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The sound on some of the accounts is so terrible I dont see how anyone does well with QA. You

Posted By: georgiegirl on 2008-11-27
In Reply to: Is the feedback okay or just more than necessary for things that are minor like commas, etc. - Waterbaby

can hardly understand what they are saying.  You do the best you can.


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The sound quality is terrible with FC. nm
x
That is on the terrible VA accounts that cannot be
AND acute care, because they are unable to bring on acute care MTs.


That is terrible. You know, those women have no idea how to handle all these big university accounts
that are moving up there. They are very very wrong about some of the things they do and it seems like they really dont know as much as they would like you to think they do. That is absolutely disgusting that they did that. I hope that MT reported them to anyone in New Jersey they could find. I would have taken that as far as I could have if I would have been her to the CEO. That is just horrendous. My goodness, why does MQ continue with them. I believe firmly if you make enough calls you will find someone that is willing to listen and take the info where it needs to go I believe that.
Was the sound bad on all the accounts that DSG has. nm
:
How do the accounts seem. Decent sound and dictators do you think. nm
:
Dont you have to pay for internet and long distance charges from them because most of their accounts
are not on the internet. I think this is the company.
They really dont pay enough for having most ESL accounts. Hard to get a good line count
and then to only make 8 cpl. It really is not worth it. Chartscript is not productive in my opinion.
Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
DSG2 accounts are awful..dictators and sound quality.

Dont count on it. We got transferred to Amherst and all of a sudden tons of backups on the accounts
and no work.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
Seems like the same docs on my accounts, but sound quality is turning into an issue. Hang in there!
nm
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
you are right, a terrible, terrible thing it is.sm
but I won't complain too much after having made over 50,000 last year.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
I dont cherry pick, never did. I dont do that to my coworkers on my account.

What is the new status. I dont understand what it means. I dont need their benefits nor do I want
them.
I dont know what that means. I am an SE. I dont sit and wait for work I come back in when it is
there so I never had to deal with Amherst when there was no work because I just stopped working and did other things. My feeling is if this doesnt work there are other jobs out there.
I just dont want to hit that extra space if I dont get paid for it, ya know. No message.
nmnmnm
If I cant make QA, dont give me work. Dont dock
x
I didnt get the packet, do we have to take their insurance if we dont need it. I dont want it. Wish
I would have gotten the stupid thing to read.
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


Well, I know that MTs from my office have quite MQ and they dont post on here but I dont know how
many. I think MTs with MQ may be getting second jobs and just working for 2 different places at the same time which is probably the smart thing to do anymore because MQ will continue with this short TAT and as it spreads throughout other  offices people will continually be running out of work especially after going on DQS.
You obviously have the wrong company. If they dont IM you, then you dont have it on..
I smell management. Nothing you said makes sense unless there is another Focus out there.
Sorry if I dont like gutter humor. Also dont like
x
Dont kid yourself that people dont know what is going on. Do you honestly think these office people
dont talk. Maybe you should make sure you know what you are talking about before you open your mouth.
DSG IS TERRIBLE!!!

That is terrible.
No one should get 2 cpl.
Wow! That is terrible
That's a LOT of money. Too bad. Maybe you can sell the company and at least get some money.
That's terrible

That's terrible.  I agree that's what it is but did they come out and admit they were sending the jobs to India?


Did they say people were layed off on the spot or did they give people a few weeks/days until their last day?


Was a severence package offered? Something.


How could they do this just before the holidays.


Terrible!
Glad I didn't get hired! I did a testcall and they never got back to me. I did have to pay the bill for the hour conference call that ended up being a Canada number...that should have tipped me off.
That is terrible! Do you want to be
treated that way or worse on a job? Sounds like a stressful situation you might be getting into. It is admirable you would give 2w/notice, and any company not expecting you to do that is suspect to begin with.. there are other jobs out there, you just might want to keep looking...not telling you what to do but rather than let them ruin my day, and later my life, I personally look for a place who treat people with respect during and after the hiring process. Good Luck to you!
Terrible sm

The platform was terrible.   Too many specifics on the demographics. 


They lost an account and waited until the last minute to tell us.  When we kept running out of work, they kept giving excuses like, it's election day, it's martin luther king day, etc. 


There are plenty good, honest companies.  I would suggest looking elsewhere.


That is terrible.
I hope that doesn't scare you out of trying again; if not with this company another.  You probably should call that recruiter and tell someone what happened.  They need to know how what that manager is doing to her employees.  I doubt that company will get very far with someone like, but I don't know.  I would just let someone know what happened.  I am sure she has done it to someone else, and will probably do it again. 
terrible
I understand companies wanting to keep work in TAT, but why not be honest and just hire thousands of part-timers, because hiring MTs full-time and not having full-time work is dishonest to say the least.  A lot of companies are over-hiring and doing just this kind of thing, not just Transcend.
The pay is terrible!
I was offered a position with them a few days ago, and they sent me their pay schedule.

No matter how much experience you have, you apparently start at 0.06/line. I did't even start for that right out of school, but okay. It seems you would have to work there over two years to even get near 8 cents/line.

I need work, but I have 11 years experience, and I can't afford to work for those kind of rates. :(
VR/SR is terrible! sm msg
I do not see VR/SR taking over, even in the next decade. The result from this software is redundant text that needs extensive editing, and I mean extensive! Maybe some day but it will still need editors to fix! Right now, from what I have seen, it is a mess!
Terrible. sm
I never...ever...do less than 16,000 lines a pay period, or an average of 200 lines an hour. Today, I averaged 111 lines an hour. I ended up taking PTO and am also taking it tomorrow, so maybe others' lines will go up tomorrow, at least.

I am on both DVI and Chartnet. I signed in this morning and neither had a single report for almost 90 minutes. After that, it was back and forth constantly with only 1 or 2 here and there. My primary just moved to Chartnet (which is a great program) but at the same time, it has dried up. I have no idea why but I'm not very happy right now, to say the least.


This is terrible
.... because they have US QA's edit them. Pathetic!
I feel so terrible about this, but

I tested for several companies and had several offers.  I accepted a position with a company and I am supposed to start soon.  During the process of filling out paperwork and preparing to start with this company, I got a MUCH better offer with another company that I simply cannot and do not want to turn down.  Has anyone been in this position?  Why do I feel so terribly guilty?  The first company is not a national and not very big, so I really feel like I am letting them down. 


K


Terrible offer. Don't take it.
nm
I understand now. That's terrible. I definitely do not want to
xxxxx
terrible towel
The terrible towel has now been waved at the Space Needle.
Terrible Company
Do not work for this company. It's horrible. I just resigned.
Terrible Company
I worked for Focus as QA for almost a year. First of all...they started me out hourly and then decided to pay all the US editors by the line. It took me FOREVER to get my first pay check. Work flow was very inconsistent - some days there was absolutely no work. I would stay far, far away from this company!
I had a terrible experience with them as well.
They were very unprofessional, IM'd me to death.  They did not give me the work that was promised and said I needed to get an account caught-up for them before I would gain the work promised.  Seek employment elsewhere.  By the way, they sent me the most trifling C-phone that was all broken and had dog hair infested keys.  I was afraid to use it for fear of getting a disease.  JMO.
Terrible attitude
And this, ladies and gentlemen, is why our profession is going down the skids. Bring suit? Pulleeeze.
This is the one that had the terrible test and
OMG - Some people have big you know whats!  That's terrible.  I tested (horrible dictator), and e-mailed this company twice and never got a response.  Horrible company.  Better keep your day job!    
That is terrible, to be lied to and out of a job
At OSi I took maternity leave and they constantly called me to work no matter what I told them.
They pay terrible for employee
It was around 6 cpl for employee. Their insurance was insanely priced as well. I, as well as MANY others, had payment issues which is why I quit.
That is terrible. It is a gamble.
I personally know two that had positive results and three that died. One of those that died turned my husband into a widower, and it was a long-term complication that I don't know is presented in informed consent. (I have since typed reports referring to the very complication she had.)

Being obese isn't easy, but weight loss is definitely doable the old-fashioned way.