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We dumped regular landline and got Vonage

Posted By: Hayseed on 2007-01-30
In Reply to: Long distance? - jams

HUMUNGUS savings!  You can get unlimited long distance for $25.00, and if you call other people who have Vonage, no charge at all.


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Vonage, but also have regular ULD as a backup

I spent about $45 a month for the 2 combined, both residential plans.  If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system.  I haven't had any problem with Vonage for the 2 months I've been there and using it heavy.  I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that.  I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.


If we get dumped by this new company,
.
Well, it's always possible Spheris will get dumped by them, as
F
MQ is hiring a lot of newbies right now and I am gettng a lot of work dumped on me so what can I
say. How many newbies can you hire that cant do these big hospitals before the quality goes through the roof. You can break jobs on DQS to get rid of them.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com  It's voice-over-IP and you pay about $29 a month for unlimited long distance.  I used it with MDI's system for a long time. 
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD

I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though.


Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use.  
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's  business plan.  I know because I have them, kept my same plan with them but added Vonage long distance with their router. 
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal.  This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
I have Vonage they are great

Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm

Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.




Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access.  Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet.  All 3 of my computers would not work.  Had to call my DSL tech department and it took all day long to finally get back on line.  Somehow Vonage fouled up our IP address in cyberspace.  So I lost a day's worth of typing because of trying to use Vonage.  This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
If you do decide to go with Vonage, WARNING: (sm)

Make sure the person who is taking your order understands and speaks coherent English.  I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me.  This made me very uncomfortable as far as their competency.


Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with.  The call ended by the customer service rep asking me to call back later.  What a hoot!  Yea right buddy. NOT!!!!


I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com?  That's what I did and had no problems.  I sympathize, though.  I hate when I call and get misinformation, put on hold forever, or some other aggravation. 
I had Vonage Friday of last week and
I work for MDI and use Charter. I don't know if my problem was with the cable or with Vonage, but I would be at the end of a job and the Vonage phone would just cut out...sometimes staying connected, just not operational for a little bit (30-60 seconds), or worse, it would just cut off and I lost the job. The job got stuck in never-never land and I could not get it back to finish transcribing it. One job cost me almost 100 lines. So, on Tuesday I got Charter's ULD...the independent sales rep gave it to me for $15/month.
Vonage - 7:00 a.m. central time (sm)
I just tried mine - and it is working fine. Just wanted to let you know...Hope you get yours worked out. I'll check back here in a while to see if I can do anything to help you. (I had the Magic Jack when its pedal SUDDENLY stopped working a few weeks ago and changed to Vonage. I has worked great since...
Vonage uses your DSL high-speed lines.
Doesn't affect your local service at all and won't replace it, either. It's the same concept as having your DSL and regular phone service.
Starting to panic about using Vonage for LD - need opinions
Thought I was a happy camper waiting for my phone adapter to arrive with my problems for LD solved, ready to give my 2 week notice to MQ - then I found print outs I had from searching for a carrier one other tmie & found one where a bunch of girls using it ended up being knocked off of it too.  I'm really starting to panic.  I have SBC and know all the problems people have had with it - so that's out.  If you're using Vonage - how long have been using it ?  Any problems ?  I tried e-mailing them and got a stupid "canned text" message back.  I really think I'm having a nervous breakdown here and need some suggestions and/or opinions on this.   
I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.
x
Vonage works just fine with my C-phone
and Lanier. I have had it over a year now and have had no problems at all.
KS employee using Vonage, get disconnected every 4 hours no matter what!

Does anyone else have this problem?  I work for Keystrokes and must have unlimited long distance so I use Vonage.  NO MATTER WHAT, every 4 hours I get disconnected.  This has happened when I'm in the middle of a report and when I dial back in, sometimes I DO NOT get that same report back (which is obviously a pain....)  I try and watch the clock and disconnect myself on purpose around the 4-hr mark to avoid this.  Does anyone else know how to get around this???


Current Vonage/Dictaphone users question (sm)

I have been using Vonage with a Dictaphone for 2 years now - with no problem at all.


Recently, in the last few days, the phone line goes dead several times in the day - and occasionally the foot pedal stops working.


I called Vonage, and they reset everything and said I should not be having a problem.  I found out other MT with Vonage who work for us are having the same problem.


Is anyone else having this problem?  We are trying to decide if it is a Vonage problem or not.


 


Thanks for your input.


 


Anyone use ViOP(Skype/Vonage) for long distance for C-phone (sm)
Just wondering if VoIP works okay with C-Phone.  I have satellite link-up.  Did a test with Skype (not with C-Phone) and sound quality seemed fine but haven't tried it with a C-phone yet. Skype is only $3 a month.
Same here, about 40-50 regular drs on my acct, with
probably 10 of them being so awful, I can hardly attempt them. I'm happy to say that some I hated at first are now ones I enjoy, so hopefully I will keep finding that to be the case. Others though, UGH!
If you have a regular phone that has a
foot pedal control connected to it, you can use that for transcribing rather than a c-phone. And there are quite a few generic telephone transcribe units that are compatible and cost a whole lot less than the c-phone. Also, DVI compatable.
Do you keep regular phone?
Thanks everyone.  I do use a c-phone and I wondered with Vonage if you have to give up your regular phone.  Sorry, I am technically challenged.  LOL  I appreciate all the input.  Also, I live in Nevada.......anyone from this state use vonage....everyone is giving mixed reviews and I will check out that other site also.  Man......what a dilema....cannot believe some wise person has not come up with something for this type of business to have ULD.  Thanks to all you wonderful people giving me a response so quickly.  I will keep watching for more suggestions.
They can pay you on regular pay day if you quit. nm
nm
Same here in MT, always last check on a regular pay day. nm
s
Yes, just regular rate
They have never paid for any OT. When I first started and they asked for OT, I asked them if it was line and a half rate or how they calculated it, and she said what do you mean, you get paid the lines you type. Thinking she didn't understand me, I repeated the question and asked what we got paid extra for the OT pay, and she said nothing, you get paid for what you type. I thought it was illegal too, but obviously they are getting away with it. I know I refuse to work OT...never have and never will. When they cry about being out of TAT, I politely tell them that when I get paid extra for doing extra that I'll be more than happy to help.

I also work 2nd shift, and I'll have to check to see if I've been getting my differential due to what the above poster said. I'm going to be even more mad if I didn't, but it wouldn't surprise me none.

This company is going down hill fast since SPi took over. I think they forgot we are Americans and have a different way of doing things here. They want to pay us like they do over in their neck of the woods, and it's just not happening. It's getting to be quite insulting actually. I know I'm definitely looking for something else!
No just put your regular shift
Just put your regular schedule unless you work approved OT. That is all that is necessary for the payroll people because they go by line count anyway.
ASR sound seems to be better than regular. Even if
help you figure it out.  It seems like it's the same dictators with the worst sound quality no matter whether it's ASR or regular.  Try it, you can always tell them you don't like it. 
You sound like me! I went from ASR to regular MT
this week and loving it! I'm still part-time with the ASR company but I sure enjoy getting back to the typing I love to do. I know that sounds crazy, but I love MT-ing some much more than editing (and of course it will ultimately pay more since this BIG company's ASR/voice recognition SUCKS).

:)
my regular rate is 10 cpl
tr