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Unprofessional and ridiculous! sm

Posted By: Ex-Recruiter on 2006-02-13
In Reply to: Verbal testing on the phone - Just curious

Unless it is done in conjunction with a real test.


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That's not just unprofessional.... sm
it's illegal !  I would forward those emails with a letter of explanation to the Department of Labor.  You'll see how fast SS changes their tune.  And by the way, if they know who you are by your posts, then the companies and the administrators of this forum are obviously on the same back-stabbing team.  Bet this gets deleted before you can say "shove it" !!
very unprofessional

If your oversea MTs are that great, why bother with us Americans?  If I worked for your company, I would quit yesterday. 


Unprofessional
This is very unprofessional. Imagine If we all knew what hospital you were referring to? This is confidential information and should be kept such, not even funny.
UNPROFESSIONAL
Perhaps the term suck is unprofessional.  However, since you are not with FN, perhaps never have been and never will be,  I reiterate that I personally never confirmed anything about work or no work. What I said had you read it closely is that as per many companies throughout the US, there are periods of a lull.  I never said there was no work and you are quoting out of context.  If you seem to have a problem with FN why don't you just go to the source instead of using a public forum to confirm unwarranted comments from others about something they no nothing about. 
unprofessional
It's just totally unprofessional for either MT or management...and totally uncalled it.
I think it would be really unprofessional
I think it would be really unprofessional and immature on the part of the company who is sending it around...if they do exist. I also wouldn't want to work for a company who participated in that drama either, either blacklisting people or not hiring people because of it. There are always two sides to each story. It's not fair to not hear the other side or to not give that MT a shot because of what a disgruntled employer has to say.

If I were doing the hiring, I would start questioning the credibility of that company and actually probably see why the MT left/quit/got fired in the first place. It is up to the MT to prove him/herself and if it doesn't work out, well then fire him/her.

I have no doubt that it goes on, especially with smaller/medium MTSOs who are friends. That's just my opinion, though. I know some companies I had worked for had no issue complaining to me about their own transcriptionists incessantly, personal and private matters included, so I have no doubt they ran their mouth to other people in the industry about them. Made me paranoid/wonder what they said about me.
Unprofessional and Same As Before
Recruiter was unprofessional (um, um, um, let me check, um, um...).  Told the recruiter that I worked for them 5 years ago and had a horrible experience, rude QA, rude team leaders, inaccurate QA (grade wrong and when pointed out the account specifics, they get very rude), 99% ESL doctors on all accounts.  He said they were still the same with the 95% to 99% ESL dictators and didn't know about the rest of the staff problems.  Pay was on time, but never received anything worth cashing at the bank due to lousy dictators.  If you ask for another account with more American-speaking doctors, they said that all the accounts had the same type of doctors, and they did.  I got put on 4 different accounts and had plenty of work but unable to translate the dictation.  I personally think that they only get the accounts that other transcription services REFUSE to do.  There are a lot of companies out there that have better dictators and more professional/knowledgeable recruitors and more knowledgeable, friendlier and team-oriented QA and team leaders, so please don't waste your time with the same nightmare as 5 years ago. 
Unprofessional people
This company is very, very unprofessional.  They expect a new hire to know what each doctors wants within a 24 hour period of time.  They EXPECT that.  They are also very rude in conversations.  Just beware.
very unprofessional and rude (sm)
and I was able to find much better work for myself, at Proscript.
I don't think I've seen anyone more unprofessional here

than this person.  I pity anyone that works for her. 


Extremely unprofessional nm
Are you a member of management?
It was just as unprofessional of the poster--sm
above to have asked who had been contacted by this company. The person who requested resumes to be sent has been harassed for the past three days trying to find out a name of the company. I guess she has had enough and I don't blame her. They probably weren't real names anyway. Sheesh!
If you are an MTSO, you are really unprofessional
JMO.   
Very unprofessional, they are not honest, some of their
accounts are horrendous, they offshore but don't want you to know that. 
That is extremely unprofessional...sm
It's also very direspectful to one of us. We are all a family of MTs here, so I take this personally!! I think you should post this up top as a separate post so everybody can see it better. They need to know about this company's baby fits if they don't get their way. They wouldn't be making any money if it wasn't for us!!!
Oh brother, how unprofessional are they?
Ask to speak to the QA supervisor and collect all the e-mails you are getting with conflicting ways to nit-pick.  Show her the e-mails and tell her you are confused.  You would be happy to do what they want, but you are being pulled in different directions.  If she is not accommodating, look for another job.  Who needs that grief?
I find this all very unprofessional.

start a yahoo group?  That would be better than how you are reflecting yourself here.  You are showing you're true colors.  It is quite obvious you are frequenting this board.


Your pay rate is very low.  Your demands are high, and you are not showing anything here but how unprofessional and NOT BUSY you are! 


Please save it!  You have obviously burned some MTs, and they are not getting past it!  So, why do you continue to post?  You are like stirring the pot!  Your original post was enough.  Really it was....   


P/S:  No, I am not an ex-disgruntled IC (really should be employee) with the demands you have on there. 


Then, you have the nerve to respond to someone asking about line rates that you charge anywhere from 9 on up, yet your starting rate is 8 for 2nd shift, but you claim you cannot afford to pay more.  Shady!


Rolling eyes is quite unprofessional, IMO. sm
Get over it disgruntled.  My goodness, did they expect you to do horrible things like to  work 8 hours a day and meet minimums?  Shame on them for expecting such of a Primadonna.
Precisely. We have had some very unprofessional people sm
and some who turn their editing back in unedited. I will not say the name of the company because I am not a recruiter, just someone who thought I'd help get resumes for the positions. At last count, apparently some people cannot read and we keep getting resumes, the resume count is 179.

Its not Shapin. It is a small midwestern company located in middle America, Illinois.

You can nag all you want, but I have no say in hiring, nor do I have any say in firing.

If you want, I'll list the names of all the people who applied and then you can see who you can contact to see if you know any of them?
I read it. Very unprofessional and childish
but he/she can be that way because he/she did not name the company, which again is very unprofessional and shows that someone has something to hide.
You just took the prize for being unprofessional my dear.

A professional would never take such a minor issue and blurb it on a chat page.  A professional would have approached the maker of the typo or would have just looked past it.  Pretty sad when you have to stroke your own ego over a typo.


Using people's names is really against the rules and you should not do so. It is unprofessional.
do you? Why do you think it is right to name a person and then slam their name. If you think this is right, then tell me why? It is not right and it should not be allowed.
Lee has been told before..it is VERY unprofessional and raises big red flags sm
when the owner or the KS Lead MT posts rebuttles and tries to defend her company.  You and she know full well things were not well with that company for a long time.  Sounds like things are turning around but posts like yours only demean..methinks thou doth protest too much    Let your reputation be built on happy employees, the sour grapes might be unhappy employees, former employees, people gossiping about what was heard, etc.  Do you see ANY other MT company coming here and defending itself?  No..I don't either.  Think about it.  Keystrokes reputation preceeds itself..it will take time for that reputation to be restored.
lousy mgmt/response, unprofessional.
x
Shapin...unprofessional, disorganized, let go without any warnings at all.
I wouldn't recommend them to my worst enemy!
You may never - seems this is common from this company - how unprofessional & rude

I'm thinking..unprofessional. First impressions are everything and my impression is....
I wouldn't want to work for someone like that.  There would probably never be any way to ever please her.  I mean how many of us at one point in our careers thought we were doing a great job only to have a supervisor or someone else tell us our work stinks..It's obviously subjective versus objective opinion. I just think her ad had a very unprofessional and rude tone to it and I am guessing that she has been burned or thinks she has.  I just don't think you'd want to portray your attitude upon potential new hires. I will say...the ad did make me laugh, but there is a time and place for jokes and posting as a job ad isn't where you'd want to make people either offended or laugh at you.
The owner is an unprofessional mental case.

I worked for them years ago.  Supposed to be PT to supplement my FT job.  Got way too much work (I know with low work flow these days, I shouldn't complain).  I sent a very professional and very friendly email stating that I considered PT to be less than 1000 lines a day and that she was sending me too much work.  She went crazy waying I was flaming her via email and then called my home phone and left a nasty message calling me a liar and that I should never expect to work for them EVER again.


I knew someone else who worked for Accupro as well.  She gave two weeks notice when she resigned and said she would ship the equipment back to the owner after her two weeks.  She lived locally to where Accupro's owner lived and the next day the owner showed up at her home, banging on the door demanding her equipment, and told my friend what a fool she was to have quit.


Finally, I had a friend who worked for a hospital that Accupro contracted with to do overflow.  The owner was constantly behaving unprofessionally, calling the supervisor demanding to know why they didn't have much work, refusing to accept that the department was simply caught up.  When she was reminded that Accupro was contracted to do overflow only, she would attempt to go over the MT supervisor's head.  And then would play games with workflow - not returning work to the facility purposely for days at a time.


The woman shouldn't not be a business owner.  She is totally unprofessional and feels she owns her ICs, but won't make them employees and got help you if you decide to move on.  She becomes vengeful and downright scary!


Okay, this is turning ugly. These kind of comments are unprofessional
If you here work for the company you could be earning money by taking TT up on the big BONUSES this weekend that nobody has mentioned while griping about the headers, etc. um er, how about telling the world that lines and a half are being offered and an extra 50 to 100 in addition. So, why not just put your ugly comments away and get to work!
One word for them..UNPROFESSIONAL. I applied and immediately tested
as they were in a big hurry to have someone hired so I dropped everything, tested, and then NOTHING.. I emailed numerous times asking if they had received my test but they could not even respond to that. The testing was easy and so I just could never figure out why they could not at least say they hired someone else or whatever the reason. I just find them extremely unprofessional (initials KB) if I remember right. I would never work for someone so unorganized anyway.
Wow..you even tested...hmmm. All that shows to me is unprofessional and disorganization.
As much as I hate to get the Dear John, we didn't select you emails, I would rather hear something than nothing.  I can handle that kind of rejection but when I waste my time applying, and then they do not even have the common courtesy to respond back on any level.  That truly just shows me that I would not work for a company like that.  It just gives you a little preview of how they do business.   
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
Even so, it is very unprofessional and rude to not reply back when someone took the time to test!!

A typo does not make it unprofessional. Perfect doesn't exist.

We all do our best, but typos will happen from time to time.   Won't matter tomorrow and certainly won't matter next year.


Any manager worth a grain of salt wouldn't even reply here. How unprofessional.
nm
That is ridiculous
I never heard anything so ridiculous - none of the companies do what? want you to earn too much? LOL. Every penny you put in your pocket is probably two in theirs. Companies want you earning as much as you can.
This is ridiculous...sm

I received an email today regarding an employment application I had submitted some time ago.  I currently work as an IC and am very happy with my job, so the application must have been submitted at least 6 months ago.  First of all, the email does not state the name of the company that I supposedly applied to.  It is three sentences long and states that they are looking for ICs to work from home.  They will pay 6.5 cpl without spaces!  Attached is a list of their computer requirements.  The email states that if I meet the requirements to contact them and they will direct me to their testing site.


I have about 20 years of experience as an MT.  What is going on with this field that a company thinks that 6.5 cpl is a respectable rate for a seasoned MT?  Not to mention not putting the name of the company in the email...so I don't even know who I'm dealing with.  And, not paying for spaces?!?!?  I will not work for a company that does not pay for spaces.  A space is a keystroke.  It should be counted.  Spaces don't get into a document by magic!!


I have a good mind to respond to this email and tell them exactly what I think of their offer, but then again, it probably wouldn't do a bit of good.



ridiculous
That statement is absolutely ridiculous.  The QA manager is the most easy person to get along. 
That's ridiculous

I have to say that I used to be MTSO and while I was not rich, I definitely made more than the people who worked for me...if you don't, even part of the time, then you are doing something wrong and why be in business? And yes, most of the MTSOs that I know (and I do know 5 of them right in my general area) do live in the very best neighorhoods, have 5000 sq foot houses, and if not vacations homes, then quite a bit of money in the bank.


This is ridiculous
3.5 cpl is ridiculous! The only way it could be any good at all is if you JUST had to fill in the blanks (nothing else). No 100% proofing. No new MTs. Maybe one or two accounts at most. And IF IT IS NOT being transcribed by offshore MTs. That's the only way 3.5 cpl would be worth it. Also, if companies would STOP paying QA on a production rate, it would help the industry! Being paid on production to ensure quality is an oxymoron. It makes no sense. It says hey, do your job perfect but the more the merrier. Its a sore subject with me, and I'm hoping that we stand up and stop accepting QA positions on a production pay. Maybe eventually the companies will have no choice but to go back to hourly pay and pay as what we are worth! If you have to proofread any more than filling in blanks, you're getting ripped off big time at 3.5 cpl. (mtsunite.com)
that is ridiculous IMO. SM
They are definitely short-changing you by giving you $3.00 for the first page and then $1.50 for subsequent pages in a report. That would be equivalent to being paid, for example, .08/per line for the first page( working for a company) and then .04/line for each subsequent page of a report. That is extremely unfair. Charge for what you produce. I had my own clients for years, and depending on the going rate in your area, I certainly would not go lower than .10/line (or figure out the equivalent if you have to charge per page). I am being conservative here as this is low rate. Also, if printing each page, add a percentage to that line rate. Whole different ballgame when you have to print and deliver reports. Time consuming and more cost to you. Their offer per page is ridiculous. Think how much money that patient is billed for the visit, and then see the pennies that you would make by producing one of the most important components (the medical report). The medical report is as important as the actual care the patient receives. If they do not agree with your charges, let them go with a company who will charge them much more, and they will likely call you back. I once had a client who wanted digital dictation so I footed a hefty TASP service bill every month so my docs could call in their dictation. They then requested that I print and deliver the finished reports. Not! They were upset because I denied their request, and ended up going with a large national and pay a much higher line rate. They still did not accomplish having their reports printed for them. They called me back, but I was already involved with a new client who appreciates me and does not try to get everything for nothing. Good luck in whatever you decide, but don't settle for less than you are worth!
7 cpl is ridiculous! sm
I was thinking about applying here, but I definitely will not be wasting my time taking the test and interviewing with them now! I don't have the experience you have (I have about 11 years now), but there is no way I would work for that!

Thanks for posting that and saving me some time.
ridiculous is right

You're not the only person I've heard say this and it's a shame this is happening.  I realize we MTs cannot expect to be paid higher wages when the services are suffering as well. 


But I see too many ways for this whole mess the transcription profession finds itself in now to just fail and do a turnaround.  The government insists on privacy protection of medical records, then allows us to send them overseas with little if any regulation.  What about taxes and Social Security loss due to this?  The Department of Labor gives us our own classification (a bit of recognition for us) but our pay is not on par with other professions in the same classification.  AAMT wants certification to be mandatory but what's the incentive to study and work so hard for it if it doesn't make a much more substantial increase in our salaries than a penny a line? Yes, that can add up, but it should be more, way more.  Physicians want cheap rates with excellent quality but how many qualified MTs are willing to work for pennies before feeling used, frustrated, burned out?  How many young people are willing to enter a profession with such low wages and have to work hard and wait years to achieve even that?  


In the end, I don't see how all this VR and offshoring and underbidding it is going to benefit anyone except lawyers who will profit from suits brought about by privacy violations, malpractice suits due to the result of physicians depending on missing and/or wrong information in the medical record, misplaced records, dictation getting lost in the process of transfer between here and there, etc.  How many service owners will want to continue making as little profit as they do now (small ones)?  I also see coming an overall shortage of qualified MTs who can understand the American physicians who are impossible dictators and the ESLs.   What incentive do the new MTs have to hang in there and strive for this other than a sense of accomplishment but that doesn't pay the bills.  Yes, if you work long hours and/or multiple jobs you can do well, but is this what it has come down to?  And how many will be willing to do this for any length of time when they have other options?


It's all going too fast to prevent errors, serious errors.  I think we will be needed again, hopefully paid a higher salary again like so many years ago, but not until a tragedy happens and America wakes up to how these allegedly cost-saving methods of doing medical transcription is hurting the economy and the physicians start getting only what they are willing to pay for.  There are the lives of the human beings (patients) involved here.  This isn't about producing just a product (like a garment) in another country.   Medical transcription involves too many people in too many areas of medicine to let it totally falter.  Something has to give at some point.


One thing I'd like to see is for the insurance companies to raise the fees for physicians and services who offshore since their transcription is more prone to error than if it was done by a knowledgeable native American MT who knows our language, and also because it leaves the country thereby jeopardizing the patient's protection and privacy since these other countries do not have the security measures that America does. 


This is ridiculous.
Two MTs fighting like children.
that is ridiculous!
I do not work for TT, but for DRC. We get morning reports and in one it said to enjoy this downtime. We are employees, not ICs. I think if you told employees who physically come to work everyday to go home and just enjoy time off they would probably start looking for another job. People become employees so as to have steady work, not to get stupid enjoy comments.
Ridiculous
I sure think it would be a mistake to take a job for this amount with your experience!
Ridiculous
There is no way any MT in their right mind should take this position. MTs transcribing heavy ESL at most companies are paid at least 9 cpl.
That is ridiculous.......sm
Diskriter is always placing ads, I just started and I have 3 accounts I work on, NOT ENOUGH WORK ON ANY!! grrrrr. I guess i will be saying bye bye soon.
This is getting ridiculous....
Totally wrong management.
The right hand does not know what the left is doing!
That's ridiculous!
x
Yes, it seriously is ridiculous but
I have to reiterate that I really do like working with MDI and other than the disappointingly poor cpl they are paying for these VR accounts I think they are one of the best companies out there to work for.  Just don't work on a VR account .  I was told, though, (of course ) that we should be able to do triple the line counts on eScription;however, I STRONGLY question this and do not believe it possible but I guess I'm gonna find out.