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Serving Over 20,000 US Medical Transcriptionists

Trying to beat the mass exodus. May be hard to

Posted By: find a job when everyone else bails... on 2007-08-20
In Reply to: Current OSiers, are you leaving? - (nm)

 


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I had a feeling there was a mass exodus
earlier this year. I hung in there with them for six months, but they kept running out of work. I asked to be trained on a second account, but it didn't happen. My supervisor was very nice, but it just didn't work out. I also have 17 years of experience, and had 99+% QA scores. I agree with some of the comments above about looking things up, etc. Oh well...
Bet a mass exodus is taking place.
cc
OSi has had a mass exodus so there should be plenty of room for newbies
x
IMO, TT is hard to beat
Nice people, including the nicest QA people I've ever encountered, low-key, let the MTs do their work without micromanagement, great communication, and a really generous bonus plan.

The account I'm on is on Escription but they have other platforms, too. I love my account and actually look forward to working every day.

I haven't been there very long, but I just can't say anything negative at all.

TT pretty much is the best I've worked for.
You are right. It is hard to beat the experience of having someone sm

right there to listen for you.  I worked in a department where there were ladies with 20+ years of experience.  It was amazing to me that they could listen once and knew what it was.  Unfortunately, not many places offer inhouse training programs anymore, and even when offered, it seems that most people want to start working at home immediately.  I have tried to mentor people by having them call me and play the dictation over the phone, but it is still not the same.


Nice to meet a fellow TTer 


 


SPI exodus
Just wondering if anyone knows where a lot of the SPI, former Cymed, MTs and managers have moved on to.  Also curious if they are even hiring domestic MTs.  Almost a year to the day they announced the merger and reassured all that they were going to keep and expand their domestic team, they announced numerous accounts who requested to be offshored.  AH, HA -- SURE.
SPi exodus

I left SPi in December after I could not take any more.  I am now with TRS and also have some of my own private accounts. 


It was the reason for the last exodus too. But
That's why I left about 5 months ago and a lot of others left before and after me for the same reason.  We were saying the same thing you're saying now, but nobody believed us.  Said we were the troublemakers and lying.  Be prepared to hear the same thing from the cheerleaders and newbies who are still on the honeymoon.
I started the transition to KS before "mass exodus" sm
but just before and it sometimes required a bit of a wait before I got answers to certain things or equipment that I was supposed to get, etc. and sometimes it only happened after a follow-up email or call.  However, I would usually get a pretty quick response from the followup.  I don't know how big the staff is but I picture it as maybe medium-sized and I thought they were doing an excellent job of covering for each other during the move, vacations, and I believe someone even left the company.  It is a 180-degree difference from what I had been used to with the Mega company I left. 
Talk of "mass exodus" and trash-talking a great company
is what you refer to as 'not being thrilled about the switch'?

Are we even reading the same posts?

VR people have tried reasoning with these posters in an effort to reassure them and calm them down, but apparently they're off to the races and thriving on their self-generated hysteria.

So, to answer your question, YES, I have said how much I like VR, only to be accused of lying, being management, an inferior transcriptionist, etc. They don't want to hear reason. They don't want reassurance. They want to draw blood.

These people are vicious with their false accusations and assumptions, and now they're turning their efforts towards a highly respected company that I, and MANY others, love working for because they refuse to catch up with the times. VR is no surprise. It's been a force for years and yet they all act shocked when it comes to pass, and then immediately turn tail and try to denigrate TT for implementing it.

And desperate to attack? WRONG. Because I refuse to sit back and watch my profession and an employer I have nothing but gratitude and respect for run into the ground are things I will not abide.

Not thrilled with the switch? These people have the same mentality as those who were burning books in ages past.

SCARY.
I would not go so far as to say they cannot be beat. sm
There are several services out there offering 10 cents a line AND they pay full benefits, PTO, 401K, holiday pay etc, AND they have direct deposit, which FN has for only a very select few.  Who wants to pay $25.00 a pay day to have your check overnighted?  Not me.  Otherwise, you wait for the mail which could take over a week to get to you.  Not very technologically advanced in my opinion. Plus, the ESLs really are the worst ever.  I am glad I left and got a REAL job with REAL benefits. 
Beat you both....
I am 66 years old and still working full time at home. Worked as a legal Transcriptionist for over 30 years, but had always been interested in medical, so I took a course, and been working ever since. Just wish they had telecommuting many years ago!
Don't beat yourself up
I have a 5-year-old who is prone to ever respiratory illness known to man it seems, which terrifies me after him being born with CDH and one lung not fully functioning. Anyway, even at this age, he knows my work is important but that I'm here for him if he needs me. I actually have my office set up with a small sofa in it. If he's sick, he lays in here with me where I can keep an eye on him. I don't believe your child will be traumatized with you having to work while he's sick. Just the sight of mommy makes things seem better, and at least he has that. :)
Oh I can beat that one...
How bout they email to say there's no work...then close with, Take this slow time to get some Christmas shopping done or to do something nice for yourself! Excuse me, if I aint making cha-ching...I aint Christmas shopping and I certainly aint gonna waste money on a massage or a manicure...Puhleeze!!!
do not beat yourself up

I took the test for the WMX and did pass (they would not accept the schedule I needed).  I do believe that I left a blank on one of the reports, could not hear what was said and I belive I left blank lines for any MD name listed. 


It might have been something else, like maybe you did not hyphenate (5-cm incision), or maybe it was a wrong medical word. 


No one ever tells you what you did wrong.  Maybe you could e-mail them back and find out what it was.  Just tell them you would like to learn from your mistakes so that you could re-apply in the future.


You beat me to the punch. - nm
hehehe
I think you are both saying the same thing. Why beat each other up? nm
nm
Wow. That's really beat. There's a butt for
.
SHOULD HAVE BEAT THEM AT THEIR OWN GAME...SM
Sounded like a backstabbing, dirty trick to play.  But if you had known (and the NEXT time they ask you for a list of worst dictators) you will know what to do...thanks for the tip for the rest of us:  Just do a turnabout and give them a list of your BEST one...they'll send the worst to India!!! Kind of like switching drinks with someone who's spiking your drink when they're not looking (LOL)
BEAT FEET!
I agree with everyone. If this is an example of how they treat you in the beginning, just think of what it will be like after a few months!
Not to beat the break thing

to death, but I just read the responses to my question about the lunch/breaks and think I might have been misunderstood.


It is line-based pay (not hourly).  I don't expect to be paid for lunch (that is voided out like other jobs).  We work the extra time to have the lunch so doesn't affect our line count


It just seems like if workers are legally supposed to have 2, 15-minute breaks during an 8 hour shift but line count is based on 8 hours, then it's sort of like we really don't get the breaks (like if in an hourly-wage job, people got pay deducted if they took their breaks).


Am I making any more sense wording it this way?


New accts. Can I beat myself with a stick now? A-G-G-H
nm
Oh yeah...I can beat that one...How about the IT guy who tells who...
that the company has massively overhired on the account that you were just hired for. Hmm...could that be the reason why I have no money to buy my kids any Christmas gifts this year???!!! 9 months to go and I will never go near this transcription bullcrap ever again!!! This is my last Christmas ever again that I can't buy my kids any Christmas gifts!!!
I got that beat - three days to figure out it wasn't for me (sm)
Spent more time flipping through paperwork trying to figure out spellings for carbon copies.  (CC to everybody! referring doc, primary doc, all docs on speciality team).  Spent more time arrowing up and down the prefilled headings looking for the one the doc was dictating.  Had to delete headings not used by dictator (but prefilled on form).  WASTE of my time.  Hopefully they've fixed all this mess.
I have worked at MQ before and I would say that HIS has them beat when it comes to playing dirty!!
nm
Not a chance in the world. Why would I let the company get beat up again sm
when it has been quiet for the past few weeks?
I be wlling to bett you my $200,000+ house here in Georgia will beat
anything like that in California. I watch HGTV and cannot believe what kind of crappy looking homes you get there for a price that is so over the top. I have a stand alone 4 bedroom, 4 bath, stucco house with over 600 square feet great room and a huge fireplace. I was in Sacremento about 2 years ago and what gives with the homes connecting onto 1 another? That was really strange for me. We live in Georgia also and with his salary and mine we have gone to the $90,000 salary per year. I would take my home here any ole day than what is offered there for 4 or 5 times the price of mine.
Mass exit sm
Sorry, but I don't think this is the answer.  Back in the 70s? 80? (sorry, I forget which) our man in the White House swore he would break labor unions (though he, himself, was a card-carrying member of the actor's union) and he DID.  The American workers bought into the "unions have outlived their usefulness" propoganda and now union membership is at an all time low.  Without bargining power, workers have nothing...united we stand, divided we fall.  And EVERY American worker is falling FAST.  Wake up America.
Springfield, Mass. nm
x
Has anyone who received the mass
emailing from Keystrokes received the promised phone call yet?  I have not and am just wondering
Breitner in Mass. NM
><
StenTel in Mass.
Sorry, I meant to add that I would like info on StenTel in Springfield, Mass. Thanks in advance.
mass firings
They had a conference call recently for which US editors were asked to call in. When they were all on the line, they were ALL fired! Talk about unprofessional!
Also, when people quit or are let go, they are not being replaced; often, when they ARE replaced, it's not by other US employees.
They are taking the easier, longer-winded docs and giving them to offshore workers to do, leaving the US employees with the more difficult, hard-to-understand dictation to do while at the same time are pushing for more and more production/lines AND stepping up the auditing AND requiring feedback to be done on worse and worse work from overseas - basically resulting in people not being physically able to make quotas nor keep quality at a premium. They then are firing people who fall below what they say are the minimums, not taking into account the conditions which THEY are imposing on us and which make the job more difficult and much more time consuming, and the massive also-time-consuming amount of feedback on crappy transcription (and HA! editing) overseas. It's discriminatory no matter how you look at it, too: There is no way that the work of the overseas 'editors' can hold a candle to that I've seen from US editors, yet the US people are being fired & forced out left and right while the overseas folks are being allowed to keep their jobs and even being promoted.

SPi has been 'testing out' voice recognition on a major account for quite sometime; when they started it, they fired most of the US MTs and promoted offshore MTs to Editor positions.
They are losing accounts like crazy; some they lose on purpose, but others are lost because the clients are upset and/or dissatisfied with the lack of quality, service, etc.
Run, DON'T WALK, away from this unethical company while the choice is still in YOUR hands...before they fire you or sweep you up in one of their recent mass 'layoffs'

and when you DO leave, make absolutely certain that they pay you any unused vacation (AND unused/owed PTO for those prior Cymed employees). They don't do it automatically. They told one person who quit recently that they had just decided not to pay the PTO out - even though they put it in writing in the benefits package cover letter in January! Someone else who left tried to collect unemployment but couldn't because SPi had her listed in another state completely than where she'd lived for all the years she worked for them - she got hired after months but never did collect any of the benefits she was entitled to.
This company represents all the worst of human nature.
Mass Firings
What can one do to protect themselves from these evil doings?  How can they get away with not paying out PTO?  I am beginning to think that their transcription branch is just not important to them and they don't care what happens to it (at least in the US).  It is obviously clear they don't care about the US MT. 
Is this the Sten-Tel in Mass?
If it is, then I worked for them for about a year over a year ago. I do not remember that statement in the IC contract. That must be something new. I left that company because their QA would mark something wrong one day and then mark the same thing right the next day. You never knew what you should do and then they would send you nasty emails saying you need to get off of QA or else. I wouldn't recommend working there.
With all of the mass hysteria can we please

I have to be honest... I love my job at TT and when I got the e mail it did not bother me at all.  I simply did not sign up to be one of the first to try the VR (I have done it elsewhere and did not care for it personally, nor did my bank account).  Anyway, my strategy was to work as hard as possible now, and keep an eye open toward other companies that do straight transcription.  If I am forced to do VR, then I would still stay at TT and train as best as possible with a second job picking up the slack of the bills.  It would be more hours, but it would have to happen b/c I cannot afford a paycut as I have only me to depend on (no other incomes to help).  Then, I came on today and unfortunately, I read all of the posts of panic and hysteria and felt like giving up, going to bed and pulling the covers over my head and or getting an Rx for Xanax....


I understand we all need to vent, but is it possible to try to work together to find solutions or boost each other up while this is going on instead of fighting or getting into a panic?  One poster here, I see, is looking for suggestions for companies with straight typing options. That is a good idea... What other positive options can we come up with together so that we all don't go down in negative doldrums.  Panic will not help my line count today, but the bill collectors don't understand, nor do my children who depend on me...


Anyway, my approach will be if my check takes a hit, to continue as I am, and if I am asked to train VR without a complaint while I take on another job to fill in the gaps.  Does anyone else have any positive ideas to add?  If we can come up with a list of options instead of griping, maybe we can all have a good and profitable day with a plan for the future.


Thanks in advance for reading this... Even if no one has an answer to this, at least I got it off my chest...Have a profitable and enjoyable day/weekend.


This law only applies to mass
X
I think I beat the dictators on that made-up term -- deductionable ! Oops ! nm
l
I'd do it in a heartbeat. You'll never beat a hospital's benefits or job security.

I like the idea of going to my job every day, doing it well, and being done with it. You are not penalized pay-wise if you dont happen to meet your line count and the incentives are nice. I'd say jump from that sinking ship and jump aboard job security.


If you timed in for WEbinar let them know so they can take it off time card. Doesn't that beat a
.
Maybe they think a lot of MTs are going to leave en mass with the new pay plan so they are getting

ready. Have you noticed how they have been dragging their feet to let us know probably until Summer is over so they have plenty of staff. You KNOW they already know what it is so it is just a matter of timing is all. Yep.


Sten-Tel in Mass. pays this way. nm
s
Also, don't mass mail your resume.
If I receive a resume and I can see that it has gone to a dozen other companies, too, I'm not feeling the love.
Sten-Tel, Springfield, Mass.
Anyone familiar with this company?  Could not find any current info in archives.  Pros and cons, please.  Also, what platform do they use or does it depend on the account?  Thank you.
Am I the only one who works for Sten-Tel in Mass?
I am having probs with their QA and wonder if I am the only one dealing with this?
Hoffman Transcription (Mass.)
Anyone work or have worked for the above company, would you please state how you liked working for them, pros and cons, please.  Thanks.
Someone said Transtech sent out mass Email

saying which shifts and days they are hiring for.  Care to share what they said so I will know whether to bug them.  If it is not allowed here on this board no problem and I will apply anyway.  Thank you.


This was a mass email, about docking $10 per report.
p
Lots of info in the archives. Seems to be a mass
exodus going on. 
Well I hope they are ready for a mass exoduos over this
not sure why they think people will hang around not getting paid.
Here's The Federal Law on Mass Layoff Notice
http://www.doleta.gov/programs/factsht/warn.htm