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The intranet is now back up!

Posted By: ERMT on 2008-01-28
In Reply to: Same here. It's still down. I hope it comes back up soon! - KSMT3


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W2 were mailed 01/21 according to the intranet
Check the Keystrokes intranet!!!!

Lee has posted info on what you should do if you have not received you W2.

Keystrokes Rocks!!!!

The Intranet is down but being reset. Try again in the morning if you do not get in.
I just called my lead in a panic, but she said not to worry as long as they are in by the 31st at midnight we are OK and if it were down then, they would take them manually. Has not happened to me in the 2 years I have been with them!
Any other Keystrokers not able to access the intranet again?
It has been having a lot of problems this past week with going down. Has been down all day today.
The intranet will be down until Monday morning. sm
The upgrade pulled the system down but it will be back up by Monday morning.
There is a note on the intranet stating they are working on changes and that all of them should be c
If I were you I would email Lee directly and let her know that you havent heard anything back.

In the past week I have been added to two accounts.

We enter our lines daily on the intranet SM
You don't enter the minutes that you type, just the lines for the day.
Intranet is only thing universal, otherwise ask your lead
We all have to enter our lines on the intranet each day (unless it's down!), but other than that it's account-specific. Better touch base with your lead.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
Back to ya!
Thanks for getting back with me!
Has anyone gone back
to Transcend after receiving letter asking you to come back?  If so, how are things this time around?
I'm not looking for a pat on the back and
I know it is like that everywhere but I'm sick and tired of cleaning up after this person, getting phone calls begging me to fix this or that because they can't count on this other MT; I mean the list goes on and on. I know that in this field flexibility is everything but I'm also not bending over and taking it anymore, I'm flexed out!
They got back to where

Get off of her back!
This was a simple question. If you don't have the answer, don't post. No get in the shower!

Wanna play?
As a Medquist or MQ employee, and I have seen many on this board, we have legitimate complaints about what has been going on.

The REAL FACT here is that many of our offices are closing or have closed, we have been transferred to the Amherst office, we have no work, no one wants to discuss it and many other issues. There are problems and this is a FACT.
RUN and don't look back.
They are BY FAR the worst company to work for.  Pay, even though it is direct deposit, was never on time. Sure, they offered to pay for you overdraft fees, but it took forever to actually get your pay.  And they would never tell you in advance that it was going to be late so you could avoid the problems.  Plus, they had horrible supervisors that did not know what they were doing.  Always were IM you and causing you to lose time while wanting to chit-chat....They had some good accounts but lost them due to being unprofessional and other reasons that I do not know.  Stay away!  Horrible place! 
RUN and don't look back!!!!..sm
I was an employee with them.  I can sum it up.  If you don't mind not knowing when you are going to receive your payday (even though it is direct deposit) then they are a great company.  Honestly, they are horrible.  They are the most unprofessional company I have EVER seen and been employed by.  It was not just one instance of pay arriving late, but I quit at the third time in a row.  And they did not warn you ahead of time....they mentioned it the DAY that you were supposed to be getting your payday, and they did not do that until so many people raised such a stink over it!  Plus, the so-called supervisors are a joke.  They do not know what they are doing and are the most foul-mouthed individuals I have ever seen.  PLUS, they keep IM you ever few minutes to where you cannot get your work done. They had an EXCELLENT account and lost it due to so much unprofessionalism because they could not get their act together.  Please, run and don't look back...otherwise, you will just be looking for your paycheck that doesn't arrive until weeks later....
Well, they can come back now!

This is a message on the main page...

MTStars has been staunchly against the offshoring of American Private Health Information, but realizes that MTStars must evolve with the ever changing views of conducting business in the global economy. The hands of time cannot be turned back on the widespread transfer of information globally and as of January 1, 2006, MTStars opened itself up to include the global environment.

Back up help.

If anyone is interested, I have an oral surgery account that I need back-up help with every once in a while.  This will be p.r.n. Very easy.  0.07/65-character line with spaces.  Will need wave file player and MS Word.

Back-up help
I would be interested in helping you out when you need it? Would you be interested in helping me? I need back up help for a clinic account (2 docs) on occasion also. Do you happen to have a call-in line of some type?

Exactly! We should be the ones doing the back-
ground checks on some of these companies, right? Unbelievable! Just such a total waste of time, $$, and real ego killers some of these outfits. Its a shame...
Would never go back there
Me too, went back into QA.
Unfortunately though many other recruiters are not MTs, makes sense right? LOL
I came back
I thought the grass was greener, but it was not.  I left because I thought a little higher line rate would help my situation.  The work was not steady so the higher line rate meant nothing.  I called my Medware team leader and since I left on good terms they hired me back and I am so thankful.  I like working afternoons so I have the morning to get things done around the house. 
I, unfortunately, had the worst experience of my MT career working for Focus for just over a month. They drove me insane, so I quit after only a few weeks. Someone else said that they only talked to one American person the whole time they worked there, and the same goes for me, and that was someone in HR at their office in Massachusetts. Their tech support, QA and account managers are the worst. You can never understand a word they are saying. I even got yelled at one time by one of the techs in India because I was disturbing his work by asking for help when their software locked up my entire computer and I completely lost a 5 page report and never got it back. They kept telling me that my quality was below par, yet at any other company I have always been between 98 and 100%. In fact, the company that I started working for after I quit Focus (and I am still at) took my off full review a month early because I was doing so well. They will belittle any American MT and make you think that you are the worst they have ever seen.
They got back with me the same day, but
I still wouldn't recommend them.  They represent some of the same companies that post ads here and the $$ is no different, so you basically just end up testing twice, whereas you can contact the company yourself and test only once. 
Yes it was on here and it has been quite a while back
comes right back to THEM! (NM)
Come back and tell us how you like
I just went back to MQ
Never thought I would but they offered me 0.075 more per line than I used to get there! For the past four months I struggled with a company using the Scribe platform, which I feel is 10 years behind the times and very slow. I missed DocQScribe and VR. I was also being micromanaged by QA at the new company which never happened in my 17 years of transcribing. The people were very nice, but couldn't stand the nit-picky critique, especially when it didn't follow the BOS or basic modern grammar. I didn't want to lose my good habits.
And you are?? Go back to bed.
Thanks and right back at you!
Thanks! right back at cha!
and oh my back at you LOL
I understand perfectly about investments.  I understand about the difference between small time investors and the big boys.  BIIIIIIG difference.  I am a small time investor, perhaps you are too.  If you were one of the big boys I doubt you would be here. 
look in the back of your CPU...
or laptop. If you have them, they look like a set of metal-looking pins sticking out -some have a total of 9 pins, some have 15. This is where you would plug in your compatible foot pedal.

Yes, they are on the back....sm

BUT..........that does not mean that they work...duh!

How can so many MTs do this job and NOT know anything about their computer?

I think I'm going to back out (sm)
It's just too weird sending all that personal info to an unknown entity. At first I didn't think it would bother me, but then when I got the email talking about fingerprints and stuff, I ran it by my boyfriend. He said it could be a very cleverly crafted identity theft ring (far-fetched but nonetheless a possibility). I dunno...it just feels WEIRD, for lack of a better word.

Glad I'm not the only one who thought it was kinda bizarre to send that stuff off.
Do they get back
to people?  It does not seem like it.
You won't get your former job back unless: SM
1. You did clinic notes for the least amount of money possible.

2. You are very close friends of former supervisor.

I would say forget it. CEO just steped down and I imagine other sad changes are on the horizon.
Yup, I went back...
left in March of this year, went back a month later, right smack dab into my old position and same supervisor, no questions asked and my supervisor saying she was glad to have me back, all benefits reinstated except was told I'd now be paid a set amount per account, a bit less than before. Of course now with the pay scale being turned upside down with speech rec (till they get the bugs out and we adjust, ha-ha), most everybody's pay is being affected, near as I can figure. I was down $100 this paycheck, others say as much as $200. It's a different ballgame right now.
I will NEVER wish I had this job back! nm
Please come back and let us know how you like it! NM
Trying to get back in

I am not sure if this is the right place to post this or not. I'm trying to get back in to MT. I have 5 years experience. I've been out of it for about 4 years. I'm ready to get back to work and finding it difficult to get a job. I am applying everywhere and they all want recent experience. Nevermind that I'm not new to this and do have the experience. Doesn't that count for something? I know what I'm doing. I just want to find a job, so I can get rolling again. Is there anyone that can give me pointers or advice on how to get a company to take a chance on me? I'm getting frustrated.

If this is the wrong place to post this, will someone also tell me the right place to post? Thanks.

I got back in...
I was out for close to 10 years and just got back in. Apply, apply, apply, and be open to their schedules, etc. It will get your foot in the door and back into current experience status. Good luck!