other than the router? I have comcast cable and already have a router...just don't know what to do with it.
Easy.
You need to go in and put in the BKSP command where the number goes and back the hyphen right up to the command you then you eliminate the 105 painful times you need to enter!! A snap!
Easy.
You need to go in and put in the BKSP command where the number goes and back the hyphen right up to the command you then you eliminate the 105 painful times you need to enter!! A snap!
easy to say....
nm
It's not as easy to do that now as it used to be sm
If you're SE or IC, you can do that, but with most companies going to employee, MT can only work 40 hours and if one can't count on working extra, which goes into overtime and not always offered, it makes having just one job not feasible if MT wants to make X amount of dollars in as much time as it takes her/him.

I wish I could just do one job with OT when offered, but I really need the security of having the PT to get what I need to make ends meet.
I'm sorry. I must have it easy there, which SM
is reason I, unfortunately, can't leave.

I really feel badly for you. Sadly, that's why company has the reputatation it does. They are more concerned about happiness of offshore MTs.
Easy. Take a job anywhere. It will be prn because
there will be no work. They will want you to type prn but demand you live up to a line count and schedule they will not promise work to fill, thus it ends up prn for you, and great for them. Sorry, just the facts. Imagine a company that was honest and actually hired for prn. There's never be anything comparing what it is like for full time or part time these days. JIMHO
Very easy---
go into program files, find ShortHand file, click on that, that is where all the things are. Go to the SPF files, find which one you have your abbreviations in, you had to have named it something (you can check the opened shorthand and look at the tab on the bottom that shows what you use for your abbeviations), copy that file (I use a fast whatchamacall it that you plug in) or you can copy in a separate file until you can copy it to a removeable file, just paste it somewhere, then when you want to copy it to another computer with the Shorthand program on it, just paste it in the shorthand file (like where you copied it from on the other computer). When you open up the Shorthand file, you will have to click on the new shorthand files and add it so it will put a tab at the bottom.
So easy to say that when not you
The poster said she made good money and needed the job. It is the lady's job and she calls the shots. Sure the person can quit and cut off her nose to spite her face. That is just business.
Thats easy for you to say
Thats easy for you to say when you are getting offered 8 and 9 cpl. I am just testing and testing and testing and testing and not even getting offered anything.  I need work and if I am offered 7 cpl typing for 1 or 2 dictators I will take it because you can still make money at that.  I don't mind working 2 jobs because that way you always have something to type. 
It is easy once you are used to it. I love it! xx
xx
Test Was Easy

BUT if you don't have years of experience you won't be hired by them.


Easy tests
Nope, you can't go by that. In fact, you can't go by anything but your own experience. Make your wisest decision. Use your gut instincts. That's all any of us can do.

It might help others to answer if you named the companies, but I understand why you can't.

Good luck. :)
Yes, for 2 weeks, which is easy on the
That works out to be 200 lines an hour. What type of work do you do?
Easy to spot
     lol  :)
not easy to find
find it after clicking on company board, as it's not listed after you click forums and only after you click on company board...
I knew it was too easy sm
Probably too good to be true but I will try to straddle both jobs. My current one is a stinko place, lotsa junk dictation, no $$, so T seemed like a big step in the right direction. However, I got it too easy. My experience with both MT and nonMT jobs is if you get them too easily, there's usually a reason why -- nobody else wants it.
So easy to say, so hard to do. If you were going to do
it, you would have already. It is so much easier to bash companies and service owners than to do it yourself. Just like armchair quarterbacks. If you had the time and talent to do it better yourself, wouldn't you?

Yes, it was pretty easy. nm

nm


Easy platform...sm
Basically, I have several accounts that I work on, but for the most part all that you have to enter in is the patient's name, DOB, DOS...the rest is usually filled in for you, click Enter or something like that, one button, and then it sends you to the report...when you are finished with that, you just click one button, check mark for QA or not, and send it through..SIMPLE and GREAT platform...not difficult at all...
You know, it's not always easy to get insurance on your own. nm
nm
It's easy to learn...

Not sure what kind of advice you're looking for... I don't think you should be freaking out.  It's the best platform I've ever used and it's very easy to learn.  I'm sure this isn't giving you anything helpful, but not sure what you want to know. 


 


Is the program they use easy? sm
i think i read somewhere where it was word based, was it easy to learn??  what average daily line count can you get?  thanks, sorry for the questions.
It is fairly easy to use
I have been using MP Count for a while now and I believe that MP Tools will be just as easy to use. Also, if you have any issues or questions, Vann Joe is always readily available to help you. (He is the person who developed the software and I believe that Emmaus is his company). Anyway, do not be afraid of throwing your $ away, because I know from experience that Vann Joe will be able to help if you have any questions regarding the new product.
easy way to figure

An easy way to figure would be to type a document and count it with spaces and then without -- even use MS Word -- and that will tell you the difference.  Even if your line count program sounds double for caps, underlines, bold, this will at least tell you the difference between the two. 


Wow. I thought the first 4 were really easy.
x
Very easy as far as terminology SM

but sometimes the subject matter is hard, like abused kids. On the flip side, sometimes very interesting or wild subject matter! Long reports. Mostly straight typing with very few terms to learn. You should have no problem if your dictators are good. Have fun!



The platform is NOT easy to use, sm
They do bother you and I just was not treated the way I expected to be.  I am happy you are happy with them but it did not work that way for me!!!!
ExText was one of them. Not sure if the only one. ExT is very easy. nm
s