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Serving Over 20,000 US Medical Transcriptionists

Then quit. There are other jobs out there. Only you have the power to change your situation.

Posted By: nm on 2005-09-04
In Reply to: that I do. - You must work for the same company




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I think we are in exactly the same situation...EXACTLY. My hubby says QUIT!
But I love to work and have always loved this job. Sounds like we could be each other. I had five companies I was interested in, so we shall see. So far, I have turned down the other two jobs...I am so stressed I am afraid I will be taking on MORE STRESS by leaving! Good luck to you, and feel free to email me any time...we could commiserate! 8>)
I had the same situation this morning. Fortunately, a few jobs have sm

trickled in, so maybe it will pick up later.   My primary account is 2 hours behind me, so I guess people there are just getting startd.  I recently picked up 2 part-time jobs in addition to my FT position at TT, so I am hoping that maybe between the 3 of them, I won't experience a drastic reduction in income during the holidays. 


I have been a Transcriptionist for over 30 years and have come to expect a slowdown around the holidays, but not Halloween -- that was a surprise to me.  Regardleness, I love my job at TT and think the people I work with are great.  I guess it is worth toughing out the bad times in light of all of the good



I want to change jobs soon and

don't want to quit my current job until I find out how the new one is working out. 


I want to keep the same shift as I think it will be easier to be hired (evenings).


I have worked for a large MTSO for about 6 months, having worked the same job 10 years before that. It went out of business so that was the reason for the change. It sure sounded good when the recruiter hooked me and reeled me in.  This place is horrible, and I would like to get out before I am so beaten down I can't get up, but don't want to exchange the frying pan for the fire. 


Thank you in advance for your ideas.


I want to change jobs soon and

don't want to quit my current job until I find out how the new one is working out. 


I want to keep the same shift as I think it will be easier to be hired (evenings).


I have worked for a large MTSO for about 6 months, having worked the same job 10 years before that. It went out of business so that was the reason for the change. It sure sounded good when the recruiter hooked me and reeled me in.  This place is horrible, and I would like to get out before I am so beaten down I can't get up, but don't want to exchange the frying pan for the fire. 


Thank you in advance for your ideas.


I say you all get other jobs and quit

at the same time, in protest  (if you can).  Tell your new prospective employer(s) about the circumstances and make sure they only call to verify your employment from HR, not check references, so your supervisors do not know.  Make sure you don't burn your bridges, but remember that without you, they will struggle.  Who would guess I'm a hospital MT who belongs to a huge union  


To MTs looking for jobs - pls do not quit the one you

I've posted recently, and my situation has not improved much, so...


Please, if you can, especially this time of year, do not resign from your old job until you are fully up and running and have enough work on your new job.  I am still disappointed with my MTSO, and at the same time glad that I kept my former job.  Frankly, the MTSO seems nonchalante about the whole thing - oh it's slow this time of year.  Slow is one thing, but no work at all on many days is another.  So what if I had quit my former job and relied on you, I keep thinking.


This seems to be the trend now. I have had to change jobs 3 times this year
due to this very fact.  I'm at my third one now, and it is still happening.  I've decided to just work 2 jobs. One part time and the other supposedly full time, but it is like a part time.  The only reason I am staying at the third is because, I need the insurance, and changing between jobs before the 90 day probation has landed me without insurance, as I have had to change jobs before the 90 days are up.
I know of a few looking for other jobs. I doubt that they will "officially" quit.

You will just notice that not as many people are logging on any longer. They are tired of waiting for work and are picking up other jobs. I personally know two that have other jobs they are working while looking for FT employment with someone else.


So quit - there are plenty of jobs for good MTs. sm
If you think truly they suck, find somewhere else.
Wont be changing hours..just jobs. I quit!!!
There are plenty enough companies out there who do not off-shore. I never thought much about it before because it didnt seem to effect me, but now it does, so I'm gone.
Advice needed on applying for jobs due to quit
I had hoped I would not be in the process of looking for another job but here I am.  My question is this.  I left my last job of 3 years as I lost my father about a month ago whose health began declining on Thanksgiving.  My employer was well aware of this as a doctor's excuse to excuse my absence was unacceptable and our doctor had to fill out the FMLA paperwork which still ended up not being good enough.  Go figure.  I called my supervisor the morning that I found my father and told her what had happened and I could not work.  She said that was fine and went on to explain that the company gives three day bereavement pay which honestly was the furthest thing from my mind.  She then asked me if I thought I needed 3 days off and had I not been in shock, I probably would have let her have it.  Hello, this was my dad not my dog.  How heartless can you be?  She said with work volumes (which by the way, they were telling other girls to flex their shift due to low work volume) they could not have me out three days.  I was soo upset after her asking me that that I sent an email to human resources and the head of the company and boy was I reamed out by human resources for doing this as she said it was none of the head of the company's business.  Why not?  It is one of his employees who said this.  In sending my resume and filling out applications, when they ask why I left this heartless company, what do I say?  Am i being unreasonable and maybe should have stayed with this company?  I'm questioning myself alot lately but still not sleeping well.  I have filed for unemployment.  I live in Pennsylvania and I pray that I get it because we have a 9 month old daughter and we need the income.  I know if I have to appeal it, I will not hesitate.   Forgive me for rambling, maybe I just needed to vent, I don't know.  Just needed an opinion or advice.  feel free to e-mail me.
Never have I seen such abuse of power
the ones who cake walked into their positions of power don't know what to do with it, there only about 2 really good account coordinators and QA forget that, it is all messed up
power hungry
Couldn't agree more, they don't want any communication going on but through them,because they want to be in charge, probably the reason for the breakdown in communication. No input is ever asked and in fact you are just downright steamrolled over. Everything hush hush, goes on in every company I have ever worked for. Don't know how these folks manage to get themselves to the top, they are the most incompetent idiots I have ever seen in most cases. Must be doing a lot of dusting under the executive desk, way down under.teehee
What power? QA has no real say sm
over whether anyone keeps a job or not.  Your work is either correct or it isn't.  If there are no errors, then QA can't really pick at you, can they?
because Uncle has all the power
and we do not! like it or not, right or wrong. It is illegal to not report the income. I don't guess I'd be making it public knowledge that I did that or was trying to find a way to do that. The fines/ penalties can be expensive. And afterwards, you can bet the IRS has your returns under a microscope.
The Power of ADHI

IMO, is next to nil.  They are not who decides that certification is a requirement.  The industry would have to be on board with that.  Since the MT industry can't agree on what a line is, what an MT is, how payment should be rendered, etc, and since it's heavily impacted by the dollar, it's not likely that you will see mandatory certification any time soon.


Health Information Technology positions will often request certification by AHIMA.  It has taken AHIMA a long time to get where they are and ADHI is still years behind.


I have another profession and yes, for the most part, all fees including continuing education, as well as certifications fall to me.  There are some employers who will reimburse or pay up front, however.


Look at how many ads REQUIRE CMT.  And ask the question, who has not been hired because they didn't have it.


IMO, certification of offshore personnel is going to be designed to placate possible purchasers of those services by certifying legitimacy.  You are more likely to find offshore certification required well before you see it here. (Which is unfortunate because there are many US MTs whose skills are severely lacking just as much as some offshore MTs.)


Maybe you don't have the brain power...Or,
Ever consider those possibilities, hun?

Food for thought, anyway.
Knowledge is power!

I just wanted to thank you all for sharing.  Every opinion and every point of view are valuable.  The truth really will set us free --eventually.


I just quit Medquist, hired by Etrans and quit them after one afternoon during the last two weeks!sm
Medquist made me buy a new computer to go to the "Docuscribe" system that was so much better than cottage.  When I got there I took a real big pay cut to the tune of probably 30 to 40%.  I was getting paid gross lines doing Cedars-Sinai operative reports.  I asked for more per line and my supervisor just laughed and said you think were going to pay you $0.12 a line to just do operative reports!  I said I quit.  I should have said F you and your mamma too:(  I had been there all together 7 years through buyouts.  I am just sick of it all.  I'm going to go sew my daughter a cute little Halloween outfit right now. 
thats what ya call girl power!!!
z
like I said below major abuse of power
only 2 account coordinators worth their salt, if they cake walked into their position they are on a power trip and don't know what in beans they are doing, QA is just a mess that is pathetic esp. the upper crust there.
The MTSO has no bargaining power with the

on a net 30 day basis.  If you are lucky they pay sooner but there is nothing that forces them to do that.  They are used to all their vendor accounts being net 30 days and that is just the way it is. That's the way the business world works.  The IC is also in business.


I think it's the MTSO who most often gets the short end of the stick.  I pay my subcontractors every other week whether I get paid or not.  My clients can (and do) take 30 days to pay me.  I still pay my subcontractors.  The clients are happy; their work is done.  The subcontractors are happy; they have been paid.  Me - my mortgage my not be paid because I had to pay my subcontractors.  


I currently work for MQ and I am doing everything in my power to get away from them ASAP. sm

I have feelers out to about 5 companies right now and will be sending out another batch of resumes this week also.


Working in the cesspool has taken its toll. I am fortunate in that I do not need health/dental insurance. One of the things that has kept me at MQ was the 18 days of PTO that I earn (yes earn) a year. Unfortunately, I wind up using a lot of that to make up for being out of work, etc, so it winds up not being truly *my time off*.


I just wonder if it is best to look for an IC position and just take time off without pay or try to find a company that has a good PTO plan.


Are there any companies out there that have a good PTO plan (definitely more than 5 days off a year) and how do they calculate PTO pay?


Thanks in advance.


I figure knowledge is power
I agree with you, I believe that it is to your advantage to be a well rounded employee. But, I also know that when you are depending on this as your only source of income (luckily I do not) you want to make as much as you can and ESLs make that difficult sometimes, especially when you receive different ones all the time.

I also believe that the doctors could have a little more respect and at least TRY to enunciate. Some don't even bother.

So I guess I agree with you, but I understand everyone has different circumstances.
Agreed. Nothing worse than Power-Hungry QA - ugh - nm
*
A company full of people on a power trip!
Absolutely correct, as well as the fact that most people who move up in that company are totally unqualified butt-kissers.

Yep.
Way I read it, it give MTSO the power to snoop in
x
Cherrypicking is when you work from a pool of jobs and being able to reject the worst jobs to those
,
Monster Jobs and Career Builder usually have a few path jobs. nm
s
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on.  The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA.  How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease.  Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of.  Not to speak of undercutting out profession to the bare bone.  Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid.  MTSOs know this.  I'll bet they'll be the first to lobby against any action against outsourcing.  (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ?  Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work.  Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
Don't think any do except for those in-house jobs. Some QA jobs are paid hourly. nm
s
They didn't take our jobs, QT gave them our jobs. The account is now
back in the hands of US MTs, or will be in just a couple of weeks.  
Are MTs that are looking for jobs finding good jobs right now with everyone looking or is it
getting more difficult to find a good job.  I am most interested in jobs for experienced MTs with more than 10 years service.  I wonder if it is better to put a resume on or just keeping applying or what is the best way to go about this.
Look at all the jobs on the jobs boards.
You can find a job and won't have to apply for unemployment. You would be surprised how many companies need qualified MTs! Go get 'em and get 'em now!

Don't wait until the 11th hour. Too many needs to put your hat in the unemployment slot.

What they lost is our gain.

Yep--same situation for me.

I just dread the thought of being yelled at, and then probably fired, because I can't keep a schedule.  I work when kids are watching a TV show, or taking a nap, or a neighborhood kid drops in to babysit, or dinner is taking extra long so I can squeeze in a couple more reports. Like you, THAT is why I've been with MQ for almost seven years now!


I feel like crying.


I just had this same situation come up - sm
I simply explained to the company that I would rather my present employer not be contacted at this time, since they are not aware that I am looking. I have another reference, so I hope it isn't going to be a problem. But like you, if things don't pan out with this company and I end up staying where I am, I definitely don't want any problems.
This is my situation.

I am a hospital employee thinking of going national mainly due to the drive though. There is plenty of work though and when the work is low which is rare, we file, the ones that know how code, code, sometimes we can help out with Release of Info (ROI), or do other things until there is more work so you are always getting paid. Great bennies too at my hospital too, tons of PTO time that a person can cash in.


The down side is that certain ones can get away with turning in crap work all the time. thers if they make one little mistake it is magnified and made to feel like they are the worst Transcriptionist in the world. Some are allowed to cherry pick and others get stuck with the worst dictators. Also a problem is that I am in an office with newbies who don’t have to worry about production (rest of us do) and they act like children, literally. Sing songs out loud, shoot rubber bands at each other, the phone where family and friends can call on rings off the wall. I also have a loud speaker over my head where the operator comes on and says “DR SMITH call 99999 or whatever.” I don’t fit into the little cliques.  I cannot afford fancy clothes and I cannot afford to go out and eat once or twice a week, I have go to home and cook supper as I have two small children to feed.


I'm in the same situation - someone took all my
call me. I followed the employee manual and sent an email as my first step in problem resolution to my account supe (who never returns emails). And this is a new job I took because of the very same thing happening at the last one, with assurances that I would NEVER have this problem here!
Am not sure what the situation is. SM
If this is a local hospital, I was welcomed with open arms on no more than a medical terminology course, although that was years ago.  There is no better training than the one-on-one I received there.  Sometimes you will find there are people available to help you until you can get up to speed.  Even in a local doctor's office, you may not be on your own for awhile.  If you're not sure about the situation, don't hesitate to apply, and there is no need to mention your lack of experience.  I imagine it will show up on your resume, so they will know exactly what they are getting.  If you get to the interview stage, that would be the time to ask about training, what exactly is expected, how long you have to learn all you need to know, who is available to help, etc. Good luck whatever your decision.
my situation... c msg
I'm an actual full-time employee for two merged hospitals. Full benefits. also includes radiology. I went home 1-1/2 years ago. pay is 20/hr. The minimum production is 75 minutes plus 0.50/min after 80 minutes. all equipment provided including second phone line and internet connection. We do have outside vendors that back us up, but we have majority of the work. I'm happy with my position. Unfortunately the hospital itself is making cuts and the transcription department is one of its targets, although they haven't touched us yet. One of our vendors are now doing most of the work for one of our hospitals, so I am considering asking my boss to hire me as an IC.

I say take the job if you have more pluses than minuses, but remember, hospitals do lay off so have a back up plan. Good luck to you.
I don't think I would like that situation...

I think you should be able to see how many reports you did and line count for each.  I've had instances where a report I sent was missing from my total, and I would never have known if I wasn't able to get that detailed info.  I have always kept a log, also, of all job numbers to compare.  Maybe there would be some way you could check the line count for each report before you sent it and write it down and then compare the total to what shows up? but that would be a pain!


Your's is a different situation
than mine of course, and so we have different concerns.  I really do not know much about them, as the people who merged with MD-IT, who I will be working for, are very new to MD-IT (June of this year), and they really cannot give me many answers to my questions.  This is what concerns me the most!  MD-IT may be fine itself, but I am worried about the branch of it that I am dealing with.  Let me know if you would what you find out about them, and I will do the same on my end!  Good luck with whatever you decide to do!!!! 
Yes, same situation here also

You don't know the situation...
shut up until you do. It is not up to supervisors to train someone how to be an MT, they are only responsible for showing them how to use the software platform, unless they teach a transcription class. Companies hire MTs that have had years of experience, like duh. These were stupid errors only first-year MTs would make and this woman had more years of MT experience than me and still made them.

It's not my responsibility to teach MTs medical terminology and spelling. They should already know.
Sad situation...

I am currently working for a company that acquired business here, only to eventually send it all overseas. I'm just counting the days before I’m given the boot...  I hope and pray that our next president makes it very unpleasant for companies who do this to Americans. What goes around comes around and you get what you pay for!  Let's see how long the clients stick around with the quality issues you will soon be faced with. I am very disappointed because I thought I was a valued employee... silly me! 


It's a sad situation...
Most of us expect not to be given raises...but I think that should change. It makes no sense to be at a company 2, 5, 10, 15, 20, and so on years and never be given a raise. It doesn't happen in other professions, does it?
Never had that situation, but I was only

assigned 1 account and was told that if I needed to add to it to let them know.  I've only been with less than a year, but when I interviewed, they went over the account in pretty good detail with me.  So I kinda knew what I would be working on before I accepted the position.


Are you with MDI currently and are having a problem or just looking?


When I went through the same situation with
I called the bank with the paycheck account number and asked if a check for my estimated amount was covered. When I found it wasn't, I figured out the check wasn't simply lost in the mail and confronted the MTSO, who fessed up that things were temporarily tight. I quit immediately and stayed in contact daily until I got my wages. I do not give the benefit of the doubt anymore.
My situation
I do both ASR and transcription and never run out of work. I have two accounts, acute care. I'm not sure about the radiology side of things. I used to run out of work until I volunteered to do ASR, which keeps me busy when transcription is low. I never run out of work now.
situation
I did run out of work off and on awhile back, as we will in this biz. I have several accounts (by request) and am almost never out of work. Lately very busy in fact. Yes, they have been very good about accommodating me. IMO it is a great company. Have been there a couple years now. Biggest drawback is feeling the need to work on days off if acct is busy. As they've said, if everyone for that acct put in 1-2 hours at those times, it would solve the client needs. Unfortunately, not everyone is so conscientious. good luck.
I had same situation

I applied to several companies.  A couple got me all excited but then blew me off after paying closer attention to my resume and how long I had been out of the field.  I applied with Focus and got hired there but never actually started because my former employer from many yrs ago finally got back to me and offered me a job (after testing since even they were skeptical even though I was a great MT back then).  Apply for everything you can and test for anyone who offers you the chance.  If you are interested in working for local doctors instead of a national company you could compile a list of who is in your town and start contacting each of them. 


Good luck.  You will find something.  Try not to get too discouraged.