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Transcend - Down time

Posted By: Lucky MT on 2008-07-07
In Reply to: Low/no work at Transcend? - Ex-MQer

I used to work for Transcend for 3 years and now with my new company, I get PAID for downtime!!!

I love it!


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Full time at Transcend
Full time at Transcend is $900 gross pay per pay period. There is a full benefits package to include PTO, health insurance, long term and short term disability, 401-K (with match). I work on a large hospital facility, I do all worktypes including ESLs, and I always have enough work. The people are nice and you will never have to worry about a paycheck.

It's a shame what some people will write on this board, not just about Transcend but almost every other company. Now that I know the mistruths that have been spoken about Transcend, I will also take with a grain of salt what I hear about other companies. I have worked for many companies in my 30 years as an MT, and Transcend is the best. Of course, this is just my opinion and I respect the fact that others may disagree. I guess I just don't understand the mean-ness (is that a word?) on this board or of the responses.
Full time at Transcend is $900
This is all true but meet one ROM with an attitude or even a TL and your goose is cooked unless that has improved in the last 2 years. There was a lot of politics back then. I sure hope they have weeded out these horrible things. Otherwise, you are exactly correct - great place to work and I would go back in a heart beat but am black listed because of the above mentioned problem. Stop mean mouthing Transcend, they are still close to my heart, she isn't but the company is fine.
Long time Transcend MT
I have been on BT since day 1...I was one of the first MTs on it.  It is no longer my main job as I have experience in another platform and they needed help.  There is not a lot of clicking on BT.  You type plain and it puts it in the format the hospital wants on the back end.  If there are normals for each doctor they are put in the system and you can use them and get paid for them.  You can use an Expander program, I use Shorthand.  If your acct is just going to BT it will be quite awhile before you will be doing a lot of editing...it will be straight typing for quite awhile.  Its just like typing in word.  No need to be nervous about it.
Regarding Time Clock at Transcend...
I saw some of you asking downthread about how schedules work at Transcend.

Please note this could have changed since I was hired, or the MDI-ers may be getting a different set of rules regarding this, but barring those two things:

You're expected to work an 8-hour day with one weekend day. I was allowed to choose the shift I would work (say 9a to 5p) when first hired, but after you choose you have to stick to that schedule. I believe you are allowed to choose a split shift (say 4a to 8a and then 4p to 8p, etc), but once you give them the schedule you've chosen, that's what you have to work.

To be fair, I do think they're somewhat flexible in terms of emergencies or things planned ahead of time - if you'd rather work 8a to 4p for a couple of days, for example, you won't get too much static from your TL if you inform them ahead of time.

However, you can NOT commit to a certain amount of lines per 24 hour period and do them anytime within that time frame, the old school IC way. You have to have a set schedule of hours and work those hours for the most part.
Which is it? No changes since bought by Transcend or lots of changes? It seems that every time sm
someone says that there have been a lot of changes, someone comes on and says there have been no changes. Is this one person saying this? Obviously there have been changes, there would have to be with a new owner.
Transcend part-time status

Can any current Transcend employees please tell me how their part-time status works?  Minimum requirements/hours? 


 


Thanks so much.


Transcend, is full time 40 hours or X lines?
x
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
I'm lookin for part-time work (about 3-4 hrs daily) after 13 years of full-time, anyone know of a
company that is hiring flexible part-time?  I'm starting a career in real estate but don't want to totally quit transcription, but I think most places require 25 hours a week and I cant work weekends, as real estate sales are the biggest on the weekend with open houses and people off work to shows homes to.  If you know of a place I'd sure appreciate the info.  Thanks!
MDI-Maryland is an excellent company, pay on time all the time, great line rate.
I left also because I went out and got my own client(s).
They are very nice people.

The only negative I can think of were the e-mails from the owner say work, work, work, we are out of TAT.

Other than that, which is very minor, it was a good experience.
Not what I was told; 3500/wk part-time & 6000 wk/full-time. nm
nm
Precyse Solutions is hiring part-time and full-time right now.
Saw this on their website.
i work 3 part-time jobs now. it can be confusing if you are learning both at the same time, but sm
other than that not a problem for me. best to get one down before starting to other or you might become overwhelmed.
MDI-MD: What are daily line requirements for full-time/part-time? Thanks! nm
nm
I have one full-time job and 2 part-time jobs. It can be tricky at times, sm
but at least I now have plenty of work always. I have some big financial goals, and right now that seems to be the only way to accomplish it.  I can't see any reason why it would not be legal -- why would you say that?  I am cheating no one, except myself (out of sleep and a social life).  Fortunately, I am single with no children or anything.  I cannot imagine doing this if I had a family.  At least my dogige understands. 
I've been there quite a while, pay on time, growth spurt right now, so good time to get on board,
new accounts and lots of work, and before someone says it, I'm not management, just an employee.
per his request I told him Time To Call, he called Not That Time, emailed me
nm
Full time/part time based on # hours or
# lines per pay period, nothing to do with quality. The lower the quality the higher the pay it seems.
Solution: Find another job, part time or full time.
Post your resume, hope for the best.
Depends on how flexible you need to be and if full-time or part-time
They are a little more flexible if you are part-time.  Not so much full-time, where you can be a little flexible within the day (not a strict 8-5), but if you are scheduled for Monday, you have to work Monday unless you request off, and if you are scheduled for a Holiday, you have to work the holiday, unless you request off.  They encourage you to clock out every time you are not typing to keep your lph rate up, which means an 8 hour day can turn into 12 hours at the computer.  If they run out of work (which they do quite often), you have to make the time up.  They are also leaning more towards Voice Recognition, so MTs are getting trained on that, but not sure what percent will go that way.  It does affect how much work you may get though in the other accounts.   
They are advertising for full time HIM now, do they still hire part time? nm
x
It will get better, I hope. Too much time on my hands means too much time on ebay! lol nm

DVHP gives vacation time to part-time people. nm
x
Any companies out there where you do not have to fill in a time sheet or on a time clock?
I would like to do my lines and be done, and still get my benefits.  Any companies out there that go by line production rather than hours to qualify for bennies?
OSi with part time health insurance and paid time off
OSi does offer health insurance and paid time off for part time.  Yes, there have been changes.  Yes, there will probably be more changes.  I don't see anywhere that hasn't had changes.  If they don't change they will be out of business the way the economy is these days, just like some other companies.  If they don't make money, then I don't make money.  So, what is so different with OSi compared to other companies?  I see complaints constantly about all companies.  I don't think it is the fault of the company that they outsource or use voice recognition.  It just is life on life's terms these days.  There is still enough work for us, at least for me. 
My thoughts exactly, why waste my time when you know you are only hiring full time? nm
nm
From time to time those paper checks aren't good!
nm
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
This comes at the same time they are pushing this TAT time. I have no intention of sitting here on a
set schedule for no work. The only reason I get work now is working erratic hours when there is work so I think anyone that works for Amherst better put down on their time schedule they send in they will be working when there is work. The worst thing that can happen is you get canned for working different hours and if there is no work who cares. They surely dont care about SE do they. They just pull the rug out and expect all these people with second jobs to adjust and quite frankly a lot of them wont be able to so I think it tells you they probably dont care about those people. I think with ASR and EMR they figure they can just trim the work force and the first they dont care about are those with other jobs using this as a second income or spending money. Pretty obvious to me.
Its holiday time. I just took a part time job at K-Mart and
it is really quite fun because I get to interact with humans and do not have to stare at a computer. My part time benefits included an employee discount on merchandise from day 1 of employment, can put that on lay-away, and if the item goes on sale before you pick it up, you get it at the sale price as well as with the discount. This is a Super K-Mart, and with kids this will really help with paying for their presents. It sure beats running out of work every day and wondering if I am going to have any money for gifts.
Ugh - well I did all my work on time and I expect to be paid on time.

The phone company doesn't wait, the cable company doesn't wait, and the electric company doesn't wait for their money either - all of which I need to pay in order to do my job.  I work when I am supposed to, I help when behind, and give 110%, and I ask for my check to be on time. 


I think if an MTSO is going to have to mail checks they should do so priority to make up for the delay.


Full time but no work half the time-nm
nm
okay to yell the first time but not correct etiquette the second time?
.
Question on MDI-MT full time vs. part time
Does anyone know how many lines per week or per pay period are required at MDI-MT to be considered full time?  Thanks.
No, not a time clock. You just fill out a time sheet sm
with your days and times and lines and email it every 2 weeks.

It really seems to be a great place to work so far -- the people are great and the work has not run out.  I have been paid more, but then again, I am an employee and have benefits and do not have to mess with that tax hassle anymore, so I'm happy.

Good luck in whatever you decide.




Part-time MT getting full-time work ??????

TransTech should not be giving out work to PT people on their DAY OFF, or any other time BEFORE a full-time MT has enough work    !!!!!!!!!!!!!!!!!!


Full time is 40 hours, and yes they have part-time.
nm
OSi pays on time every time exactly what was quoted on job offer.
Someone is getting really confused here. OSi does pay on time. Pay has always been in accordance to my time sheet that I fill out. If OSi pays only if their accounts pay them, then I must be on one good account that always pays. This is not in any fine print of any papers I have received.
TRUST me when I say...It is not worth your time, even part-time..

I hired on with them part-time on or about September 8, kept getting run around as to when I was to actually start transcribing. Team lead emailed to say she had a very very good account for me to start on.  I was trained 25 minutes. Then, there was an issue with my ID and password to get into the system.  After about 2 weeks, got ID and password, but it didn't work.  Then I get an email from another supervisor advising that I would be on another account and they seen the specs. So, I get an email some time around the first of October saying I can start typing.  In the meantime, Focus has a MT Forum, and I'm reading all these negative remarks from the MTs stating a lack of communication company wide, to the terrible QA department being not all on the same page, and being deducted points for blanks and such.  By this time, I was exhausted from waiting, and exhausted from hearing all the complaints from the MTs actually working there, that I sent an email to team lead saying, I had changed my mind about working there.  This is the most chaotic, disorganized, miscommunicated place I have ever seen in my entire 32 years of being an MT.   (If there are any errors in this forgive me.  Don't feel like proofing this)


Yeah, no time for those who have all the time in the world
If you know what I mean.
Were you full time or part time?
I would like to get about 1500 lines a day in if possible - not possible? The pay seems good.
Not sure about part time but for full time you get SM
up to 12 hours to do a 7 hour shift. Webmedx requires 35 hours a week for full time, not 40.
Full Time vs. Part Time
Can anyone tell me how many minutes of dictation is considered to be full time?  I do clinic dictation and am wondering if I am actually doing part-time work or full time?
Yes, but there is play time and there is work time. sm
You volunteer. Awesome!! As long as you are volunteering during nonwork time that is great or during time that you have scheduled to be off. Again all great!!! We all have to take off with our kids when they are sick. Did it today as I had both at home and took PTO time for it. If you do these things in this manner, no big deal, but I am talking about the ones who constantly do not showw up for work and have excuses as there are more of them than there are of people who actualy take this job seriously.

As far as retirment from the other poster.... please. I am nowhere even close but I can say the downfall of this business is NOT because it is going overseas. It is because we do not have well trained American MTs. I have been here for 18 years. I have watched it go down. It is sad but we can't change it YET!
Nope. I have gotten paid on time every time.
You must be thinking of somewhere else.
I have a full time and part time job also. nm
nm
way I figure, if u have time to post here, there's time for FB.
x
I am at KS for the second time. The first time was 3 years ago and this time sm
since last December. All of things that were problems in the past are solved. I have no complaints, make good money and am very glad that I took the advice from a friend and gave them another try.

My only complaint right now is not that bad when I see how many companies seem to be without work. My account is very busy, as is my back-up, so I am working too much. That is my fault for not saying no and being greedy, but it will come in handy for both Christmas shopping and 2nd semester college tuition for my two daughters.

Not a bad thing to be too busy this time of year on reading other posts!