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Serving Over 20,000 US Medical Transcriptionists

The news always announces pending layoffs

Posted By: Have you been watching the news? on 2009-05-09
In Reply to: 60 days notice before a layoff? sm - Huh?????

and company closures.  If the news would know about it in advance of closure, it would seem like the companies had announced it.


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In the particular case of MQ and the pending lawsuits, this poster just really mirrors
the frequent posts from back around Christmas of 2004 - they were the lawyers looking for inside info on MQ, payroll practices, handling raises, etc. just like this poster. They also used the incorrect terms for employees - calling MQ MTs MLS, which we all know is Transcend's fave term for us, NEVER MQ. I would answer their MQ questions as best I could, and then get a personal email from them "confessing" they were lawyers (supposedly) and that was how they were trying to get poop on MQ, as it was ILLEGAL to contact us at that time, as they had not received permission from the courts yet for discovery, etc. Also some were just from other lawyers around the country, nosing in to make a buck or 2.  The original poster completely stopped posting, and I still believe 100% that it was NOT a MQ employee. Anyone who was a real employee would know what their job title currently was - that is guaranteed, no matter how many times the title may have changed.  They tried "editor", which does not exist, and then changed it to "proofer", which has not existed for years and years now.  All they had to do was answer with anything more detailed, and I would have been glad to help.  I wasn't NOT friendly. I just expressed my thoughts on their odd post.
Keystrokes announces 2006 benefits package sm

Keystrokes has finalized the benefits package for full time employees and has received great feedback from our MTs.


We wanted to share these so that you get them straight from the source rather than in rumors and heresay.


To be FT, you must produce a minimum of 12,000 lines (acute care), 1200 reports (radiology) or a combination of the two.


After 90 days, all FT employees are eligible for:


2 sick days, 2 floating paid holidays, rate x 1.5 for holidays worked, 3 days bereavement pay for immediate family, 1 day bereavement pay for extended family, 401k plan (with vesting schedule for match), health insurance (paid by employee) and life insurance (paid by company), direct deposit.


After one year, FT employees are eligible for 5 days PTO.  After three years, FT employees are eligible for 10 days PTO and after ten years, FT employees are eligible for 15 days PTO.


After years of changes due to growth, we have deemed 2006 a change-free year and have put in place many surprise perks for our MTs for this coming year. 


We value our transcriptionists - both employees and ICs and want to make Keystrokes the employer of choice. 


Give us a look ... you will like what you see.  No more awkward growing pains; instead you will be treated with the professional respect you deserve while enjoying a personal touch!


Thank you to all who have helped mold the company into what it is today - we could not do it without the support of our transcriptionists, customers and supporters.  We even thank the critics - their criticism allows us to improve :)


Happy Holidays !


No news is good news for me. I check my audited reports all the time
If I need to talk with one of them, I call or IM them.  But, no, I have learned that if I am doing a good job, they leave you alone to do your work.  They are not in any way a company that micromanages as long as you do what you are supposed to.  If you give them a reason to think you are not doing what you are supposed to be doing, they will keep an eye out on your work, etc. 
I thought no news is good news, too. Then got email about
p
No news is good news! If there's a problem, they'll
__
I guess no news is good news! :-)
Thanks anyway!
If no news is good news why is a person
.
I agree - no news is good news - sm
They are busy making sure you have work and want you to stay productive and busy.  What is there to talk about?  I personally like being left alone to do my work.  As long as you get a check and the work keeps flowing, just do your thing! 
Is this news should have been labeled NEWS ALERT ...
This is breathtaking information and everyone who works at TT or is considering has the right to know. It will be buried with a title like is this news? It seems as if you are responding to the first poster's complaint of no work.
layoffs
the Heartland MTs did not get laid off because they wouldn't or couldn't do weekends, or for poor quality. They got laid off because of the bottom line. I know about the kids excuses, etc., but in this case, it was not the case. They were laid off through no fault of their own. My latest and greatest audit on a report MT'd and QA'd from India - Dictated: Pate is balding. Transcribed: Pate is bowing. If it wasn't so funny, I'd cry.
Layoffs

I didn't even get the invite to the conference call.  I was working one day and started getting an error message that my account number was inactive.  Through a series of emails and phone calls, I found out I had been laid off!  Thanks a lot!  I just found another job working as an IC.  I think I'll be much happier! 


the layoffs...
were about a year ago, so that's not current news. I felt the conference call was superior to any communication we have had in the past. She was up-front about the vendor situation and it sounded more hopeful and positive than previous quarterly meetings which focused on the business end -- this felt more personal and pertinent to what the MTs want to know. Any time I have emailed Patty she has been prompt to respond. The loss of the Santa Clara people (executive level), while unfortunate, would be expected in a business model like this. I agree with the reasoning that it was due to redundancy.
Heartland Layoffs
Were you aware that they already laid off about 30 US-based MTs at the beginning of APril... with only 1 week notice?

I was one of them. They lost an account and simply dumped everyone for whom it was a primary account. They begged all of us to take on secondary accounts not long before that, but at the time of the layoff call they said there was no work on any of the secondary accounts. And, BTW, your conference call sounds exactly like ours.
Heartland Layoffs

First of all, I would like to say that I sympathsize wtih those that were laid off at Heartland, however, I believe that that there were probably indications that this was going to happen, I for one, remember seeing a LOT of job ads for Heartland and they suddenly stopped on the 2 major transcription job boards. For me, that was an indication that something was going down the tube.


I also do not agree wtih offshoring, but when I read the posts on this board, I see one theme over and over; that being laziness in general. I see posts where people gripe and complain about having to work weekends or nights or whatever and wanting to get paid decent money, but they want to only be able to work 8-5 Monday through Friday.  I have been in this field for over 20 years and I believe that I have always pulled my fair share.  I have seen it in the company that I work for now, and the work load goes up dramatically on the weekends, because NOBODY wants to work and as we all know, medical transcription, for the most part, is a profession that is 24/7.


Sadly to say, our society has become one, where we expect to have something for nothing. Meaning that we want the nice thinngs, but we don't have to break our necks for it.  I hear of friends who are giving their kids brand-new to almost brand-new cars in high school.  Heck, when I was growing up, if I wanted contacts, or a car, or clothes, I had to detassel corn or work in a fast food place to get the money to be able to have those things.  I don't see that happening now, and in essence, that is why so many of our jobs have been offshored.  Its not only a cheaper labor cost, but most of these people in general have a better work ethic.


My company takes pride in the fact that it doesn't offshore and it will be a cold day in a very warm place before they do.


My only advice to those that were laid off is to hang in there, send out the resumes and hopefully, you will be able to find a new company that will treat you like an employee and not a number.


 


 


 


Heartland Layoffs

Some people seem to be missing the point here -- I also do QA as well as medical transcription and I generally am working MANY hours a day and usually 6-7 days a week, because I know budget-wise what it takes for me to surviive. 


As a QA person, I see a quality of work that is totally unacceptable and it is from American medical transcriptionists.  I read about people saying they can do X number of lines in an hour, or that they type X number of words a minute and as a QA person, that is usually the persons report that has 10 or more blanks in it, because UNFORTUNATELY they are more concerned about production than they are quality. 


I sometimes wonder how many medical transcriptionists go back and re-listen to a report they have typed and then are able to figure out what the doctors are saying?


I have worked both inhouse and from home and I really have to agree that if someone TRULY wants to get started in this field, then they should work onsite first to truly get a grasp at what medical transcription entails.


There ARE people who are medcal transcriptionists who DO work long and hard hours and ARE getting shafted by the companies they work for, but quite frankly, I am tired of the ones who have toddlers and small children at home and whine about how they can do this work and take care of their kids too  -- just because you work at home, dosen't mean that your children can be underfoot all the time and it is also learning about priorities as well.  If you were working on the outside, you would NOT be allowed to take a huge amount of time off for kid activities or family activities, so the MTSOs do have legitimate gripes when it comes to employees not working when they say they will or keeping to a schedule, and this is where I am coming full circle when I talk about a work ethiic  -- it has slowly and steadily been disappearing over the years.


 


 


 


SPI in another round of layoffs
Last week they announced they were dropping the smaller hospital accounts that used domestic MTs, today they emailed QA staff and had them call in on a conference call just to tell them they no longer had jobs.  So this nice big foreign company who came in and assured everyone how the company would be bigger and better only took 6 months to start weaning out all domestic staff. I wish the facilities knew this.
Focus layoffs?
Why did people get laid off at Focus?  I worked there a few years ago but it was a joke with the editing.  I hope its because work is coming back to US companies and US MTs.
CBay layoffs

Where's everyone planning to go now that Cbay has laid off the rest of the editors?


Oh, Lordy... NO Layoffs! sm
Acusis DID have to lay off some MTs about a year ago when they lost a big account. There are NO layoffs currently - unless you know something I don't know.


Yes, Layoffs coming
Red Team teleconference yesterday advised us that company-wide layoffs were imminent, not only for the Red Team, but all teams, including corporate staff. Word is that 27 were terminated today.
layoffs and hires
Can someone explain to me why a company would lay people off and then hire new people?  Were they just getting rid of the riff-raff?
To MsAnonnieMouse below re Heartland layoffs

While there are many employees in all areas who fit the poor work ethic you describe, it is by no means anything but a lame excuse for greedy corporations to do what they would have done anyway.  It goes along with the jobs Americans won't do we hear so much about these days.


I do think the handwriting has been on the wall about Heartland.....er...I mean HEARTLESS for some time.  I personally don't and never have worked for them but I've been hearing for a year or so that their ultimate goal was to do exactly what they just did.  Still one can hardly blame those who chose to stay and watch the ship go down, it isn't like HEARTLESS doesn't have lots of company these days.  I believe I actually read somewhere that companies are rewarded tax-wise for shipping jobs overseas.


Now is the time for all MTs to prepare for the future, although I have no clue as to what career or occupation would immunize employees from the exact same thing that just happened at HEARTLESS.  A casual observer can see the increase in the number of job postings for VR editors so the next step will be unless we are willing to spend all day every day transcribing impossible ESLs, mushmouths, Speedy Gonzales and all their kin, MT is going to be gone.


There is also something to be said for the way MTs in most, if not all, companies are treated.  Here we have QA people who search for MINUTE things or even WRONG things to correct so they can meet their quota or whatever they are evaluated on.  Why, I even had one QA person correct Tessalon Perles that I had transcribed to Tessalon Pearls.  Cold hard fact of life is the suits at the corporations care nothing about quality, they just make a show by saying they have QA people to ensure quality.  HA!  The hospitals care nothing about quality, only the bottom line.  The physicians (most) care nothing about quality, only their insurance reimbursement.  So there you have it, a grim future for all of us.


Lastly, anyone who falls into the jobs Americans won't do and offshoring is necessary because there aren't enough qualified Americans, is nothing short of a fool.  What they mean is Americans can't and won't work for less than it takes to maintain a decent standard of living and the cost of living in the good ole U.S. of A is not cheap.


I have nothing to offer the employees of HEARTLESS other than that my heart aches for them and their plight and I pray each and every one will be able to find a decent place to work in the short term and that they will be looking to see how they will survive in the long term.


GOD BLESS ALL YOU EMPLOYEES OF HEARTLESS, INC.


I haven''t heard anything about layoffs..
and I work there...not that that surprises me or anything.    Was this a particular office or just certain accounts?  I'm currently looking for a new job, but I'm obviously curious and would like to pass this along to some of the other MTs so they know what's coming.  Thanks so much for any help!
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
Wonder if other companies plan layoffs?
Please post so I will know where not to apply.  TIA!
Sometimes.....NO news is Good news. sm
Maybe you are doing just fine and everything is correct. Maybe they do no feel you need feedback because your quality is excellent!!

Good thought for the day :-) !!
good news and bad news ----
Good - plenty of work, just landed a new acct.

Bad - Check posts from a few weeks back. Out of the blue, everyone got a huge pay cut.
Oh geez, when I saw "ax", I thought we were having layoffs
My heart went into my throat. I normally associate ax falling or the term getting the ax with being terminated. I was relieved when I saw it was only about going to VR!

Whew...time to slow my heart rate down, lol!
No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that
x
University of Iowa Med Center announced layoffs yesterday
I think the news report said they were getting rid of 130 people now, a total of 200 this year. Fortunately (their word, not mine), they're not going to have to make any cuts in people who have patient contact but in administrative areas (that'd be us). Truthfully, I'm not sure if they even still have in-house transcriptionists, but you know that if they do, they'll be the first to get their marching papers.
That's news to me???
Have been an employee for many, many years and have never been reimbursed for any long distance charges. 
here's news.
Well, Transtech now has Tracy B from MQ and then down the crapper to Heartland at the helm as their new CEO.  How long do you think that will be a good place to work????  About 30 seconds!
But it's such old news
The same two arguments keep coming up again and again...that e-mail and the opinions about the QA director.  The QA director seems to stir up ire.  I don't know. I haven't had to deal with her.  I just know that neither of those points are hindering my job as an MT at OSi.  I'm making more than I ever have and am furthering my career.  I might possibly think twice about ever applying for a QA position with them, but I know that right now I'm really happy with OSi, with the people I deal with, with the amount of money I'm making with them, with my benefits, etc.
Now for the bad news...
I had an offer from them, and while thinking about it (actually debating say with MQ or go with them - their pay, PTO, benefits, healthcare company - EVERYTHING is exactly the same except for $300 equipment deposit) a computer appeared on my doorstep, the trainer called me, tech support ... all of this happened, yet, they did not even have a formal offer acceptance! It's been over 2 weeks now and the computer is still here ... are we starting to see a pattern here? Sound MQ-esq????
Run away before you do ... bad news.
x
Boy news to me
Like I said I could be wrong, never heard of it before.  Then tell this poster where you got it and what it cost you and help  her out.  What company do you work for?
Bad news sm

I worked there.  The manager is extremely nice in the beginning and then is really mean and rude after you've been there awhile.  I would never consider working for her again even if she paid .15 a line.  It's just not worth it to me.


 


Feel free to do a search on this board.   I thought maybe things had gotten better, but there are others who had the same experience with them.


 


Good luck!


bad news
Run Forrest Run....
Bad news
Cquence was not for me. It is difficult to learn and absolutely 1 of the worst platforms I have ever worked on.
D&L...any news?
Anything new on D&L ? It has been pretty quiet this last week or so.
Just a little news
Word on the street has it they laid off all their techs but one, and the other people now work from home. So now they will have to pick up the pieces and start over or get jobs (that is funny). Maybe they will have to start cutting their own grass, trimming their own shrubs, and getting their groceries themselves, tsk tsk
Has anyone got news on D&L?
just wondering if they are still in business.
Bad Bad News...
A lot of horror stories about AT have been posted in the past, I know a few people personally who had terrible experiences.  Alltype issues seem to be bait and switch, lack of ethics and basic honesty, and mgt that will do anything for the bottom line.  If the new owner hasn't completely purged them check the archives  out, they may help you...just watch your back if you do take a job with them.  GOOD LUCK.. 
I think so too. I saw on the news where...sm
people are foregoing medical care such as surgeries, tests, and even doctor visits because they can't afford the copay or deductible. One lady had cancer on the news and needed to have a CT scan and she said even though she had ins she couldn't get the CT scan because she could not afford the deductible.
Is this news?

I would never bite the  hand that feeds me or bad-mouth a company I worked for.  Since I have been gone from TT now for a year, I feel  no obligation whatsoever.  I did a lot of research before I quit and my conclusion was/is that TT is just a drop off station for Dictaphone.  I did research on my 2 primaries (lost) and found that both dried up when they fully implemented Dictaphone VR.  I further concluded that the hospitals switch over to a very few in-house MT editors and poof, all TT gets is overflow.   I seriously doubt that they have many, if any, contracts of their own.  Obviously things have gotten worse since I quit so why would anyone expect it will improve?  I think not.


The TT management person I was so proud of, I am now not so proud of anymore.  I don't know what happened to her.  The person I have known so long didn't have it in her to be be less than straight forward.  She did, before I quit, even learn to  hit the ignore button on my emails.  This hurt me tremendously!   Didn't even reply to my letter of resignation.  Thus...I highly doubt that any of you who claim to be in the know know anything at all unless you are part of the management team or have done a lot of research and if you've done your research, you know it ain't good..


Don't worry, I don't have to sign my name, TT management, when they read this, will know exactly who I am.


 


Might have some bad news here
According to the year you were born, when you reach 66 it might NOT be the retirement age for you. I was born in '43 and the age for full retirement went up with my birth year. They will be increasing soon to be that you have to be 67 years to reach full retirement and so on. In other words if born in 1955 your full retirement is 66 and 2 months, 1956 it is 66 and 4 months so people are living longer and retirement also going to older years to be able to draw full retirement. I did not want ANY money prior to my FULL retirement age because for every 2 dollars you make working (if you continue working which I am doing) they take back 1 dollar of that. If you don’t want a chunk of money missing then you can only work so many hrs a month- to heck with that. I waited until full and now that is exactly what I take along with my salary doing MTing and so glad that I waited.
Well, yes, it does. Here is the news flash ...
I had my dates wrong but yes, MQ purchased Lanier.

http://www.travisvoice.com/News.asp

MedQuist Inc. Announces the Acquisition of Lanier Healthcare
MARLTON, NJ - June 26, 2002 - Medquist Inc. (www.medquist.com) has signed an agreement to acquire Lanier Healthcare from Platinum Equity, LLC (www.peh.com). The transaction is expected to close July 1, 2002.

"Lanier Healthcare's distribution channel, customer service infrastructure and technology capabilities are a perfect complement to MedQuist's medical document management service offerings. This transaction will enhance our dictation, transcription and coding suite of solutions and will be immediately accretive to MedQuist's earnings," said David Cohen, chairman and CEO of MedQuist.

"Lanier Healthcare is excited to become part of MedQuist," said Dennis Mahoney, president and CEO of Lanier Healthcare. "Both companies have complementary product and service offerings that will enhance the value we bring to our combined customer base.

"The combined operations will provide solutions that incorporate the latest technologies, such as speech recognition and natural language processing, to capture, document and distribute timely health care information.


Why don't you go ahead and tell them the BAD news? (sm)
They added a tiny bit to the benefit package (still not comparable to other nationals), still no weekend or shift differential. AND they raised the minimum line count from 10,000 lines per pay period to 12,000. It will be imposible to achieve 12,000 lines on those horrible VA accounts. The recruiter will tell you that you won't get paid for headers or footers because they automatically populate WRONG!!! You will spend an unbelievable amount of time in the demographic screen.
Ohhh, the news is not really all that old. I still think OSi is just a
cheap...cheap
Would like to give you better news, but I can't.
I worked on the platform since the very beginning of rolling it out and stuck with it for about 7 or 8 months.  It doesn't get any better than what you're experiencing now and after all that time on the platform with the terrible voice quality and all the problems I finally quit.  Before the transition to BT I was producing between 13 and 17K lines per pay period.  After 8 months on that platform, I was down to 8 or 9K lines per pay period, and I had been with them for years on the same accounts that I typed in VWP.
QA people are bad news.
Don't waste your time with Transcend Services. Some of the people there love to degrade and put their MTs down. Not worth the aggrevation.