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The owner is an unprofessional mental case.

Posted By: SM on 2008-12-17
In Reply to: AccuPro Services - Phyllis

I worked for them years ago.  Supposed to be PT to supplement my FT job.  Got way too much work (I know with low work flow these days, I shouldn't complain).  I sent a very professional and very friendly email stating that I considered PT to be less than 1000 lines a day and that she was sending me too much work.  She went crazy waying I was flaming her via email and then called my home phone and left a nasty message calling me a liar and that I should never expect to work for them EVER again.


I knew someone else who worked for Accupro as well.  She gave two weeks notice when she resigned and said she would ship the equipment back to the owner after her two weeks.  She lived locally to where Accupro's owner lived and the next day the owner showed up at her home, banging on the door demanding her equipment, and told my friend what a fool she was to have quit.


Finally, I had a friend who worked for a hospital that Accupro contracted with to do overflow.  The owner was constantly behaving unprofessionally, calling the supervisor demanding to know why they didn't have much work, refusing to accept that the department was simply caught up.  When she was reminded that Accupro was contracted to do overflow only, she would attempt to go over the MT supervisor's head.  And then would play games with workflow - not returning work to the facility purposely for days at a time.


The woman shouldn't not be a business owner.  She is totally unprofessional and feels she owns her ICs, but won't make them employees and got help you if you decide to move on.  She becomes vengeful and downright scary!




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I always get a mental picture of that poster
Not to be mean, but I always picture that poster clawing at her face and pulling her own hair whenever I read her posts. All the unnecessary capitalization, the countless exclamation points...I just picture her in my mind having this massive meltdown and screaming at the top of her lungs while ripping out her hair and clawing her face. I don't even try to envision, it just strikes me as being a mini-meltdown and I can't take the post seriously. I write it off to overly dramatic, sigh and move on.
I think if you test well they will consider you on a case by case basis without the full 5 years.
I would definitely contact them anyway.
As opposed to what sort of "panties" she wears normally? Thanks for that mental picture!

they may be willing to make considerations on a case-by-case basis s/m
I have a couple of situations that make 8 hours straight not possible for me, and when I hired on with the company I was with who recently merged with Transcend, they worked with me to find ways that would help me be productive without hindering my physical and personal limitations.

I am not going to list specifics, but I was very impressed at how willing they were to help me and they told me that they are willing to make considerations on a case by case basis.
That's not just unprofessional.... sm
it's illegal !  I would forward those emails with a letter of explanation to the Department of Labor.  You'll see how fast SS changes their tune.  And by the way, if they know who you are by your posts, then the companies and the administrators of this forum are obviously on the same back-stabbing team.  Bet this gets deleted before you can say "shove it" !!
very unprofessional

If your oversea MTs are that great, why bother with us Americans?  If I worked for your company, I would quit yesterday. 


Unprofessional
This is very unprofessional. Imagine If we all knew what hospital you were referring to? This is confidential information and should be kept such, not even funny.
UNPROFESSIONAL
Perhaps the term suck is unprofessional.  However, since you are not with FN, perhaps never have been and never will be,  I reiterate that I personally never confirmed anything about work or no work. What I said had you read it closely is that as per many companies throughout the US, there are periods of a lull.  I never said there was no work and you are quoting out of context.  If you seem to have a problem with FN why don't you just go to the source instead of using a public forum to confirm unwarranted comments from others about something they no nothing about. 
unprofessional
It's just totally unprofessional for either MT or management...and totally uncalled it.
I think it would be really unprofessional
I think it would be really unprofessional and immature on the part of the company who is sending it around...if they do exist. I also wouldn't want to work for a company who participated in that drama either, either blacklisting people or not hiring people because of it. There are always two sides to each story. It's not fair to not hear the other side or to not give that MT a shot because of what a disgruntled employer has to say.

If I were doing the hiring, I would start questioning the credibility of that company and actually probably see why the MT left/quit/got fired in the first place. It is up to the MT to prove him/herself and if it doesn't work out, well then fire him/her.

I have no doubt that it goes on, especially with smaller/medium MTSOs who are friends. That's just my opinion, though. I know some companies I had worked for had no issue complaining to me about their own transcriptionists incessantly, personal and private matters included, so I have no doubt they ran their mouth to other people in the industry about them. Made me paranoid/wonder what they said about me.
Unprofessional and Same As Before
Recruiter was unprofessional (um, um, um, let me check, um, um...).  Told the recruiter that I worked for them 5 years ago and had a horrible experience, rude QA, rude team leaders, inaccurate QA (grade wrong and when pointed out the account specifics, they get very rude), 99% ESL doctors on all accounts.  He said they were still the same with the 95% to 99% ESL dictators and didn't know about the rest of the staff problems.  Pay was on time, but never received anything worth cashing at the bank due to lousy dictators.  If you ask for another account with more American-speaking doctors, they said that all the accounts had the same type of doctors, and they did.  I got put on 4 different accounts and had plenty of work but unable to translate the dictation.  I personally think that they only get the accounts that other transcription services REFUSE to do.  There are a lot of companies out there that have better dictators and more professional/knowledgeable recruitors and more knowledgeable, friendlier and team-oriented QA and team leaders, so please don't waste your time with the same nightmare as 5 years ago. 
Unprofessional people
This company is very, very unprofessional.  They expect a new hire to know what each doctors wants within a 24 hour period of time.  They EXPECT that.  They are also very rude in conversations.  Just beware.
very unprofessional and rude (sm)
and I was able to find much better work for myself, at Proscript.
I don't think I've seen anyone more unprofessional here

than this person.  I pity anyone that works for her. 


Unprofessional and ridiculous! sm
Unless it is done in conjunction with a real test.
Extremely unprofessional nm
Are you a member of management?
It was just as unprofessional of the poster--sm
above to have asked who had been contacted by this company. The person who requested resumes to be sent has been harassed for the past three days trying to find out a name of the company. I guess she has had enough and I don't blame her. They probably weren't real names anyway. Sheesh!
If you are an MTSO, you are really unprofessional
JMO.   
Very unprofessional, they are not honest, some of their
accounts are horrendous, they offshore but don't want you to know that. 
That is extremely unprofessional...sm
It's also very direspectful to one of us. We are all a family of MTs here, so I take this personally!! I think you should post this up top as a separate post so everybody can see it better. They need to know about this company's baby fits if they don't get their way. They wouldn't be making any money if it wasn't for us!!!
Oh brother, how unprofessional are they?
Ask to speak to the QA supervisor and collect all the e-mails you are getting with conflicting ways to nit-pick.  Show her the e-mails and tell her you are confused.  You would be happy to do what they want, but you are being pulled in different directions.  If she is not accommodating, look for another job.  Who needs that grief?
I find this all very unprofessional.

start a yahoo group?  That would be better than how you are reflecting yourself here.  You are showing you're true colors.  It is quite obvious you are frequenting this board.


Your pay rate is very low.  Your demands are high, and you are not showing anything here but how unprofessional and NOT BUSY you are! 


Please save it!  You have obviously burned some MTs, and they are not getting past it!  So, why do you continue to post?  You are like stirring the pot!  Your original post was enough.  Really it was....   


P/S:  No, I am not an ex-disgruntled IC (really should be employee) with the demands you have on there. 


Then, you have the nerve to respond to someone asking about line rates that you charge anywhere from 9 on up, yet your starting rate is 8 for 2nd shift, but you claim you cannot afford to pay more.  Shady!


The email said the owner as she is the owner of the email software package. sm
We got the list from AHDI. If someone does not wish to be on our email list, there is a link to click on at the bottom of those for opting out. We immediately remove those that click the link.

We also have a few mailling going out. Same thing - if you opt out of the email program, we will remove you from all contact.

We need transcriptionists for many new accounts and have ads on here and other sites, as well as several magazines. We are going to need over 100 MTs in the next 3 months due to new accounts and more work on existing accounts!
Rolling eyes is quite unprofessional, IMO. sm
Get over it disgruntled.  My goodness, did they expect you to do horrible things like to  work 8 hours a day and meet minimums?  Shame on them for expecting such of a Primadonna.
Precisely. We have had some very unprofessional people sm
and some who turn their editing back in unedited. I will not say the name of the company because I am not a recruiter, just someone who thought I'd help get resumes for the positions. At last count, apparently some people cannot read and we keep getting resumes, the resume count is 179.

Its not Shapin. It is a small midwestern company located in middle America, Illinois.

You can nag all you want, but I have no say in hiring, nor do I have any say in firing.

If you want, I'll list the names of all the people who applied and then you can see who you can contact to see if you know any of them?
I read it. Very unprofessional and childish
but he/she can be that way because he/she did not name the company, which again is very unprofessional and shows that someone has something to hide.
You just took the prize for being unprofessional my dear.

A professional would never take such a minor issue and blurb it on a chat page.  A professional would have approached the maker of the typo or would have just looked past it.  Pretty sad when you have to stroke your own ego over a typo.


Using people's names is really against the rules and you should not do so. It is unprofessional.
do you? Why do you think it is right to name a person and then slam their name. If you think this is right, then tell me why? It is not right and it should not be allowed.
Lee has been told before..it is VERY unprofessional and raises big red flags sm
when the owner or the KS Lead MT posts rebuttles and tries to defend her company.  You and she know full well things were not well with that company for a long time.  Sounds like things are turning around but posts like yours only demean..methinks thou doth protest too much    Let your reputation be built on happy employees, the sour grapes might be unhappy employees, former employees, people gossiping about what was heard, etc.  Do you see ANY other MT company coming here and defending itself?  No..I don't either.  Think about it.  Keystrokes reputation preceeds itself..it will take time for that reputation to be restored.
lousy mgmt/response, unprofessional.
x
Shapin...unprofessional, disorganized, let go without any warnings at all.
I wouldn't recommend them to my worst enemy!
You may never - seems this is common from this company - how unprofessional & rude

I'm thinking..unprofessional. First impressions are everything and my impression is....
I wouldn't want to work for someone like that.  There would probably never be any way to ever please her.  I mean how many of us at one point in our careers thought we were doing a great job only to have a supervisor or someone else tell us our work stinks..It's obviously subjective versus objective opinion. I just think her ad had a very unprofessional and rude tone to it and I am guessing that she has been burned or thinks she has.  I just don't think you'd want to portray your attitude upon potential new hires. I will say...the ad did make me laugh, but there is a time and place for jokes and posting as a job ad isn't where you'd want to make people either offended or laugh at you.
Okay, this is turning ugly. These kind of comments are unprofessional
If you here work for the company you could be earning money by taking TT up on the big BONUSES this weekend that nobody has mentioned while griping about the headers, etc. um er, how about telling the world that lines and a half are being offered and an extra 50 to 100 in addition. So, why not just put your ugly comments away and get to work!
One word for them..UNPROFESSIONAL. I applied and immediately tested
as they were in a big hurry to have someone hired so I dropped everything, tested, and then NOTHING.. I emailed numerous times asking if they had received my test but they could not even respond to that. The testing was easy and so I just could never figure out why they could not at least say they hired someone else or whatever the reason. I just find them extremely unprofessional (initials KB) if I remember right. I would never work for someone so unorganized anyway.
Wow..you even tested...hmmm. All that shows to me is unprofessional and disorganization.
As much as I hate to get the Dear John, we didn't select you emails, I would rather hear something than nothing.  I can handle that kind of rejection but when I waste my time applying, and then they do not even have the common courtesy to respond back on any level.  That truly just shows me that I would not work for a company like that.  It just gives you a little preview of how they do business.   
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
Even so, it is very unprofessional and rude to not reply back when someone took the time to test!!

A typo does not make it unprofessional. Perfect doesn't exist.

We all do our best, but typos will happen from time to time.   Won't matter tomorrow and certainly won't matter next year.


Any manager worth a grain of salt wouldn't even reply here. How unprofessional.
nm
Well if that's the case..what about OSI? (sm)

Everybody now knows and they have admitted to outsourcing overseas...so why are they allowed to post of that's the rule of the boards?


In case you still need to know. sm
x
in this case, it is just a Name and nothing else..sm
have seen her post before under that name. It does not mean she is necessarily a newbie or a wannabe anything. in my opinion.
this has been in my case,
however, it may not be the same for all hires. In fact, i've wondered if you are really talking about the same company with the sun-thu or tue-sat schedule. No such requirements were put on me. Is this MDI out of Maryland? All we were expected to schedule when I was hired was any 2 weekend days per month. There has been no daily/weekly line quota. The best bet, as always, is to talk to the recruiter and see what they say.
Not the case
No work is definitely not the case. I personally have not taken a day off in 3 weeks because of OT (not complaining, need to $ anyway), so lack of work is not a problem. There is no problem as far as I am concerned. If you have such a problem there, go somewhere that suits you better. Try MQ!
just in case...

They get in a bind??  I don't know, but I get so many emails wagging the finger about how flexing was okay yesterday when the work was low (meaning nonexistant for many of us), but today we are building up, so if you have time to make up, do it now!  And then if 3 days on down the road a bonus comes up, you don't qualify because you don't have your hours/lines in.  So confusing...and somewhat unreasonable when you are a real person with a real family and other comittments besides being chained to your desk for a paycheck!! And please do not bash, I have a total of 6 backup accounts. 


Not the case at all.

Why is it when someone disagrees they are one of the chosen?  I think this is absurd.  I listened and do follow the rules and when I take my work I do it and then return for more .. the weekend is usually when those who do not follow rules throw their work back and the rules are set up specifically so that you know when you can go and pick any work that is available and not have to worry about preferred and selected and whatever.  After 20+ years in this business I have learned that worrying about what everyone else is doing or has for work has never helped me one iota.  Any service that does clinic work has a slow day and does it not make sense that if practices are closed on weekends that Monday is going to be a slow start with low work volume?  And, for the record, I was promised nothing, asked for the rules and follow them and work my schedule and extra is asked.  I do what is there for me and I don't think of myself as working only for certain dictators.  I do it all.  Some I like better than others but as an IC I understand how the work flow goes and pretty much it is the same from one place to the next. 


Additionally, I have another part-time job to pick up the slack.  A little planning on your part might be in order.  At tax time you would be glad to find it to your favor not to have just one client as an IC. 


If that's the case...
I would ask to have 1 account removed where there is no work and be put on an account that has work.

But, there's no reason why you shouldn't be able to have more than 3 accounts.
The latter case, likely. It's also...sm
happened to me too many times to count.  We are routed several jobs at once, usually 3 or so.  I can usually see the next job(s) in the queue.... and sometimes know by the doc's number who the dictator is.  But when I try to load the next job, all of a sudden it'll disappear and usually replaced by crap work, ESLs, etc.  It usually occurs during certain shifts, if I need to work off of my regular shift.  The lead MTs in my co. do the distributing of work but theyalso have to get their own lines in.... so you know they're not keeping the s - - - jobs, ESLs for themselves.  I've decided that the next time this happens, I'll just contact the particular sup.MT and ask what's up?  Where was my work?  AND CC THE E-MAIL TO THEIR OWN SUPERVISOR.  i'll bet it'll stop quick!
in this case
pb doesn't mean peanut butter
If that is the case for you sm
then YAY you! There are at least 2 of us right here who had the same issue, so for you to be adamant that we did not, is just plain silly. I'd say if you are not experiencing what we are talking about, then this conversation DOES NOT pertain to you. Save yourself the stress and go about enjoying your IC position however you want to take it!