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Serving Over 20,000 US Medical Transcriptionists

Very happy when I first started but things have changed -

Posted By: Not sure what to tell ya on 2006-09-30
In Reply to: Amphion questions. sm - searching

I believe they have overhired and all the accounts are running out of work. There is a lot of demographic stuff to do too so that slows you down a lot. Pay per line isn't great but they do pay PTO in a fair way and I like the platform they use. All in all I'm still happy if they weren't running out of work -I will just have to wait and see how that goes.


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Unless things have changed, no, you have to sn
use the Bayscribe spellcheck.
I see things have NOT changed there!
SOS - same old stuff, different company.
Maybe things have changed
for the better since the buyout last year. But, what you describe is not what they sent me in their information packet.
things have changed...
They did have Future Net when I was there, which is the best platform the have, but they had other accounts there were still on the old DOS Word Perfect, which seemed weird to me. Anyway, the ASR must be new. There was slso a lot of game playing going on when I was there, which is an understatement, and I will just leave it at that!
things have changed...
I had been with Focus since May and there were the American employees, as far as MTs and staff, but most of the team leaders were Indian and I am sure they had the Indian MTs as well.  In May 2008 all the American MTs received letters that they were bought by Nuance and that all ICs would have to become employees.  Just recently, all of the Indian team leads have been let go, so I am not sure what this means, but it does not appear that they are Indian owned anymore.  The funny thing is prior to this a whole American QA team had been let go, so very confusing.  The Indian team leads are being replaced with American tead leads now.  I had no problem with having Indian team leads, as they were great to work with and respected our work.  I did not have a bad experience at Focus during my time there, but the changes going on now are confusing and I am curious how things will turn out.  They were my first company, so I wish them the very best.
I hope things have changed -sm
I worked for Edix too, and although I know some people weren't treated well there, I felt I really was. I had a really great supervisor. I just wasn't able to make money with that system. It was too slow, so I left after only 3 months.
Well, things have obviously changed in the last couple...sm
of years since you have been gone. Didn't seem to me that the right hand knew what the left hand was doing and just horribly disorganized. Sad testimonial of what is going on in the MT field as well as all over the US in all fields!
Things have changed since my last post right above yours here.
I let them know I was not making money and they started training all over again on a different account. I did not want to start all over again so I went full-time with probably the best company on this board and won't look back. Forget about struggling, and just putting up with something as I mentioned above this post (right above yours here), accept nothing but the best... and don't settle no matter what you do. No job is perfect, but there are managers who don't cheat as well. Go for the ones who don't cheat. Good luck to you.
I work there and things apparently have changed since you were there.
Not all the people you named are still there nor is the dental plan Delta. It is Guardian. Insurance is excellent.

Now, they hire employees and not ICs. They do that for a reason. They can better schedule and meet TATs that way. I think employee status warrants meeting your hours, but what I do know is that they do allow some flexibility and if you need it, all you need to do is say it as long as it is not 12-hr flexibility. If you have to run out and get the kids, tell them.

This company is a good company. The people are quite nice. Their QA staff is good. They do follow the BOS to a tee.

It's a personal choice, but if someone did not at least check them out, I think they are missing out. They are very good. Best QA staff I have ever worked with.
Maybe things changed since I quit there because I refused to buy
the equipment. It is not just a router, it has to be a Cisco router, Cisco modem, etc. And don't fall on the floor when you see the length of the gross lines, lol.
I am so sorry to hear that!! Hope things have changed
for your sake:( Terrible co. IMO
You're welcome. As I said, this was 5 years ago or so. Things could have changed. sm

I would just be careful.  They used to have a woman in the office named Crystal.  I would call and tell her I had run out of work, and she would just laugh and tell me to take the day off!  How nice ... except that I needed the money.  In all fairness, though, I am sure they could not have stayed in business and kept employees if they kept on that way.  I read awhile back that if you pay $20 each check or something like that that they will Fed Ex your check to you, so maybe they are trying, although I don't think you should have to pay for it. 


Good luck in finding something.  I know what it is like to be the sole source of income. 


so your point may be that things haven't changed.
nm
Did any of you try emailing or calling D herself? Perhaps things have changed sm

since I worked there, but it used to be you could talk to her and she would listen and make things right if she could.  Maybe she is not as much involved in those things anymore and it is mostly C handling things.  It just seemed worth a shot.  It is sad to see so many people unhappy and scared for their livelihoods. 


Good luck. 


That's a shame. It sounds like things have really changed. sm

I was there for 5 years and always thought that D really cared about providing enough work for everyone.  Maybe all of the industry changes have caught up there too.  I hope things turn around for you and everyone else.  Although I do not have a family, I am my only source of income, and I know how scary the no-work situation can be.


Good luck!


My how things have changed. I am now drowning in work from
the new clients, I guess, and they are bringing on two more this week.  Hip, hip, hooray!  Might even get a bonus!!!
Unless things have changed drastically, they are NOT nice to work for.
You will get calls at all hours to work, mostly because no one has enough sense to realize that there is a big time difference between the east coast where they are and the west coast where I am. I routinely got calls from Rose between 4 and 5 a.m. to see why I was not working when my schedule was for 7 a.m. pacific time. The accounts were awful. And the recruiter is just that - do not believe all the praise and glory she heaps out. She may be sweet but don't fall for her line of bs.
Search the boards. Things have changed for the worse, IMO. nm
x
Everything I read suggests that unfortunately things haven't changed...
at that time the Suits were making promises ... like a 2-hour TAT on all WTs ... and they were willing to allocate as much manpower as possible to win the contract ... it was nuts.
Evidently things haven't changed since I left. Sounds like they've gotten worse - LOL
nm
This is how things get started.
What party are you talking about? There are occasionally regional get togethers and everyone in that region is invited to come but that is usually around the Christmas holiday season.

As for the incentive bonus. That has been in the making for a few months now. If you believe you have reached the level for the bonus, pick up the phone and call or email your ROM and let them guide you.

I reached mine a long time ago but only got mine last pay period because that is when they said they would start paying them. As a matter of fact, I was told it would be some time over the next few pay periods when people receive their incentive bonuses.

Now then, the broken cup. If you mention that it was broken to your ROM, they WILL send you a replacement. They don't want anyone left out.

I have been an MLS for the company for several years and there have been times when their gifts have come to me damaged. If I really wanted it replaced, I called and asked for a new one and I got it.

Instead of stirring up dust, pick up your phone and call your ROM.

Don't make a mountain out of a mole hill.

You have been there how many months? Not long enough to see the benefits of the company apparently.
I am happy with DSG. Started (sm)
about a month ago - very helpful, friendly, supportive staff.  They leave you alone to do your work.  Lots of samples provided.  Pay is good.  First check received within just a few days of invoice and next one should be DD. Lots of new accounts coming onboard soon.
Just started with them, so far I'm happy.
My understanding is some accounts are a mix of VR and standard transcription.  The account I am on is all standard transcription, it is a brand new account though so maybe that'll change.
I'm happy for you that things worked out.
My girlfriend was an MT with them for 8 years and quit for health reasons.  She became good friends with one of the HR personell and this is what she was told.  Why in the world go through so much background checks, physical examinations, etc?  It doesn't make sense.  Do they do that for offshore MTs?  BTW - my girlfriend is NOT a liar!!
Started 1 year ago, very happy
I enjoy my account and my team leader is very nice.  The benefits are affordable, they use United Healthcare, and pay is every other Friday by direct deposit.  The software is easy to learn and use and my Expander was compatible.  Hope that may help, good luck to you.
I started 6 months ago and am very happy. sm
I started with one account that was busy and still have a lot of work. I have a back-up account but have never worked it as my primary is very busy. If you like radiology, this is the place to go from everything I hear. I transcribe the Big 4 and really enjoy my account.

My pay is good and on time thanks to direct deposit. I had to wait a few weeks for IDs but it was worth the wait!
I started out very happy with them, now I am not so sure, long story.
x
If you had asked this a year ago, I might have said that I was not happy and actually started sm
to look for another job. I have seen really big changes in a lot of areas since then, the biggest one being communication. I would not even consider leaving now. I have been with them for almost 3 years.
So what is the problem with these NE people. No one is happy with the way they run things and I dont
see it getting any better. I think the NE people better start rethinking their plans because they sure aint working up thar in New York.
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
They changed buildings so maybe the phone number also changed...
They are still going strong...
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
Right and told we should be happy we have jobs. Not too happy right now.

.


MDI Maryland HAPPY HAPPY HAPPY
THIS IS NOT MDI IN NY OR FL!!

www.mditrans.com.

I can't say enough nice things about this company; very flexible, you area a statutory employee. That means that they pay the employer portion of your SS. Great on time pay, tons of work. Do your lines and you are left alone! Expect to be responsible though. Pay for your phone; rent a Lanier or a C-phone if you don't have one; BayScribe platform. Anything that is a bit of an inconvenience is more than made up for. You will know to the minute how much you will make and how many lines you have typed. Check it out!

They seem to have changed since I did..
I worked for them 6 years ago. I was an employee, I see now on their website they only hire ICs. I was very happy with them, basically could work when I wanted as long as the reports were back when due. However, they somehow decided that their pay scale was unfair to new hires, so those of us who had been there, got knocked down to the new hire scale and everyone basically had to start from scratch to level the playing field. I quit shortly after, was not going to take a pay cut. I believe at this same time they also started sending some stuff offshore, not something I was ready to deal with. If they still have the same owners (I think the guys name was Ed), I found him to be very rude and only interested in himself and his $$. I believe about 6 of us all quit at the same time because they downright rude. I am now with a big national and making about double what I did with Accutype because of better systems and support.
So nothing has changed...
Thanks for the headsup guys. I passed the test with them and received an email, but I guess nothing has changed from past posts.

Thanks again
I see nothing has changed in the last
year since I left MDI. This is exactly how they operate on every level. A lot of people don't mind but I stayed for way to long and have a much better position now without all the drama from MDI! Good luck to you.
Pay Changed
I also agree that you should not take the job, but if they did offer to come up to the original offer I would still not take it. In my mind, this is a either a very unorganized company or a manipulative company and either way it is unlikely things would change once actually working for them.
Must have changed
Their training period used to be for 4 weeks--it must have changed within the last year.
Unless it has changed
you get paid for training what you will be paid for when out of training.
i changed this yr from emp to IC (SE)
left the Q for another job...and i'd have to suggest job #2. I have been an employee for several decades, and wish i would have found the joy and freedom of being an IC-type years ago. I have my medical insurance through BC/BS of my state, and do that so i am free to change jobs if i want to. I get a little higher deductible and the premium is not so bad. As far as a computer, i decided to have a backup for my desktop and just yesterday purchased a laptop online from Circuit City (sale goes off today) for a toshiba A215-S4697, $600 (includes printer/wireless router/security software). That's less than half of what i invested in my desktop. Maybe that would be of interest to you? Feel free to e/m me if i can be of any further help. Either way, good luck!!
looks like nothing has changed much...
the owner gave me some sob story about how she wouldn't make any money if she paid us more than 1.5 cents/line to edit. PLEASE!!
Unless they have changed
since last year when I worked for them, and I doubt they have,stay away from them. They STILL call me and want me to call them and act as though I never worked for them before; I worked there 4 months. Cannot understand any of them when you need to talk to someone, never had any work even after they promised there would be plenty of work. I finally threw in the towel and left. Couldn't feed the family that way. I definitely do not wish this company upon anyone.
Could have changed but..
I elected NOT to take a position with them because the pay was the worst ever. They had VR accounts that they paid 1.5-2 cpl on I believe. There is NO way I'd do ANY work for that.
Nothing has changed.
They have told some that they have 'optimized' their work pool to eliminate the cesspool, but we are STILL getting cesspool. Nothing but empty promises.
May be old but NOTHING has changed
.
She must have changed!!!!!!sm
This woman must have changed! She was the most moody, strange, and rude person years ago when we worked at the same company.  But I think back then, she had a substance abuse problem. not sure
I think she changed her name.
I read old posts, but don't remember specifics.  I think it was something about work drying up.