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They overhire constantly, worse when they get a new

Posted By: yes on 2008-06-20
In Reply to: Webmedx - AubreyLanes

account.  There are some accounts that have tons of work and are frequently on OT, but then there are lots of accounts that run out of work several times a day.  Definitely ask for another account, but it might take you several accounts to get your lines and then you've got all those different account specifcis to deal with. 


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Don't do it. Pay is low. They overhire and work is low constantly.
nm
Does anybody know of a company that does not constantly overhire so that we have to wait endlessly
for work each day?  I am finding I have to be available 12 hours a day to perhaps work 7.  Getting old.
A couple hundred U.S. Constantly hiring, but i bet constantly losing them, too. sm

Who knows how many offshore MTs they have at their training center.


Definitely not TransTech -- gets worse and worse with no work each and every day and who cares???

NOBODY, except the MT's who are making less and less money and losing whatever comfortable lifestyle they had previously had the pleasure to live.  Unless you have more than 1 member in the household to bring in the money, or you have received an inheritance from family member, there is ABSOLUTELY NO WAY TO MAKE A LIVING AT Transtech anymore.  They absolutely DON'T CARE either.  TransTech mgmt will not talk about it; only promises of new accounts coming on . . . ha !  Possibly an overflow account to replace the LOST account. 


I so wish mgmt's paychecks would be affected by this NO WORK situation that has been going on for more than a year now and they would get out of that Houston high-dollar office and FIND US MT's some WORK !


Pay for MT work is getting worse and worse!!!! NM
X
And the reports look worse and worse
Any VR program and system into which it is imported is fraught with problems. At my local hospital, they have editors editing the editors. The reports are still full of mistakes and bad formatting. At my local radiology group, they have 5 different programs ranging from a combination of EMR point and click to front end SR. The MTs spend their whole day patching together the various parts of the patient record to make one cohesive record. The IT department has ballooned from 2 to 7. They only got rid of 3 MTs but exchanged them for 5 ITs. A local doctor uses point and click EMR and spends the whole patient visit with his snoot glued to the computer. The patient sits there crying and he isn't paying attention. It takes him 20 minutes to complete the record and then charges the patient for the extra time inside the room because of his bad choices or the practice manager in record keeping. I know all this first hand. I wonder when they will realize the boondoggle they have bought into.
I Don't know why you constantly
get on her and bash Axolotl.  You must have some sort of personal grudge.
They are constantly hiring. They also use a
company called Transcription Matchmaker to help with hiring, so while they may not be advertising themselves, they are still hiring.   I don't think they are still offering the sign-on bonus, but if they are you need to read the fine print.  The majority of the companies that offer sign-on bonuses only pay a percentage over a years' time - so in the long run a decent line rate is better than a sign-on bonus and an average line rate. 
OMG you crack me up constantly

Thanks for the laugh!


i am constantly amazed

at how MW can make such a good impression on new employees, but then they are good at doing that. you have not worked for these people long enough to see how they really are, obviously!



Please tell me where I have constantly bashed
Axolotl.  Do you have me confused with someone else?
They constantly run out of work and
the platform is horrible.  You type an 11 minute report and end up with maybe 30-35 lines.  The dictators are bottom of the barrel and the voice quality is the worst.  I signed on because they were very friendly and seemed nice.  I found out the ones in position of authority have no transcription experience.  The rules change constantly.  QA is alright I suppose but I have to admit I've had some strange reports back recently that I find myself questioning.  I asked for a finished copy and I get the blanks I left still blanked and other things that make no sense at all are changed.  Overall I'd probably rate them a 2 on a scale of 1-10.  I've applied elsewhere and am waiting back to hear and will be leaving soon.  I've been there a couple of weeks and already I see the workflow is not steady.  I don't know what happened to their claim of lots of work.  It's sure not the case.   Are you thinking of applying or have you accepted a position with them?   
Exactly what I was thinking....constantly on
xx
Why are they constantly hiring?
NM
constantly over-hire run don't walk nm
nm
I mean nothing by it but everyone knows this is a constantly changing industry! nm
.
I left after one month. I was constantly
switched between accounts (three times on one Saturday because there was no work). The pay scale is convoluted and low. The staff was nice. Interestingly, I learned that my supervisor quit a few weeks later.
That happened to me constantly at Spheris
;
Constantly for the past month or more!!!!!

Those who have work probably work other than a day shift and M-F.  There are definitely too MT's on day shift and weekdays.  I hate working weekends and nights, too, but sometimes that is when the work is there at Transtech.


This profession is just going down, down, down hill . . .


They called constantly on my days off
Work volumes were so low last year they knew we were desperate - so they called at all hours summoning us for an hour here or there, totally ruined the possibility of having a life.  I was full time and was working 7 days a week for less than 30 hours, they took all my PTO to round out my paychecks until it was gone, then expected me to sit by the phone and go bankrupt.  Supe was not surprised when I bailed, after 2 months of blowing sunshine about how it would get better soon and it only got worse.
DSG constantly runs out of work.
x
I agree, who wants to constantly nit-pick with the QA, tit-for-tat!...
'The less contact one has with the QA person the better, believe me, stay 'invisible' as much as you can.
That is why I am looking now for a second job. The place I work for constantly
runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.
They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!

Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
I wish they would not overhire!
I have been at work for two hours and have already run out five times and currently have none.
They are constantly advertising because they are GROWING! They have brought on
two new accounts that I know just since Christmastime and more to come.
I do the same. I am constantly looking at the screen while listening and transcribing. sm
I can't even imagine having to go over every single word again.  It is easy to proof while you transcribe.  If there was something particularly difficult or troubling, I would go over that portion again, but never the entire thing. 
I check the line counts constantly.-sm
Believe it or not, they're accurate.  I have a program that counts these.  I wouldn't work for anybody any other way.
Good point - companies that constantly run ads
/
Is there any company that does not constantly switch you around on accounts?
I am worn out with working my fingers to the bone typing endless ESLs with thick accents, but just when I get the hang of them, BOOM, I am switched off these accounts and have to start all over again with a new work pool.  I am talking about hundreds of docs here and a half dozen different hospitals. 
Some companies are constantly hiring and training; therefore

the old faithful MT's are left with the yuk so that the new MT's can be training on the not-so-yuky dictators, then comes along another MT to train, and on and on the cycle goes.


The company I am with stated 35 percent ESL's, but that is totally impossible, unless I am getting the whole 65 percent ESL's. There just does not seem to be any consistency with regards to work flow in pools. That is what I have observed. I guess I should get my own doctors/accounts in order to make that happen, right?


I think that a lot of companies hire constantly for different reasons and you need to sm
look at the variables. I plan on applying with KS when their next ad comes out for several reasons. I was hesitant because it seems they are always hiring, but if a company has a lot of new accounts, they need a lot of new MTs. I talked to them about a year ago, and they had 200 MTs. Now I have heard 300 and then recently 500. Obviously, they are hiring for growth reasons.

On the other hand, the company I am with now has fewer accounts and fewer MTs than a year ago. They lost a huge account to KS (I called a friend of my at the hospital and asked) but have not told us yet. I hope to be able to get in to work on the account with them. I was told that the account left XXX because of poor TAT and quality (not me, I asked that too!) and that KS is actually more expensive but that another hospital in their group is very happy.

I worked at Diskriter for 6 weeks, constantly
x
Did they overhire or something earlier. nm
:
Overhire. I see 4 or 5 new names on
my accounts every week, and we never needed any help.
They way overhire and it can be very hard

to get lines because there isn't work.  Some accounts have tons of work, but they won't let them be used as backup accounts.  They do pay on time and if there is a holiday on payday they pay before.   FT is considered 35 hours.  You have a 12-hour window to do the work.   They do expect you to work your schedule to cover TAT, although due to overhiring there frequently may not be work on your shift to get your hours in and they do expect you to make them up - but because they overhire it may not be possible to do. 


I think you could do worse, though they have lots of room for improvement.  There are some dips for STMS, which is your main contact, which may make your experience good/bad. 


Can you say overhire...I knew you could.

Don't bother unless you like A LOT of flexibility in your day.  Have a backup job so when there is no work I can work elsewhere. There is more work at night so if you like working evenings and nights this could work out for you.


I worked for WMX. They overhire, especially when

a new account is coming on-line.  I ran out of work sometimes just 2 hours into my shift.  I tried working my days off and other shifts to make up lines, but everyone else was doing the same and I still couldn't get my lines.  I didn't have a good SCM and trying to get additional work took going to top management.   There are some accounts that have a ton of work and on OT frequently, but they wanted people working on them as primary accounts and not backups. 


If you need a FT paycheck I would not rely on WMX for it or at least would not quit your other job for several months to give the account time to balance out, for MTs to quit who hated it as much as I did, for MTs to quit who can't get their lines like I did, and for the account numbers to be consistent. 


So, what's your opinion? Did they overhire? NM
nm
I've said it over and over again that they overhire and

rarely got 35 hours, usually under 20, even with 3 accounts.  I was crucified every time I said anything, but this is not uncommon.  When I left there were at least 5 months that left around the same time, for the same reason.  I was depleting my savings because I wasn't making any money. 


There are always some accounts that have a ton of work and have frequent OT, but they also tend to be horrible accounts. 


With the holidays coming up there are going to have fewer people having elective surgery so the census will be done.  MTs will be trying to get every line they can for Christmas money, so I can't forsee tha the work load is going to increase. 


ya know - GREATFUL! they obviously do not overhire.
x
One word - OVERHIRE.
nm
They will overhire whether you pitch in or not so
Loyalty is a 2-way street. If you believe the company line and stick with it, let time tell, and the bill collectors begin to call. Just BTDT, and IMHO keep the client happy at the expense of overhiring to keep TAT is the first priority there, not to make sure that IC's commitments are accountable by the IC and the company too. Hope your dreamworld doesn't spoil if and when you wake up and smell the coffee. Good luck to you.
Agreed, they do overhire.

Yep they offshore, and they overhire sm
Worked for them over a year ago for about 3 months, and never had enough work, and now I am just being petty, but I want to mention also that they would never give back my deposit on my Dictaphone foot they supplied, which was only $50, but dang it, IT WAS MY MONEY.  It just shows that they are kinda shifty.
Is this the same office as Amherst. Why do they constantly run you out of work at Buffalo with no
explanation. Well, a lot of offices that are closing are shifting to Buffalo so I will be very unhappy if I lose my accounts and I will be long gone. Are you losing a lot of MTs at Buffalo because of this.