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Serving Over 20,000 US Medical Transcriptionists

I have worked at MQ before and I would say that HIS has them beat when it comes to playing dirty!!

Posted By: nm on 2006-05-08
In Reply to: How they sleep at night - Hummer6


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You are so right its their dirty little secret
They have always skirted the law. I know alot of MT's who worked 6 and sometimes 7 days a week and not a penny extra. One coordinator told me to add my weekend lines to my lines from during the week but not record my hours I work extra and team lead said it is all about the lines anyways. They call you on the weekends to work and it looks like they would pay more for weekends but they don't they just want you to work on your day off on the weekend but not even pay a shift differental much less overtime. Never looked back so glad I am gone. Never again. They do not appreciate their MT's at all. They don't care about anybody except their own pockets.
Dirty tricks

If they tell MTs that an account is going away and that the MTs need to find other jobs, that's the equivalent of a lay off, at which time the employee would be entitled to unemployment benefits.  However, if there is no work and the employee does not show up, the company can claim that the employee was fired due to a no show.  With this scenario, the employee might not be able to collect unemployment.  Employees need to show up, count all hours worked whether actual jobs were available or not, and report all of those hours on the new timesaver website. 

If you receive any complaints about reporting all hours worked on the timesaver website, keep the documentation, like emails, etc., and report this to DOL.  Also worthy of reporting would be the fact that you are not receiving minimum wage from the company for all hours worked.

Then, file for partial unemployment benefits, especially if you were earning substantially more over the past several quarters.  The partial unemployment benefits are calculated according to the average of what was earned in several previous quarters of work.  Then, you receive the difference between what you are actually currently earning and your calculated weekly unemployment benefit.  These benefits may be different in each state.

I learned about these steps after I left the company 2 months ago; wish I had known back then.

DIRTY RATS - But at least they are HONEST
Ooooo, what a dirty word you said LOL

I don't think they would offshore. They were always against it.

My work has only been slow since Memorial Day. At the time, I figured it was because of the holiday, but it's getting worse now that the VR push is in full swing.

I think TT does owe us some kind of explanation to put our minds at ease or else to let us make up our minds on what to do. 

lazy and cowardly - she gets her lap dog BB to do her dirty work for her
so she doesn't have to deal with it.
Is it co. policy to keep dirty, little secrets quiet?
Not true! I do not view all MTs as "low-down dirty scoundrels" at all...

I am a realist, however, and not everyone is a honest, trustworthy person.  A lot of people out there want something for nothing and there are some who even feel entitled to get something for nothing!  As a manager, I've seen my share of bad seeds and my share of the cream of the crop.  If you don't have minimum requirements, you will always have a few who will abuse your generosity. 

I've seen it happen.  The supervisor before me wanted to be everybody's friend.  The dept., under her tenure, had the highest rate of absenteeism throughout the hospital.  Minutes of dictation on the system were out of control and nearly everything work type was 70% out of TAT! 

Like us our not, managers are not here to be your friends.  We are here to run a department.  We want to care about our employees and for the most we do, but there has to be a line or else things fall apart.

playing* oops
Thanks for playing our game!
And all you get is this lousy :) icon

hee hee
Then instead of playing their game, just come out
If you think LT is playing slots, you don't know her at all. sm
Now go crawl back in your hole. Obviously you have nothing better to do than spout lies. At least we all get a laugh.
If you like playing telephone tag after all that, I didn't. nm
Not playing devil's advocate but something
...is that companies don't have nearly as much latitude to make exceptions to their policies as we might like to think.

This is due to the litigious environment that employment law has become over the last few decades. If you deviate from your formal policies or procedures, you will discover that you can be sued by other employees (or even former employees) for whom you did not make the same exception.

So, corporate counsel routinely advise their clients: Set a policy and then stick with it 100% because you're opening Pandora's box if you don't.

Sad, but very true.
John Brown is just playing with you.
As an PT EMT I can assure you playing hrs of euchre during calls
Oh, I am playing with the "big boys" and have been doing this for 25 years darling!
You do not know it all, though may think so! I was just trying to let you know, some hospitals will honor your invoicing methods and pay you on time. Now, that may depend on whether your invoice goes through the purchasing department as a vendor or through the department in which you contract.

Not to mention managers playing on the darn thing
I meant to say playing euchre "in between calls." nm
Transcend is playing games, giving gift cards
and doing contests (poetry) and others. There is a contest for a big screen TV.

Transcend cares about its employees
I would not go so far as to say they cannot be beat. sm
There are several services out there offering 10 cents a line AND they pay full benefits, PTO, 401K, holiday pay etc, AND they have direct deposit, which FN has for only a very select few.  Who wants to pay $25.00 a pay day to have your check overnighted?  Not me.  Otherwise, you wait for the mail which could take over a week to get to you.  Not very technologically advanced in my opinion. Plus, the ESLs really are the worst ever.  I am glad I left and got a REAL job with REAL benefits. 
Beat you both....
I am 66 years old and still working full time at home. Worked as a legal Transcriptionist for over 30 years, but had always been interested in medical, so I took a course, and been working ever since. Just wish they had telecommuting many years ago!
Don't beat yourself up
I have a 5-year-old who is prone to ever respiratory illness known to man it seems, which terrifies me after him being born with CDH and one lung not fully functioning. Anyway, even at this age, he knows my work is important but that I'm here for him if he needs me. I actually have my office set up with a small sofa in it. If he's sick, he lays in here with me where I can keep an eye on him. I don't believe your child will be traumatized with you having to work while he's sick. Just the sight of mommy makes things seem better, and at least he has that. :)
Oh I can beat that one...
How bout they email to say there's no work...then close with, Take this slow time to get some Christmas shopping done or to do something nice for yourself! Excuse me, if I aint making cha-ching...I aint Christmas shopping and I certainly aint gonna waste money on a massage or a manicure...Puhleeze!!!
do not beat yourself up

I took the test for the WMX and did pass (they would not accept the schedule I needed).  I do believe that I left a blank on one of the reports, could not hear what was said and I belive I left blank lines for any MD name listed. 

It might have been something else, like maybe you did not hyphenate (5-cm incision), or maybe it was a wrong medical word. 

No one ever tells you what you did wrong.  Maybe you could e-mail them back and find out what it was.  Just tell them you would like to learn from your mistakes so that you could re-apply in the future.

You beat me to the punch. - nm
I think you are both saying the same thing. Why beat each other up? nm
Wow. That's really beat. There's a butt for
Sounded like a backstabbing, dirty trick to play.  But if you had known (and the NEXT time they ask you for a list of worst dictators) you will know what to do...thanks for the tip for the rest of us:  Just do a turnabout and give them a list of your BEST one...they'll send the worst to India!!! Kind of like switching drinks with someone who's spiking your drink when they're not looking (LOL)
I agree with everyone. If this is an example of how they treat you in the beginning, just think of what it will be like after a few months!
IMO, TT is hard to beat
Nice people, including the nicest QA people I've ever encountered, low-key, let the MTs do their work without micromanagement, great communication, and a really generous bonus plan.

The account I'm on is on Escription but they have other platforms, too. I love my account and actually look forward to working every day.

I haven't been there very long, but I just can't say anything negative at all.

TT pretty much is the best I've worked for.
You are right. It is hard to beat the experience of having someone sm

right there to listen for you.  I worked in a department where there were ladies with 20+ years of experience.  It was amazing to me that they could listen once and knew what it was.  Unfortunately, not many places offer inhouse training programs anymore, and even when offered, it seems that most people want to start working at home immediately.  I have tried to mentor people by having them call me and play the dictation over the phone, but it is still not the same.

Nice to meet a fellow TTer 


Not to beat the break thing

to death, but I just read the responses to my question about the lunch/breaks and think I might have been misunderstood.

It is line-based pay (not hourly).  I don't expect to be paid for lunch (that is voided out like other jobs).  We work the extra time to have the lunch so doesn't affect our line count

It just seems like if workers are legally supposed to have 2, 15-minute breaks during an 8 hour shift but line count is based on 8 hours, then it's sort of like we really don't get the breaks (like if in an hourly-wage job, people got pay deducted if they took their breaks).

Am I making any more sense wording it this way?

New accts. Can I beat myself with a stick now? A-G-G-H
Oh yeah...I can beat that one...How about the IT guy who tells who...
that the company has massively overhired on the account that you were just hired for. Hmm...could that be the reason why I have no money to buy my kids any Christmas gifts this year???!!! 9 months to go and I will never go near this transcription bullcrap ever again!!! This is my last Christmas ever again that I can't buy my kids any Christmas gifts!!!
I got that beat - three days to figure out it wasn't for me (sm)
Spent more time flipping through paperwork trying to figure out spellings for carbon copies.  (CC to everybody! referring doc, primary doc, all docs on speciality team).  Spent more time arrowing up and down the prefilled headings looking for the one the doc was dictating.  Had to delete headings not used by dictator (but prefilled on form).  WASTE of my time.  Hopefully they've fixed all this mess.
Trying to beat the mass exodus. May be hard to
Not a chance in the world. Why would I let the company get beat up again sm
when it has been quiet for the past few weeks?
I be wlling to bett you my $200,000+ house here in Georgia will beat
anything like that in California. I watch HGTV and cannot believe what kind of crappy looking homes you get there for a price that is so over the top. I have a stand alone 4 bedroom, 4 bath, stucco house with over 600 square feet great room and a huge fireplace. I was in Sacremento about 2 years ago and what gives with the homes connecting onto 1 another? That was really strange for me. We live in Georgia also and with his salary and mine we have gone to the $90,000 salary per year. I would take my home here any ole day than what is offered there for 4 or 5 times the price of mine.
I think I beat the dictators on that made-up term -- deductionable ! Oops ! nm
I'd do it in a heartbeat. You'll never beat a hospital's benefits or job security.

I like the idea of going to my job every day, doing it well, and being done with it. You are not penalized pay-wise if you dont happen to meet your line count and the incentives are nice. I'd say jump from that sinking ship and jump aboard job security.

If you timed in for WEbinar let them know so they can take it off time card. Doesn't that beat a
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
Worked for both
They both have their pros and cons. MedQuist is poor at communicating with their staff. Keep you in the dark, but they leave you alone and let you work. Spheris, on the other hand micromanages every minute of your time. If you stop to go to the bathroom without signing out, your phone will be ringing within 5 minutes with your supervisor wanting to know where you are. They are much better at communicating and support, though. You just have to pick your poison.

I worked for both MQ and S.
MQ SUCKS!!!!  Spheris has better training, no rental fees on equipment, management and trainers who actually know what they're doing, a decent platform, and better pay.  Those jerks at MQ threatened via $30 Fed Ex envelope to sue me for the equipment I had already mailed back to them, and I had proof of it with UPS tracking confirmation.  And no, I never got fired from there.  Besides all that, S isn't involved in any lawsuits and hasn't been delisted from NASDAQ like MQ has.
When I worked at MQ
Their "clinic work" was from Emory University and very, very difficult. It was in their clinics that they did drug studies, cancer research, surgeries, AIDS research with lots of ESL residents and doctors. It isn't like a nor doctor's office "clinic." They don't tell you that when you take the job.