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Serving Over 20,000 US Medical Transcriptionists

Wonder if other companies plan layoffs?

Posted By: ex-Amphion (see msg) on 2009-01-24
In Reply to:

Please post so I will know where not to apply.  TIA!


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What companies never plan on going over to VR
I am too fast of a typist to ever make comparible money editing and I am getting worried, and I refuse to do 80% ESL!  Does anyone know what companies do not plan ever going over to VR.  Is this even possible to expect nowadays??  I am getting out if they all end up that way because my income would be cut one third at least!!!  I do 300+ lines per hour and no one can tell me I would be able to do 600+ doing VR.....
Don't worry just find out and then have a plan A and plan B
I have gone through something like this but not with that company. I too am the insurance provider for my family and there are preexisting conditions, so a private policy is no good.
First of all, I work elsewhere but had the same situation. I fell short of line count, but not because of me, because they did not have enough work, and I like many others cannot make quota because of the way they count lines. Then, on last paycheck there was a negative on insurance money taken out of check. I thought I lost insurance, but found out at the end of the year, they did an audit and found out that I overpaid all year and so I actually was owed money that check.
In the meantime, I found another job but have to wait 90 days for insurance. Can't find a policy to bridge the 2 jobs, insurance is on my mind all the time. My heart is with you. Personally I am getting the 90 day meds, working on my second job which will become my real job and if I lose the insurance, Cobra will kick in in case of disaster so that is like major medical.
Sorry such a long post, but I suggest: Not to panic. You probably did not lose insurance. Call the benefit provider to see you are still covered, not the employer. If you are not still covered, get 90 days of Rx if your plan covers by mail and be billed, immediately get another job which is a better place to work anyway (I found one) and in 90 days you will be okay. Some places like Disriter cover the first of the following month, but I would not necessarily suggest you work somewhere which is not so great just for insurance. You can consider TransTech. That would be my suggestion. Sorry for such a long post. But this hit a nerve and I wanted you to understand some options, as I have gone through it. Good Luck.
layoffs
the Heartland MTs did not get laid off because they wouldn't or couldn't do weekends, or for poor quality. They got laid off because of the bottom line. I know about the kids excuses, etc., but in this case, it was not the case. They were laid off through no fault of their own. My latest and greatest audit on a report MT'd and QA'd from India - Dictated: Pate is balding. Transcribed: Pate is bowing. If it wasn't so funny, I'd cry.
Layoffs

I didn't even get the invite to the conference call.  I was working one day and started getting an error message that my account number was inactive.  Through a series of emails and phone calls, I found out I had been laid off!  Thanks a lot!  I just found another job working as an IC.  I think I'll be much happier! 


the layoffs...
were about a year ago, so that's not current news. I felt the conference call was superior to any communication we have had in the past. She was up-front about the vendor situation and it sounded more hopeful and positive than previous quarterly meetings which focused on the business end -- this felt more personal and pertinent to what the MTs want to know. Any time I have emailed Patty she has been prompt to respond. The loss of the Santa Clara people (executive level), while unfortunate, would be expected in a business model like this. I agree with the reasoning that it was due to redundancy.
Heartland Layoffs
Were you aware that they already laid off about 30 US-based MTs at the beginning of APril... with only 1 week notice?

I was one of them. They lost an account and simply dumped everyone for whom it was a primary account. They begged all of us to take on secondary accounts not long before that, but at the time of the layoff call they said there was no work on any of the secondary accounts. And, BTW, your conference call sounds exactly like ours.
Heartland Layoffs

First of all, I would like to say that I sympathsize wtih those that were laid off at Heartland, however, I believe that that there were probably indications that this was going to happen, I for one, remember seeing a LOT of job ads for Heartland and they suddenly stopped on the 2 major transcription job boards. For me, that was an indication that something was going down the tube.


I also do not agree wtih offshoring, but when I read the posts on this board, I see one theme over and over; that being laziness in general. I see posts where people gripe and complain about having to work weekends or nights or whatever and wanting to get paid decent money, but they want to only be able to work 8-5 Monday through Friday.  I have been in this field for over 20 years and I believe that I have always pulled my fair share.  I have seen it in the company that I work for now, and the work load goes up dramatically on the weekends, because NOBODY wants to work and as we all know, medical transcription, for the most part, is a profession that is 24/7.


Sadly to say, our society has become one, where we expect to have something for nothing. Meaning that we want the nice thinngs, but we don't have to break our necks for it.  I hear of friends who are giving their kids brand-new to almost brand-new cars in high school.  Heck, when I was growing up, if I wanted contacts, or a car, or clothes, I had to detassel corn or work in a fast food place to get the money to be able to have those things.  I don't see that happening now, and in essence, that is why so many of our jobs have been offshored.  Its not only a cheaper labor cost, but most of these people in general have a better work ethic.


My company takes pride in the fact that it doesn't offshore and it will be a cold day in a very warm place before they do.


My only advice to those that were laid off is to hang in there, send out the resumes and hopefully, you will be able to find a new company that will treat you like an employee and not a number.


 


 


 


Heartland Layoffs

Some people seem to be missing the point here -- I also do QA as well as medical transcription and I generally am working MANY hours a day and usually 6-7 days a week, because I know budget-wise what it takes for me to surviive. 


As a QA person, I see a quality of work that is totally unacceptable and it is from American medical transcriptionists.  I read about people saying they can do X number of lines in an hour, or that they type X number of words a minute and as a QA person, that is usually the persons report that has 10 or more blanks in it, because UNFORTUNATELY they are more concerned about production than they are quality. 


I sometimes wonder how many medical transcriptionists go back and re-listen to a report they have typed and then are able to figure out what the doctors are saying?


I have worked both inhouse and from home and I really have to agree that if someone TRULY wants to get started in this field, then they should work onsite first to truly get a grasp at what medical transcription entails.


There ARE people who are medcal transcriptionists who DO work long and hard hours and ARE getting shafted by the companies they work for, but quite frankly, I am tired of the ones who have toddlers and small children at home and whine about how they can do this work and take care of their kids too  -- just because you work at home, dosen't mean that your children can be underfoot all the time and it is also learning about priorities as well.  If you were working on the outside, you would NOT be allowed to take a huge amount of time off for kid activities or family activities, so the MTSOs do have legitimate gripes when it comes to employees not working when they say they will or keeping to a schedule, and this is where I am coming full circle when I talk about a work ethiic  -- it has slowly and steadily been disappearing over the years.


 


 


 


SPI in another round of layoffs
Last week they announced they were dropping the smaller hospital accounts that used domestic MTs, today they emailed QA staff and had them call in on a conference call just to tell them they no longer had jobs.  So this nice big foreign company who came in and assured everyone how the company would be bigger and better only took 6 months to start weaning out all domestic staff. I wish the facilities knew this.
Focus layoffs?
Why did people get laid off at Focus?  I worked there a few years ago but it was a joke with the editing.  I hope its because work is coming back to US companies and US MTs.
CBay layoffs

Where's everyone planning to go now that Cbay has laid off the rest of the editors?


Oh, Lordy... NO Layoffs! sm
Acusis DID have to lay off some MTs about a year ago when they lost a big account. There are NO layoffs currently - unless you know something I don't know.


Yes, Layoffs coming
Red Team teleconference yesterday advised us that company-wide layoffs were imminent, not only for the Red Team, but all teams, including corporate staff. Word is that 27 were terminated today.
layoffs and hires
Can someone explain to me why a company would lay people off and then hire new people?  Were they just getting rid of the riff-raff?
To MsAnonnieMouse below re Heartland layoffs

While there are many employees in all areas who fit the poor work ethic you describe, it is by no means anything but a lame excuse for greedy corporations to do what they would have done anyway.  It goes along with the jobs Americans won't do we hear so much about these days.


I do think the handwriting has been on the wall about Heartland.....er...I mean HEARTLESS for some time.  I personally don't and never have worked for them but I've been hearing for a year or so that their ultimate goal was to do exactly what they just did.  Still one can hardly blame those who chose to stay and watch the ship go down, it isn't like HEARTLESS doesn't have lots of company these days.  I believe I actually read somewhere that companies are rewarded tax-wise for shipping jobs overseas.


Now is the time for all MTs to prepare for the future, although I have no clue as to what career or occupation would immunize employees from the exact same thing that just happened at HEARTLESS.  A casual observer can see the increase in the number of job postings for VR editors so the next step will be unless we are willing to spend all day every day transcribing impossible ESLs, mushmouths, Speedy Gonzales and all their kin, MT is going to be gone.


There is also something to be said for the way MTs in most, if not all, companies are treated.  Here we have QA people who search for MINUTE things or even WRONG things to correct so they can meet their quota or whatever they are evaluated on.  Why, I even had one QA person correct Tessalon Perles that I had transcribed to Tessalon Pearls.  Cold hard fact of life is the suits at the corporations care nothing about quality, they just make a show by saying they have QA people to ensure quality.  HA!  The hospitals care nothing about quality, only the bottom line.  The physicians (most) care nothing about quality, only their insurance reimbursement.  So there you have it, a grim future for all of us.


Lastly, anyone who falls into the jobs Americans won't do and offshoring is necessary because there aren't enough qualified Americans, is nothing short of a fool.  What they mean is Americans can't and won't work for less than it takes to maintain a decent standard of living and the cost of living in the good ole U.S. of A is not cheap.


I have nothing to offer the employees of HEARTLESS other than that my heart aches for them and their plight and I pray each and every one will be able to find a decent place to work in the short term and that they will be looking to see how they will survive in the long term.


GOD BLESS ALL YOU EMPLOYEES OF HEARTLESS, INC.


I haven''t heard anything about layoffs..
and I work there...not that that surprises me or anything.    Was this a particular office or just certain accounts?  I'm currently looking for a new job, but I'm obviously curious and would like to pass this along to some of the other MTs so they know what's coming.  Thanks so much for any help!
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
Oh geez, when I saw "ax", I thought we were having layoffs
My heart went into my throat. I normally associate ax falling or the term getting the ax with being terminated. I was relieved when I saw it was only about going to VR!

Whew...time to slow my heart rate down, lol!
The news always announces pending layoffs
and company closures.  If the news would know about it in advance of closure, it would seem like the companies had announced it.
No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that
x
University of Iowa Med Center announced layoffs yesterday
I think the news report said they were getting rid of 130 people now, a total of 200 this year. Fortunately (their word, not mine), they're not going to have to make any cuts in people who have patient contact but in administrative areas (that'd be us). Truthfully, I'm not sure if they even still have in-house transcriptionists, but you know that if they do, they'll be the first to get their marching papers.
new MQ pay plan
It's been in QNews, snail mail and on MQ's home page under the QNET as promised by Frank for the last six mths.
What do you like about this new MQ plan?

I would just love to know what people like about this new plan because the way I see it they are not paying for your internet service anymore which is essential to getting this job done and they are not offering any kind of weekend incentives which is when they are always begging people to work and also, the part that really is laughable is even if you are part time and say work 15 hours a week and want to work 20 instead one week you have to get that approved.  Now, they are always begging people to work so why do we have to get approval to work extra.  I can understand over 40 hours but if you are part time what is the big deal.  As long as you put your hours in that you are supposed to, why do we have to go through the trouble of calling our supervisors and asking to work an extra hour or so. 


I don't see much of any kind of incentives in this new plan.  I mean if you type over 1200 - you get a small increase.  Say you type 1500 well you would make an extra $1.50 that day.  What kind of incentive is that?


I just don't get it.  Maybe I am missing something and people can explain to me what they like about it.  I would LOVE to hear it. 


 


new plan
There is nothing to like
well i DO like the new plan
It adds up to a lot of $ to have 18 days PTO at production rate vs. 10 days, plus now the 6 holidays at time and one-half. The difficulty premium adds another level of fairness and compensation to the skill tier.

As far as part-timers having to ask to work an extra hour or two -- where do you read that? i went back and looked and see that your option is to work between 8-39 hr a week -- if it requires permission, i guess i missed it. I can see where it would help in scheduling and TATs though.

As far as the lack of I/N payment now, that's not a plus, BUT you CAN claim it on your taxes along with your books, etc.

It may not be an exciting plan for those who have limited skills and just can do the easy stuff, but for me, it works well enough.


Better than MQ's new plan. sm
You would need to check with their recruiter for what you would make. They have the MQ-type quarterly bonus and shift bonus for night, which allows one to make good money.
TRS pay plan help!!!
I have been working at TRS almost a month now and still cannot undestand the pay scale.  I thought I did,but I am lost.  I am on a difficult account and I am having trouble making line count.  My first pay check is coming up soon, and I need to get another job.  Should I hold out, or run for the hills?  I hate to jump ship, but  I don't want to stay too long if I cannot make any MONEY!!!!!!! thanks
Pay Plan
Well I am one of the MTs who does like the pay plan. I've done quite well on it. I would suggest that you talk to your supervisor and ask for a better explanation of it and be sure you understand it. Once you have a good grasp on it, it's not that tough. Good luck and I hope you stick it out!
The plan is this
IMHO: Hire good typists to transcribe for peanuts; then hire qualified MTs to QA for peanuts.

Ain't globalization fun?
Thank you - I may have a plan now!

Thank you all for your comments...


I am still racking my brain (which is not helping my production by the way)...but I may have just brewed up a plan!!!


Since I was meeting double the LPH requirements, I am just going to slow way down and meet the required production - they require set hours...they are going to get it...they will still get quality work, but I am not going to stick my neck out anymore...


Instead, I am going to focus on the smaller company and pray it turns out good. I will take the extra time from the national and even out the line count I need with the smaller company..and hopefully, it will all fall into place and I will decide the smaller company is my answer...


In the meantime, I am keeping my foot in both doors and looking out for myself for once!!!  Staying more and more loyal to the one who actually appreciates me....yup, the smaller company


Thanks!!!


What new plan?
xx
But it isn't quite going according to plan.

I like how you stated that the benefits SHOULD flow into our countries when companies are allowed to compete better.  Unfortunately SHOULD and ARE are two different things.  So far the only things happening is that the companies are getting huge, billion-dollar tax breaks that are benefitting other countries.  The profits that the companies are making are not benefitting the US workers, they are lining the pockets of shareholders and CEOs.  They're not creating jobs here and they're not benefitting this country. Whereas, look at India and China and all the news reports of how their economy is growing at an unprecedented rate.  This theory can only work if other countries cooperate and the American companies use profits to grow their businesses, instead of lining the pockets of their CEOs.


Having a plan
is always a good idea but no one should have to try to juggle 2 jobs just in hopes of staying employed.  I personally think the best strategy would be to find some way to become self-employed.  Everyone has some marketable skill or talent, even me.  I wouldn't recommend anyone to get into the field of MT as it appears to me with all the changes, offshoring, no work, etc. ect. etc. it is a pretty poor way to make a living.  I know that many people swear they are doing great in the business although how is beyond my comprehension.  I'm more inclined to believe those who say they spend 24/7 praying for a job to pop up.  I know my own income toward the end of my career went way down and I'm one of those who can do anything that is thrown at me.  THAT didn't make an iota of difference, I got the same no available work that the majority seem to be getting.  I could think of half a dozen ways just off the top of my head that I could start and operate an at-home business outside of MT.  No one should have to hold 2 jobs unless they just want to.
Have heard nothing about the pay plan,

SE possible health insurance, or anything else that is being talked about by certain MQ MT's.


I have had the web-based email since "day 1", and did not need 800 DICTATE to set it up for me. It was simple!  Just not getting any of the emails that some are speaking of receiving. Get PLENTY from my supervisor. Guess having no problem receiving emails . . . so where are all these other emails I did not get???


family plan
Anyone know what the cost would be for a family plan?
family plan
I can't find the info they sent me...It should be here somewhere.  I'll look some more Sunday and see if I can find it. 
family plan
I've looked everywhere and can't find the initial info they sent.  Maybe someone else who has a family plan through MQ or at least can find their introductory info on the insurance plan can answer this.  Sorry! 
How do you think this will be affected with the new pay plan.
:
Has anyone gotten the new pay plan packet yet?

I haven't gotten any information at all regarding a new pay plan. Was the first of this sent out to ME's only. It seems that only MQ ME's have mentioned anything about their pay.


I have a hard time believing that MQ HR would call EACH and EVERY MT. Do you know how many phone calls and how much time that would take to accomplish. They probably hired temporary employees again to do this calling, as they did when the new benefits package was rolling out to work on the benefits hotline!


If ANY of you receive any letter/packet/phone call about a new pay plan, PLEASE post for us. TIA


No. There has been announcement of the new plan yet....
and we have not been able to even verify the few random reports on here of ASR 20% reduction...whether they are for a specific office, etc.

Please, stop trying to scare people with the implication that you know something, that there IS a pay cut, etc.


MQtiered plan

i have not rec'd the packet yet but going by what i am reading here


 


1) i do nothing but ER accts and make 10cpl, according to the tier system, would my pay be decreased or whatever rate you are at presently, it stays the same and if you were newly hired that is what you would start out at???


 


2) i do have the ability to do other work types but prefer ER, should my pay be based on that or just ER


 


3) my friend is a full time employee with benefits but works more that 40 hours a week, 40 hours is on the time sheet but she needs to type 18000 lines a pay period for her bills, she is the sole support of her family, does that mean that she can not type over 40 hours any more even though she is not putting in for OT


 


4) previoulsy PT MT's need 4000 or 6000 lines a pay period depending on what office you were in, are they still going with the fact that each pay period you would need to produce so many lines or is it giving a schedule and doing x amount of lines each day


 


5) it sounds like SE, which will no long exist, they have lost the ability for their bonus's ( over 10000 lines a pay period bonus) but is was mentioned that you could get a bonus on a daily basis, which brings me to my next question--what if there is no work--this is a very common factor of life in amherst--so how do they get the daily bonus, also if you do give a schedule, can you tupe outside of the scheduled hours to make up for lost time( anyone with kids you never know what is going to happen) or lack of work during your hours


will everyone be getting the same packet and if so why did we all need to be called if we were getting the same info??


 


DSG Incentive plan
Can someone tell me what the incentive plan is for DSG?
Incentive plan

I don't have the figures handy, but there are two incentives.


The first is getting a 0.25- 1.0 increase per line depending on how many lines you type in the two week period, again, I dont have the paper handy but I think the first incentive starts at 5001 per pay period.  Don't quote me on it.


The other one is a bonus given every four weeks if your line count is over a certain amount starting at $20 and going up, and I believe the first count you have to exceed is 10001 in a four week period


incentive plan
That is Transcend's incentive plan, and they do pay according to it. Unfortunately, their new system, BeyondTXT, is FULL of bugs and is down frequently. There is no pay for downtime. I have worked for them two different times. The first time was when they were in their phase of overhiring and constantly running out of work. They designed their own new system about a year ago, and it is crap. They cut everyone's pay in half, and most of the old employees quit because they couldn't make a living. This doesn't take into consideration their phenomenal management shifts. I will never, ever work for them again. Maybe you will have better luck than the 100s of those who have quit for the last time.
What new pay plan are you talking about? There is no new
pay plan.  I have been here for almost three years and, other than raises, the plan has stayed the same.  The only thing that has changed is the cost of insurance, which is now WAY lower than it used to be.
MOSAIC plan?? What's that?? (sm)

I work there and have no earthly idea what you are talking about.  Please explain.


Wow! I pay that much for my own private plan.
d
Pay plan factors
Those factors include monthly QA score, production (lines/hour), and how much you send to proofing for help. Also if you have the CMT there is a differential. It really does put us in control of what we can make and the potential for increases is there as you get more familiar with what you are doing. It's been a great plan for me to work on! Insurance is with Blue Cross, rates would depend on whether it's just you or a family plan.
That's why I plan to get out of this business..sm
It's a dead end. The entire health information industry - coding, billing, transcription, supervisors... not to mention other industries - every customer service 800-number you call nowadays is practically in another country. We have to go into fields where it is really difficult to offshore - nursing is a good example.

This industry can take their dictation and send it all overseas. All of it. Eventually it will blow up and they'll be back begging for U.S. workers. By that time, we will have all left the field and the industry will be screwed.
" plan on staying right where I am and see it through the end"
Well, you do have staying power.  
I do plan to stay right where I am. sm
And just hope things get better soon. MDI has been wonderful to me. It would take more than just a couple weeks of low work flow for me to want to look elsewhere. I know that I wouldn't have it this good anywhere else, and I also know that MDI isn't the only company with a work flow problem from time to time. However, I do have my husband's income to fall back on when my pay checks aren't quite where I would like them to be. For a single person who has to worry about how they are going to pay their monthly bills, this problem would be a little more difficult to deal with.