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Three words..Feast or Famine.., disorganized, and bad communication, anything else??

Posted By: I'd have to give it the big thumbs down... on 2006-04-10
In Reply to: Transcend-MDI FL - sm - Lucy

I wish I had more positives other than pay is on time. That is about the only positive at all.


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Three words.. FEAST OR FAMINE..
That's all I have. Some good productive days, other times Mojave Desert and asked not to log on for a while to let the work built up. Wish I could be more help.
If you like feast or famine (sm)
work on their demand and off when they command, evening and weekend work, poor management, poor communication, and don't mind companies that offshore, it might be the place for you.  I'd give them a hands down.
Feast or famine with VR (sm)
It seems they are constantly calling you off.  I hated working that way.You get momentum and then you are told to stop working.  Many empty promises with the VR accounts.  Too many I know have had high hopes to be shot down.  If you don't mind working under those conditions it might work for you.  Good luck.
That's how they are...feast or famine!
nm
feast or famine

The nature of the transcription business, from personal experience, is feast or famine, with usually not much in between.


In other words, learn to get while the getting is good so you're prepared for the leaner days and can carve out a decent average for yourself in accordance with your budget and paycheck you have to make to pay your bills. You DO have a personal budget and know the income you need to pull in on a consistent basis, right?


Having said that, if you're with a company for several weeks, and there is little to no work at all, that's when you begin sending out resumes and executing Plan B (you DO have Plan B, right? And C and D if necessary, right?). Cycles are expected. A consistent bare trickle that never picks up, is not. That means the company has really bad personnel management skills or is losing accounts and unable to pull any new accounts in, and so it's time for you to consider your options because things are not going to change.


If this is really your situation, then you should a) notify your current employer that you're scaling back to part time or per diem (and provide them with the times you will be available) and b) get another job ASAP to make up for it. I know a few MTs that work for more than one company, part time, and between the two pull in a nice paycheck. It's smart, especially if neither of them have guaranteed work for you to fill a full-time schedule and make a full-time paycheck.


Remember, you're working for YOU, not your employer. And you should have high expectations from yourself to meet your own needs instead of relying so heavily on other people, whether they send you a paycheck or not. :)


feast or famine

The nature of the transcription business, from personal experience, is feast or famine, with usually not much in between.


In other words, learn to get while the getting is good so you're prepared for the leaner days and can carve out a decent average for yourself in accordance with your budget and paycheck you have to make to pay your bills. You DO have a personal budget and know the income you need to pull in on a consistent basis, right?


Having said that, if you're with a company for several weeks, and there is little to no work at all, that's when you begin sending out resumes and executing Plan B (you DO have Plan B, right? And C and D if necessary, right?). Cycles are expected. A consistent bare trickle that never picks up, is not. That means the company has really bad personnel management skills or is losing accounts and unable to pull any new accounts in, and so it's time for you to consider your options because things are not going to change.


If this is really your situation, then you should a) notify your current employer that you're scaling back to part time or per diem (and provide them with the times you will be available) and b) get another job ASAP to make up for it. I know a few MTs that work for more than one company, part time, and between the two pull in a nice paycheck. It's smart, especially if neither of them have guaranteed work for you to fill a full-time schedule and make a full-time paycheck.


Remember, you're working for YOU, not your employer. And you should have high expectations from yourself to meet your own needs instead of relying so heavily on other people, whether they send you a paycheck or not. :)


IC only, work was feast or famine when I was there.
xx
Feast or famine is pretty much a given with
Sometimes you need to take the good with the bad. No employer is perfect, I guess.
MTSO feast and famine

After working for a hospital medical records department for over 15 years, which I know realize was a cushy job and not the norm, and now working for 2 services and still not making enough money, I'm curious to know if anyone else is struggling financially because of the constant feast or famine syndrome.  I realize that on my FT job, they basically want transcriptionists available 24/7 even though you clearly have set schedule, and being available 24/7 is probably the only way to make your quota with the ups and downs in the work.  Unfortunately, I have 2 jobs, 2 children, a dog and a significant other and really can't be strapped to this computer day and night...not to mention I need to eat, shower and sleep....


How is one to survive?  Should I be working 3 jobs? I need help.


Feast or famine is all part of this field.

I know that is tough to get used to, but even when you have your own accounts, the workload can wax and wane. It can also change overnight.  I have my own accounts that wax and wane.  You can never really count on anything being absolute in this field.  These companies can only offer you what they have because it depends on the dictator and how much work there is at any given time.  Almost any company will tell you this if you haven't already experienced the same.  It is unfortunate, however, this field does require some flexibility.  I guess that may come with more years of experience and being in the know upfront that nothing is forever.  A lot of time these larger companies only can sign 3-5 year contracts.  I am an IC (not for Transcend), and when there is a need, boy the e-mails come sailing through asking can I help, but when the work is low, my e-mail is dry.  Adapting and adjusting is all part of this field for sure.    


P/S:  I was a employee at one time for Transcend, but I do believe they are offering contracts at this point to IC as I did see a recent post. 


My solution to the feast or famine syndrome

I work part-time with a daily number of lines to complete, no set schedule.  My work is usually pretty steady, but over the holiadys when things slowed down, I decided to get another part-time job.  I ended up in direct home sales.  I make more money at it than I do MTing and I get to set my own schedule.  I usually do 2 shows a week, averaging about $150 to $200 per show.  The shows take about 3 hours in total and the computer work is about an hour or less. 


It also gets me out of the house and gives me a break from my kids.  I will say that I'm pretty fortunate that my husband has a M-F 8-4 job, so he's able to be home with the kids on the evenings I do these. 


I keep a separate checking account for my business and it's really neat to watch it grow.  I'm saving the money for a rainy day (or famine) and when I get to a certain amount, we're putting in a pool.  I'm halfway there already.


No way would I stay attached to my computer.  If things are slow, I put that time into my new business and work on getting new shows booked or party games or invitations.  There's always something productive to do. 


Unorganized, feast or famine work, rude people, AND
Their new accounts are unpleasant to work on to say the least. They are no different than a lot of the other companies now.
Feast or famine. Always a different work load every day, and you often run out if the work gets
s
3rd shift radiology can be like that. Feast or famine. Same with 3rd shift sm
ER work. Sometimes the doctors are too busy to dictate, so they do it at the end. Why don't you talk to them and ask about a different shift?
Definitely need the Sted's Derm&Immuno Words and a Path&Lab Words to do derm. Lots of weirdness!
s
Famine indeed
I would rather have bologna sandwiches and Kool-Aid that were a sure thing every day than to have a big steak once every couple of months.  My tummy would rumble a lot less.
Sted's Ortho Words, a lab words book, at least 1 drug book, and your AAMT BOS 2nd
s
They still seem to be disorganized from what I can tell, but
I didn't have any of the particulars as far as pay, etc.   Their test was a killer though. 
Very disorganized...just me...nm

nm


Still very disorganized. sm
IMHO, there are some pretty big problems especially in the communications department. They do pay on time and you probably would have enough work if you asked for more than one account. But I think they should have some hard internal come-to-Jesus meetings and get organized before they take on more accounts and more people.
very disorganized, no work, low pay
spare yourself the agony!
After one week of working for them, I notified them about my wish to terminate the contract (2 wks notification required). After completing the full 3 wks (luckily I found a good company to work for!), I sent them invoice for (whatever little available) work done amounting to $65 (hahaha! what a joke!!!) and still have not received any payment...
Don't waste your time and talent.
The point is that they are disorganized

and unprofessional....


that is the point, not that the recruiter was out to get her but that the recruiter is lazy and incompetent and too lazy to come up with a better excuse or a better way of presenting the position.


 


Very disorganized company. nm
nm
I had the same experience, very disorganized - sm
I had to wait about 6 weeks for my first check, that alone made me nervous but I did get paid w/o issue every 2 weeks after the initial wait. I only used C-phone and word though no platform. Agree with the bad QA, nice enough people though very, very disorganized.
They seem to be terribly disorganized, trying to
change procedures, added new staff, adding lots of new accounts and I guess they are just overloaded.  I would definitely recommend a phone call.  Usually after that things get rolling.
This company is very, very disorganized.
They seem to be very nice people, but they really need to evaluate the way they do things and put a checks and balances system in place so that people don't fall through the cracks. I was in disbelief at the experience that I had with Keystrokes. I just moved on.

One should not have to keep reminding a company that they have hired you and that you need to get started. Unbelievable. I am not bashing...just sharing my opinion of this company.
Very disorganized. I worked for them for like a
They owner will IM you to death for 8 hours straight.  Yes, IM is a requirement.  Meditech was the platform, which is horrible. 
They are ok. Kind of disorganized but
x
VERY disorganized company.
The supervisors are not MT's and it's hard to get any information.  I have a second interview Tuesday elsewhere and will be moving on.
Not only disorganized but I found
less than knowledgeable.  Based on her answers to my questions I concluded she had no experience as an MT which didn't sit well with me as I think she also doubled as the transcription supervisor also.  Based on my interview and then prior posts about this company regarding QA issues, platform and dictators I decided to keep looking as I didn't get a feeling there would be stability with this company. 
They weren't rude with me, but a little disorganized and
not looking out for my best interests, but the interests of their client, which I guess is the way it should be since the client is paying for their services.  As far as I know there are 2 women that run this company, I have not talked with the owner and maybe she was the one rude, but the woman I dealt with was not rude, just a little dingy and maybe not 100% truthful about the company that she was recommending.  All TM did though was screen me and then I still had to go through the testing/interview process with the company.  I had had contact with the referred company previously and had even been offered a position with them, which I turned down.  The pay rate offered to me by TM and the pay rate offered to me by the company were the same.  I declined referral to the company, being that I had already declined an offer from them and I never heard from TM again. 
I think they use different programs, very confusing and disorganized
nm
When I was there a year ago, they were VERY disorganized but still micromanaged and
:+
MDI-FL, very disorganized. Agree with poster (sm)

They get nasty at MDI-FL and answers to questions ignored if they don't like the question being asked.  Paid time off is NEVER correct and good luck getting the time listed on the stub.  Work flow is hit and miss.  They order you off and then back on with VR accounts.  Pay and insurance benefits are better than most if you tolerate their demands and disrespect.


Do you find it a very disorganized company?
x
Transcend is so incredibly disorganized.
They need to get their act together before they buy another company. Nobody knows what the other is doing, poor communication all around.
I am thinking they are disorganized and shorthanded with admin
That is the impression I get.... and they called and told me not to call back because they are constantly on the phone. okay so ? But ?
Shapin...unprofessional, disorganized, let go without any warnings at all.
I wouldn't recommend them to my worst enemy!
Drs. who are so disorganized you get a 15-minute report and wind up
Drives me NUTS! 
I thought their training was AWFUL. Disorganized, sm...
and way late on feedback (it took me more than 24 hours to get feedback on my first training day)! I lasted about 30 minutes into the second day and said I'M DONE! The platform, IMO, is rather cumbersome, as well. No DD for 90 days, as I recall. All in all, I would suggest to look elsewhere, but this is JUST MY OPINION!
Very disorganized. Unqualified ppl in upper managment

Great bennies but extremely disorganized and out of work a lot. nm
nm
Precyse. Disorganized, low work, broken promises.
nm
Disorganized. If you aren't the favorite, then forget it. Never enough work
so you can work your schedule.  But if you don't get your line count, you are expected to do whatever it takes to make it.  Keep looking -- there are better companies out there. not to mention you'll get talked about behind your back
Worked there shortly. Pretty disorganized. Hard to understand the
x
Keystrokes-disorganized accounts, broken promises, moody owner
.
Of course you mean No communication.
x
Don't do it! Bad communication there.

Bad platform and bad pay.


Communication
Ha-Some would beg to differ.  Was told we were going to get  ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.

About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.

About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.

Still Transtech is the best company I have ever worked for.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.