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They've only had 2 times that the system....sm

Posted By: Current Transcender on 2005-11-12
In Reply to: And they don't pay 1 penny of downtime - My 2 cents 2

was down several hours.  Anywhere you work is going to have unscheduled downtime occasionally. 


I think the platform is good and improvements are in the workings to make it even better. 




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I've worked on the DOS system for 4 years
and have never had a problem with it; however, I've never worked for anyone else as an MT and consequently never worked on any other system than DOS. I'm making good money in my opinion and support myself and my daughter just fine on my income.
I've done that many times. That is how..sm
I got my first job. I applied at a company who didn't have any job ads out. They gave me a test, I passed, and they hired me.
I've had that happen to me a few times...
when I started with a new company about a year ago. But, when I knew beyond a shadow of a doubt that my way too was correct, I called the QA on it...and most of the time, I was doing it correctly, just different than they would have done it. However, I conformed to *their* way of thinking, I guess to keep them off my back and finally got used to it.  Don't take it too seriously, just do your best and what you know is right. Good Luck...wonder if we work for the same company???
I've done that several times in the past. - sm
The alternative (insanity? suicide? homicide?) just isn't worth putting up with all that c_ _ p.
I've been burned so many times

I don't understand what is happening in the MT world today.  I've worked as an IC for years, paid my own health insurance, paid my own taxes.  I've chosen to work  as an IC because I want the flexibility to decide my own schedule.  It has always worked for me in the past.  Today, however, that is not happening.  Companies today who hire ICs as well as employee status are requiring that an IC commit to working a 5-day schedule, Tuesday through Saturday or Sunday through Thursday, specific shift hours, something without doubt beyond the limits of IRS guidelines.  If I wanted a schedule such as mentioned, I would sign on as employee status.  Let the employee status MTs commit to their shifts.  If I make my 1000 or 1200 lines per day, the days I do it, the hours I do it are totally my decision, but I am receiving contracts that require me to work a schedule on a company's dictates, or I am turning down offers as IC status because in the interviewing process I am asked to commit to a schedule as mentioned when the entire purpose of my being an IC is flexibility.  Why are they producing these contracts that are totally against IRS guidelines in order to work for them?  Sure, they need to know what I will produce, but as an IC, they cannot dictate when and how I will do that.  


TIA for your comments.  I know I cannot be the only one who is scratching their heads, wondering why be an IC today if the IRS guidelines are ignored.  Of course, I don't have to sign any contract, but I'm telling  you, this is happening over and over again. 


 


I've got work available at almost all times of the day,
but I am on Lanier accounts.  I think the wav accounts have a lot more people on them fighting for the work.  Maybe there are people on your accounts doing way above their commitment.  That would throw things off all around.  Perhaps you should inquire about it.  If you try all times of the day and still don't find work available, they should give you another account.  Good luck.  I know it is frustrating running out of work.  I have other accounts that do that and it gets so tiresome.  Some days I just hate this whole industry.  These tight TATs are the root of all the work flow problems. 
I've said on here several times to always keep current job
nm
It's not that. The few times I've said anything positive, I get blasted
or accused of being a recruiter. That's why I posted what I did. Wasn't trying to be snotty to you. I was just being facetious due to the trolls.
I've done this a couple of times in the past
I had specific questions regarding the platform and Expander program compatiblities, as well as how lines are counted among other issues. As the recruiter did not know the answer to these questions, I was given the name and number of the MT manager to speak with. At least one job I declined based on the manager's responses, not because I thought she did not handle the questions well, but found out enough to know the company was not what I was looking for.

On those occasions where I spoke directly to the MT manager, the companies were very impressed with my knowledge of both MT and word processing/computer issues and ended up wanting me to come to work to a greater degree than I feel they would have if I had not talked to the manager.

I don't think it would be inappropriate to ask. The worst that can happen is the recruiter says no and can't answer your detailed questions. In that case, that company is not a right fit for you.
I've been out of work 2 times today
7 a.m for 1-1/2 hours, and now. I don't count the 1 or 2 reports that slip in. I've worked exactly 3-3/4 hours today in my 8 hour shift.
Don't count on it - I've sent them a resume 2 different times
and have 10 years experience and have never heard a word from them.
I've applied with them THREE times and have never received a response - sm
and it's not because I don't have experience. I had been with Brand X National for 8 years (you can probably figure out who) when I applied with Spheris, and I never got a response. Sent a second ap, nada. Third ap, still nothing.

Through this whole time period Spheris had want ads scattered all over the net. I'll never, ever understand why they didn't get in touch with me. Their loss....I'm now working for a local company and completely satisfied.
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.

I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.

I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program. 
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in.  I have been chained to this computer for over 5 months now.
If you do not already have an abbreviation system
you will not succeed. I don't mean to say this in a mean spirited way. I'm saying it after working for several companies where I needed ShortHand and had to build it from scratch. It is counterproductive to learn new accounts, a new platform, and a new abbreviation system all at the same time. It takes literally weeks of refining the entries that would allow greater productivity...weeks that you won't have time to invest when you are expected to be up at full production by your third paycheck. Consider everything.
I should have specified that Allscripts is EMR system.
nm
Oh and learn this new system..
Be an IC at 7 cpl, and do your assigned work and be our slave!  What a joke...
Not sure, but I think it's a call-in system...
and probably most of the docs are using phones in the hospital. Just the other day I had a doc call from home and dictate from his kitchen. Sounded like he was washing dishes, and he stopped often to talk to his small children. There was a dog barking, and I could hear him let the dog out as he was dictating.
Now and then, some of the docs dictate on speaker settings because they want their hands free to type into computers for patient records, or to go through papers.
I've had this sort of thing on every account I've ever done at every company.
Whenever it's really bad, I send an email to support and/or my account supervisor. I always get good response from them. No one can check a dictation station or tell a dictator to get off his cell phone if we don't let the office know that there's a problem. :)
Was the system ExText?

They told me I would be working on ExText. Is this the platform you used?  And thank you for your response! I really appreciate it.


What kind of a system is it?
nm
Don't know what kind of system they
are using, but they just put in a new VPN server to handle it. I was just wondering if there was anything I could do at home to help staying connected, or if other people had experienced this while running Extext.
Ahh their GREAT system!!!!
and clocking in and out
It IS the system. I got an e-mail from my STM
this week stating so. 
Transolution DOS system
Would anyone be willing to email me about Transolutions DOS system?  It is hard to make any money on this platform?  It seems there have been negative posts regarding this but I would like to apply.  It is so hard to make a decision about company with so little info to go on - it would be nice to get a heads up both good and bad.....  Thanks....
See message above regarding system.
Unless you work for Webmedx, you really should not comment about the system.
And if that system is Meditech, well let's just say

platform is at MQ.  A hospital system could care less if the MT is happy.  They are focused more on how wide of a range they can reach for each department and make it friendly for the ones who seek the information.  Meditech is horrible.


Just be careful hopping from a huge conglomerate to a company that claims growth, but then overhire.  JMO.


Obviously so TT's system of being nice
has backfired.  With no checks in place quality goes down the drain.  That is true for any industry.  Transtech is nice and all but one of the reasons I'm not there today is the quality of the work is sorely lacking.  Somebody else said they fear a lawsuit, well I wouldn't be surprised either.
The more the system tries to eliminate MTs I think the more they (sm)

the more the system finds they really need the human touch in order to have a document worth the money for doctors to walk into court with.


 


However, I will say this.  As we go into this depression -- and trust me we are there -- businesses have learned they don't have to CARE.  They don't have to care about the health or well being of their employees -- and they are showing them the door rather than being decent about a work place.


 


So, they may find they need us humans in the chain of medicine - I think the courts will more and more not see law suits because nobody can afford to bring the charges.  We will all be out here just struggling to keep body and soul together.  Sad what has happened.


probably less than 200 jobs in the system now..sm
Divide that by 100+ MTs currently working for them and the outcome isn't good.
You just had questions so they took your name out of the system?
x
You are connected to their system and they can
monitor everything that goes on on the computer, though I really think they have better things to do.  
Can't you look at your old reports in system?

MediTech system..
I've seen old posts on the negatives about this program.  Has this system gotten better?  TIA
Lanier system
It's not a silly question. A Lanier is similar to a C-phone and if you have a Lanier account at MDI you either need to own one or rent one from MDI. As for the other poster who asked a similar question, you also need unlimited long distance for any of MDI's Lanier or C-phone accounts. I have full (actual) unlimited phone service through my cable company, so that's not really any additional expense for me, maybe just a few dollars more than I was paying for regular phone service through the phone company with no long distance at all.
Well, MTStars does have a system set up
lack of a better word - I guess its handled on an individual basis at times, i.e. whether to permanently ban or temporarily ban or just a word of warning.  I know from experience.   There are definitely outright trolls, and that is true, but I know even from my own experience, I can just get so angry sometimes at something that I do lose it and say things that I probably actually would have said to someone's face, but maybe not. I don't know. As the posters above have said, we can be a very unappreciated and abused employee, MTs as a whole, and many of us are in very frustrating work situations, more so in these hard times, so, yes, tempers flare. I think most flares here are from those who just refuse to validate others' experiences, i.e. the happy MTs who viciously attack the unhappy MTs, whether just in general or specifically company related.  That is so sad. The MTs finally vent, as really none of us have anyone to talk to or understand in real life, and they get squashed and called names, or insulted that they must be having problems due to poor skills, etc. That's so sad and I generally then find myself attacking people I think are attacking other people.  Its just human nature for all of us, though the name calling and stuff is very poor judgment.  I think its happening more of late because of the financial issues that are impacting us all - bosses and MTs alike.  I appreciate the current editing of this forum, as I said earlier it used to be so heavily edited that it was 100% skewed to hide the truth about the site owner's favorite companies, i.e. advertisers, sponsors, or employment affilitations, etc. I 100% agree that it was her perogative to do so, as she owned it, but it was done in such a way that nobody knew that things were being skewed that way.  So, it was a form of misrepresentation, though, again, her right.  So, I hope that for the most part what I read on here these days is a bit more unfiltered - might not be happy news, but perhaps its more fair and balanced, as they say!
Rating system
The rating system is for the pay, not the errors. (i.e. A rating is higher pay than B, B is higher pay than C...)  Errors are based on percentages, which I did not address.  You must have misunderstood or maybe I did not make myself clear.  I do not blame the system for the company's choices in how they handle this.  However, the system has the capability to lower actual line count than what the Editor is doing, JUST LIKE THE Medquist SYSTEM allegedly did.  My point is that as long as there are software programs out there that can manipulate how an employee is being paid and not a true reflection of work that is actually done, there could be no hope for an MT or an editor to make what they want based on production because there are many companies out there that find this capability beneficial to their pocketbook.  
I have to say, it all depends on the system
I wish, just wish, that people could have seen my reports yesterday, almost 99% perfect. You or I neither one would be able to sit and transcribe as fast as I kept my foot on the pedal fast forward, just cannot do. Very few mistakes to correct. I do not know what system Transtech uses, I do not know how many MTs are on to train and all that makes a difference and a big one at that. I had a year's hand on education years ago in a hospital and probably more education than I see on this board as far as MTing. As far as the salaries and being paid for education, most are not paid that way right now. The salaries have steadily fell since the 80s and when have you last received a raise? For me it was in the early 2000s while still working inhouse, none now. Oh, you are saying picking your brain to train the machines? When I first started on VR it took about 2-3 weeks before it was picking up most physicians on staff and now ESLs are so much more palatable if a person could ever believe that. The system that I work on now was NOT started by 1 of your companies out here, rather implemented by the hospital where I worked. Some people don't like VR, others love it and personally I don't want to do all straight typing anymore, just don't.
Any idea which VR system they will use? nm
xx
Some of you just have the wrong system
Might as well just face it. You think what you want and I work every day on it so know what I think. In the last 30 minutes alone I have edited 446 lines, for 30 minutes that is $17+ and I don’t consider that half bad and all I had to do was to listen. I work on escription, love it, dislike straight now, I make good money and do what you have to do. It you erased and typed for the same amount you would get paid for VR, then that is you. I dont have to, have a wonderful system and so I am out to make more money for my day. Call it good for slow, call it good for newbies- have at it, got more important things to do today than try to defend.
Oh welcome to the VA medical system! sm
My husband is a vet and I've been in the room during a few exams; the physicians edit all their own work and never make eye contact, basically just grunting a few questions as they point and click / point and click / point and click.

Yes, vets were the first guinea pigs for crappy EMR...
If you are logged into a system at all, they know
Trust me, been there, seen it, used it.

People were always amazed that I could pick out who was talking, saying what, being ugly, etc. I could pinpoint you down in a heartbeat.

It was easy to do. I mainly used it to control noise and to isolate those who were disrupting.