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TransTech leads/sups/QA/others beta testing new software ROBBING US OF THE BEST DICTATION AND WORK !

Posted By: TT broke MT on 2009-06-14
In Reply to: NO FAIR LEADS TAKING BEST WORK - sm - Southernbelle

They are absolutely stealing money from our pockets!  The work has dwindled down to nothing because of the leads/sups (all those micromanage people they have recently hired) taking the best work and dropping the most HORRIBLE in our queue.  They will deny the ability to do this, but it is an absolute LIE when anyone at TT tells their MT's this.  You can watch jobs line up in your queue and then POOF -- pulled out by those leads, etc. taking the job out.  TT thinks we MT's are too dumb to see what they are doing.  NOT !   I watch my jobs coming and GOING OUT!!!!!   Very disgusting to be treated like that.  I don't care if leads have to get their lines or not -- LET THE WORK FLOW AND QUIT TAKING THE CREAM OF THE CROP FROM US MT'S so that we can no longer make a living at Transtech.  We have to make our lines, too, and we have to PAY OUR BILLS, too !!!! 


What a mess TT has gotten themselves in, but it hasn't affected management's checks YET, so no matter to them.




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D just out an email stating that there MT's already beta testing the new platform

You obviously need to read your emails more closely.  She just sent out an email asking who did not have it on their computers yet.  YES, there are *special* people at TT already using the new software -- beta testing.  Read email from D dated 6/10/09. 


Get your facts straight before you tell me I'm lying. . . OK??


That is a BIG problem at TransTech is leads assigning work, rather than letting the work flow
This TT MT just admitted to that fact.  It has been very obvious, as so easy to tell how work comes into our que and then gets pulled out as fast as it came in and replaced with YUKKY dictators.   VERY frustrating to us other TT MT's who take the JUNK that is NOT assigned to other MT's, such as this poster. 
TransTech leads and QA have enough work anymore! Are you either? Re payroll co. change,

I remember that well -- SUDDEN HURRY to get paperwork turned in to new company (same paperwork as a new-hire wound fill out).  Then the new payroll company did a horrible job of putting the data in, and made horendous mistakes in our personal info, etc.  I remember that HURRY very well !


No warning whatsoever to the MT's; just unbelievable mistakes made by new payroll company, and am sure it was due to the BIG RUSH put on them. 


I repeatedly tell you leads and QA have quotas obtain dictation too. That is where the good dictatio
nA
Leads with ANY company NEVER run out of work; that is why the MT's do, because leads pick and cho
for themselves!  TT has so many leads it makes me sick!  We have absolutely no work, but I know those leads and QA are picking out plenty of work that they like to do !!!  FACT !!!
TransTech testing????

I just took the test for Transtech and was wondering about how long it takes to hear back from them. 


Also, if you want to give me any input on work load, pay, etc., that will be greatly appreciated also.


TIA! 


TransTech testing????

I just took the test for Transtech and was wondering about how long it takes to hear back from them. 


Also, if you want to give me any input on work load, pay, etc., that will be greatly appreciated also.


TIA! 


TransTech testing????

I just took the test for Transtech and was wondering about how long it takes to hear back from them. 


Also, if you want to give me any input on work load, pay, etc., that will be greatly appreciated also.


TIA! 


sups, mgmt, recruiters...
And whatever almighty names you wanna call yourselves. This is someone you can learn from.
Testing for TransTech, how is the test?
I loathe testing for MT jobs... I realize that it is sometimes necessary, but I always dread doing it.

So, how was the testing for TT? How long did it take?
Anyone recently do testing with Transtech for Speech?
Just wondering how difficult the testing is or isn't
I agree. How is it robbing you?
I've read these posts, and like most people here, I had no idea this was going on.

Maybe we find it unethical and not something we would do, but what I don't understand is how these actions are robbing anybody here. If you're paid by production, you get what you produce. If you're paid hourly, you are still getting your hourly pay.

I think upper management (unless they're micromanagers) mostly care about numbers and TAT. As long as you meet the quota and the accounts are in good shape, then they're happy. That doesn't mean people should go off and take two jobs scheduled during the same hours, however. Again, that comes down to an ethical question.

Does it come down to jealousy over the pay? The fact that it isn't fair? Is it the same thing as if you knew your neighbor had the same salary as you but cheated on taxes and pocketed an extra $10,000 a year? Unfair! Would you let that burn you up even though you earned your wages honestly? Read on.

The question is whether someone else's lack of ethics is my personal problem. I don't like to make it so. I cannot control what others do. If they're working multiple accounts, then their production will likely be lower than those with just one job. Ultimately that will cost them in raises, possibly job security or references in the future. These things have a way of working themselves out eventually. It's karma here on earth.
NO FAIR LEADS TAKING BEST WORK - sm

But I don't suppose this is a new issue, is it?  Leads have to get in their lines, too, which I was surprised to learn - however, it shed light on a lot of things, like getting all crap/ESL, difficult work, this was before good work went VR and we actually did have some good dictators. 


But as soon as one of the good jobs turned up in the MTs queue (after a while can often tell by MD ID#) - it disappeared just as fast, replaced by a piece of ----.  Had asked lead a few times after this happened, who rudely answered that, what difference did it make to me - I hadn't started on the job yet, anyway.


In all fairness, work should flow naturally - first come, first serve, with the next available MT for the next available job.  But as long as the Leads have control over this, they'll continue to get the best work.  Lot of complaints also on this board re. Cherrypickers and blaming the MT (who get blamed for most everything, anyway) we need to look at WHO has control over work distributed and who benefits from having that control, and it's not the MT.


That is what these companies who are robbing us blind think you will do!
NM
Keystrokes....very flexible, tons of work, great leads, good pay...
I love it there...
I wonder if these students aren't doing some Webmedx dictation already with work volumes as they
It ain't all the economy. They are either OVERHIRING incredibly or the work is going somewhere else. Definitely. They should have the decency to be straight with us.
They have our resumes, see our work during testing and
moron
..this if you currently work there? How is the Apex software to use? nm
s
Dictaphone Software/VR work
I am finding that I have to work 12 hours when doing VR work to come close to getting 1000 lines. Is anybody else having a hard time getting lines when doing VR work on this platform? I work for Focus and am just curious if it is just me.
Well I don't work for Transtech and this discussion isn't about Transtech...
and that is not age discrimination....give me a break...
Not a good company. Their pay is low and software hard to work with sm
although now they say DocQScribe which means they have picked up MQ accounts like other companies.  I would stay away. 
TSI now SoftMed was supposed to be atrocious with their DOS software and cut-and-paste work. Any
s
Posts from 2/2006 said they were running out of work. They use MTWorld software. nm
s
They do require urine drug testing for sure, no matter what accounts you work on, theirs or a hospit
.
Was there a short time last year. You work as an employee, not IC. Different software/diff. accts.
s
There is NO work at Transtech. Maybe they just choose special people to send work to
df
NO WORK at Transtech -- did no good to work the holiday for 1.5 lines, did it?
I am sure the office staff will share their PAID HOLIDAY MONIES with us who sit here with no work.  This has gotten to be such a frustrating profession.  I guess I need to relocate to Houston so that I can work in the office, too, and reap those wonderful paid benefits that us at-home piecemeal workers do not get.
So you are saying that QAs & leads
I am a top notch MT too and was still asked to QA BECAUSE I am a -valuable- MT. Get over yourself.
job leads
This may be weird but I keep a list of companies in a favorites folder to check out if I find myself looking in the future. Going through MT Stars for old posts is a good place to start. Then I would check the company out on their web site, and if I thought I was interested I would either call the recruiter or test depending on their requirements. Personally I would not wait for a company to advertise before applying.
Job leads
Here's a few links to aid in your searching. I've heard a lot of people have gotten/accepted jobs from applications they put in long ago.

http://www.mtjobs.com/profiles.cfm

http://mtcompanies.proboards.com/
leads/bosses

Hi, Thanks for your input. I did get a chance to read it before the deletion. I am searching again __________. I really wish I could find a place, where the pay is decent, with benefits, enough work and where the staff responds to account related questions. I am so tired of testing, thinking I have found the perfect place and then....................... Sorry just needed to vent a little.


Have a good Day!


Why do KS mgrs and Leads do this?
Why do you guys insist on coming to this board in an attempt to defend what idiots type? Then you have the gall to post 'KS MGR' or 'KS LEAD'. Your posts just make you look dumb and seem quite unprofessional when you do this. When you identify yourself as a KS MGR or KS LEAD, whatever you post reflects on the company as a whole. You stated 'you need to stop spreading lies'...is there not a better way to say this? Ignore the trolls. I doubt very seriously that people who are interested in KS will be swayed by these posts.

If you insist on posting remarks to defend KS, don't make it known that you are a KS MGR or KS LEAD. Sheesh!
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.

Not a bad setup for us.
It's so they can hire even MORE leads, CEO's
for some reason that top-heavy management is good management.
With the exception of the Leads SM
Always seem to have plenty of work when work load is light/low.  Pretty unfair advantage, if you ask me. 
not sure what happened but this is down under Eliminated Leads below.. nm
nm
Correct...my team still has leads. sm
The truth is, most of the team leads were eliminated because they WEREN'T an asset to the teams. Many of them got the job because they were the only ones who applied. Many were not confident in site formats and rules, giving incorrect information on team mail, and many of them spent entirely too much time chatting with each other about their personal lives on team mail instead of editing. They were the cause of their own demise.
Now 1 AC and 2 team leads are leaving OSI
Not only the MT's but also 1 AC and 2 team leads are leaving OSI.  If you haven't applied elsewhere time is running out before the good jobs are gone.  The only person who will be left when it is all said and done will be the QA manager who will never go anywhere else not only because she is attached at the hip with the great policy makers but also because she couldn't get a job elsewhere if she tried.  After all you have to actually pass the transcription test. 
I would, except the tone of some of your posts leads me to believe
?
Which leads? I asked my TL and she knew nothing of this. sm
But, leave it to MW to pave the way of utter cheapness.
Any Cardioscribe team leads here?
If so, please email me or post here. Just wanting to know if the hourly rate is fair and would like to hear what you think about your job.
Yea and what's the deal with getting rid of the team leads?
nm
They still have Indian team leads.

Nope, I was called by my former Indian team lead in the begining of this week asking if I could come back to work for them. 


That being said, I had no problems with any of the team leads being Indian, was able to understand them and they were friendly.  My only problem was that before everybody left after being told they had to go employee, there was no work.  It could take all 3 shifts to get enough work for even part-time work on some days and we were told they would not pay down time if we didn't have work so a lot of my scheduled shift as an employee could be sitting refreshing queue without being paid for that time. 


I know that right now, there is pleanty of work but they are more than likely going to overhire.  They don't like work in queue at all.  If there are any reports sitting in queue on the weekend they want you working and threaten to hire more people, thereby taking work away from you.  I was shocked when I changed companies and found how much work stays in queue for my current account, very rarely running out and when I do I have a secondary and a tertiary acct.  Up until now I was always told by Focus that they couldn't do that so when I was out, I was out.  And, my QA is always excellent so it is not my quality that keeps the work from me. 


All of your team leads are India
nm
Team leads not in India

When I worked at Focus my team leads and technical support were in India, but they have just recently changed this.  Your team leads are now Americans.


My leads are great but if you are having a problem...
email Lee...she will take care of it!!!
leads don't have line requirements
nm
Leads actually are expected to meet
a certain quota like everyone else. Otherwise, they'd starve. Leads have to pay their bills like everyone else.
Please clarify how leads take the best jobs....

when they don't type during the times they are acting as leads? Work does flow according to TAT and has nothing to do with assigning so-called crappy jobs and dictators to anyone. First in line, first in time is the way it goes.


So, MTSOs actually ENCOURAGE the leads.sm
to cherry-pick only the work they want to do -- a wonderful setup!.  This, and their salary, too.  Which doesn't surprise any of us, but where does this despicable and unfair practice leave the regular MTs, who are not salaried and only have the measly few pennies per line for the garbage that they are allowed, even encouraged, to throw at us? 
I'm sure the team leads and mgmt SM

are keeping track of line counts, right?  Then they should be quite aware of who isn't getting their count in and contacting those people to find out what the problem is.